Trusted Agent profile · Coventry

Matthew James Property Services Coventry reviews

4.5

★★★★★ Excellent

264 reviews across 3 platforms

24a Warwick Row, Coventry, CV1 1EY

Matthew James Property Services's office in Coventry, at 24a Warwick Row, is rated 4.5 out of 5 across 264 reviews on three platforms, including 249 Google reviews rated 4.5.

Google logo

4.5 / 5

249

Reviews on Google

This office

Facebook logo

4.3 / 5

12

Reviews on Facebook

This office

Trustpilot logo

3

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Google

Professional and knowledgeable, yet keeping a personable and friendly approach. Would highly recommend.

Claudine · 18 June 2023

Agent replied · 17 June 2024

Hi Claudine, thank you for your kind words!! We are really glad we meet your expectations.

5/5

Google

Matthew James Property services is outstanding, Always give the right advice and step by step they assist through great service,Thank you

Dawn · 12 October 2024

2/5

Google

The house is great but communication is hard.. im sure house owners have great service, but towards tenants, my flatmates and I really can’t say we have a nice experience. Wouldn’t go through them again.

Martin · 19 June 2019

Agent replied · 17 June 2024

Hi Martin, we have checked all of our tenancies and we don't recognise you as a current tenant of ours. Please can you inform us of what property you are talking about? Our main telephone number is 02477 170170 and ask for myself - Matthew.

5/5

Google

The service has been friendly, efficient and professional both in letting and selling a property. Very impressed at how they managed a property sale, ensuring there were no issues throughout the process.

Martin · 18 June 2020

Agent replied · 17 June 2024

Hi Martin, sorry for the late reply we have only just seen this revoiew. Thank you for the taking the time to leave us this review we really appreciate your feedback! 😃 …

5/5

Google

Excellent service really helpful and instrumental in the sale of our property recommend

Zahid · 12 January 2025

5/5

Google

I have used Abode for over 2 years. The members of staff have always been very helpful & courteous. They look to resolve any issues as quick & efficiently as possible. I could not reccomend them enough.

GURPREET · 20 June 2014

Agent replied · 17 June 2024

Thanks for the recommendation Gurpreet.

5/5

Google

Very good service, they are flexible to a landlords needs and helped me find tenants very quickly. They are always on hand for questions and provide a good service to tenants. Overall a very good company.

R · 19 June 2016

Agent replied · 17 June 2024

Thank you for the review Ranj.

5/5

Google

I have bought and rented a house through Mathew James. Great service and always available to help when needed.PositiveResponsiveness, Quality, Professionalism, Value

Adam · 13 January 2022

Agent replied · 12 January 2025

Thank you Adam, your review means a lot to us and I will ensure that the whole team are made aware of your comments! Matthew.

5/5

Google

Matthew James provided me with assistance and knowledge on how to let my Dad’s property. I got sound advice from the start and always quick to answer any queries. I would recommend their service.

Gary · 19 June 2017

Agent replied · 17 June 2024

Hi Gary, thanks for the recommendation.

5/5

Google

I received excellent service when applying for my rental property. The team were always helpful, efficient and friendly which reassured me when dealing with them. I would recommend their services to anyone. Many Thanks

Sarah · 19 June 2017

Agent replied · 17 June 2024

Thank you for the review Sarah.

5/5

Google

Great service. Nothing was too much trouble. My calls and messages were always dealt with without delay.

Joanne · 12 October 2024

1/5

Google

Train your agents well!

Fayis · 21 September 2023

Agent replied · 17 June 2024

Hi Fayis, I am not sure what you mean by this comment - could you call my personal mobile so we can discuss this negative review and see if we / I can help you further? My number is 07725 811224. Thank you, Matthew

5/5

Google

They have managed our property for a number of years now. We have always had an exceptional service from them and we would not hesitate to recommend them.

Leon · 18 June 2020

Agent replied · 17 June 2024

Thank you for your kind words and review!

5/5

Google

I have bought and rented a house through Mathew James. Great service and always available to help when needed.PositiveResponsiveness, Quality, Professionalism, Value

Adam · 25 October 2021

Agent replied · 17 June 2024

Thank you Adam, your review means a lot to us and I will ensure that the whole team are made aware of your comments! Matthew.

5/5

Google

It was a pleasure to work with Matthew James agency. Good luck in the future 😊 …

Ciulin · 18 June 2022

Agent replied · 17 June 2024

Thank you so much for your kind words and 5 star review, it has been our absolute pleasure to work with you! We are always here if you need help with anything in the future!

5/5

Google

What a Gem of a company. Nice friendly staff. Found me tenants within a week. Fast service compared to others. Will definitely use again. Steve responded quickly to my emails and phones.

Bill · 19 June 2017

Agent replied · 17 June 2024

Thank you for your kind words Bill.

5/5

Google

Matthew James (at the time, Abode) were recommended to me when I was looking to let my property and I have found their service clear, efficient and professional in all of our dealings.

Kevinlatham77 · 20 June 2015

Agent replied · 17 June 2024

Thank you for the review Kevin.

5/5

Google

Have been using Matthew James for many years as a landlord. Excellent service and would recommend.

Tracy · 18 June 2022

Agent replied · 17 June 2024

Hi Tracy thank you! I’ll be sure to pass your kind words along. We really appreciate you taking the time to leave us a review, thanks again!

5/5

Facebook

I’ve used Matthew James on numerous occasions, I have brought and sold houses with them in Coventry and also had them manage a property for me. It has always been a hassle free process and Matt can never do to much for hands down the best estate agents in Coventry

Ryan · 17 February 2022

5/5

Google

I have been a customer since 2014 and will continue to use Matthew James letting services. The customer service is excellent and they get fast results! I strongly recommend them.

Steph · 19 June 2018

Agent replied · 17 June 2024

Hi Steph thank you for your kind words and 5 star review!

5/5

Google

Strongly recommend this estate agency. For sure it is the best in Coventry! Helpful and friendly staff are sorting any problems, reapirs during one day, which is incerdible. Proffesional customer services!

Denis · 19 June 2017

Agent replied · 17 June 2024

Hi Denis, thank you for your five star review. We always try our best to action repairs as soon as they are reported to us.

5/5

Google

Been with them for over 3 years and they always consistently have provided a great service with very quick response times to resolve any matters

Manni · 18 June 2020

Agent replied · 17 June 2024

Thank you for your kind words and great review!

4/5

Google

Very satisfied. I found an accomodation very quickly. I've been welcomed well. One little organisation flaw, but fixed quickly. I WOULD recommand Matthew James Property Services on Coventry for sure.

Clément · 19 June 2017

Agent replied · 17 June 2024

Thanks Clement. I'm glad the issue was resolved.

5/5

Google

Matthew James Property Services sold my house stress free excellent service Emma Sheridan so Professional and Matt you guys are excellent.Charges are very good would recommend.

Mo · 19 June 2019

Agent replied · 17 June 2024

Hi Mo, Thank you very much for your 5 star review for Matthew James Property Services. Thank you very much for the business and please feel free to recommend to all your friends and family! Matt

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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