Trusted Agent profile · Coventry

Reeds Rains Coventry reviews

3.9

★★★★★ Good

2,317 reviews across 3 platforms

16 Warwick Row, Coventry, CV1 1EX, CV1 1EX

Reeds Rains's office in Coventry, at 16 Warwick Row, is rated 3.9 out of 5 across 2,317 reviews on three platforms, including 271 Google reviews rated 4.9.

Google logo

4.9 / 5

271

Reviews on Google

This office

Yell logo

4.8 / 5

60

Reviews on Yell

This office

Trustpilot logo

1,986

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Trustpilot

Wrexham Branch, Great customer service

Silas and Tabitha at the Wrexham branch were so helpful when purchasing our new property through them. Always quick to respond to telephone calls and emails. Very accommodating in repeat viewings. Overall, a very friendly and positive experience using this agent in Wrexham. Thanks both for a great service. :-)

SLM · 31 July 2023

5/5

Trustpilot

Reeds Rains Congleton

Reeds Rains Congleton have just sold my property and I would highly recommend the service. They were very professional from the beginning, offering different marketing strategies to suit my needs. They got me an asking price above the guide and above my expectations. The sale went through with the help of the sales team and although there were some difficulties along the way, nothing was too much trouble.

Stacie · 23 June 2021

5/5

Trustpilot

Outstanding staff

Outstanding staff, Leanne and Samantha went above and beyond to make sure I was able to get the property I really wanted. So friendly and reassuring.

Markeisha · 26 September 2019

5/5

Google

A great experience Start to Finish, The whole team gave us a great customer experience, could not recommend anyone better. Thanks To Neil, Cheryl and the rest of the team!

Harj · 14 January 2016

5/5

Trustpilot

I have nothing but good things to say…

I have nothing but good things to say about yourNantwich staff. Phone calls,feed back (some can t have been easy) and efficiency have been great.My thanks to them

Ann · 23 August 2022

Agent replied · 23 October 2024

Thanks for your review. I will let the branch know.

5/5

Trustpilot

The estate agents did exactly what they…

The estate agents did exactly what they said they could achieve and I sold my house within a few days at full asking price. Could not have done any better. X

Jack · 28 August 2024

1/5

Trustpilot

HORRENDOUS!

HORRENDOUS!! Avoid avoid avoid!Do not go through this agents to rent a property they treat you absolutely disgusting! Always to busy to answer calls, never want to help with any issues but can’t wait to take your money Avoid at all cost

Lorna · 23 July 2019

Agent replied · 23 October 2024

Hi Lorna - would you be able to let me know which branch you have been trying to get hold of? Thanks

5/5

Trustpilot

Simply the Best - Hartburn Team

The Team in Hartburn office have been amazing, I cannot express my gratitude enough to them all. Outstanding service, caring, sensitive and overall made my experience a smooth, happy occassion.If anyone needs to sell, rent or purchase a House please please use Hartburn Team.You are truly the best agents in the North East.

Anna-Marie · 20 April 2023

1/5

Trustpilot

Dont bother youll get more use out of…

Dont bother youll get more use out of concrete each person in the company doesnt have a clue what the other person is doing please avoid i beg you they do harass you ive had first hand experience

Dorris · 19 November 2020

Agent replied · 23 October 2024

Hi Dorris,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains

5/5

Trustpilot

Very efficient service

Very efficient service. Easy process. Stated that would probably sell my house in a few days and that’s exactly what happened. Excellent service and got my full asking price. Would recommend.

Jack · 21 August 2024

5/5

Trustpilot

Great service from start to finish

Great service from start to finish, dealt with the Leyland office. Nicole, Chris and Lisa were all attentive and unlike other agents they returned my calls!

Leanne · 22 May 2019

5/5

Trustpilot

Absolutely amazing,the best estate…

Absolutely amazing,the best estate agents ever,a big shout out to, Jen box,for taking us step by step through selling our property, phoning and texting to explain all the steps,Absolutely stress free,Any body wanting to sell or buy a property, book your appointment right now,no pushy selling,explained all the why's and what if's, 4 days on the marked and SOLD....AMAZINGOnce again thank you.x

Samina · 25 April 2022

1/5

Trustpilot

Awful

Awful! Turned up to view the property, couldn't gain access. No one from the company got back about rebooking. Now told the property is under offer so there's no point in viewing it. An absolute joke of customer service. Do not use! H.F.Garratt

Fay · 21 September 2018

Agent replied · 23 October 2024

Hi Fay,We apologise for your cancelled viewing. This was due to a contractor changing the locks and supplying us with incorrect keys. The house did receive an offer but as we explained on the phone, this is a repossession sale, so you were still able to reschedule the viewing and possibly place an offer yourself. Sorry for the mix up and any confusion.Reeds Rains

5/5

Google

The team at reeds rains COVENTRY were very helpful. They stayed in contact throughout the sales process and even beyond. They dealt with issues that were not there responsibility to help the process run smoother. Very helpful team and would recommend them-definitely 5 *!

Matt · 12 November 2017

Agent replied · 10 November 2024

Many Thanks Matt- i hope you have settled it your new home !

4/5

Google

Neil Price and Cheryl Earp handled the complex sale of my late brother’s property in a professional manner. We were regularly updated on the progress of the sale including any problems. I would recommend this company.PositiveResponsiveness, Professionalism

Liz · 12 January 2021

Agent replied · 11 January 2025

Many thanks Mrs Stamps for your feedback - Thank you for your business.

5/5

Trustpilot

Morley Branch

Isobel smith from the Morley branch has been exceptionally helpful when it came to helping me find a house for me and my daughter she went above and beyond to make sure I had everything I needed and was super understanding even when asked a large amount of questions by myself, she has been super patient and I can’t thank her enough for her continued help and support

Farrah · 27 March 2021

1/5

Trustpilot

Been complaining about maintenance…

Been complaining about maintenance issues for 3 years, found out that they had not been relaying the issues to the landlord. He has now changed letting agent since finding out about the lack of communication.

Laura · 13 May 2021

Agent replied · 23 October 2024

Hi Laura,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains

5/5

Trustpilot

Dear Laura at Reed's Rain's

Dear Laura, at Reed's Rain's, thank you very much for your assistance today in helping with our solicitor problems.Really very helpful and reassuring at quite a stressful time.John

Mr · 23 September 2024

5/5

Google

Cheryl, Neil and Goz were always helpful, friendly and professional. I appreciated their contact and support during the sale. I have no hesitation in recommending them.

Richard · 12 November 2018

5/5

Google

Everyone has been professional, helpful and responsive. We had support through issues that arose with our house sale and all concerned have been happy to advise and to help progress the sale. Very happy with our dealings with Reeds Rains.

Karen · 12 November 2019

Agent replied · 10 November 2024

Thank you Karen.

1/5

Trustpilot

Awful - renters avoid!

55 days since move-out and still no sign of deposit return. The Move Out department has now been ignoring my emails for nearly three weeks.

Euan · 13 October 2022

Agent replied · 23 October 2024

Hi Euan - I'm looking into this for you.

5/5

Google

From the first 'phone call I made to the final call after completion everything was handled in a polite and professional manner. Nothing was too much trouble for Reeds Rain staff. Would highly recommend. Thank you for such a pleasant house sale experience.

Vivienne · 12 November 2017

Agent replied · 10 November 2024

Thank you again Mrs White for your business, and thank you for taking the time to write this review.

5/5

Trustpilot

Brilliantly dealt with

I had a quick turn around between viewing the property, signing all documents and collecting the keys. The agent I dealt with, Lucy, was great and made sure every promise she gave was kept. Also, the welcome pack I received was a nice little touch and made me feel like a valued customer

Liam · 28 February 2023

5/5

Trustpilot

First time landlord

Being a first time landlord was a very scary experience but Sonia and Lucy at ReedsRains had everything under control. Within the first week I had numerous viewings and after finding the right tenants for me, keep everything in place. Quick and easy from my end especially with these two in charge of everything.

Jason · 25 January 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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