Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleDon't even bother, they are fast to respond on here but not to address issues with the house. Don't fall for their trick, they are friendly when you sign up but completely opposite at the end.
E · 19 July 2020
Agent replied
I’m really sorry that you are unhappy but without more information such as your name or specifics about what you were unhappy with, we cannot respond to your concerns. As you can see from the reviews left by genuine customers we strive to do our utmost to support our clients. Feel free to share more information with us review@Countrywide.co.uk Kind regards, Amy
★★★★★ 5/5
GoogleEfficient and responsive to queries, and very helpful staff patient and willing to answer multiple queries
StellarNova · 31 May 2023
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had great experience and i am sure they are providing everything in customer experience like transparency
Paramvir · 1 May 2023
Agent replied · 30 July 2023
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleTenant found and moved in within 3 weeks. Excellent and speedy service so far. One happy landlord.
Andrea · 1 May 2023
Agent replied · 30 July 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been dealing with Bairstowe Eves since before Christmas, everyone I have spoken to have been professional, helpful and efficient in dealing with our new letting. Would highly recommend fantastic communication.
Thankyou x
Michelle · 16 January 2021
Agent replied
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleSatisfactory service
Afini_19 · 22 April 2024
Agent replied · 21 June 2024
Thank you for your glowing 5* review Afini_19 Afini_19. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from Lisa and Team. Very efficient service
Vincent · 26 November 2023
Agent replied · 25 March 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmber - very helpful and friendly
Hillar · 25 January 2024
Agent replied · 25 March 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleA horrible estate agents to deal with. Landlords be vary as BE may deposit the tenant's deposit in their own name and you will have a lot of problem with it. STAY AWAY FROM THEM AT ALL COST!!!
Majid · 28 July 2019
Agent replied
Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk
Kind regards, Chris
★★★★★ 5/5
GoogleFriendly and Professional team.
Chukwudi · 4 March 2024
Agent replied · 25 March 2024
Many thanks Chukwudi Enumah for the brilliant 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves helped me rent a property efficiently, the staff were friendly and quick to respond to any queries I had. Would definitely recommend!
Muskan · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing help from joe Sharman,
So friendly and helped us get a property that suited are family perfect.
Thank you joe 😊 …
Chelsea · 3 September 2022
Agent replied · 30 July 2023
Thanks for the amazing 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuper Amazing people and soo helpful. They know their job really well. Thank you
Shikku · 30 June 2023
Agent replied · 30 July 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service, dealt with challenging tenancy move in professional, helpful manner, would happily recommend.
Mihir · 30 June 2023
Agent replied · 30 July 2023
Thank you for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe house is lovely and the agency's services are amazing. When a problem arised, they resolved it.
Maria · 1 April 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleIt was a smooth experience, great communication and I’d defer recommend them people looking for accommodation.
Suraj · 1 May 2023
Agent replied · 30 July 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFriendly, helpful and efficient.
Natalie · 24 February 2024
Agent replied · 25 March 2024
Natalie, thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were trying to find tenants through other agents which resulted in the property being empty for months. Once we decided to use Bairstow Eves services, they managed to find tenants for us within a month.
They provided us with a professional service and were able to answer all our questions.
The only thing I regret is that we did not go for their services in the first place.
Bozena · 28 July 2019
★★★★★ 5/5
GoogleVery nice, swift and respectful service. Would definitely recommend to friend's looking for properties in the area
Uche · 2 March 2023
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe house is wonderful! The agency's services are amazing. When a problem arised, they resolved it.
Georgiana · 1 April 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleA horrible estate agents to deal with. Landlords be vary as BE may deposit the tenant's deposit in their own name and you will have a lot of problem with it. STAY AWAY FROM THEM AT ALL COST!!!
Majid · 11 July 2018
Agent replied
Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk
Kind regards, Chris
★★★★★ 5/5
GoogleA great experience overall.
The first impression and initial chat left great first impressions and made me feel welcome.
Would highly recommend!
Tom · 30 July 2022
Agent replied · 30 July 2023
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleUnprofessional service, very friendly when a new contract is signed but there is no help during the contract period or at the check-out. Hard to reach via phone. Do not recommend it at all!
Manuela · 25 March 2020
Agent replied
Thank you for taking the time to leave us your comments and I am sorry if this was your experience. Please contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Scott.
★★★★★ 5/5
GoogleI'm very happy with the agency. Always helpful, kind, and understanding. I highly recommend it!
Magdalena · 1 April 2023
Agent replied · 30 July 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
