Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the moment of valuation to the sale of the property the Agents, Shortland Horne were professional and the team was always there to help. During the process we dealt with 4 different members of the team and they were all excellent. Nothing was too much trouble and the sale went through with a lot of their help. Thank you.
Bob · 17 June 2023
★★★★★ 5/5
Googledanial and the rest of the shortland team has been very supportive from the start of the process till the end. especially with danial he has helped us so much with advice and provided us unlimited support is unreal. and I would highly recommend to use shortland Horne as they are best estate agent in coventry as they been in business for very long time so they know what they are doing. I would highly recommend to use their service.
Polo · 17 June 2020
★★★★★ 4/5
GoogleAndy Griffin came to give us a valuation. Shortland Horne had been recommended to us by a relative who had praised their professionalism. We were very impressed with the service Andy provided and with his valuation. Also the brochure he left highlights their level of expertise. I understand the reasons for the 1% selling cost but this is quite high compared to other Agents, which is a shame, as we felt encouraged & confident enough to choose them but were dissuaded by the cost
Kaye · 17 June 2020
★★★★★ 5/5
TrustpilotMy recent experience with shorthand…
My recent experience with shorthand horn was nothing but outstanding , I would like to personally mention the outstanding service I received from Andy , nothing was to much trouble , he was attentive , and very knowledgeable I would highly recommend this company five stars are just not enough !!
Keil · 9 January 2024
★★★★★ 5/5
GoogleTeam was AMAZING looked after us even tho we was a headache for them lol..
They were perfect in helping us to buy our house/home highly recommend the Walsgrave Road team 100%
Thanks again guys for everything
Cyril · 17 June 2022
Agent replied · 16 June 2024
Thank you Cyril, we got there in the end :)
★★★★★ 5/5
TrustpilotI initially contacted Shortland and…
I initially contacted Shortland and Horne to enquire about letting a property. I spoken with Claire Reeve I believe she is the manager. I couldn’t have been more satisfied with the information and advice that I received. I would highly recommend this company to friends and family in the future.
Kierran · 9 January 2024
★★★★★ 5/5
GoogleI recently moved with Shortlandhorne Walsgrave, the staff were very helpful and I viewed the property on 9th April and moved in on 18th May, it was quick and easy, thanks to Sue and Richard,
Chris · 18 June 2018
★★★★★ 5/5
GoogleCannot fault my experience with Shortland Horne. Sue was helpful throughout, especially when lawyers were delaying the purchase.
Excellent communication
Joyce · 17 June 2022
★★★★★ 5/5
GoogleExcellent service, so kind and helpful with the sale of my sister's house. House was sold quickly and help and advice in precedures was great. Thank you to Sue and her team. Brilliant!
Susan · 18 June 2019
★★★★★ 5/5
TrustpilotWould highly recommend Shortland Horne…
Would highly recommend Shortland Horne for selling your property. Reece Milligan delivers a professional service and takes brilliant pictures which really enhance your home in a great light. A realistic valuation was produced in a timely fashion which really assisted us in reaching our decision to sell our property!
Clare · 14 January 2024
★★★★★ 1/5
FacebookI honestly don't have words to describe the level of incompetence and derogatory experience I am currently having with Shortland Horne. I have a dodgy oven unit and a kitchen unit. The landlord (who pays for a managed service) has instructed the agency to carry out repairs, but as per usual it's always the landlord's fault whom I happened to have a good relationship with unbeknownst to Shortland Horne.
Oh! This has been going on since August. I'm fed up. But I will keep paying my rent on time.
*I'll keep sharing my experience until this saga ends*
Toyin · 4 October 2019
★★★★★ 4/5
GoogleSue and Richard were helpfull the sale took longer than expected to complete due to the buyers solicitors sales progressor vikki was very good could have done with her sooner
Mary-Anne · 17 June 2020
★★★★★ 5/5
GoogleHighly recommend. Sue & Richard Costello were extremely helpful with the sale of my house. Fast responses to emails.
Jordan · 17 June 2022
★★★★★ 5/5
FacebookWe sold our property with Shortland Horne last month and from start to finish I could not fault them. Will came and did the valuation on our property and explained that they'd be no upfront cost. We instructed them over the 2 other agents based on their honesty and the marketing style. The video and photos they took of our house really showed it off in its best light. We had 5 viewings booked within 24 hours! Our house sold for £20,000 over the asking price! We were over the moon!
Jack · 8 May 2019
★★★★★ 5/5
TrustpilotDefiantly recommend
Shortland was very helpful in our process, there communication skills made it easy to move our buying process along. there was an incident where i had to change the our solicitors a few times and they were more then helpful with this. Would definitely recommend and use again.
Shauna · 10 January 2024
★★★★★ 5/5
TrustpilotWhat a wonderful experience I had…
What a wonderful experience I had selling my property with Shortland Horne, Andy initially valued the property and from that day it was so smooth with the rest of the Shortland Horne team. Thank you so much for selling our house we will highly recommend you to anyone.
Atkins · 8 January 2024
★★★★★ 5/5
GoogleEstate agents can be difficult to deal with so if your looking for honesty, good communication and people you can trust shortland horne are the team to use. Especially sue at the walsgrave road branch she was not even selling our property …
Claire · 16 April 2024
★★★★★ 5/5
GoogleExtremely helpful, kept me in the loop, with everything that was going on. I have no hesitation to recommend Sue and all her team. Excellent job. Keep up the good work
Alan · 18 June 2019
★★★★★ 1/5
FacebookAfter having a valuation on my dads house on the 17/07/18 was supposed to receive the valuation information through the post which I’m still waiting for. I had a phone call to ask if I received the letter and I said no. They said they would email a copy over confirmed my email address over the phone and I’m still waiting for that email as well. If your not bothered to send the information, I won’t bother to work with you simple.
Kirsty · 25 July 2018
★★★★★ 5/5
FacebookThey manage our house and Louise has been extremely helpful with a multitude of maintenance needs since we started renting here. We are very satisfied tenants.
Zach · 17 November 2020
★★★★★ 5/5
TrustpilotVery knowledgeable and straight talking!
I have had dealings with Will and Laura who are the consummate professionals, know what they are talking about, do what they say they are going to do and clearly care about their clients and doing the right thing. Would not hesitate to use the again.
Carl · 9 January 2024
★★★★★ 4/5
TrustpilotProfessional and supportive
The vauer was very professional and actually valued my property higher than other agents. not only that, SLH acheived the asking price for me and kept me well informed of progress from offer to completion.
Roy · 7 August 2024
★★★★★ 5/5
GoogleSue and the team were really helpful when selling my Dad's house. They always responded quickly to any questions. Happy to recommend.
Jacqui · 17 June 2021
★★★★★ 5/5
GoogleCouldn't ask for a smoother sale of our house.
Richard and sue and their team we're amazing from start to finish 👏
Can't thank them enough
Would seriously recommend A++ …
Darren · 17 June 2022
Agent replied · 16 June 2024
Thank you so much for instructing us Darren.
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