Whitegates Coventry reviews

You left the property in an awful state and have the audacity to leave us a poor review. You could have chose to raise a dispute with the TDS as they are independent adjudicators but you chose not to. I suspect you knew how poorly you left the property.

Thank you Rob. We're pleased to hear you will certainly recommend CJ Hole - we appreciate that. CJ Hole Team.

It is very difficult to answer this review as I have no idea which property you are referring to. Please contact me on either 02476222656 or john.madden@whitegates.co.uk

Hi Deepak I'm sorry that you have chosen to leave a negative review and I could bemoan that you have left a vague review without detail, but I am not going to and instead I am going to leave a detailed response. I could suggest that the review is unfair because we were patient with you when we had to chase late rental payments or how unfair it is because we helped you when your lost keys. No, the reason why your review is negative is because you were charged by the landlord for the poor condition that you left the property in and you and your housemates could not agree a coordinated response. I have published the report describing how the property was surrendered in order to provide some balance to your review and if anyone reading this, student or non student intends to conduct themselves in a similar way to Deepak and his pals, then perhaps Whitegates would respectfully suggest you follow Deepak's advice. The property has been surrendered in very poor order and requires extensive cleaning throughout. The gardens are overgrown. Various parts of the house are subject to damage and wear. Cleaning: clean all floor areas including carpets. Clean all woodwork and gloss work. Wipe socket points and window frames. Remove dust and cobwebs at high-level. Clean all sanitary areas. Clean appliances and kitchen cupboards/tiling/worktops. Clean furniture surface areas where necessary. Clean doors. Additional matters: lots of marks and wear to the decoration throughout. The desk unit in the front room downstairs is damaged. Fairy lights have been left wrapped around the bedframe in the ground floor room. An item has been left hanging from the light fitting in the rear reception room. Loose rubbish and packaging left in the under stairs store. The upholstered sofa in the in the rear reception room is exceptionally marked and stained and should be thrown out. The rug is exceptionally stained. Rubbish left behind in and around the kitchen cupboards. One of the shelves in the low-level kitchen cupboards is damaged. The tenant has blocked the vent in the kitchen. The external lining to the kitchen cupboard doors is peeling in places. The kitchen flooring is subject to water penetration beneath the lino. The bathroom wall and ceiling paint is peeling very badly. The seal and grout in the bathroom is badly stained. Loose rubbish in the bathroom cabinet. The lightbulb is not working in the front bedroom. The mattresses in the bedrooms are both in a poor state and some pillows have been left behind. Loose rubbish in the over stairs cupboard. Tape, post-it notes and Blu-Tack have been left on the wall in the rear bedroom. The curtains have been pulled down in the rear bedroom. The mattress cover in the rear bedroom is missing. The tenant has left a fan behind in the rear bedroom. The tenant has left rubbish and garments in the garden.

Hi Deepak I'm sorry that you have chosen to leave a negative review and I could bemoan that you have left a vague review without detail, but I am not going to and instead I am going to leave a detailed response. I could suggest that the review is unfair because we were patient with you when we had to chase late rental payments or how unfair it is because we helped you when your lost keys. No, the reason why your review is negative is because you were charged by the landlord for the poor condition that you left the property in and you and your housemates could not agree a coordinated response. I have published the report describing how the property was surrendered in order to provide some balance to your review and if anyone reading this, student or non student intends to conduct themselves in a similar way to Deepak and his pals, then perhaps Whitegates would respectfully suggest you follow Deepak's advice. The property has been surrendered in very poor order and requires extensive cleaning throughout. The gardens are overgrown. Various parts of the house are subject to damage and wear. Cleaning: clean all floor areas including carpets. Clean all woodwork and gloss work. Wipe socket points and window frames. Remove dust and cobwebs at high-level. Clean all sanitary areas. Clean appliances and kitchen cupboards/tiling/worktops. Clean furniture surface areas where necessary. Clean doors. Additional matters: lots of marks and wear to the decoration throughout. The desk unit in the front room downstairs is damaged. Fairy lights have been left wrapped around the bedframe in the ground floor room. An item has been left hanging from the light fitting in the rear reception room. Loose rubbish and packaging left in the under stairs store. The upholstered sofa in the in the rear reception room is exceptionally marked and stained and should be thrown out. The rug is exceptionally stained. Rubbish left behind in and around the kitchen cupboards. One of the shelves in the low-level kitchen cupboards is damaged. The tenant has blocked the vent in the kitchen. The external lining to the kitchen cupboard doors is peeling in places. The kitchen flooring is subject to water penetration beneath the lino. The bathroom wall and ceiling paint is peeling very badly. The seal and grout in the bathroom is badly stained. Loose rubbish in the bathroom cabinet. The lightbulb is not working in the front bedroom. The mattresses in the bedrooms are both in a poor state and some pillows have been left behind. Loose rubbish in the over stairs cupboard. Tape, post-it notes and Blu-Tack have been left on the wall in the rear bedroom. The curtains have been pulled down in the rear bedroom. The mattress cover in the rear bedroom is missing. The tenant has left a fan behind in the rear bedroom. The tenant has left rubbish and garments in the garden.

The charges were for the cleanliness of the house and gardening not for any maintenance as you suggest. We negotiated between yourself and the landlord and you settled at an agreed figure. If you were not happy why did you settle at this … More

What Kay Dee fails to mention is his original call where my colleague patiently went through different properties with him and isolated the property that he eventually viewed. He also failed to mention the appointment itself where he described the conduct of the employee who showed him round as 'spot on'. I called Kay Dee and tried to explain that during the short call, my colleague could barely hear him and established that there were areas of his experience that were positive. However, Kay Dee was not interested in altering his comments. Kay Dee clearly enjoyed the power and he has no concept of how making such unreasonable reviews can affect business owners. He is typical of the type of keyboard warrior who can make anonymous and unfounded statements online without consequences. He sounded extremely surprised when I called him, having worked out that Kay Dee represented his initials. Hopefully, one day, Kay Dee will overcome his inadequacy and develop the kind of lateral thought processes that may enable him to consider consequences and more rounded judgement before slandering a business. Kay Dee is a serial reviewer and I hope that these comments make him more considered when he decides to make future public statements about small businesses. For the record there were not alternative property options available to him.

Hi Tony, thank you for this delightful review. Kind regards, CJ Hole

Sorry Ian, I believe your review is totally vindictive. You are unhappy because you were charged for carpet cleaning. You vented your argument at the time, but decided not to follow the correct dispute process, because the deductions were correct based on the evidence. I don't doubt you would of have disputed the matter had you had a reasonable argument and the check in and check out documentation was accurate. I'm sorry if you felt that we did not deal with you enthusiastically. Our fees are competitive and you were notified of our charges in writing.

What Kay Dee fails to mention is his original call where my colleague patiently went through different properties with him and isolated the property that he eventually viewed. He also failed to mention the appointment itself where he described the conduct of the employee who showed him round as 'spot on'. I called Kay Dee and tried to explain that during the short call, my colleague could barely hear him and established that there were areas of his experience that were positive. However, Kay Dee was not interested in altering his comments. Kay Dee clearly enjoyed the power and he has no concept of how making such unreasonable reviews can affect business owners. He is typical of the type of keyboard warrior who can make anonymous and unfounded statements online without consequences. He sounded extremely surprised when I called him, having worked out that Kay Dee represented his initials. Hopefully, one day, Kay Dee will overcome his inadequacy and develop the kind of lateral thought processes that may enable him to consider consequences and more rounded judgement before slandering a business. Kay Dee is a serial reviewer and I hope that these comments make him more considered when he decides to make future public statements about small businesses. For the record there were not alternative property options available to him.

Your tenancy ended in November 2023 so it's seems strange for you to post a review now. You were served a section 21 notice in September, so were given two months notice, your claim regarding 3 weeks notice is fictitious. You left the … More