Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAwful company
Awful company. Currently renting a property from them and all of the work that they assured us would be completed before we moved in has still not been done 3 months later. Unprofessional staff. Just awful.
Abbie · 29 December 2020
Agent replied · 23 October 2024
Hello Abbie,We are sorry you have not been please with the service provided by Reeds Rains, customer service is of paramount importance to us. We believe you are currently in correspondents with our lettings hub and that the issues raised are currently being dealt with. If there is anything else, please contact our Newcastle-Under-Lyme branch on 01782 717273.Kind regards,Reeds Rains - Newcastle-Under-Lyme
★★★★★ 1/5
TrustpilotGreat from the start but your in your…
Great from the start but your in your own after that, no help at all. Get fobbed off to the ‘landlord’ the ‘landlord’ tells u to report to reeds. Awful. Tell you blatant lies
Mkay · 9 June 2021
Agent replied · 23 October 2024
Hi - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotThe housing market.
I enjoyed all the time and help from Reeds Rains staff in Rye in selling my house in Rye. Lovely people who gave me help and advice all the way through both selling and buying. They were very patient with me when occasionally I had a few problems in the process. I can recommend them to anyone in the housing market.
Jenny · 1 April 2022
★★★★★ 1/5
TrustpilotReeds Rains Waterloovile. Tony
Reeds Rains Waterloovile.Tony Ravensdale one of the agents here. Happy to lie about everything to make his life as easy as possible, even to the point of steeling. Stay as far from this man as possible. He’ll act like he’s a friend but thinking in the back of his mind what profits he can personally steal. If your into maintenance or cleaning please you’ve been warned this man is a low life Theif.
Stuart · 12 December 2018
★★★★★ 5/5
TrustpilotHeald Green Branch
Reeds Rains have been representing me for over a year now and I have found them to be helpful and attentive. They keep me well informed about everything regarding my property and promptly sort out any issues that may arise. Whenever I've had to drop into the Office the staff are always friendly and efficient and I look forward to continuing this working relationship.I would have no hesitation in recommending them. Tracey Riley
Marc · 16 November 2018
★★★★★ 5/5
TrustpilotThe estate agent Andrea was very…
The estate agent Andrea was very helpful and provided excellent service I would recommend Reeds Rains to my family and friends.
Niggat · 29 July 2020
★★★★★ 5/5
TrustpilotReally friendly staff
Really friendly staff, helping through the process has never felt like to much trouble for them. I’m am very nervous but they have made me feel so much better.
Mrs · 21 August 2024
★★★★★ 5/5
GoogleFrom first initial valuation of my property from Neil. I knew I'd chose the right estate agent. There professionalism is second to none. Esther and Cheryl in the office have been fantastic every call and email was answered within a matter of minutes. They went above and beyond what was required of them ie chasing solicitors and getting answers. If your selling your home Reeds Rains is the place to go fantastic support throughout.
Gemma · 12 November 2017
★★★★★ 1/5
TrustpilotPoor property management
Privately renting a property with several maintenance issues reported on the day of moving in, which is now nearly eight months ago. Not one issue has been resolved even though there is a health and safety risk. Total lack of care, response and communication from both the local and head office.Poor property management.
Phill · 1 February 2023
★★★★★ 5/5
TrustpilotBig THANK YOU to Reed Raines Yardley
We have been very satisfied with all the help and advice we have received from Mark and the rest of the Reed Raines team during the valuation, marketing and selling of our property. They have answered all our questions and queries, nothing has been too much trouble for them.Thank you
Barbara · 19 April 2023
★★★★★ 5/5
TrustpilotHappy tennant
Happy tennant dealt with Adam fletcher who is always aprachable been with reeds rains for two years and many more years to go very happy
Brad · 14 March 2018
★★★★★ 1/5
TrustpilotCompletely untrustworthy
Fancy being ripped off? Have dishonest correspondence with? This is the company to rent from.
Geoffrey · 14 July 2023
Agent replied · 23 October 2024
Hi Geoffrey,Sorry to read your review. I have requested for more information so that we can look into your issues further. This request will come from Trustpilot.Regards,Reeds Rains
★★★★★ 5/5
TrustpilotReid Raines
Reid RainesExcellent company and serviceThe team in Halifax were excellentA fantastic professional service Nothing was to much troubleAndrew shackleton thank you a true professional
Lesley · 23 September 2018
★★★★★ 1/5
TrustpilotI put my house up for sale with this…
I put my house up for sale with this estate agents and it's been an stressful and difficult process. I am very unsatisfied with the sales service and I wouldn't recommend there service.
Woody · 15 April 2021
Agent replied · 23 October 2024
Hi Woody,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotCongratulations to Reeds Rains
All staff are pleasent, friendly and deal with customers in a thoroughly proffessional manner. Numerous viewings wre arranged and it was no reflection on any staff member that two (cash buyers) withdrew their offers. A new (cash buyer) was found and the sale process is progressing well.
Jean · 4 July 2023
★★★★★ 5/5
TrustpilotVery helpful
Not actually used these yet but from speaking with agents and getting lots of free advice (when I’m tied to another estate agents) has been an absolute godsend. When someone can give out advice on selling your house when you arnt even with them says a lot about a company. I have never used them to sell my house but I 100% will in the future!
Jasmine · 13 January 2021
★★★★★ 5/5
TrustpilotAnother smooth transaction
Stacey Moss gave us good support during the sale of a rental property. The transaction went through without any drama. We have used RR several times and would use again.
William · 11 July 2024
★★★★★ 5/5
YellRecommended estate agent
Over a long and challenging period including the lockdown, Neil Price and his team were constantly attentive and helpful
RogerW-320 · 23 September 2020
★★★★★ 1/5
TrustpilotInforming neighbour's we are selling without our permission
What right do you have telling everyone in our street we have sold our house. We wanted it kept quiet. I am checking to see if I can sue for breach of personal information
Jean · 16 November 2020
Agent replied · 23 October 2024
Hi JeanI'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you let me know your address so we can ensure this won't happen again.Kind regards,Reeds Rains
★★★★★ 1/5
TrustpilotWhat a Joke they ignore rRepair or not to repair it is not a question but a requestequests for…
What a Joke they ignore requests for repairs done to rented property and scoff at requests for repairs and this happens over months
Hamish · 13 September 2022
Agent replied · 23 October 2024
Hi Hamish - sorry to hear this. I've requested some more information from you so I can look into this further. Thanks
★★★★★ 5/5
TrustpilotProfessional service
The team were professional and explained the process. We are very happy with the quality of service for both selling and buying of properties.
Customer · 2 August 2022
Agent replied · 23 October 2024
Thank you for your 5 star review.
★★★★★ 5/5
GoogleTen out of ten. Always keeping me in the loop, lots of helpful advice which made the sale of my house stress free. Thanks to all at Reeds Rains for a truly great service.
Simon · 11 November 2020
Agent replied · 10 November 2024
Many thanks for using my firm- Kind Regards Neil
★★★★★ 5/5
TrustpilotAlison at Reeds Rains
Excellent service from Reeds Rains in bamber bridge especially Alison. 5 stars!
Mr · 15 January 2022
★★★★★ 5/5
GoogleExcellent service as the team kept me informed throughout the whole process. Excellent communication and I bow to Neil's knowledge of the property market and property values. Nothing was too much trouble. Would definitely recommend Reeds Rains.
Karen · 12 November 2019
Agent replied · 10 November 2024
Thankyou Karen. I do hope you are happy in your new home .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
