Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery nice experience
Georgia at Tailor Made has made my experience of finding and renting a property very smooth from the minute I viewed the property to the moment I moved. She is very helpful and understanding to my situation and my bombardment of questions! ! I feel very reassured that if I need any help or encounter any problems I know Georgia will be able to deal with whatever I need. Thanks Georgia.
Customer · 3 June 2024
★★★★★ 5/5
FacebookWe cannot thank Tom and everyone at Tailor Made enough for the help and support they gave us in finding our forever home. Nothing was too much trouble and they were always a phone call away if we needed any help. I cannot recommend them enough, anyone looking to sell, buy or rent give them a call! We are so excited for Christmas in our new forever home ❤️
Thank you Tailor Made
Jemma · 16 November 2020
Agent replied · 23 April 2026
Lovely comments Jemma. So happy for the three of you after all your hard work! Have an amazing Christmas from me and all the team x
★★★★★ 5/5
GoogleAgent was lovely. House was a bit small for us but presented beautifully.
Matthew · 17 March 2026
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service This review would have to be way too long to reflect my gratitude to the team at Tailor Made. I had to relocate from the south west for work, I had a very tight timeframe and I found myself in a very stressful place. Tailor Made were excellent from start to finish. Lisa was personable, professional and transparent when she accompanied me to view the property, and both Georgia and Liam were so proactive in ensuring I could move into my rented property only a week after viewing. Without going into too much detail, there were some hiccups shortly before moving date and I truly felt that both Georgia and Liam held by best interests at heart and made me feel supported and understood. I have now moved into my rented property and Georgia and Liam are still and constantly providing invaluable support in sorting out some repairs. We are emailing many times a day back and forth and, despite me feeling like a burden, they are always responsive and understanding. I couldn’t be more grateful and appreciative of the service I am receiving.
Elena · 21 September 2023
★★★★★ 5/5
GoogleLisa was a perfect host and explained the property perfectly.
Adam · 3 April 2026
★★★★★ 5/5
GoogleLisa was more than helpfull and informative nothing was too much trouble
Karl · 17 March 2026
★★★★★ 4/5
GoogleLisa was very helpful and informing of the property very good service would highly recommend
Hollie · 17 February 2026
★★★★★ 1/5
GoogleShocking experience , I’m not sure if I was deliberately misled, misinformed or just intentionally lied to. I was constantly told we are almost there and then told no somethings happened we weren’t aware of, or someone else is at fault. 11 months it went on for, and that was only because I kept being told it’s minor and will be ready to exchange soon. It was W&B estate agents that kept me informed. When I started to chase, I was ignored, no calls returned, in fact her VM stated to email her as she was too busy to answer the phone, no response from emails, no response from texts, got to the point during a conversation with another member of staff that I stated the progression women should not be handling my sale and that she should not make any contact with me. I would never use this firm again and I would not recommend them to anyone. Without doubt the worst service I have ever received from any company, we’ll not mention the extortionate fee of over £5000
Will · 9 September 2025
★★★★★ 5/5
GoogleTailor Made were just fantastic to deal with. We purchased a property through them a few months ago, and from point of offer through to key handover the team were fantasic, Lorraine was superb with her communication regular and helped move things along to get it over the line. Would definately use TM again! Thank you guys!! Xx
Leon · 24 September 2024
★★★★★ 5/5
GoogleLisa was great at answering our questions.
Indy · 27 March 2026
★★★★★ 5/5
TrustpilotRenting a property off Tailor made has…
Renting a property off Tailor made has been an absoloute breeze. Nothing is too much trouble and I haven’t ever been made to feel like I was asking too many questions! We’ve been in our property for just under a week and they’ve been incredibly quick sorting out any hiccups and communicated amazingly. Shout out to Georgia who has been dealing with us most of the time! (And the rest of the team :) )
Amy · 11 September 2023
★★★★★ 5/5
GoogleLisa is so lovely and quite helpful
Sophie · 17 March 2026
★★★★★ 5/5
GoogleLisa was amazing, thank you for all of your help!
Dev · 17 February 2026
★★★★★ 5/5
TrustpilotI have leased my lovely home from…
I have leased my lovely home from Tailor Made Sales and Lettings for almost four years. The whole team are very professional, as well as friendly and helpful to deal with. Admin is always dealt with swiftly, and should I have a query, or a problem regarding my property, they are quick to answer questions, or resolve issues.Thanks a lot team, keep up the great work.
C · 13 March 2024
★★★★★ 5/5
TrustpilotI highly recommend Tailor Made
I highly recommend Tailor Made. All of the team were extremely helpful and were always on hand to help. What really stood out was the progression team, I dealt with Amanda and she was incredible. Amanda pushed the sale through in 7 weeks. If you want a thorough estate agent who is dedicated to selling your property use Tailor Made.
JT · 3 July 2024
★★★★★ 5/5
GoogleLisa showed us 2 properties in an afternoon. She was very informative, polite, and and made the whole process feel very comfortable. It was a professional and pleasant experience. Tom and Dawns follow ups were also very informative, polite, and refreshingly comfortable also. It was very personal touch. Highly recommended agents to use .
S · 17 March 2026
★★★★★ 5/5
TrustpilotWe got there in the end.
This particular sale had some bad timing hiccups, but with the help of Tom and his very helpful staff we got there in the end. They were always ready to deal with me, (stressed though I was) in a reassuring very professional way. After which we got a sale, with the asking price. RESULT thankyou TM.
G · 26 February 2026
★★★★★ 5/5
GoogleLisa was amazing on our viewing ! Thank you!
Erin · 17 February 2026
★★★★★ 5/5
TrustpilotA superb team from start to finish!
We sold and purchased a property through TM and I would and have highly recommended them to anyone. From the first meeting with Tom it was clear that he knew the area and market very well and was very quick and efficient getting it onto the market. He was able to give advice on what to do to make the property most appealing and his photos made it look really attractive. It sold within a week after twenty plus viewings arranged! We also purchased a property with TM and through the whole sale progression, Vicky was an absolute superstar. Always contactable and nothing was too much trouble. She was always on the ball, incredibly knowledgeable and reassuring and had our best interests at heart. A superb team, we can't thank you enough.
Katherine · 22 February 2023
★★★★★ 5/5
GoogleWe recently bought our first home, and Louise and Amanda were incredibly helpful throughout the entire process. Their support, knowledge, and professionalism made everything smooth and stress-free. We truly appreciate their guidance and would highly recommend them to anyone looking to buy a home! Cam & Dayara
Chamila · 22 December 2024
★★★★★ 5/5
TrustpilotExcellent estate agents
The staff at Tailormade were incredibly supportive throughout the sale and purchase process. They did all they could to ensure the sale of our property went as smoothly as possible during a difficult time for my parents. Lorraine was fantastic as were all the staff and we thank them for all their hard work. Would definitely recommend.
Jade · 18 July 2024
★★★★★ 5/5
GoogleLisa was lovely and very informative. Thanks.
Amelia · 17 February 2026
★★★★★ 5/5
GoogleI had an excellent experience working with this team. From start to finish, everything was handled professionally, efficiently, and with a personal touch that really stood out. Communication was clear and timely, and they made the whole process smooth and stress-free. It’s refreshing to deal with a family-run business that genuinely cares about its clients. I would highly recommend their services and will happily use them again in the future!
Ebin · 23 September 2025
★★★★★ 5/5
TrustpilotThank you Tailor Made for you help and…
Thank you Tailor Made for you help and support that you have given with the sale of my property, especially Karen & Vicky who have always been there supporting me and always available to talk to on the telephone throughout the sale which took longer to complete (Through no fault of Tailor Made).The team continues to help and guide and kept me updated on a regular basis. I would recommend them to anyone needing to sell their property Thank you again
Pat · 13 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.