4/5
Right the beginning of renting a property they manage, Homemakers have been super friendly and helpful. Lots of great staff ready to help.
Agent replied · 19 May 2025
Thank you for your kind feedback Timothy.
Trusted Agent profile · Coventry
★★★★★
97 reviews across 3 platforms
50-52 Albany Road, Earlsdon, Coventry, CV5 6JU
Homemaker Properties's office in Coventry, at 50-52 Albany Road, is rated 4.1 out of 5 across 97 reviews on three platforms, including 93 Google reviews rated 4.1.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
4/5
Right the beginning of renting a property they manage, Homemakers have been super friendly and helpful. Lots of great staff ready to help.
Thank you for your kind feedback Timothy.
5/5
I used Homemaker Properties once and then decided to use them again because they are so professional, I felt I could easily trust them with payments and securing deposits etc. Their website and administration is all straight forward and user-friendly. The staff are always at hand to help and maintenance issues were resolved relatively quickly. I definitely recommend.
Thank you for your kind words Ian.
4/5
The agency's staffs whom I maintained contacts with, Sian and Sophie (or Jolene), I believe, are very supportive and helpful. The tenant's documents and deposits are processed and managed quite upright. Although, sometimes they could be unresponsive and require chasing. Communications such as the requirements from the tenants are sometimes not emphasised or delivered clearly enough and could result in the tenants being charged or facing difficulties. And as Alma reviewed, faults in the buildings such as boiler and heater not working are not fixed quickly. Fortunately, some tenants had technical abilities. Overall, supportive but sometimes unresponsive. If you are independent then it is fine.
Thanks for your comments. We take all feedback very seriously and will endeavour to improve on the points you raise.
4/5
Easy communication. Friendly and helpful staff. When enquiring about viewings, received a telephone call and consulted on my …
Thank you for your kind review of your experience with us so far. We will ensure that your comments are passed on to Karolina.
5/5
I recently arranged a viewing with Homemaker Properties, on the phone they were helpful & informative. They provided me with all the details I needed to provide as I am self-employed. I received email confirmation the same day & a text & call on the day of viewing to confirm that I would still be attending. On the viewing I was informed that they had taken on 3 other new properties matching my requirements & brought keys with them to show me the alternatives. I was provided with an application form which again was detailed with required documents. I have taken one of the 4 properties, I was able to move in by the end of the week & thoughout the process I was updated by the staff & the automated system they use. I have found the whole process with the Homemaker Property team 1000% stress free & the team are dedicated to helping their clients.
Thank you Mary, it was lovely to have an applicant that was so organised with their application and paperwork! We hope you have settled into your home and are enjoying your stay.
5/5
In have been renting a shared property managed by Homemaker Properties for a little more than a month now. Everything from arranging a viewing of the properties available to going through all the required process for renting has been quick and professional. They also respond reasonably quickly when messaged about any problems/enquiries etc. I am very happy with my experience so far.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your positive comments. All the best.
5/5
Just moved into the property --- the process was very streamline, we had no issues, and I was provided with all the documents I needed to ensure that the property was in the right state before I moved in. Ann was especially helpful in providing the contract details for each team member that would deal with any future problems I may have.
5/5
I can't speak highly enough of Homemaker Properties. Professional, efficient and friendly. I sleep well at night knowing my Portfolio is in safe hands.Highly recommended
Thank you for your kind words Steve. It is a pleasure working with you and having good quality properties to let.
5/5
I have found Homemaker Properties to be a very professional company with very helpful staff. I highly recommend them.
Thank you for your review.
3/5
In spite of their quick and prompt response to complaints and inquiries , it generally takes them a long time to address the house repair issues properly. However, I would especially like to mention a very kind assistant lettings manager Roxana Ortega, who not only takes time to carefully go through the reported property problems, but also makes an effort to find and engage the right people to tackle them as quickly as possible.
Thank you Alma. Your kind words have been passed onto Roxana. Regarding repairs, your feedback has been noted and we will endeavour to improve response times.
5/5
Wonderful agency: quick to email response. Take initiatives.
5/5
Abi was honestly a saving grace in helping me secure a place for next year! Super friendly, super helpful and VERY responsive to emails and calls. 10/10 experience with no bumps or issues and I would definitely recommend Homemaker Properties. Thanks again Abi!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Rented from Homemaker for 10 months Nice room and if there was a problem even if it took a while it was always sorted out
Thank you for your feedback Matthew. We wish you all the best for the future.
5/5
It's the best agency I have ever seen!! I am very happy with the house that I live.The renting process was so simple and quick. Any problem that I face has been sorted promptly. The team is very professional, helpful and reliable. I would highly recommend this company. They helped me a lot. Thank you so much!
Lovely words Cansu. We are glad you have settled in to the house and are happy there!
5/5
The team is extremely efficient. I called for a viewing, got an appointment 1 hour after that. I like it so went on to submit the application. All the paperwork was done in the evening. And I moved in next morning. Everything, from the initial call to the time I have the key, lasted less than 24 hours. It was incredible.
Thank you for your kind words! We are pleased to welcome you as a tenant and wish you all the best with settling into your new home.
5/5
Quick and easy move. Helped me find a place closer to work.
Thank you for your review!
5/5
The best of the best 🥰Homemaker Properties ❤️ …
Thank you for your very kind works Marta 😊 …
5/5
Abi was amazing! She was efficient, very helpfull and always nice! If I had to look for another property to rent in Coventry I would 100% come back to Homemaker Properties! Thank you
5/5
Homemaker Properties is absolutely amazing extremely helpful I am so happy to finally have my own home I cannot thank Joanne enough for all her wonderful help and hard work thank you
5/5
Their properties are in great condition , very affordable and the staff are great.
Thank you for your feedback Dan.
5/5
Very professional. I’ve rented properties with Homemaker Properties for over 2 years. They’ve got lovely properties in Coventry (more in Earlsdon).
Thank you for your review and feedback Rishikesh. It has been a pleasure having you as a tenant and we wish you all the best for the future.
5/5
Would highly recommend! The property was well maintained for students and professionals! The service provided by homemaker property and the landlord of the property was timely. As a tenant I was always informed of any information regarding the property or services. Any concerns I had were considered and put into action.
Thank you for your kind words Pam. We are pleased to have you as a tenant in one of our managed properties.
5/5
I had a good experience and the services provided were upto standard and exceptional
Thank you for your feedback Marvin. All the best for the future.
1/5
Dishonest and rude
I don’t really write reviews, but i feel it my moral obligation to write this and warn others. Absolutely shocking service, would not recommend at all, dishonest and take advantage of students and the financially vulnerable. To give you an idea, they charged £200+ VAT (which is bizarre because the prices of goods and services are to include VAT) to clean a cooker and a microwave and that was quote: “more than reasonable.” So £240 total charged to clean the aforementioned appliances. When challenged and asked for the invoice from the cleaners, Anthony McMullan (commercial partner) made his own invoice from Homemaker as opposed to the actual invoice from the cleaners. Our deposits were not protected and he deducted an obscene amount of money without any justification, just hoping we wouldn’t query the deductions because we are students. Terrible and dishonest.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Homemaker Properties's Coventry office has 97 reviews across three platforms: 93 on Google, 2 on Yell, 2 on Trustpilot.
Homemaker Properties Coventry is rated 4.1 out of 5 across all 97 reviews, and 4.1 out of 5 on Google from 93 reviews.
Homemaker Properties Coventry, 50-52 Albany Road, Earlsdon, Coventry, CV5 6JU.