Trusted Agent profile · Coventry
★★★★★
302 reviews across 1 platform
8-10 Gulson Road, Coventry, CV1 2NF
Urban Bubble's office in Coventry, at 8-10 Gulson Road, is rated 3.3 out of 5 across 302 reviews on 1 platform.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
1/5
TrustpilotDo not use this agency.
Do not use this agency.12 month contract and still to date I have issues with the apartment, and complex.Please check planning permission and carpark access as this does not exist.Hot water tank leak still outstanding, and notified over 3-4wks back.The apartment above leaked through to my kitchen spot lights but advised this is not an urgent call out (water and electricity).Please get in touch if you would like my full experience of this shambles agency.
5/5
TrustpilotAdeeb and the team have responded to my…
Adeeb and the team have responded to my email and enquiry promptly. Thanks
3/5
TrustpilotAdeeb Ahmed have been a great help.
Adeeb Ahmed have been a great help in assisting the Landlord to follow-up with the tenant for rent arrears. He understands the frustration that any Landlord have in such situations. Payment of rent timely and follow-ups with the tenants are the key responsibilities of any Property Manager. Urbanbubble can do better, going forward.
1/5
TrustpilotAwful AVOID !!
Awful Moved out of an apartment they took over last month and the landlord told them to return our deposit in full. The deposit has never landed and they are ignoring us. Disgraceful letting agent -AVOID both tenants and landlords
1/5
TrustpilotLandlords avoid!
These guys are a bunch of cowboys...landlords please avoid at all costs. My tenants just moved out, no checkout, keys lost, no rent for the final month. They will not reply to any of your calls or emails. Shame on SALBOY for recommending them, it is a massive black mark their own reputation.
1/5
TrustpilotWritten to my MP as UrbanBubble are…
Written to my MP as UrbanBubble are criminally trying to milk leaseholders dry.Also written to the one show about their poor account keeping and constant ‘overspend’. Checking with other owners to take over management. My MP is aware of UrbanBubble they are horrendous.
5/5
TrustpilotA Positive Experience Everytime!
Everyone that I have engaged with at Urbanbubble over the years has been great. The latest was Emma. They are always there to protect your interest. Information update is always on time and so is the remittance of rental.Well done !
1/5
TrustpilotHarassed my girlfriend for rent due…
Harassed my girlfriend for rent due when it was an error on a place she was livings at fault, a date error so tried to charge rent for period we were told was free… when challenged this urban bubble company never replied and no apology offered. Scumbags
5/5
TrustpilotAppreciation to staff
I feel very satisfactory to the management team of Urbanbubble. The staff including Johanne, Nicole, Emma, Rachel and Adeeb etc. are all fast and responsible. They are all excellent and I am glad to have their cares to my property.
1/5
TrustpilotOn their way out. RIP.
Rumor has it that Legal and General are slowly ditching this business, building by building, and looking for a new operator. If you've had a bad experience with UB then feel happy because this could bankrupt them..
4/5
TrustpilotAhmed is on top of things and replies…
Ahmed is on top of things and replies promptly!
1/5
TrustpilotAwful company
Awful company. The communication from them is consistently awful, emails are never responded to in a timely manner. They have been overcharging us for service charge which should have been refunded months ago. We are out of a lot of money and are struggling. They still haven’t sorted accounts from September 2020!! The online portal and documentation is also terrible and disorganised.
5/5
TrustpilotAdeeb is fantastic
Adeeb is fantastic! Very responsive and helpful.
1/5
TrustpilotVery bad experience with them
Very bad experience with them. no response at all after I paid and moved in.
5/5
TrustpilotHighly recommended
Highly recommend. Thanks to Adeeb
1/5
TrustpilotWhat a MESS of a business
What a mess of a business. No wonder they have all these awful reviews.I’m a landlord and my rent is late, not on time or not correct. Nobody will reply and if you do there is a passive aggressive response by some mid level lettings manager who is as useless as they come.Regret using them and urge others to flee the sinking ship!
5/5
TrustpilotA+ customer service from Adeeb
Just wanted to pass on great feedback for Adeeb on how he's dealt with my outstanding rent issue. Prompt, well articulated replies, refreshing to see.A credit to Urban Bubble, the best property management company in the UK!CheersMike
1/5
Trustpilotborderline criminals
borderline criminals taking rent and not giving it to me as a landlord, constantly saying there are 'technical issues' when really i think it is about keeping my money . DO NOT USE Urban Bubble.pathetic business if the only good reviews they get is from a caretaker being nice to people and asking for a review. embarassing for them
5/5
TrustpilotA really good letting agency
So I had to get a new flat last minute and urbanbubble team was really good at helping me move in, they were flexible and very supportive. Really good for an agency
Hi Ross. Thanks so much for leaving us a 5* review, it means a lot. Take care and have a great day - urbanbubble
1/5
TrustpilotLOOK at the bad reviews
LOOK at the bad reviews. Not a bunch of fake ones like they have in other places.never work with or rent from urbanbubble- there is a reason they close offices and are probably going to go bankrupt absoloutly rubbish company ran by a bunch of incompetent people who will make error and error after error and charge you for the delight.
5/5
TrustpilotProfessional, knowledgeable and efficient company
We were very skeptical about using urban bubble after reading some previous reviews, but decided to go ahead anyway. The company seem professional, knowledgeable and nothing was too much trouble for them. Thankyou
Hi Andrew. Thanks for leaving us a 5* review, we appreciate it! Have a great day - urbanbubble
1/5
TrustpilotI am currently a landlord with them
I am currently a landlord with them. a tenant left a month ago and they haven't even bothered telling me! They are very much run like a government organisation. so I'm assuming they're born from some kind of NGO. Useless
5/5
TrustpilotCharlotte was very helpful in…
Charlotte was very helpful in addressing my concerns with good communication and knowledge many thanks
1/5
TrustpilotI agree with other reviews
I agree with other reviews. Rubbish company run by a bunch of rubbish. Don't expect them to reply to your requests or emails. They also stole tenant's deposit and didn't carry out any repairs. Why does it still exist?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
