Every review we hold for the Coventry office, from every platform, shown as written. First names only.
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5/5
GoogleA very professional and helpful service. Despite some difficulties with first solicitor, Cheryl and Neil have remained very supportive and gave me a lot of good advises. Thank you to both.
I would definitely reccomend Reeds Rains.
Mariusz Β· 12 November 2019
Agent replied Β· 10 November 2024
Man thanks for your review.
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5/5
TrustpilotMe and my girlfriend loved theβ¦
Me and my girlfriend loved the experience. Best customer service ever, I would give six stars if it were possible. we moved into a splendid new property thanks to Reeds Rains and I must say the people working and owning the company are incredibly nice, polite, professional and sensitive with customer needs. I would recommend it to everyone I know. Thank you Reeds Rains
PulpTalks Β· 14 April 2021
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1/5
TrustpilotWalderslade branch
I only whish I had red all the negative reviews about Reeds Rains before I enstructed them to sell my property. It now seems those reviews are all about Walderslade branch.I also whish that if they need to sell their own house they will go with their own agency and receive the same level of service and waste as much time and nerves as I did.
Unhappy Β· 21 October 2020
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1/5
TrustpilotReply from Reeds Rains on my trustpilot review but don't be fooled, nothing happened since the reply
Reply from Reeds RainsHi Katie. Sorry this has been your experience. I'll raise with the branch. ThanksNothing has been done, more emails sent and still no reply! Spoken to tennant & they confirmed they expected new amount to be taken but you've not done your job at your end. Absolute joke of a company
Katie Β· 4 October 2022
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5/5
TrustpilotSuperb service
Great service from the staff at reeds raines pemberton especially Janet.Many Many Thanks for all your help with a recent sale.Ian
Ian Β· 6 August 2019
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5/5
TrustpilotHad the pleasure of having Tony conductβ¦
Had the pleasure of having Tony conduct our viewing and was amazing through out. Really responsive over email and calls, couldnβt of wished for anyone else to of aided us in finding somewhere to live. Professional and a genuinely nice guy and super knowledgeable. ReedsRains are definitely the estate agent to look to if youβre looking for something premium. Thanks again.
Carl Β· 5 October 2021
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5/5
TrustpilotI managed to sell the property withinβ¦
I managed to sell the property within 3days of putting on the market and thst also above asking price !
Dr Β· 6 December 2022
Agent replied Β· 23 October 2024
Amazing! Congratulations on your sale :)
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5/5
TrustpilotVery friendly staff they work hard onβ¦
Very friendly staff they work hard on getting your property on the market forsale and just a all round pleasure to deal with.
Terry Β· 2 August 2022
Agent replied Β· 23 October 2024
Thank you for your lovely review.
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5/5
Trustpilot5 πβ¦service wouldn't hesitate to recommend Reeds Rains Stanley
I can't fault the team at Reeds Rains Stanley, Glen , Scott and the lovely Emily have been amazing. From valuation , to marketing to the sale of our property in just 1 week. Kept well informed at each step, nothing was to much trouble Absolutely 5 Star Service. π
Mr Β· 31 January 2023
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5/5
TrustpilotBuying a property
Michelle at rothwell office was brilliant. She kept us informed and updated constantly with our purchase . Responded ro my emails immediately if I had any queries
Sharon Β· 29 July 2024
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1/5
TrustpilotVery unprofessional service by amateursβ¦
Very unprofessional service by amateurs purporting to be estate agents. Spend as little time as possible on valuation and pics 'visits'. Can't even get property details correct after four attempts and yet still posted it on Rightmove, etc.
David Β· 27 July 2018
Agent replied Β· 23 October 2024
Hi David,I'm sorry to read you are unhappy with the service received. We'd like the opportunity to try and rectify this for you. Please contact our customer relations department on salescomplaint@reedsrains.co.uk so we can get more details from you.Many thanksReeds Rains
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5/5
TrustpilotWe recently sold our home through Reedsβ¦
We recently sold our home through Reeds Rains in Crossgates and the service was second to none! It was the first time we had move in 40 years and the entire team was extremely helpful every step of the way! Claire, Jane, James, Sarah and Arthur are an asset to the company 10/10 would highly recommend to anybody!
Carol Β· 17 February 2022
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5/5
TrustpilotExceptional Throughout .....
The team at Reeds Rains were exceptional throughout and made the process absolutely pain free. Ash in particular was there every step of the way and couldn't do enough to help from the word go. The sale was seamless with glowing reports from the buyers on the way in which Elise conducted the viewings. Would 100% recommend
N Β· 7 April 2022
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5/5
TrustpilotRecently dealt with the team atβ¦
Recently dealt with the team at Didsbury and it was by far the best customer service I have had from an estate agent. I can't remember the name of the person I spoke to, think it was Ryan or Brian but he had great knowledge of the current market and gave me some great advice.
Rob Β· 29 June 2022
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5/5
TrustpilotReeds Rains Macclesfield Super service from start to finishβ¦
Superb service from start to finish from Sue at Macclesfield branch Our initial valuation was carried out professionally and emphasis was put on the importance of not only finding a buyer put also tracking the whole process through to completionThey were as good as their word and indeed worked very hard, in trying circumstances, to bring my sale to successful completion
Susan Β· 3 August 2021
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5/5
YellUsed them twice without problems
I have used them twice in less than a year. They sold my house and found our new dream home. We have been in 6 months now and not regretting a thing.The Second house was of my late mothers and they offered a fair valuation with a realistic plan of action.Both houses where dealt with the utmost care and dedication and they went the extra Mile to ensure a great experience,100% recommended
PhillRi Β· 3 January 2015
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5/5
TrustpilotExcellent service to date.
Service was second to none, and personal unlike a lot of the corporate customer service out there now.
Steve Β· 12 January 2023
Agent replied Β· 23 October 2024
Amazing to hear! Thank you for the review :)
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1/5
TrustpilotPoor experience
Very poor service as a buyer of a new home!! I complained about attitude of staff and they made the whole process of buying a new home an awful experience. I would not recommend at all
Barbara Β· 24 July 2019
Agent replied Β· 23 October 2024
Hi Barbara - sorry to hear this. Are you able to let me know which branch you were dealing with so I can raise with them? Thanks
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5/5
TrustpilotReeds Rains Holes Chapel
Hannah and Emily provided excellent service, making the renting process fast and smooth. We're very pleased with Reeds Rains Holes Chapel estate agency and would highly recommend them.
Hamid Β· 2 July 2024
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1/5
TrustpilotPreston- Don't waste your time and effort
Don't waste your time and effort, dealing with their Preston office. They are totally dishonest and not helpful.Very bad experience with property buying.
Hamz Β· 21 June 2022
Agent replied Β· 23 October 2024
Hello Hamz,I am really sorry you have not been happy with the experience youβve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
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5/5
TrustpilotVery helpful and friendly staffβ¦
Very helpful and friendly staff especially Alison!Efficiently dealt with my house buying experience.
Mr Β· 20 July 2021
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5/5
TrustpilotVery easy to deal with
Very easy to deal with. Respond promptly to all queries and get back to you if the information not readily available.Excellent βοΈβοΈβοΈβοΈβοΈ
RR Β· 2 August 2022
Agent replied Β· 23 October 2024
Thank you for your great review
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5/5
TrustpilotIβm a absolutely delighted afterβ¦
Iβm a absolutely delighted after reading all these reviews that my old landlord has chosen Reeds Rains to market his property. I truly hope that he gets the tenants and the service that he justly deserves. It has made me so happy. Well done.
Shorty Β· 29 June 2023
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5/5
TrustpilotMaria
Maria - the lady that makes things happen.From the get go to now, it just seemed like we were both working towards thesame goal. Sometimes it seemed like she was the one buying the house and not me.She was persistent and made sure it happened as quick as possible. Her names Maria, she makes it happen!
Frank Β· 7 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.