5/5
GoogleVery nice nice service, staff is very cooperative and helpful. Harpreet riar
Agent replied · 30 September 2026
Thank you for leaving this review. Always positive to receive great feedback.
Trusted Agent profile
Verified
John Payne Estate Agents Lettings & Property Management reviews
★★★★★
528 reviews across 3 platforms
23 Warwick Row, Coventry CV1 1EY
John Payne Estate Agents's Coventry office at 23 Warwick Row is rated 4.7 out of 5 across 528 reviews on three platforms, including 506 Google reviews rated 4.7. The 2 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent advice about letting. Good communications.
Agent replied · 30 September 2026
Thank you for your review and comments.
5/5
GoogleExcellent service, report received in same day
Agent replied · 5 July 2026
We are delighted you were happy with our service. We hope to be able to assist you again in the future.
5/5
GoogleExcellent efficient service - highly recommended.
Agent replied · 5 July 2026
Thank you so much for the 5 star review,
5/5
GoogleExcellent work done by the team.. Keep it up..
Agent replied · 30 September 2026
Thank you for letting know the team done an excellent job.
5/5
GoogleExcellent efficient service. I required a valuation survey, the survey was completed within a few days of my request and the completed Survey emailed to me a couple of days later.
5/5
FacebookAmazing people very helpful and yes I would use them again
Agent replied · 26 November 2025
Thank you so much!
5/5
GoogleRating only, no written review.
5/5
FacebookVery efficient service. Great communication. Generated lots of viewings and several offers.
Agent replied · 10 May 2026
Thank you Emma for your review. We were really pleased you chose to sell with us and are so glad our services met your (and our) expectations. :)
5/5
GoogleExpedient and professional given the current environment.
Agent replied · 30 September 2026
Thank you for the five star review. It’s always great to hear that we have provided a professional service as this is what we aim to do all the time.
5/5
GoogleVery happy with our experience so far.
Agent replied · 30 September 2026
Thank you for your positive feedback. It is always great to hear.
5/5
GoogleAn excellent service, very professional. I was kept informed at all stages of the process. The staff were helpful and friendly and the survey was carried out very quickly.
5/5
GooglePayne's have been extremely helpful throughout the sale, would strongly recommend
Agent replied · 30 September 2026
Hi Chris, thank you for your positive comments regarding the service you have received.
5/5
GoogleGreat team, service and communication. A*+
Agent replied · 30 September 2026
Thanks for leaving a 5 star review. Great to hear that we have provided such good service.
5/5
GoogleExcellent service by this company. Do not have second thoughts about using them. Thorough and reasonably priced.
4/5
GoogleProfessional company, generally respond quickly to queries
Agent replied · 30 September 2026
Thank you for the review Kirstie, it's always great to get positive feedback from our landlords
4/5
GoogleRating only, no written review.
Agent replied · 12 August 2026
Many thanks Carlis for your 5* review - I hope you are settling well into your new home? John Buckby Lettings Manager
5/5
GoogleEfficient, courteous and very easy to deal with. I would highly recommend.
5/5
GoogleRating only, no written review.
Agent replied · 12 August 2026
Many thanks for your 5* review Stefan we thrive to offer exceptional service standards to all our clients. John Buckby Lettings Manager
1/5
Googlenot recommended
Agent replied · 16 June 2026
Thank you for taking the time to leave a review. Unfortunately, we are unable to identify who you are from the information provided, and we have no record of the issues raised. We take all feedback seriously and are committed to providing excellent customer service, as reflected in our many 5-star reviews from satisfied clients. We would welcome the opportunity to discuss your experience and resolve any concerns. Please feel free to contact me directly at d.little@payne-cov.com so we can investigate this further and work towards a resolution.
5/5
GoogleSurvey carried out on time Results received exceptionally quickly. We would recommend JW Wood for a prompt professional service.
3/5
GoogleRating only, no written review.
Agent replied · 16 June 2026
Thank you for taking the time to leave a review. We appreciate your rating and are pleased you chose John Payne Estate Agents. We remain committed to providing the highest level of service and hope that next time we provide a five star service.
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2026
Thank you for your five star google review.
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2026
Thank you for leaving us a five star rating on Google.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John Payne Estate Agents Lettings & Property Management
How many reviews does John Payne Estate Agents Lettings & Property Management have?
John Payne Estate Agents's Coventry office has 528 reviews across three platforms: 506 on Google, 20 on Facebook, 2 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is John Payne Estate Agents Lettings & Property Management's rating?
John Payne Estate Agents Lettings & Property Management is rated 4.7 out of 5 across all 528 reviews, and 4.7 out of 5 on Google from 506 reviews, checked 9 October 2026.
Where is John Payne Estate Agents's Coventry office?
John Payne Estate Agents Lettings & Property Management, 23 Warwick Row, Coventry CV1 1EY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.