Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an excellent experience with Homemakers, first when I rented a house through them, and later when I decided to purchase the same property with their help. From start to finish, the team was professional, transparent, and incredibly supportive.
They made the entire process smooth and stress-free, keeping me well-informed at every step. Their communication was always prompt, and they genuinely cared about making sure everything went right.
I would highly recommend Homemakers to anyone looking to rent or buy a home.
Anower · 16 October 2025
Agent replied · 16 April 2026
Thank you for your review Anower. It has been a pleasure having you as a tenant and we are pleased that we have been able to support you in purchasing the property. All the best for the future.
★★★★★ 5/5
GoogleJune 2024
I am writing this review in the capacity of a time-poor property investor.
I approached Anthony and the nice people at Homemaker Properties in Dec 2023. We had a free consultation to review my current portfolio and critically appraise on how I could expand, with realistic goals in mind. Six months on, I am on the verge to complete with two great properties in high demand areas. I am excited to begin the search for a third property.
For someone like myself, who has little knowledge on properties, Anthony is highly experienced, knowledgeable and thorough. He has supported me every step of the way, being patient in dealing with a novice like myself. He has established, trusted contacts who can make this process stress free and efficient, ensuring you are not buying a lemon or neglecting the fine particulars. I am very grateful to the team for their honesty and professionalism. I hope to continue expanding my portfolio with their trust and support.
Thank you.
S · 13 June 2024
Agent replied · 24 August 2024
Thank you for your comprehensive review and feedback.
★★★★★ 5/5
GoogleNatasha and the team were fantastic. They were always ready to help, communication was consistent and they were a pleasure to work with.
Tony · 16 July 2025
Agent replied · 16 April 2026
Thank you for your kind review and feedback. We have passed your comments on to Natasha. We wish you all the best with your new property.
★★★★★ 5/5
GoogleProperty is very clean and tidy.
Abgail · 16 November 2025
Agent replied · 16 April 2026
Thank you for your review Abgail. We are pleased you are happy with the property. All the best for your tenancy with us. 😊 …
★★★★★ 5/5
GoogleThese guys are real sound to work with. Very professional and discreet. Always ready and willing to help. Any issues(if any) are sorted out promptly regardless of the magnitude. Quality and reassuring service delivery that gives you a great peace of mind. Karolina and the team make all that happen with a follow up to top it up.
Very good.
Mr · 12 June 2023
Agent replied · 11 June 2024
Thank you for your lovely feedback.
★★★★★ 1/5
GoogleI’ve had nothing but problems with this agency for months. First, my washing machine has been broken for TWO weeks, and despite a technician visit, it’s still not working. When I called to follow up, the lady on the phone actually laughed and told me she was on holiday for two weeks, leaving me without any clear idea of when this issue would be fixed. Who’s going to pay for my laundry during this time?
To make things worse, this isn’t the first time. I’ve had slow internet for months now, and despite repeatedly asking for help, nothing has been done. It seems like there’s no urgency in resolving problems, and the lack of professionalism is shocking. I would not recommend this agency to anyone. Absolutely unacceptable service!
John · 30 October 2024
Agent replied · 23 October 2024
I note that this review has been left under a fake name. However as we have received an e-mail complaint at the same time we will read between the lines as to who this has been left by.
I will go through each of your points individually as I believe there are some inaccuracies in your comment.
The washing machine was first reported to us on Friday 27th September at the end of the day. This was 11 days ago (7 full working days) and not two weeks as you suggest.
Since the report was received, a technician has visited the property and has informed us that the pump was blocked, this has been cleared, tested and we were informed that the washing machines was left working and invoiced accordingly.
As our calls are recorded, I have listened to your call this morning. Karolina, who is our Maintenance Co-Ordinator, took your call and I can confirm that she did not laugh at you and spoke to you professionally. She has been away for two-weeks and was simply explaining to you that she hadn’t the person dealing with this matter as she had been on annual leave so would need to get an update.
Any compensation towards laundry expenses will be at the discretion of the Landlord and any claim should be e-mailed to us along with receipts to pass to your Landlord for consideration.
Regarding the Internet, I know there was an initial delay in getting this resolved. The property has changed ownership in the period since you have reported this. Since your current Landlord has taken ownership he has had Virgin Media visit the property and has upgraded the package. I believe that the router has also been move to try and improve things. I will ask the Landlord to visit this with the Internet Provider.
★★★★★ 5/5
GoogleI sadly have to move out a property outside of Home maker properties due to reasons that are out out everyone’s control.
I must admit I am always adamant when it comes to deal with state agents/landlords however the service they provide it’s outstanding. They actually bother and care in keeping their tenants satisfied and happy (which is very hard to find nowadays)
Credit where credit is due; I have to admit that workers Liam, Lauren, Karolina and big boss Anthony have been very helpful during my stay in one of their properties. They are all very competent people and it’s sad to say bye. Definitely would recommend 😄
Clara · 8 June 2024
Agent replied · 11 June 2024
Thank you for your kind comments Clara, we have passed these on to the individual team members you have mentioned.
We wish you all the best for the future.
★★★★★ 5/5
GoogleThanks Carolina Hejka Smolak , great service
Jihane · 16 April 2025
Agent replied · 23 October 2024
Thank you Jihane. We will pass on your thanks to Karolina.
★★★★★ 5/5
GoogleWe rented with Homemakers for a few years. Throughout we had great communication and they offered support anytime needed. Important changes were clearly stated and with notice.
It was important to know you can rely on expert advise when needed.
It made it easyer to feel like home.
Thnak you.
TC · 29 April 2025
Agent replied · 19 May 2025
Thank you for your kind feedback. You have been a great tenant and have left the property immaculately. We wish you all the best for the future.
★★★★★ 5/5
GoogleLauren is a very nice guide and thinks about the tenants a lot and the properties are also very nice.
Upanita · 25 July 2024
Agent replied · 23 October 2024
Thank you for your lovely feedback Upanita. We will pass on your kind words to Lauren.
★★★★★ 5/5
GoogleHomemaker properties have been absolutely amazing in quickly processing moving in, helping with queries that we had. I spoke to Karolina the most and she was super friendly and extremely helpful! Absolutely recommend using them as your agents.
Dakshana · 12 June 2023
Agent replied · 11 June 2024
Thank you for your positive feedback. Your comments have been passed to Karolina.
★★★★★ 5/5
GoogleI have never made a report which has taken us more than a day always on point we are happy to have them
Doe · 16 November 2025
Agent replied · 16 April 2026
Thanks for your kind review. Full credit to our Maintenance Co-Ordinator, Karolina for resolving any maintenance reports swiftly. 😊 …
★★★★★ 1/5
GoogleI’ve had nothing but problems with this agency for months. First, my washing machine has been broken for TWO weeks, and despite a technician visit, it’s still not working. When I called to follow up, the lady on the phone actually laughed …
Adrian · 16 April 2025
Agent replied · 16 April 2026
I note that this review has been left under a fake name. However as we have received an e-mail complaint at the same time we will read between the lines as to who this has been left by. … More
★★★★★ 5/5
GoogleAt the beginning I had 0 expectations, only because in the past I had very bad experiences with different agencies that did not take care of the tenants' needs. I can only say that this agency shows professionalism, always listening to people's needs and everything that bothers them. In a few weeks, they managed to fix everything that was needed, compared to the other agencies, which after a few years left behind only problems. I recommend it to everyone.❤️
Lorena · 12 June 2023
Agent replied · 11 June 2024
Thank you for your positive feedback Lorena.
★★★★★ 1/5
GoogleI've changed 15 flats in my life, but this one on Holyhead is still top 1 in my worst places I lived even that it was 3 years ago and the worst agency and the landlord I had to deal with. One star is way too much for them
Catherine · 12 June 2020
Agent replied · 11 June 2024
It is disappointing that you have left this review considering you vacated the property over three years ago. If my memory serves me correctly we actually negotiated the release from your contract with the Holyhead Road Landlord and moved you to alternative accommodation.
I acknowledge that there were issues with the property and I can confirm that this is not a property that we manage or a Landlord that we work with any longer.
Whilst we were aware of the dissatisfaction with your Landlord, at the time you never raised a complaint regarding the way that our Agency dealt with your issues. It is a shame as we would have liked to have been given the opportunity to discuss and rectify your concerns.
Nevertheless, you are entitled to your opinion and I hope that you are happy with where you are living now.
★★★★★ 5/5
GoogleArranged an appointment with Anthony last week... It was absolutely worth it's weight in Gold! Thank you so much for sharing your knowledge with enthusiasm! 😊 I got the feeling that your mission is to genuinely support us on our property journey, for us, for our family. We look forward to working with you both ☺️ …
Michelle · 25 July 2024
Agent replied · 23 October 2024
Thank you for this lovely feedback Michelle. We look forward to working with you in the future.
★★★★★ 5/5
GoogleI have used Homemaker as my letting agent for a multiple occupation property. I used them because they are very knowledgeable in this type of property. I have found them to be an excellent partner, their staff are fair and efficient and they are very effective in marketing and letting my property as well as making sure all of our tenants needs are met. Good job 👍
Tommy · 11 January 2024
Agent replied · 9 June 2024
Thank you for your feedback on the service you have received.
★★★★★ 4/5
GoogleEstate Agents of my previous property. Rented accommodation, they were very lovely staff and all were welcoming and provided information on request. Always would answer questions I had. Quick and reliable. Didn't have to contact them for …
Cameron · 16 April 2025
Agent replied · 28 May 2025
Thank you for your review and kind words about the team.
★★★★★ 5/5
GoogleHonestly the best agents I have ever come across whilst renting in the UK. They’re helpful even with small matters and very prompt with their responses. There wasn’t a single issue that they haven’t solved quickly.
Jazmin · 16 April 2025
Agent replied · 23 October 2024
Thank you for your kind review Jazmin. It has been a pleasure having you as one of our tenants and we wish you all the best for the future.
★★★★★ 1/5
GoogleDon’t let the good reviews fool you, they are mainly from people who just moved in and getting you to sign is where Homemakers is good and friendly.
Once you are in don’t expect anything if you have issues, poor customer service and because not dealing with your issues in a reasonable manner is not enough don’t expect any form of understanding, compassion or humanity from them, they are just vampires here to suck your blood to the last drop. They deserve less than 1 star and I hope for the poor guys who just moved in and are happy to have a place to live that they won’t have any issue in their house or that they can change their revue after spending the winter without a functioning boiler and Homemakers coming with excuses as to why they didn’t fix it.
Pierre · 13 June 2019
★★★★★ 5/5
GoogleI'm a contractor for homemakers and can say the are a brillant company to do work for. They give me a detailed list of things rhat need doing and are very quick to sort things that have cropped up during my time at a property
Nikita · 30 October 2024
Agent replied · 23 October 2024
Thanks Nikita. It is great working with you!
★★★★★ 5/5
GoogleAbsolutely pleased with prompt response and action to solve my issue
Neha · 16 November 2025
Agent replied · 16 April 2026
Thank you for your kind review and we're pleased we were able to act swiftly to resolve your issue.
★★★★★ 5/5
GoogleWe looked around to find a trustworthy and reliable letting Agency for my son. We came across homemaker properties and they was amazing with him helped him every step of the way always available when needed. Would highly recommended them
Lyndsey · 30 October 2024
Agent replied · 23 October 2024
Thank you for your kind words and feedback Lyndsey. Much appreciated. I am glad your son has now settled into one of our properties.
★★★★★ 5/5
GoogleUsed these guys to sell our portfolio of properties. Fantastic from start to finish.
Dean · 16 August 2025
Agent replied · 16 April 2026
Thank you for the 5 star review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
