Trusted Agent profile

Savills reviews

4.9

★★★★★ Excellent

78 reviews across 1 platform

53/55 High Street, Cranbrook TN17 3EE

Savills's Cranbrook office at 53/55 High Street is rated 4.9 out of 5 across 78 reviews on 1 platform, including 78 Google reviews rated 4.9. Checked 9 October 2026.

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4.9 / 5

78

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cranbrook office, from every platform, shown as written. First names only.

5/5

Google

On behalf of my mum Sian Williams; We instructed Sarah Hunt to handle the sale of my parents house. She was absolutely fantastic and we are very grateful to her. She was always responsive to …

Ellie · 16 April 2024

Agent replied · 19 June 2024

What a great review, thank you so much. I am sure that Sarah and all the Cranbrook team will be delighted.

5/5

Google

We bought a house this spring (finally!) after a long search and even longer wait for the transaction to go through. Leanne and the whole sales team at Savills were a pleasure to work with though Leanne in particular worked tirelessly to ensure that the sale went to completion after a number of hiccups along the way. Brilliant and responsive communication from start to finish, we would happily recommend them.

Holly · 21 June 2019

Agent replied · 19 June 2024

We really appreciate you taking the trouble to leave a review and a 5* one at that ! Thank you.

5/5

Google

Savills produced a strong marketing brochure with excellent photos and found prospective buyers swiftly with a high ratio of offers to viewings. They provided good all-round support throughout the process, which was particularly helpful as were not living in the house at the time e.g in being there to open up for surveyors etc.Thank you

Chris · 20 June 2022

Agent replied · 19 June 2024

Thank you so much for taking the trouble to leave a review and for such positive feedback. Sarah and the whole team in Cranbrook will be delighted to hear you had such a positive experience.

5/5

Google

We recently had the pleasure of working with Leanne at Savills in Cranbrook where she (and the team) were representing our sellers. Throughout the (complicated, lengthy) transaction Leanne showed a great deal of tenacity and also complete professionalism. So it's another 5 star review from us!

William · 16 April 2023

Agent replied · 19 June 2024

Another 5* review, thank you. I'm so pleased you had such a positive experience. Leanne and the Cranbrook team will be delighted to hear that.

5/5

Google

Sarah and the talented team at Savills were superb from start to finish. Communicative, helpful and knowledgeable. A class act.

Jason · 26 October 2025

5/5

Google

Thoroughly professional and went above and beyond what we could have hoped for. We would definitely use them again, we have recommended them to others in our …

Mark · 16 April 2024

Agent replied · 19 June 2024

Thank you so much for leaving such a great review. I know the whole Cranbrook team will be delighted.

5/5

Google

Good communication and got the house sold in a tough market. Thanks Leanne.

Charlie · 20 June 2020

Agent replied · 19 June 2024

Thanks for the 5* review. It is much appreciated. Leanne and the whole Cranbrook team will be delighted.

5/5

Google

Savills were there every inch of the way for us during the sale of our house. All the staff were courteous and engaging, seamlessly efficient and cool-headed during the easy and more challenging stages. Huge thanks to everyone.

Jane · 20 June 2023

Agent replied · 19 June 2024

Thanks so much for such a generous 5* review. All the team at Cranbrook really appreciate it.

5/5

Google

Fantastic service. The sale of my house was more complicated than we expected but staff went out of their way to help and kept in contact constantly until we had a completion. Highly recommend A*

Mara · 20 June 2023

Agent replied · 19 June 2024

That's great to hear. So pleased you had such a great experience and thank you for your 5* review.

5/5

Google

Fantastic team, as buyers the service and the help to find our property was second to none. Everyone we dealt with were friendly and professional. The assistance through our transaction was immediate and supportive. Would definitely recommend to friends and family.

Peter · 20 June 2022

Agent replied · 19 June 2024

Thank you so much for leaving such a great 5* review. It will mean a huge amount to Sarah and the team.

5/5

Google

I bought through this branch of Savills recently and thought they were superb, Chris made every effort to make sure the sale went through despite various problems along the way. A really professional service and a happy customer - thank you!

Al · 21 June 2016

5/5

Google

Excellent and very professional service provided by Leanne. She managed communications very effectively and ensured that all parties where fully informed on progress and timeline. She was very efficient at facilitating the resolution of key issues minimising the anxiety inherent to a purchase and sale process

Francisco · 20 June 2020

Agent replied · 19 June 2024

Thank you so much for taking the trouble to leave a review. I know that Leanne and the team really appreciate your 5* feedback.

5/5

Google

Bought through Duncan Petrie who was excellent thoughout the whole process. Extremely communicative. Well informed and professional he always ensured we were up to date with every aspect of the purchase. A pleasure to work with and many thanks to him for all his work.

Stephen · 20 June 2020

Agent replied · 19 June 2024

Thank you for your 5* review. I know that Duncan and the whole team will be delighted to hear you had such a positive experience.

5/5

Google

We are very grateful to Savills in Cranbrook for supporting our tennis day in aid of Hospice in the Weald. They have been kindly supporting the event for a number of years, which means every penny raised on the day goes directly to the Hospice. Thank you.

Millie · 21 June 2019

Agent replied · 19 June 2024

We love to support you and your great cause.

5/5

Google

Fantastic service from beginning to end. Sarah (and the team) are very knowledgeable and their communication is always prompt and clear. Highly recommend.

Robert · 20 June 2023

Agent replied · 19 June 2024

Thank you for taking the trouble to leave a review, and a 5* one at that ! All the best for the future.

5/5

Google

From start to finish, Leanne, Cathy and Sarah at Savills have been exceptional! Knowledgeable, supportive, considerate and very kind. I’d highly recommend Savills Cranbrook. Thank you for everything, we love our new home.

Mark · 20 June 2022

Agent replied · 19 June 2024

What a great review, thank you ! We are so pleased you love your new home. All the best.

1/5

Google

Absolutely dreadful. Their web site does not give normal e-mails and forces customers to use their fill-in form, which it seems is not read by thee staff. This system of e-mailing means the writer does not keep a copy in their normal mailbox. Most unprofessional. I tried to use their on line form to request a valuation, but got no response. I then had to telephone their office which is not easy for me during the daytime, as I am in meetings or traveling. I received a frosty and indifferent reception, but was assured that a valuation would be done. I then received a note saying that a booking had been made for the valuation, but it is now nearly two weeks later I have not heard anything from Savills. I assume they are not interested in business. Trying to initiate business with them has wasted two weeks of marketing time. This company needs a major shake up. If you are buying or selling a property you expect an agent to be polite and responsive, and to attend promptly to the basic things that any new customer would expect.

John · 22 June 2015

5/5

Google

I have consistently found the staff at Savills Cranbrook to be highly knowledgeable and truly committed to serving the needs of clients. The office is a friendly and welcoming place and the staff are down-to-earth, professional and really care. An excellent experience all round.

Belinda · 21 June 2019

Agent replied · 19 June 2024

That's great to heat and thank you for leaving a 5* review.

5/5

Google

We brought a property through Savills Cranbrook at the end of last year and the service we received was 5 star. Sarah Simmonds who we were dealing with was really helpful and very professional every step of the way. Thank you.

Julie · 21 June 2018

Agent replied · 19 June 2024

Thank you.

5/5

Google

Simply put, very decent reliable …. No negatives at all.

Andrew · 20 June 2023

Agent replied · 19 June 2024

The team in Cranbrook will be delighted to learn you had such a great experience and thank you for your 5* review. All the best for the future.

5/5

Google

Amazing service above and beyond throughout the whole sales process. Highly recommend

Hayloft · 16 April 2023

Agent replied · 19 June 2024

Thank you so much for leaving a 5* review. The whole team at Cranbrook are delighted.

5/5

Google

A very professional and excellent service, thoroughly recommended

Colin · 20 June 2023

Agent replied · 19 June 2024

Thanksyou for your kind review. Sarah, Duncan and all the team in Cranbrook will be delighted to learn you had a 5* experience. All the best.

5/5

Google

A great team of people who are always a pleasure to work with, their dedication to surpassing their clients expectation has always been impressive over the years we've worked together.

Trueplan · 21 June 2019

Agent replied · 19 June 2024

Thanks Truepan. The feeling is entirely mutual.

5/5

Google

Professional service with the personal touch. Highly recommended and much appreciated.

Julia · 20 June 2022

Agent replied · 19 June 2024

Thank you Julia, that's great to hear. I know all the Cranbrook team will be delighted to read your review. All the best for the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews

Questions about Savills

How many reviews does Savills have?

Savills's Cranbrook office has 78 reviews across 1 platform: 78 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Savills's rating?

Savills is rated 4.9 out of 5 across all 78 reviews, and 4.9 out of 5 on Google from 78 reviews, checked 9 October 2026.

Where is Savills's Cranbrook office?

Savills, 53/55 High Street, Cranbrook TN17 3EE.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.