Savills reviews

★★★★★ 5/5

Google

We have just exchanged on our new home with Savills in Cranbrook. Sarah Hunt dealt with us from the start until the finish and hand on heart she was brilliant, helpful with great advice and knowledge, Sarah made the whole process seemless keeping us updated at all stages and prompting our next phases. If you want a professional friendly kind agent Sarah the one to call. It was a breath of fresh air dealing with her.

Barry · 17 March 2025

★★★★★ 5/5

Google

Consummate Professionals with that human touch: Leanne and her team at Savills in Cranbrook were alongside us all the way in the sale of our house, offering personalised, calm and knowledgeable advice (& never pushy in their approach). We found everyone involved to be fantastic from start to finish, from Russell, Chloe, Katya (viewings were seamless) and Sarah who regularly picked up the baton. Leanne in particular, went above and beyond in seamlessly coordinating it all and our exchange process, always sensitive to our personal circumstances and timelines. We fully recommend them and would use them again. Thank you all!

Jane · 16 September 2024

★★★★★ 5/5

Google

I would like to thank the Savills, Cranbrook, team for all that they did to secure the successful sale of my Mother's house. After losing our first buyer unexpectedly, they went into overdrive, and in a matter of days they found another buyer who is completing at the end of February, 2024. Leanne, Russell and Sarah kept in touch at all times and were excellent in organising all the required aspects of the sale. Leanne, who was the conveyancer, dealt with all the enquiries very professionally. We cannot thank Savills, Cranbrook, enough for all their courtesy and expertise.

Suzy · 16 April 2024

★★★★★ 5/5

Google

Would highly recommend. We recently purchased a property from Savills. Sarah Hunt went above and beyond to assist in getting the sale through very quickly. Whilst she was acting for the seller, she was able to help throughout the conveyancing process and proved to be a gateway between the parties. Always very helpful, friendly and knowledgeable. I really big thank you for helping is buy the house of our dreams.

Nicola · 13 June 2024

★★★★★ 5/5

Google

Sarah, Leanne and all staff at Cranbrook were brilliant at sending round masses of viewings and persevering after offers were withdrawn. They gave us lots of valuable advice throughout and were always readily available to discuss any issues that arose. We would have no hestitation in using them again.

Christine · 22 February 2025

★★★★★ 5/5

Google

I would like to thank Sarah Hunt and her team for being so brilliant. Sarah managed to match us up with the perfect buyer, during one of the toughest years for the housing market. Her knowledge of the local area, market and houses is incredible, and she has been an amazing sounding board to me personally. I can't thank her and her team enough.

BELINDA · 16 April 2024

★★★★★ 5/5

Google

We could not recommend Savills at Cranbrook highly enough. They made our journey experience, especially Russell, very bearable and so professional. An amazing team glad we didnt use anyone else.

Claire · 6 August 2025

★★★★★ 5/5

Google

Russell was brilliant throughout the whole selling process. He was communicative, honest, supportive and highly proactive. He always had our best interests at heart - we highly recommend.

Annalisa · 12 July 2025

★★★★★ 5/5

Google

My wife and I purchased through Savills, we really struggled to find the right house and dealt with many agents in the process. Sarah and Julien went above and beyond to help us find the perfect house. Their communication was on point, they were always pleasant to deal with and totally professional.

Shakeel · 17 August 2024

★★★★★ 5/5

Google

We had a fantastic experience with Savills Cranbrook. Russell was incredibly helpful, accommodating and made the process really stress free as first time buyers. We are thrilled with our new home and would not hesitate to use Savills Cranbrook to buy or sell a property in the future.

Harriet · 26 October 2025

★★★★★ 5/5

Google

We were very pleased with our house sale experience with Savills, Cranbrook, from start to finish. We met with 4 agents, Duncan Petrie presented Savills very professionally and gave us total confidence that they would market our house to the appropriate clientele and achieve the price we required. We trusted him as a person and these factors made choosing Savills to work with an easy decision. Savills lead us with ease through the process of having our house photographed and marketed. We were then surprised at how many Savills staff came to view the house before marketing, so that everybody who would be involved in the sale knew the property for themselves. Cathy and Lea were the two people who conducted all our viewings, they were lovely to deal with, always arriving for viewings in good time and a happy mood. We always felt they did their very best to present our home and gave us valuable feedback. We had several viewings from appropriate potential purchasers. When we received offers for the property Duncan Petrie supported and advised us helpfully throughout the negotiations. After the offer had been accepted we then were placed in the very capable hands of Sarah Hunt. We can't rate her highly enough. Ours was a very tricky chain, through no fault of Savills, and we truly believe that the sale would have fallen through if it wasn't for Sarah. She endlessly negotiated between all parties and really should be a diplomat as she managed to do this keeping all parties happy and onboard; we're sure this must have been a very difficult and thankless task for her. Sarah always kept us up to date with everything, contacted us almost daily, replied to emails and telephone calls promptly and was a huge support when things were tricky, she was simply amazing. To summarise the whole team at Savills, Cranbrook were outstanding and we can't recommend them enough. They made what is a difficult and sometimes stressful process as easy and painless as it can be. We thoroughly recommend them as an agent and wouldn't hesitate to use them for any future sales.

Debbie · 20 June 2022

★★★★★ 5/5

Google

I bought and sold my house through Leanne at Savills, Cranbrook office. Both transactions were challenging (especially the purchase) as we had to manage the project during lockdown however Leanne was always approachable and calm. She was responsive, proactive and extremely professional. I cannot recommend her highly enough and I would have no problem recommending her to friends and family. I would also like to send an honourable mention to Anna who dealt with the viewings and was charming and knowledgeable. To summarise, Leanne is a safe pair of hands to steer you through the purchase and/or sale process. Thank you Leanne, Anna and the Savills, Cranbrook team!

Denise · 20 June 2022

★★★★★ 5/5

Google

Leanne, Duncan and the rest of the team at Savills provided a very professional service with regards to our house sale in Sissinghurst. Duncan was on hand in the early days of the process to provide helpful advice (sale vs rental, price, market conditions) even before we formally committed to engaging Savills. They have in depth knowledge of the local area and provided sound advice on a fair and achievable valuation for the property. Viewings were conducted in an efficient manner, calls/emails were always answered promptly and the team were proactive in chasing the buyer and their legal team throughout the sales process. I wouldn't hesitate to recommend Savills.PositiveResponsiveness, Professionalism

Katie · 20 June 2022

★★★★★ 5/5

Google

Sarah has been terrific selling our house - so efficient and quick, and found lovely buyers. Also Anna Pink was amazing, and we'd like to thank her very much too. I thoroughly recommend Savills Cranbrook!

Jo · 13 March 2025

★★★★★ 5/5

Google

Working with Sarah is second to none. I initially called her for advice and felt that I was getting a well balanced view of where my property would fit in the market. With this, I engaged Savills to sell my property and throughout I connected with Sarah for advice and to be grounded in a stressful time. I’m most grateful for her and the team who have been warm and professional throughout. Thank you for looking after us.

Paula · 20 June 2022

★★★★★ 5/5

Google

I would not hesitate to recommend Leanne and her team at Savills. I received excellent and very personal service from beginning to end of my property purchase. Leanne was always available and never left a call or email unanswered, even on her days off. Nothing was too much trouble, she arranged several additional viewings pre-exchange and always found solutions to any issues that arose. I felt that all aspects of the transaction were handled highly professionally and I valued her advice. Despite the difficulties of Covid restrictions, my purchase completed on time and she even took the time to meet me at the property with keys - at a social distance of course! Really fabulous service.PositiveResponsiveness, Quality, Professionalism

Emily · 24 August 2021

★★★★★ 5/5

Google

Savills have just handled the sale of our house in East Farleigh. Not only did they give us sensible and balanced advice about how the house should be sold, they were keen to ensure our property was properly documented for sale, beautifully photographed and well presented. Once the sale process was underway viewings were conducted efficiently and a potential buyer was quickly found. As the transaction proceeded we had a lot of contact from Savills to make sure things were running smoothly. Just before exchange of contracts was due to occur a significant problem arose and Savills discussed it with the Buyer on our behalf and in conjunction with advice form our solicitor they helped to negotiate a resolution. We would have no hesitation in recommending the Savills Cranbrook office and we would particularly like to express our thanks to Duncan Petrie, Leanne, Caroline and everyone in the team. Helen and Martin Brunt

Martin · 20 June 2021

★★★★★ 5/5

Google

My wife and I would not have our dream home if Leanne at Savills had not been so professional, diligent and so very very exceptional in every aspect of our purchase. You encounter people in life who really give their all in trying to help you through, what can be, a time of stress but Leanne made it a pleasure from start to finish. If you ever need an agent in East Sussex you can trust and who have the personal touch down to a fine art, Leanne and the guys at Savills in Cranbrook are for you. We owe you guys and Leanne thanks for being the perfect Estate Agent and to the top brass at Savills .... don’t ever let her go or I’ll double her salary ( something you should do or promotion at least ) so please look after her!

Andy · 20 June 2020

★★★★★ 5/5

Google

I would like to express how Leanne Gammon and the team at Cranbrook office have gone over and beyond our expectations of estate agents. We have finally exchanged contracts on the sale of our house today. This was the 4th time we sold and got to exchange and 3 times previously fell through for all different reasons. Throughout this frustrating time Leanne has been there to help us. I cannot praise her enough for all her professional and calming way she has helped us through this process. Well done Leanne and thank you so much.

Kevin · 20 June 2020

★★★★★ 5/5

Google

We have sold two properties through Savills of Cranbrook and on each occasion Leanne Gammon, David Sercombe and the administrative team were excellent. On the most recent sale, prior to going to market, we met with Leanne, David and the viewing team to discuss price and marketing. Through discussion where all views were considered, a strategy was established. We went to market just before the Brexit vote. Uncertain times. However, the strategy was spot on and we had some excellent footfall with 2 offers within 10 days. Both were rejected and an increased offer was accepted at the top of of our asking price. Fantastic! Throughout the conveyance, Leanne liaised with us, the buyer and both solicitors to make sure all were heading in the same direction. The sale completed and the new owner is very happy with her new family home. Thank you Leanne and all involved behind the scenes.

Ian · 20 June 2020

★★★★★ 5/5

Google

Highly recommend Savills at Cranbrook for an excellent service at all levels : a keen, detailed knowledge of market conditions which makes pricing more precise ; a smooth process of preparation for sale with strong “particulars” ; careful assistance with viewings ; and expert guidance once offers are received. A genuine team effort, with great strength in depth !

Richard · 21 August 2025

★★★★★ 5/5

Google

An excellent and professional service from all the team at Cranbrook. A huge thank you to Leanne who dealt with my sale and was there to support me every step of the way. . I would highly recommend Savills to friends and family in the future.

Sarah · 16 April 2024

★★★★★ 5/5

Google

Leanne and her team were very professional and extremely helpful, managing the process efficiently throughout. All staff were proactive, well informed, liaising, anticipating and dealing with issues through solicitors, mortgage broker, the council and other parties. They ensured the transaction progressed speedily, resolving all matters (some of which were very complex) quickly and efficiently. They were familiar with the local area (even recommended where to source a particular stove) and nothing seemed to be too much trouble. We would highly recommend Savills Cranbrook to anybody looking for a professional and reliable service.

Louise · 21 June 2018

★★★★★ 5/5

Google

Leanne was fantastic in helping me with me with the purchase of my dream home. She was extremely knowledgeable, clear, prompt, calm, always available and kept me informed every step of the way. I couldn't recommend her and her team more highly.

Spencer · 16 April 2024