Trusted Agent profile · Coventry, Warwickshire

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Brian Holt Estate Agents Coventry reviews

★★★★★ Excellent

966 reviews across 2 platforms

15-17 Warwick Row, Coventry, Warwickshire, CV1 1EX

Part of Brian Holt Estate Agents, see every office.

Brian Holt Estate Agents's office in Coventry, Warwickshire, at 15-17 Warwick Row, is rated 4.6 out of 5 across 966 reviews on two platforms, including 963 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards, one of two awards Brian Holt Estate Agents won in 2026.

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4.6 / 5

963

Reviews on Google

This office

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5.0 / 5

3

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Brian Holt Estate Agents Coventry

Brian Holt Estate Agents is a well-established, family run business underpinned by values of excellent service and communication. The staff have a wealth of experience and our branches all occupy prominent positions in Coventry City Centre, Earlsdon and Kenilworth. Our services include residential sales, lettings and property management.

Awards

The Trusted Agent 2026 results for Brian Holt Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Google

Very professional and organised service. Frequent and informative updates. Would recommend as an agent, especially Andrew who has been excellent to deal with. House sale recently fell through and Andrew and his team managed to find a new buyer at short notice. The new buyer was very fussy and Andrew sifted through the emails/phone callsand deal with the situation calmly and keep me informed all the way. Glad I used their sevices

John · 25 July 2024

Agent replied

Hello John, thank you for taking the time to share the experience you've had with us. It's been great to work with you. Best wishes from Andrew and the Haart team

5/5

Google

Agent Kieran Pattni was very helpful today. He helped with my transaction payment without any glitch or hassle. He was also very polite and patient. Thank you very much Kieran

Olayinka · 3 December 2025

Agent replied · 31 December 2025

Hello, thank you for your lovely review for Kieran in Property Management

5/5

Google

Millie was amazing made our move easy thank you

Faye · 22 May 2026

Agent replied · 22 August 2026

Thank you for taking the time to leave us a lovely review. We’re delighted to hear that Millie was able to make your move such an easy and positive experience. … More

5/5

Google

Exceptional service from Ben Witherford, fantastic communication throughout and nothing was too much trouble. Thank you Ben!

C · 17 March 2026

Agent replied · 20 March 2026

Thank you so much for your kind words! We're delighted to hear you had such a positive experience with Ben. He takes great pride in providing clear communication and going the extra mile for his clients, so it’s fantastic to see that reflected in your feedback. We really appreciate you taking the time to share this, and we’ll be sure to pass your comments on to Ben. If there’s ever anything else we can help with, please don’t hesitate to get in touch.

5/5

Google

Elise Harrison is doing good job, especially her follow ups and communication is great.

Alex · 8 April 2026

Agent replied · 22 April 2026

Hi Alex, thank you for leaving a lovely review for Elise in Property Management

5/5

Google

Amazing and kind. Good service and very patient. I had a very great encounter with Millie. Millie’s communication, integrity and willingness to assist with the whole process was outstanding. Millie made my experience wonderful and easy. I highly recommend Millie Thank you so much

Sally · 1 April 2026

5/5

Google

Elise has been wonderful and incredibly helpful in addressing all of my concerns.

Alpha · 6 March 2026

Agent replied · 20 March 2026

Hello Alpha, thank you for leaving a fantastic review for Elise in our Property Management team

4/5

Google

We had a bit of a stressful experience moving, as we couldn’t move in on the agreed date. However, we had an exceptional support experience from Keira who went above and beyond and helped ease any worries we had. She was very hands on our …

Precious · 22 June 2026

Agent replied · 22 August 2026

Thank you for taking the time to share your experience. We’re sorry to hear that your move did not go as smoothly as originally planned, but we’re delighted to hear that Keira was able to provide such excellent support throughout the … More

5/5

Google

Hasnen has been very helpful and supportive throughout the process, i strongly recommend.

Gamal · 27 February 2026

Agent replied · 20 March 2026

Thank you very much for your kind comments on Hasnen's service. Kind regards Haart Coventry

5/5

Google

Generally great experience. Ben W supported me initially with the valuation, and talking me through that side of things. He gave me information along the way and kept in touch, knowing that this was my first house sale and I didn't entirely know how things would work. Jeevan S took over once a sale was agreed and communicated pretty well on how things were progressing, and helped move things along when they inevitably got stuck.

Abbie · 20 October 2025

Agent replied · 20 March 2026

Thank you so much for your lovely feedback! We're delighted to hear you had a great experience with both Ben and Jeevan. Selling your first home can feel daunting, so it’s fantastic to know Ben was able to guide you through the process and keep you informed, and that Jeevan helped ensure everything progressed smoothly once the sale was agreed. We really appreciate you taking the time to share your experience and wish you all the best for the future!

1/5

Google

A friend of mine and myself been trying to connect to Riley and steve for past 1 week for an accommodation information, Poor Riley and Steve Wood been locked in the meeting room and were unable to give us a call back or atleast an email regarding any status. The reception people has two things to say either They are in the meeting and can’t help once they are back they will call us or They are in a vacation for 1 week and next day they are in the meeting. Such a rubbish company. Not recommended anymore.

Gowtham · 15 August 2025

Agent replied · 20 March 2026

Thank you very much for your kind comments on Riley's service. Kind regards Haart Coventry

5/5

Google

Riley Holmes has been very helpful in my process of letting

Moses · 20 February 2026

Agent replied · 20 March 2026

Thank you very much for your kind comments on Riley's service. Kind regards Haart Coventry

5/5

Google

Viviana is friendly and knowledgeable. She understands the needs from us, and help to arrange the view in a reasonable time. I love your service. It helps me a lot. Viviana helps me a lot with my first movement in UK, she gives me an excellent support in the movement ! Highly appreciated! 謝謝!

Hercule · 17 October 2024

Agent replied · 24 October 2024

Thank you very much for your kind comments on Viviana's service. Kind regards Haart Coventry

5/5

Google

Massive Thanks to Will Heard who helped us through our house sale. Totally professional and easy to deal with, Will has been there every step of the way. He's able to build good/working relationships, putting his clients at ease knowing any issues will get resolved. Your support has been second to none, keep up the great work. Andrew Gibbs, also thank you, you've been so supportive and we've had many chats over the last few months. You're assistance has been very much appreciated. Again, keep up the great work you and your team is doing.

Avtar · 3 April 2023

Agent replied · 30 September 2023

Hi Avtar, Thank you very much for a great review on Will and Andy's service. It was a pleasure working with you and helping you with your house sale. We wish you all the best in the future, Many thanks from the Haart team.

5/5

Google

Our experience so far has been amazing! In just over 48 hours from speaking with Andrew we had arranged a viewing, viewed the property, made an offer and had it accepted! Andrew has been great in guiding us through this process and could not have done more to make it an enjoyable experience as first time buyers!

Rebekah · 25 August 2024

Agent replied · 24 October 2024

Thank you very much for your kind comments on Andy's service. Kind regards Haart Coventry

5/5

Google

Never gone thru an estate agency before . haart lettings have set a good example . Found me a place best suited my needs. Was supported from the very beginning until I moved in and have processes in place for continued support . Thanks Viviana :)

Benazir · 17 January 2025

Agent replied · 24 January 2025

Thank you for your kind feedback. Best wishes from Viviana and the Haart Team.

1/5

Google

Review changed. Original review is in the end. After being with them as a tenant for almost a year, I can say they are the worst agents in Coventry. 1. They do not respond to voicemails or emails. 2. They make you call a different number all the time and no one responds when you call or your voicemail. 3. They do not care once you have moved in and there is no personal touch. On positive note, they responded to a boiler issue really fast., , , , , , , , , , It was my first time with haart and Shakia was really wonderful. She was always available and patient even though I had a lot of questions. So prompt in making sure all queries were addressed quickly and overall made the experience so comfortable and easy. Definitely recommend.

Amrit · 9 February 2023

Agent replied

Dear Amrit. Thank you for review on Shakia's service we are so glad to hear that you have received helpful service. If there is anything more we can do to assist please do not hesitate to contact us on 02475 096634. Kind Regards, Rishi Kotak -haart lettings Coventry

5/5

Google

I would like to recognise Elise Harrison for her professionalism and support throughout my move-in process. Despite some challenges with the property and landlord, Elise remained responsive, polite, and consistently followed up on the issues raised. She showed a genuine willingness to help and kept communication clear throughout, which I really appreciated.

Segun · 22 March 2026

Agent replied · 20 March 2026

Thank you for your kind feedback. We’re delighted to hear about your positive experience with Elise Harrison in Property Management during your move-in process. Elise takes great pride in delivering a high standard of service within our property management team, and it’s wonderful to know her professionalism, clear communication, and dedication made a difference, especially when navigating challenges with the property and landlord. We’ll be sure to pass on your recognition to Elise. Your comments are truly appreciated, and we’re pleased she was able to support you every step of the way. If there’s anything further we can assist you with, please don’t hesitate to get in touch.

5/5

Google

Wth thanks to Ben Witherford for you excellent service and help in the sale of our property.

Chris · 1 December 2025

Agent replied · 31 December 2025

Thank you so much for your kind words! We’re delighted to hear that your experience with Ben Witherford was excellent. He’ll be thrilled to know his support made the sale of your property smooth and successful. Wishing you all the best for the future, and please don’t hesitate to get in touch if you ever need our help again., The Haart Coventry Team

5/5

Google

Great Agency which has let me find a place in Coventry without any fuss. Riley Holmes has been really helpful and friendly every step of the way!

Ben · 20 August 2025

Agent replied · 20 March 2026

Thank you very much for your kind comments on Riley's service. Kind regards Haart Coventry

4/5

Google

We have had a bit of a rocky road with Haarts but recently Kieran Pattni has provided an excellent service sorting out issues with the house and helping us to move swiftly.

Kate · 8 August 2026

Agent replied · 22 August 2026

Hi Kate, thank you for taking the time out to leave a lovely review for Kieran in Property Management!

5/5

Google

Can't fault this company at all, they have made a very stressful time so much easier! Viviana is an asset to the company and went above and beyond to support me through my property search. I will not hesitate to use them again in the future.

Jade · 10 December 2024

Agent replied · 24 December 2024

Thank you for your kind feedback Jade. Best wishes from Viviana and the Haart Team.

5/5

Google

Riley was very helpful

ANTHONY · 27 February 2026

Agent replied · 20 March 2026

Thank you very much for your kind comments on Riley's service. Kind regards Haart Coventry

5/5

Google

I have been with Heart now for 8 years and have had excellent service throughout this time, especially from Aimee. She is one of the remaining team over time and is extremely approachable, efficient and reliable. Even when faced with difficult situations, her approach is "that's what I am here for". I can rely on her to email me about anything I need to know and she is friendly and willing to discuss things by phone. Having a personal point of contact is what is important to me as a landlord and I know my property is being managed properly when Aimee is involved. Thank you Aimee for all you have done for me since you started at Holt's some years ago.

Deb · 12 October 2022

Agent replied

Dear Deb, thank you very much for your review, we are so pleased to hear your comments about Rishi and Aimee's service . If there is anything more that we can assist you with please do not hesitate to contact us on 02475096634 . Kinds Regards - Haart Lettings, Coventry

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Brian Holt Estate Agents Coventry

What do sellers say about Brian Holt Estate Agents Coventry?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Colin wrote: "Brilliant staff especially the office manager - very professional , and top class customer service. Staff that never gave up making sure the sale went through ..."

Has Brian Holt Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Brian Holt Estate Agents, Coventry won Platinum; Brian Holt Estate Agents, Kenilworth won Gold.

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