Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFrom start to finish very helpful…
From start to finish very helpful friendly efficient and polite big recommendation sara chole and team thank you all
Warren · 1 November 2022
Agent replied · 11 June 2024
So pleased that we were able to get you a great result, it was our pleasure.
★★★★★ 5/5
TrustpilotGreat service
Great service! Needed a place to rent, staff sent me all available. Move in was quick with all the certificates and things. All electronic too!
Jenny · 4 February 2022
Agent replied · 11 June 2024
Thank you for your kind words!
★★★★★ 5/5
TrustpilotMy House purchasing experience with Loveitts Coventry
Always felt reassured that prompt, professional service was at hand.Particularly from Chelsey Finlayson & Michelle Barnett.
David · 15 February 2023
Agent replied · 11 June 2024
The sale of a house can be a stressful experience so any re-assurance that we can provide we understand is very important
★★★★★ 1/5
GoogleVery unprofessional people that I have ever seen in my life. Avoid it simply staff are thief
Warehouse · 30 December 2022
Agent replied · 29 December 2024
Hello Oscar, please could you contact the office so that we can discuss your concerns, we are sorry that you feel you have had a bad experience with us, but we are unclear at this stage about the points that you have raised.
★★★★★ 5/5
TrustpilotSale of Commercial Property
Loveitts have held an excellent reputation for 150 yrs this is no accident !Proper professionals
Peter · 20 February 2023
Agent replied · 11 June 2024
Thank you Peter, appreciated … obviously this turned out to be a challenging disposal but we were absolutely delighted to get the sale across the line in the end.
★★★★★ 5/5
TrustpilotGreat service
Sold two properties. Great communication throughout. Easy process and a great team to deal with. Very professional.
Activities · 6 December 2022
Agent replied · 11 June 2024
Thank you for the 5 star review!
★★★★★ 1/5
TrustpilotLoveitts Commercial Nuneaton - waste of time
Loveitts Commercial Nuneaton - Awful.
Lee · 15 November 2023
Agent replied · 11 June 2024
We are sorry to read this and we are still working with you to find a suitable time for both parties to conduct our appointments with you...If you would like to discuss your matter with us please let our commercial team know and we can assist further.
★★★★★ 1/5
TrustpilotAwful experience I arranged a viewing…
Awful experience I arranged a viewing for John grace street to purchase the property. I went there and no one showed up and I didn’t receive an email or call for them to cancel viewing. I have been calling their office and no one answered. Wasted journey I travelled all the way from London to Coventry and I was keen on this viewing. ABSOLUTELY GUTTED
Leke · 4 November 2019
★★★★★ 5/5
TrustpilotGreat service and communication…
Great service and communication throughout whole process.
Marcus · 18 September 2023
Agent replied · 11 June 2024
Many thanks for the five star review
★★★★★ 5/5
TrustpilotExcellent Service and steered us…
Excellent Service and steered us through a difficult transaction very professionally to a succesful completionMANY THANKS
Lynn · 22 December 2022
Agent replied · 11 June 2024
Thank you Lynn, appreciated and this was a challenging one but delighted we got there in the end … and just in time for us to all enjoy Christmas too!!!
★★★★★ 5/5
GoogleI couldn't recommend Loveitts enough. Dealt with Sally & Kendall for sale & auction. Fantastic service & support.
Thank you :)
Viv · 13 June 2016
★★★★★ 5/5
TrustpilotHighly recommended.
Fantastic experience from valuation to completion with Charis, Vince, Jamie, Chelsey and Michelle at the Coventry branch.
S · 28 October 2022
Agent replied · 11 June 2024
An excellent review makes us very happy - thank you and enjoy your new home!
★★★★★ 1/5
GoogleHow this estate agent is still in business is beyond me. Truly awful 'customer service'. Extremely rude and so very bad that we took our rental business elsewhere. I would never ever darken these doors again !
Mark · 14 June 2014
Agent replied · 11 June 2024
Mark,
I am disappointed to hear that you found our service poor. We at Loveitts always strive to provide a professional service whereby landlords or tenants feel that their property is managed carefully. I note that we have not dealt with you since the end of our agreement in 2011 but before and since this date a number of procedures have been implemented and put in place to enhance the service our clients receive. If you would like to discuss this matter further with me I am always happy to address any concerns a landlord or tenant may have.
Loveitts
★★★★★ 5/5
GoogleJade and Nicola have been excellent. My viewings, interactions and formalities have all be dealt with extremely professionally and efficiently.
I can't wait to move into my new home now.
Annabel · 12 June 2020
Agent replied · 11 June 2024
thank you for your positive review!
★★★★★ 1/5
TrustpilotWorst experience ever
Extremely dissatisfied by the service- don’t speak with customers properly and lack basic customer service skills
Ms · 18 October 2022
Agent replied · 11 June 2024
We are disappointed to be in receipt of these comments above and invite you to speak with us to understand your reasons for this review. We believe we have exceeded our remit as selling agents in trying to facilitate meetings arranged by other practitioners after the sale completed. We are sorry to receive this review.
★★★★★ 5/5
Trustpilotseamless
No issues. Communicative with updates.
Chris · 21 September 2023
Agent replied · 11 June 2024
A five star review is very much appreciated!
★★★★★ 5/5
TrustpilotAvailable to discuss concerns and…
Available to discuss concerns and extremely patient in the early days of the engagement
Carl · 15 December 2022
Agent replied · 11 June 2024
Great to hear!
★★★★★ 4/5
TrustpilotVery friendly people who always tried…
Very friendly people who always tried their best.
Dennis.mitchellhotmail.co.uk · 19 June 2023
Agent replied · 11 June 2024
Communication is key so feedback such as this is great to have.
★★★★★ 5/5
TrustpilotBig thanks to the loveitts team
Big thanks to the loveitts team. Great communication from Charis & Michelle throughout. Very professional service. Keep up the good work.
Rob · 1 February 2022
Agent replied · 11 June 2024
Really appreciate your review, thank you.
★★★★★ 1/5
TrustpilotLoveitts are extremely greedy
Loveitts are extremely greedy! Watch your money when you deal with them they will try snatching it away from you at every opportunity!I bought from them at auction I then used their letting service and sold through them. The common thread was greed and deception every step of the way! Keep away from them!
B · 6 December 2021
★★★★★ 5/5
TrustpilotThe best real estate company I have…
The best real estate company I have ever dealt with. Very professional, experienced and helpful agents. Highly recommend
Jagdeep · 18 May 2022
Agent replied · 11 June 2024
These type of reviews makes us very proud! Thank You!
★★★★★ 5/5
TrustpilotVery professional team.
Very professional team who are polite and knowledgeable in whatever they undertake. Informative and a pleasure to work with.
Val · 11 March 2022
Agent replied · 11 June 2024
Thank you for the review - its great to get such great feedback
★★★★★ 5/5
TrustpilotSuperb service from start to finish
Superb service from start to finish. Team work is 5* Jason Peters, Steve James, Michelle Barnett.
Martyn · 23 July 2022
Agent replied · 11 June 2024
Really pleased that we gave you the service we strive to acheive.
★★★★★ 1/5
GoogleSold a house with loveitts and it was a dreadful experience. Then, when trying to complain to directors I was repeatedly ignored. I've had one letter answered but my final two letters have not been answered at all.
Overall very poor service and dismissive, arrogant and rude if challenged over service (or lack of it)
I would recommend avoiding using Loveitts at all cost.
Sarah · 13 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.