Hose Rhodes Dickson Cowes reviews

★★★★★ 1/5

Trustpilot

poor communication

no answer to questions put to them, no calls back when promised, inaccurate information and then lost the keys to the house we were buying! Told to leave our furniture in the garden on day of completion even though we hadn't completed

Sue · 1 May 2026

★★★★★ 5/5

Google

Ananya done a amazing job for me, I can't believe she is in a week time sorted out everything, give me a home to move to as l am in a very bad situation at moment. I Really appreciate her hard working! She is my angel !

Amanda · 16 March 2026

★★★★★ 5/5

Google

Rikki and Ruby were outstanding in their customer service and professionalism throughout a tricky sales process. Always answering the phone, friendly, emailling promptly and de-jargoned the conveyancing. If in doubt, go with Hose Rhodes Dickson.

James · 13 March 2025

★★★★★ 5/5

Google

I had an excellent service from Hose Rhodes Dickson why buying a property. Rikki and Ruby were always there to help answer any questions and make the process less stressful for me! Thank you

Amy · 14 March 2025

★★★★★ 5/5

Google

I couldn’t recommend enough! Ruby has been incredible since the start. She has made the experience of selling our home thoroughly enjoyable. So professional and thorough.

Lauren · 27 April 2025

★★★★★ 5/5

Trustpilot

Peter and Beth are amazing

Peter and Beth are amazing! They went above and beyond to help us purchase our first home. They kept us updated and informed throughout the process. They are extremely friendly and easy to talk to, and they responded to all our enquiries with impressive speed. They made us feel like part of the HRD family. We couldn't have asked for better people to help us through such a significant step. Thank you!

Kyle · 29 March 2025

★★★★★ 5/5

Trustpilot

We bought our property with the Cowes…

We bought our property with the Cowes Hose Rhodes Dickson team. They made the whole process as seamless and stress free as possible, we cannot thank them enough for their expertise and professionalism. Special thanks to Elisha and Caitlyn who went above and beyond for us. We highly recommend Hose Rhodes Dickson of Cowes.

Simon · 30 September 2023

★★★★★ 1/5

Trustpilot

Strange practices

Something seems very unprofessional with the letting part from the agency. I left one of their properties over 2 weeks ago, and still no sign of my deposit. No communication either! And somebody has been living in the property already for a week, so they are holding 2 deposits for 1 property.Something is not right with their practices i think

Rob · 4 February 2023

★★★★★ 5/5

Trustpilot

Thank you Peter and Bethany

Both Peter and Bethany are very professional and knowledgeable but the qualities which we appreciated most through this challenging process of selling, were their caring and sensitivity towards us and our buyers. Thank you both…..very happy sellers.

Ewa · 11 February 2026

★★★★★ 1/5

Trustpilot

Bullying and useless

One of the worst letting agents on the Island. Didn't pass on any maintenance issues to the landlord and conveniently lost most maintenance reports I made, which left myself and my daughter without a boiler and hot water for six months over the winter. Unresponsive to pretty much all communication which they blamed on their previous staff leaving and then they blamed it on being taken over by a mainland company. Passed on my contact details to another company without my consent and knowledge and then I was hounded by said company demanding access to my home. Hounded me constantly to accept reductions to my deposit which I didn't agree with, with no replies or responses, so in order to preserve a tiny bit of my deposit and my sanity - I felt I had no choice but to give in.

Becky · 7 October 2024

★★★★★ 5/5

Google

Couldn't of been better. Rikki and Ruby were brilliant all the way through. Couldn't of been more helpful. So pleased that we went with them.

Stephanie · 13 December 2024

★★★★★ 1/5

Trustpilot

HRD at Ryde managed our house rental…hoise rental

HRD at Ryde managed our house rental but did not ensure renters paid utility bills. 2 years later OVO areholding us responsible for the unpaid bills and are sending debt collectors to our home address

Stephen · 10 September 2026

★★★★★ 5/5

Trustpilot

Excellent local office

Excellent local office, approachable, proactive and responsive. Move Manager left during the sale but I always felt the office staff were on top of things. Special thanks to Peter Barfoot

Alison · 10 July 2024

★★★★★ 1/5

Trustpilot

Would not recommend this company

Would not recommend this company. We have rented with them for the last 11 months however for 10 of those months we have had a leaky roof, worsening damp when we have a 2 year old with us. We have reported these numerous times and it felt like they did not care at all. I would not rent with them again, nor would I buy/sell through them. We were passed from pillar to post and consistently met with abrupt answers that never solved the problems. We held up our part of the bargain paying £1000 a month to them for poor service and a property unfit for a young family with a small child. Stay clear.

Aidan · 30 May 2024

★★★★★ 5/5

Trustpilot

Freshwater Branch

Specially thanks to Beth and Pete. Provided me with exceptional and excellent service. They both were extremely professional, very supportive and patient.

SIZIWE · 7 November 2024

★★★★★ 5/5

Trustpilot

Hose Rhodes Dickson Freshwater

Peter Barfoot of Hose, Rhodes, Dickson was exceptionally helpful in navigating our way through a very tricky sale of a 25% share in a shared ownership property.He was always positive, receptive to suggestions and responded quickly to messages and requests. We were very pleased with the service provided and will contact Peter at the Freshwater branch when our own property is put on the market.Many thanks!

Richard · 11 December 2024

★★★★★ 1/5

Google

I would strongly advise against renting from this agency. They rented us a property with none of the appliances working, riddled with penetrating damp and mould which became apparent the first day we moved in, we contacted them immediately. Terrible attitude and communication and then attempted to force us and our asthmatic child to stay by threatening us with legal action to trap us into staying in the the tenancy and to pay the whole upcoming 12 months rent even though we left within days and despite their own maintenance people confirming all the issues. For context, our child nearly died from an asthma attack shortly before taking on this property, our whole reason for moving to the island of which they were aware. Dishonest and unpleasant.

Holly · 16 April 2024

★★★★★ 5/5

Google

The lettings team including, Zoe, Ananya and Millie are amazing! They will always go out of their way to help you. Would always recommend!

Wendy · 16 February 2026

★★★★★ 5/5

Trustpilot

Great Estate agents

Great Estate agents, both Bethany and Peter always willing to set up a viewings. Questions answered quickly. Collect keys quickly after completion.hifhly recommend.

Lock · 6 February 2026

★★★★★ 5/5

Google

The service I have received has been impeccable. The reassurance and the support has been amazing making my first move as stress free as it could be. They have taken the time to listen to all my worries and questions answering everything I have asked. I’m very grateful.

Becky · 13 May 2025

★★★★★ 1/5

Trustpilot

Lifetime legal report fees

After pulling out of a sale for unforeseen circumstances HRD refused to release the lifetime legal I.D check report which we had paid £80 for, totally unreasonable and I will not be using them again .

Steve · 16 September 2025

★★★★★ 5/5

Trustpilot

Outstanding service.

As executor for a complex will, I have overseen the sale of three properties through HRD. The service has been outstanding throughout. In particular, they are to be commended on their outstanding communication at every stage, as well as their expertise, advice and good humour, which was certainly needed at times. I wouldn’t hesitate to recommend the team in Ryde.

Cath · 9 November 2024

★★★★★ 1/5

Google

No communication at all, they ignore all emails, if you’re lucky you’ll get a replying telling you to call. When you do eventually call and make your way thought their automated calling system you will more often than not be treated to the sound of the phone being picked up and immediately put back down. What is the point of having a phone number you can’t ring and inbox you’re ignored in

Charles · 16 April 2024

★★★★★ 1/5

Trustpilot

Estate Agent who does not know what they are doing

Contacted Hose Rhodes Dickson twice now about a property that is coming to the market soon.I first contacted them about 6 months ago and last week.NO ONE SEEMS TO KNOW ANY DETAILS OF THE PROPERTY THAT IS DISPLAYING ONE OF THEIR BOARDS.Does not give me confidence buying or selling through this Agent..IT TOOK OVER 6 MONTHS FOR HOSE RHODES DICKSON TO REPLY, VERY DISAPPOINTING.

Lee · 31 July 2024