Trusted Agent profile · Coventry · West Midlands

Cloud9 Estates Coventry reviews

4.6

★★★★★ Excellent

163 reviews across 1 platform

108 Walsgrave Road, Walsgrave, Coventry, West Midlands, CV2 4ED

Cloud9 Estates's office in Coventry, West Midlands, at 108 Walsgrave Road, is rated 4.6 out of 5 across 163 reviews on 1 platform, including 163 Google reviews rated 4.6.

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4.6 / 5

163

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Google

We genuinely couldn't fault the service and customer care we received. We dealt with James M for a house purchase. His approachable attitude, rapid responses and professional manner made the whole process an easy task.

Linda · 22 August 2021

Agent replied · 19 June 2024

Linda Corcoran, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie Estate Agents Gerrards Cross.

5/5

Google

The best! Perfect from start to finish. Highly highly recommend these agents. They went beyond and more. Super efficient. Paperwork hand delivered same day for example. The service and care was impeccable professionally and also personally. Words can't describe the gratify for this estate agents.They have made selling the house after 20 years easy and a pleasure. Thank you thank you thank you Jacob, James, Judith, Maggie and team.

Charlie · 22 August 2020

5/5

Google

James Misseldine was excellent and professional in helping us to purchase our property, would highly recommend James and his colleagues at the Gerrards Cross branch

Pervez · 22 August 2022

Agent replied · 30 July 2023

Hi Pervez, we are very happy to have provided you with such a positive experience. Thank you so much again for your feedback

5/5

Google

I had just moved here from California as a grad student during the height of the lockdown, and needless to say it was all extremely stressful. I had bad luck with trying to find a place that ended up falling through and it all was extremely frustrating until I met Dev. Dev Mann had a property on rightmove come up, I immediately asked for a viewing. He was so communicative with me from the start which I appreciated so much after all the trouble I had gone through with the move and my previous place falling out. He took extra care to call me at the end of each day with an update just to ease my anxiety. He was so proactive and always got in touch with me if I reached out. He listened to me, went above and beyond to get me moved in fast. He really took personal care into setting me up and making sure I was okay, which was really important to me. Checked on me as I settled in to make sure everything was okay. I cannot recommend him or his colleague Shannon Roome enough, their whole comapny really. I have zero complaints and only good things to say. They turned what was a personal nightmare of a situation, into me finding a wonderful home and a wonderful experience of fast, professional and caring service.

Karleigh · 22 August 2021

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

We have been very impressed with the service we received from Gibbs Gillespie's Gerrards Cross branch. Our home was marketed with them on the strength of meetings with Jacob, and we were equally impressed with James and Matt and all the team. We achieved a very fast sale at full asking price, and the Gibbs team were in contact with us throughout the process. We felt that they were actively marketing the property and the quality of viewings was excellent. They remained professional, committed and enthusiastic, and we would highly recommend them.

Julia · 22 August 2021

Agent replied · 19 June 2024

Dear Julia Bowen! Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Gerrards Cross branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Nice people and very helpful. Vicky Lyle was the agent that helped us to find our new home and we are just amazed with her. She understood our needs perfectly and then she found us the perfect home.

Teresa · 29 July 2019

Agent replied

Dear Teresa - Thank you for your review and for choosing Gibbs Gillespie. We are pleased to hear that you were happy with the service you received from Vicky Lyle and appreciate your feedback. Kind regards, Paul Gillespie

5/5

Google

Fiona and her team were incredibley responsive and reactive from the word go - a very personal service. I have just exchanged contracts and am very happy with the service. I would strongly recommend the Gerrards X branch.

Jackie · 29 July 2019

Agent replied

Dear Jackie - Thank you for taking the time to review Gibbs Gillespie Gerrards Cross estate agents. We're pleased to hear that you were happy with our service and appreciate you sharing your feedback. Kind regards, Paul Gillespie

5/5

Google

James was great dealing with our recent house purchase, he took us to view a few different properties and advised of us on the local area in general. When our offer was accepted he was regularly in contact to keep us updated on the progress, also supporting us in purchasing some fixtures and fitting which was a last minute request. Great service and would definitely recommend. Dave

David · 22 August 2020

5/5

Google

Dev is a wonderful person and I could not recommend him enough.

Tamara · 22 August 2023

Agent replied · 30 July 2023

Dear Tamara Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Jacob and James were instructed on the sale of our property and I have been very happy with the service. They have been professional, proactive and easy to work with.

Sharan · 22 August 2021

Agent replied · 19 June 2024

Dear Sharan, Thank you for the great review of our Gibbs Gillespie Estate Agents Gerrards Cross team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

I can highly recommend Dev in the lettings team Gerrards Cross. Dev has let a property of mine for some time now, always recommending him to family and friends who have also all received fantastic service. Dev looks after the tenant too, this is something which is very important to us. A thoughtful forward-thinking individual who is highly experienced and who you can trust.

Emma · 22 August 2020

5/5

Google

Fantastic service from start to finish. Jake showed me around initially and he seemed to care a lot about the sale. Erica and Fiona kept onto it until it went through. Really rate them.

Dee · 29 July 2019

Agent replied

Dear Dee - Thank you for your review and for choosing Gibbs Gillespie Gerrards Cross. We're pleased to hear that you were happy with the service you received and that you felt fully informed throughout the purchase of your home. Kind regards, Paul Gillespie

5/5

Google

I can highly recommend Dev in the lettings team Gerrards Cross. Dev has let a property of mine for some time now, always recommending him to family and friends who have also all received fantastic service. Dev looks after the tenant too, this is something which is very important to us. A thoughtful forward-thinking individual who is highly experienced and who you can trust.

Emma · 24 April 2020

5/5

Google

Stuart and Dev made my move easy and seamless, they were always happy to help whenever we needed it!

Harmeet · 22 August 2022

Agent replied · 30 July 2023

Hi Harmeet, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

4/5

Google

We had a very memorable experience renting the property. Charlotte S. and Daisy P. were helpful throughout the entire process. We received the house keys on time and eagerly look forward to moving into our new home soon.

Divya · 22 August 2024

Agent replied · 19 June 2024

Dear Divya Se, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Excellent service from Dev as our daughter, who is out of the country, sought to rent a property. His communication with us was exemplary, keeping us informed about the progress of our application and when subsequently accepted answering queries and sending us information in a timely manner. We would highly recomend Dev and this firm.

Robert · 22 August 2023

Agent replied · 30 July 2023

Robert thank you for sharing your positive experience. Our team strives to deliver an excellent experience, and are glad you found this to be the case.

5/5

Google

Great experience from first phone call. Nothing was too much for this team and they made me feel very welcome. Erica & Fiona were the ladies I dealt with and both were fantastic. Highly recommended!

Chris · 31 July 2017

Agent replied

Dear Chris - Thank you for your review and for choosing Gibbs Gillespie Gerrards Cross. We're pleased to hear that you were happy with our service and appreciate you sharing your feedback. Kind regards, Paul Gillespie

5/5

Google

We have found the service from Gibbs GX outstanding from start to finish. Having had poor experiences with estate agents in the past these guys were recommended to us locally and certainly did not disappoint. Particularly thankful for the support from James during the end to end process and Dominic for overseeing things! Great work guys and many thanks again. 5 stars from us!

Nicci · 22 August 2022

Agent replied · 30 July 2023

Nicci, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie Estate Agents Gerrards Cross. Thank you again for the great review!

5/5

Google

Fantastic experience dealing with Vicky and Dev (Gerrards Cross branch). We found them highly professional, very helpful and very pleasant in their approach. Dev and Vicky helped us find our dream house, negotiated the best deal for us and supported us throughout the move. Another thing worth mentioning is personal approach. Getting a new home, moving, etc, all of this can be quite stressful. In our case we were lucky to have Vicky and Dev making the whole process as easy for us as it was possible. We felt that we were taken care of. And it was genuine.

Sasha · 31 July 2017

Agent replied

Dear Sasha - Thank you for taking the time to review our Gerrards Cross lettings office. We are pleased to hear that you were happy with our service and appreciate you sharing your experience. Kind regards, Paul Gillespie

5/5

Google

James was very professional and helped every step of the way. Would highly recommend him to help sell your house.

Rob · 22 August 2021

Agent replied · 19 June 2024

Hi Rob, we are very happy to have provided you with such a positive experience and appreciate your positive feedback about James at out Gerrards Cross branch. Kind regards Customer Care Team

5/5

Google

Erica was tenacious, and thoroughly professional, a pleasure to work with and a good deal done in difficult circumstances. Would not hesitate to work with her again

Chris · 29 July 2019

Agent replied

Dear Chris - Thank you for your review and for choosing Gibbs Gillespie. We're pleased to hear that you were happy with our service and appreciate you sharing your feedback. Kind regards, Paul Gillespie

5/5

Google

We would like to thank all the team at Gerrards Cross for all their hard work and commitment. With special thanks to Fiona, Erica and Maria.

Gemma · 29 July 2019

Agent replied

Dear Gemma - Thank you for your review and for choosing Gibbs Gillespie. We are delighted to hear that you were happy with the service we provided. Kind regards, Paul Gillespie

5/5

Google

In our diligent search for a house Richard had been exceptionally obliging and made our toilsome journey a serene experience. However the later part of the paperworks were handled efficiently by Claire and Meenu and hence we have the house keys in less than a fortnight Thanks guys!

Swarnava · 22 August 2023

Agent replied · 30 July 2023

Dear Swarnava Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We purchased a property through Gibbs. We worked mainly with James Misseldine (and a little with Jacob). We found them both to be extremely professional, helpful, engaging and polite. A really nice personal touch at every turn. Without their help we wouldn't have got our sale over the line. Can't recommend them enough.

Amit · 22 August 2022

Agent replied · 19 June 2024

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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