★★★★★ 5/5
View AgentsProfessional, friendly and helpful with property sale.
We chose Payne Associates in Walsgrave because we thought it was an ideal local branch. I am so glad we did.
My family met with Tom Hewitt to value the property we needed to sell. He gave us his professional opinion on the property value and guided us through the process for preparing it for sale and making sure we had access to the property whilst he had to show potential buyers around..
Excellent marketing, sold with a good price very quickly. Tom kept in contact with us throughout and made sure on completion day every thing ran smoothly. He made sure other staff were available and informed us if we needed other help.
Dawn · 14 October 2016
★★★★★ 5/5
View AgentsPayne's provided excellent customer service.
How refreshing to be treated as a couple who wanted to sell their house. Overall it took 18 months to sell the house. The previous 3 Estate Agents to Paynes were [ being polite ] less than professional. Payne's on the other hand were; thoughtful, helpful, attentive, communicative which, rounded up, means they were professional. We had met with Stacie previously as the Agent who we had bought our current home through. We found her to be just as enthusiastic and professional in her approach, when assisting customers in the task of both buying and selling properties. Tom ensured that everything necessary for a sale was set up and in place. Meanwhile, Stacie set about contacting all persons that she and Tom knew had shown an interest in a property such as ours at the right price and location. It payed off, as we soon had a young lady who made an offer we could not refuse.
Eric · 12 April 2016
