5/5
Excellent customer support from Marley. Supper happy with her level of support and customer focus.
Trusted Agent profile · Coventry
★★★★★
352 reviews across 1 platform
89c Far Gosford Street, Coventry, CV1 5EA
Envisage Sales & Lettings's office in Coventry, at 89c Far Gosford Street, is rated 3.5 out of 5 across 352 reviews on 1 platform, including 352 Google reviews rated 3.5.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
Excellent customer support from Marley. Supper happy with her level of support and customer focus.
1/5
They scammed me and my friend for £300 each back in 2017. Avoid them
5/5
So far the property I had rented has been excellent. Quick signing of all documents and move in was arranged really fast. Agents are responsive to my questions. So far so good.
1/5
We quickly lost faith in Envisage when the viewings dried up extremely quickly while other houses on our estate were being snapped up as soon as they went on the market. One time a viewing turned up without prior warning. Our house under Envisage went unsold and were a waste of time.
5/5
Went to Envisage for my work experience and the staff were fantastic and helpful in my training!!!!
5/5
I received a perfect service from the whole team and they were very helpful throughout the process.
4/5
Moving in with a friend who has been renting with Envisage for the last year. Louise, who has been our main point of contact with the company, has been really friendly and helpful in getting stuff sorted out for us and keeping us up to date with stuff. Overall I would recommend the company to students looking for accommodation in Cov.
5/5
Good customer service and friendly staff. Louise was very helpful
5/5
Great service. Kacey is very helpful throughout my application process.
4/5
The application and viewing process for me so far has been very quick and efficient. I like the fact we can send our forms electronically which makes things more convenient. We have been given all the information we need, particularly with Louise who has been very helpful to us during the process and has given us quick responses.
4/5
Highly professional, warm and friendly staff secured a lovely student let for us and were swift to sort out any problems that occurred. Satisfying to know that they are just at the end of a phone call. We highly recommend them to anyone looking for a reliable sales and letting agent that understands the importance of customer satisfaction.
3/5
Envisage never gave us any issues while we lived there. All issues (plumbing, blocked drain, a rat) were sorted out quickly and efficiently. However, when it came to getting our deposit back, it took a full 30 days and we were charged an exorbitant cleaning fee. Application fees and renewal fees were high as well
5/5
Marley and Mya are very helpful and work with high efficiency. Excellent service!
5/5
I have had an excellent experience with Envisage. Whether letting or selling my property I have found them helpful, professional and friendly! My advisor was Pete Huxham - He has kept me up to date regularly, answering any query effectively and solving any issues swiftly! All in all they have great service. 5 stars!!
1/5
Extremely unprofessional behaviour of students signature living agents and owner. Will never recommend this accommodation even to my enmies. Please guys don't waste your money.
5/5
Envisage has done a great job at keeping everyone involved safe during these times. I have had an awesome experience with Alk as he has done everything to help us from the beginning until now. Very satisfied with how everything has been handled thus far.
1/5
Very unpleasant first student housing experience. They're lazy and sort nothing, been waiting 6 weeks to get back door fixed, won't open and is a fire exit. Also lived second mouth of tenancy with no heating in winter, was not reimbursed any money that we paid for this essential even though we didn't have it.
5/5
The team was nice and professional. Excellent rental service!
5/5
Would like to thank the envisage team they have been great with letting my properties for the last 5 years From the front desk to the people upstairs everyone has been so helpful.... If ever there is a problem they are on the phone as soon as possible Thanks all
5/5
A Big thank you to the sales manager Rita Tooks who managed the sale of our house.My husband and i were extremely happy with Rita, Her people skills and communication with us were impeccable. We would recommend anyone selling their property to certainly consider using Rita at envisage estate agents
5/5
Envisage provides high quality service throughout, from viewing property until signing contract. Punctual, professional, understanding, polite staff, going above and beyond to make the process smooth and straightforward. Happy we are with the property and how everything was sorted out. If you want a hassle free renting, go with Envisage!
1/5
Very poor service, 2nd year with this company and every issue i had with the house i had to sort it on my own. Never helped when needed and problems of house took over 3 weeks to be sorted IF they did. Staff being rude and unfriendly.
5/5
Really easy process. Had to find new accommodation very quickly due to an extension to my work contract. Within 24 hours I managed to view the property and the following day sign the contract and pick up the keys. Louise in the coventry branch was very polite, friendly and helpful.
5/5
Can honestly say they work with their clients best interest at heart. They take time to make sure the clients are treated with the most care and respect, they also make sure clients receive accommodations best suited to them. Definitely recommend using them, they get the job done.
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