Trusted Agent profile · Coventry
★★★★★
1,146 reviews across 3 platforms
157-159, New Union Street, Coventry, CV1 2NT
Bairstow Eves's office in Coventry, at 157-159, is rated 3.7 out of 5 across 1,146 reviews on three platforms, including 540 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Bairstow Eves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Coventry.
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleWe were trying to find tenants through other agents which resulted in the property being empty for months. Once we decided to use Bairstow Eves services, they managed to find tenants for us within a month. They provided us with a professional service and were able to answer all our questions. The only thing I regret is that we did not go for their services in the first place.
5/5
TrustpilotHad a viewing with kylie turu Williams…
Had a viewing with kylie turu Williams on Monday afternoon and from there very fast process, got the place by Friday, fantastic service from this lady would highly recommend 👍
5/5
GoogleExcellent service and easy move.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
TrustpilotProfessional service
I called to arrange a viewing and the phone was answered in a timely manner by Amber. She was very helpful and professional throughout my interaction with her. Great service, thank you.
1/5
TrustpilotReally bad
Awful communication skills and agents are constantly contradicting themselves and each other. Rude to tenants, uncompassionate, really slow to sort out problems. The fees they charge are totally unethical as they provide such a terrible service. Wouldn't recommend to anyone, ever.
4/5
GoogleGood communication and friendly staff. Easy to get an appointment for house viewing as needed. James always helpful.
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleUseful information Given by Trevor definitely recommend his service.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations
1/5
TrustpilotDisappointed really and felt big time…
Disappointed really and felt big time let down .Poor communication, poor representation, I even being asked if I like to do the presentation on the house when it's their job to do it ,they have missed key points to present on the house .really theh are working with ppl with lack of training and desire of selling .Keep away ,and avoid using them .
5/5
GoogleThankyou James, Ramona and Chris, brilliant every step of the way. Always responsive and pushed sale through to completion
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleThe most incompetent letting agents I've ever had the misfortune to deal with. Read about Bairstow eves and countrywide lettings before going anywhere near this poor excuse for a company. Avoid like the plague
Dear Dan, I am sorry you feel you have not received the service you were expecting. Please could you provide me with more details at customercare@countrywide.co.uk and we can look into resolving these issues for you. Thank You, Countrywide
4/5
GoogleGood communication and friendly staff. Easy to get an appointment for house viewing as needed. James always helpful.
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotI was fortunate to have the services of…
I was fortunate to have the services of Stephen Branch Manager of Bairstow eves Wanstead E11 to sell my property. Stephen has a wealth of knowledge and contacts within the property sector.He was always professional and efficiently dealt with any queries that occurred during the selling process. He certainly made everything far less stressful. I can’t praise him enough
5/5
GoogleMr Trevor Ganon was extremly professional and helpfull all round a very prompt and effecient service Thank you
1/5
TrustpilotWe used Bairstow eves in leytonstone to…
We used Bairstow eves in leytonstone to sell our property. The service was terrible, they put no effort in to the advertisement on zoopla and right move. They showed no enthusiasm during viewings and overall service was poor. Do not use them. Wasted 6 weeks of our time.
5/5
TrustpilotWill be a returning client
Easiest and most seamless experience with these guys. Regular updates from Justin and Jamie, and if anything, driving the sales forward. Can’t thank the company enough. Justin and Jamie, I appreciate your help
4/5
TrustpilotVery helpful throughout
Very helpful throughout, whilst going through a stressful time. Sometimes it was difficult getting hold of someone, but that said I’ve had a successful outcome.
4/5
GoogleThe team was helpful and pleasant
Thanks for the excellent review! Best wishes, Lucy, Customer Relations.
5/5
GoogleAwesome… thank you mr Joe…❤️🔥 …
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
1/5
TrustpilotYou will regret ever contact this…
You will regret ever contact this company, very unprofessional, gimmick sales tactics to sign you up, once signed up, the property will be left unattended, they will deduct fees as they wish, they are only interested in fees that benefit them and not their customer. the English staffs can't even compose a simple email in English...100% cowboys
5/5
TrustpilotHelpful friendly staff
Dealing with Bairstow Eves has been a lovely experience. The staff from the ladies in the office to the gentleman that came to put the sign up have all been extremely friendly and helpful. We would definitely recommend this estate agent and would in particular like to thank Jo and Lesley for all their help.
1/5
TrustpilotDefacing property
Have decided to drill a sign in to our fence saying our house is sold when it’s not even up for sale - have been told it will take a few days for them to come and take it down. Defacing property without permission.
5/5
GoogleExcellent service from bairstow eves! Rosie had been brilliant in getting some issues sorted for us and checks in along the way!
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotThey are not to be trusted
They are not to be trusted. Take a holding deposit still advertise the property. Badger and pressurize for paperwork. Then a week after taking the deposit and having already had all the paperwork for days ring and say that the Landlord has let it to someone else. They do not care about legalities or any potential clients!!!
5/5
TrustpilotI thank the staff at Bairstow Eves in…
I thank the staff at Bairstow Eves in purley in particular Mr Tom Wright and Julie Goddard .Very professional and diligent, Tom and julie Always there to explain and keep me informed for any update regarding letting my 3 flats .As landlord I always using Bairstow Eve Purley office .Thank you very much for your hard work you are stars.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Coventry won Platinum.
Tell us what you need and we'll put you in touch. Bairstow Eves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Coventry.
