Bairstow Eves Radford Sales reviews in Coventry

★★★★★ 5/5

Google

All the team are fabulous , whilst dealing with my Mothers house sale, so friendly and knowledgeable, if one person was out of the office, matters were quickly dealt with another member of the team. Would definitely recommend and if I ever put my house on the market I will be choosing them . The customer service is great a real pleasure. Thank you so much to all the TEAM

Art · 28 November 2023

★★★★★ 5/5

Google

Excellent service, really helped me a lot in completing my first house purchase in the UK. Being expats things do get overwhelming especially when we are talking about something as big as a house purchase but the Team at Bairstow Eves made it seamless. Gemma and rest of the Team are really professional and helpful with all my queries, would recommend anyone looking to purchase a house in Coventry/Radford area. :)

Bijayashis · 24 October 2023

★★★★★ 1/5

Trustpilot

6 months ago

I vacated my flat 6 months ago, and despite endless promises to "evaluate and return" my deposit, they have done absolutely nothing. Every time I follow up, I get the same excuse, "we're working on it", but it's clear they have no intention of refunding what is rightfully mine.Their behavior is completely unethical, and they are taking advantage of tenants. Do yourself a favor and avoid this company at all costs. If you value your money and peace of mind, stay far away from them.

Divyanshu · 16 December 2024

★★★★★ 5/5

Trustpilot

Jordan Knights at Bairstow Eves Witham

What a great team at Bairstow Eves in Witham especially Jordan Knights who went above and beyond to get the purchase of my new property through before the Stamp Duty holiday ended. She was always at the end of the phone when my own estate agents selling my property seemed uninterested once I had accepted an offer. Even if Jordan wasnt available Nick was always at hand to step in. I couldn’t recommend Bairstow Eves enough.

Miss · 21 June 2021

★★★★★ 5/5

Google

Claire Dawes’s team at Bairstow Eves Radford did a great job in selling our house in the Daimler Green estate despite the market being quite challenging at the beginning of the year. They even got an offer at the asking price for us but only to be let down by the mortgage lender’s valuer. Would definitely use them again for future sales.

Emy · 26 April 2024

★★★★★ 1/5

Trustpilot

Backstabeves - Brackley Branch

Very poor experience all round. Had a holding deposit on a new build, jumped through hoops to provide everything requested to keep the sale moving - every part of communication had to be initiated by myself. Led along by agent to believe everything was going well, turns out Chad Deakin went behind my back to sell the property to another couple. It seems a reservation doesn't mean much to this company.No transparency, very untrustworthy and unprofessional to say the least.On the bright side, probably a blessing in disguise as this company have shown their true colours from the start, not somebody I would want to appease in the future.

M · 27 May 2020

★★★★★ 1/5

Trustpilot

Don't waste your time and money

I've been tryingn to purchase a mortgage with this company the reservation ran out before the purchase was complete wasting my time and money this happened because bairstow is not interested in filling there part on e they vot thre mone I've been ignored and pushed aside countless times buy this firm was told they will call me back at least a dozen times with no call back there email response are normal shurg offs all I've needed from them was the lender form so the solicitor and sale rep can do there job took 6 weeks of waiting g and chasing there mortgage department to fail miserable because after they git paid for there part in the sales and purchases they don't care anymore and you git pushed to the back burner this has lost me £1000s of pounds in fees to solicitors and reservation in the property all because there not interested after you paid there fee I'm a first time buyer and completely deverstated buy this company.

JAMIE · 11 December 2024

★★★★★ 5/5

Google

I Had a great experience of looking for a property with Bairstow Eves. I would like to thank Gemma and her continuous effort to support and guide me through this process. Thanks Gemma and the team.

Cushitah · 9 October 2024

★★★★★ 5/5

Google

We have just sold with Bairstow Eves and couldn’t be happier with the service that we had. The whole team has been incredibly helpful, professional and proactive. Their communication has been excellent throughout the whole process and they have consistently gone the extra mile. Would totally recommend and would use them again.

Elysia · 9 October 2024

★★★★★ 1/5

Trustpilot

The worst agency ever

The worst agency ever. Rented a house. There was a leak and all living room floor was wavy, so they said they will fix it. Its been 6 months and nothing. So we moved out. It was terrible comunication, did not knew it they accepted the notice or not. Amy way, we managed to move out. I asked for my full deposit, on move out day, they said we will get full amount. The landlord approved. On 20th of March i asked where is my deposit? I got an respond that i need to confirm my bank details. I did. On 23rd i wrote where is the deposit. They said my wofe needs to confirm bank details. She did. I called them they said now it will be up to 10 days. 10 days later i wrote an email, where is my deposit. I got a response that i need to confirm my bank details! What a joke. Due to corona, we lost income, i need money, and they just playing around, wont pick the phone too.

Julius · 3 April 2020

★★★★★ 1/5

Trustpilot

Never use Bairstoweves Coventry

Never recommend Bairstoweves Coventry

STS · 29 October 2025

★★★★★ 1/5

Trustpilot

Unprofessional people working here like Manager Mark Alexander

Unprofessional and uneducated people working here. How do I know? They were selling my flat and Mark Alexander, the Manager, called me to force me to sell when he wanted me to sell (all he cared about was his commission). I told him I wanted to wait to make a decision and like an upset kid, he just hanged up on me! If the Manager, who is supposed to give the example, behaves like that, then that gives u a very grim idea of how the whole Company is. If you want to sell your flat, do it with real professionals who have your best interest in mind, not only their commission. To be fair, Adam Shackman who was the Negotiator for the sale was professional and polite at all times. But if a Manager behaves like that, that ruins the whole experience and the reputation of the Company. Nobody should deal with a Company that has unprofessional and uneducated people in charge.

Jay · 19 February 2020

★★★★★ 1/5

Trustpilot

Bairstow eves - Banbury

I previously worked for this company as a lettings manager and was shocked to receive a letter stating I owe them over £1,000 after leaving the job over a year ago. This is completely unacceptable and feels ridiculous. I've never encountered a company that expects former employees to pay money after their tenure, especially not after so long. I think they forget how much I know about how they operate as a business, like how they charge tenants when leaving a property for things they didn’t actually do (only getting quotes then demanding money for works that have not been completed), plus a ton of hidden fees for landlords that aren’t even mentioned in the terms of business. What an absolute joke of a company. I would advise potential employees to be cautious and ensure they fully understand any financial obligations before accepting a position here. I would also advise landlords to stay away if they don’t want a company to rob them for their money!!!

Nelli · 29 November 2024

★★★★★ 5/5

Trustpilot

Bairstow Eves - Letting Team - Purley Branch

We have just let our property using Bairstow eves Purley. Julie, Jamal & Lara were excellent during the whole process. Great proactive communication from all members of the team and made each step very easy. i would highly recommend the team in the Purley branch as they were very professional, polite, business savvy and worked quickly to get our property let.

Mr · 28 March 2023

★★★★★ 1/5

Trustpilot

Let down and misled

I instructed Bairstoweves to sell my home. I was impressed by the initial response and the regular contact and updates on viewing appointments. They took care of all viewings and on being told they had received two offers on the property, I held a lengthy talk with a member of the team who told me that one of the offers came from a regular client who had purchased a number of properties through them and the buyer always completed without problems. So we chose him rather than the other buyer, despite this person offering £5k more. The main reason was that he was a cash buyer and we would complete quicker. Then he was going to get a mortgage. Then he couldn't get a mortgage. Then he was going for a bridging loan and so the problems went on and on. Barstoweves never returned my calls, nor my solicitors calls or the estate agents of the property we were buying. It was impossible to get through on the phone and there is no mobile number to call or text on. It was only when I entered the complaints procedure that I felt I was being treated as a client. I would never recommend Bairstoweves or any subsidiary of Countrywide. My complaint was not upheld because the file made no reference to a cash buyer. They could not identify the person I spoke to and phone calls are not recorded. As far as Countrywide were concerned the conversation never took place. Do not trust Bairstoweves, they promise the earth but do not deliver

David · 3 January 2020

★★★★★ 4/5

Google

Very professional and friendly people. A little pushy but its part of the job, would still highly recomend them.

Shivam · 1 November 2025

★★★★★ 5/5

Google

Claire at Bairstowe Eves Radford,is professional,so helpful & friendly.Cannot recommend her enough when buying or selling a home,many thanks!

Emma · 1 November 2025

★★★★★ 5/5

Trustpilot

Highly recommend Bairstow Eves !!!

Me and my brother recently purchased our new home. A huge Thanks to Bairstow Eves and it's team, especially to David and Maria. As a first time buyers we didn't had much ideas about all the process clearly. Many thing were unknown and complex to us.

Sheikh · 17 December 2025

★★★★★ 5/5

Trustpilot

Absolutely excellent service!

Absolutely excellent service from John and Wayne at the Archway branch of Bairstow Eves. They did so much to keep our sale on track when it nearly fell through on a number of occasions. They were quick to respond to us, communicating frequently over WhatsApp, email and phone. They worked incredibly hard, are reliable and trustworthy. There were several occasions where they went out of their way to get keys or pick up a signed legal document. I would not hesitate to recommend them. Thank you!

O · 1 November 2019

★★★★★ 5/5

Trustpilot

Hi if i could give 10 stars I would.

Hi if i could give 10 stars I would.I actually deal with the Purley branch and have found the staff to be very helpful and professional.Luke the Manager is there at the other end of the phone to help with any problems that arise.Then there is Sophie who goes beyond the limitations I would expect. She is always very positive and vibrant and really does keep our spirits up. She does most of our viewings and even helps with the dogs if we are not able to be there.She was involved as Luke was with a past sale and we have total confidence in her.The new lady Camilla is a pleasure to deal with. She is quietly confident with a can do attitude.All in all a great team to do business with.

Ms · 14 September 2019

★★★★★ 4/5

Trustpilot

I would recommend them but would advice to select your own conveyancer privately.

I have just used this agent for my first property purchased in Folkestone. The transaction took 6 months to finish. Claire the branch manager is very helpful and cooperative and she was very proactive and motivate to finish this purchase. I am happy with their branch service but conveyancers experience was nightmare. But unfortunately the conveyancyer they have on their panel please stay away from them specially conveyancing expert awful service and poor communication and response. They dragged and kept the transaction pending until two days before my mortgage offer expires. My overall experience with bairstoweves was good. But I would strongly advice not to go with countrywide recommendation conveyancers. I would recommend to do your own research before appointing a conveyancer for your purchase otherwise it will turn into nightmare. Its better to have your own private conveyancer outside and not recommended by an agent as they do get commision from them but then buyer and sellers suffers due to poor service. And be watchfull about what has been agreed fee for the whole transaction by the conveyancer at the start. My conveyancing bill was exceeded and I was charged almost doube then what I was quoted at start and it was big blow and shock. You had to pay and can not afford to pull out at this time after 6months waiting when you have nowhere to go.

Sanket · 13 November 2024

★★★★★ 5/5

Trustpilot

Completed sale, thank you.

I have just completed the sale of my bungalow through the Hucknall branch. I found all the staff that I dealt with to be very friendly and happy to help with all my queries.

Aitch · 23 March 2026

★★★★★ 5/5

Trustpilot

Ramona and her team from Coventry…

Ramona and her team from Coventry Office were excellent in selling our parents home. Extremely helpful, very proactive,nothing was too much trouble. Highlighted the property and kept us updated every step of the way. Also very sensitive,caring and understanding as it was sadly being sold due to the loss of our parent. Highly recommend them and would give them 10 stars if possible....

Francesca · 7 December 2022

★★★★★ 5/5

Google

I cannot recommend the team at Bairstow Eves Radford branch highly enough. I sold my house during and beyond the pandemic and it was a tough market to say the least. I had the property up with a competitor estate agents prior to Bairstow Eves and had no luck at all but the week it went up with them it had a lot of viewings and multiple offers. Customer service is excellent, always went above and beyond to help with any hold ups or enquiries. We managed to get above the asking price which was a huge win in the market we were selling in. 10/10 recommend.

N · 24 October 2022