Trusted Agent profile · Coventry
★★★★★
1,146 reviews across 3 platforms
157-159, New Union Street, Coventry, CV1 2NT
Bairstow Eves's office in Coventry, at 157-159, is rated 3.7 out of 5 across 1,146 reviews on three platforms, including 540 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Bairstow Eves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Coventry.
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
TrustpilotWow Hucknall branch
Lauren at the Hucknall branch is amazing, she's kept me completely informed and worked tirelessly to get updates from a difficult upward chain. This whole process been very stressful but Lauren's been there to help, explain and reassure us. A true asset to the company
5/5
GoogleWe were given useful support and advice and kept in touch with the process of sale.
Thank you for your outstanding 5*review! It's wonderful to read that you were kept fully informed and up to date throughout the process by our Bairstow Eves branch. Best wishes, Lucy.
1/5
TrustpilotViewing properties with this agent
Viewing properties with this agent - completely disorganised, terrible communication, very rude over the phone. Out of all letting agents I have been with over the years, this was by far the worst one to be with. Wish we had seen the other reviews before wasting our time with them
1/5
TrustpilotSlick sales pitch
Slick sales pitch, followed by totally non-existent service to the point of rudeness at the Finchley branch. I think that I barely spoke to the same person twice, and had to explain everything multiple times to staff that seemed not to have the most basic grasp of their business. Not recommended at all.
5/5
GoogleGreat service from Trevor...thank you
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotThey don´t even deserve a one star…
They don´t even deserve a one star rating. Don´t use them. They don´t care anything about customer service!!!
1/5
TrustpilotAs a landlord they had a 5000 watch…
I rented a property with this company. They had a £5000 watch stolen from the house whilst showing someone around. It later got rented to someone who used it as a cannabis farm causing 30k of damage for which I recieved no compensation or even sympathy from the company.
1/5
TrustpilotThe worst agent ever.Rude
The worst agent ever.Rude, disgusting, thieves. All they care is about money. They provide a poor service. Im letting from them, repairs takes ages you need to fight for it and replace stuff in the property they will choose the cheapest without the landlord knowledge. AVOID THEM at all costs.
1/5
TrustpilotRude sales agent
Rude sales agent, property was dirty when my partner and his family moved in. Half of appliances not working, water leaking, no hot water supplies and when speaking to the agent she asked us to instead visit her at the agency to sort this out. Disgusting customer service...
5/5
GoogleExcellent customer service, especially from Bayleigh James who has looked after us from the start. Would recommend!
Hi Kim, thank you for taking the time to write this wonderful 5* review of Bairstow Eves in Coventry. It is fantastic to read that Bayleigh has supported you all the way throughout. Thank you for the recommendation. Best wishes, Maryjane.
1/5
TrustpilotBeware!
Worst agents we have used,no repairs were done,really rude and spoke to us like we were nothing,never rent again a horrible experience, avoid the clacton on sea branch at all cost,beware.
5/5
TrustpilotHelpful
Helpful, understanding my requirements and being helpful in all aspects
5/5
TrustpilotLauren at the Hucknall branch
Lauren at the Hucknall branch is AMAZING and a credit to Bairstow Eves, nothing is too much trouble for her, she is helpful and reassuring answering any questions or queries, she's been so helpful wouldn't get through this process without her
1/5
TrustpilotSouth Benfleet, unbelievably poor.
In over 40 years of buying and selling property in several regions of the UK,America,Greece and France we have never experienced such low standards. Incompetent, innaccurate,uncommunicative and discourteous.To add insult to injury, a failure to even achieve an offer on the property in over two months.
5/5
TrustpilotMy experience with this company has been great 👍
My experience with this company has been great, Rob Jackson, at the Southend branch has been very efficient through the whole process of renting a property which can be stressful especially as have pets ! I will definitely Be using them again !
1/5
TrustpilotThe worst company I have ever dealt…
The worst company I have ever dealt with, the house we were buying fell through but they still haven't called or emailed me to tell us! even after calling and being promised a call back we still haven't received this call! terrible do not use
5/5
TrustpilotBairstoweves Chadwell Heath - Maria Qureshi
I used Bairstoweves in Chadwell Heath and very very happy with their service. Maria helped me secure my first place. She is extremely helpful and honest. I would highly recommend to use their service, they also assisted with electrician and other help that was needed.
1/5
TrustpilotThe service of this company is very…
The service of this company is very unprofessional. No one should use them or rent a property from them.
1/5
TrustpilotWould give a minus if I could, try to avoid !
The things we been through and the nerve cells we burned whilst renting through out Barkingside branch is unexplainable. We were also entered into different contract and are probably going to court as froudulent things has happened inside there. Try to avoid, to save time and nerves.
1/5
TrustpilotI have been charged twice for reletting fee
I have been charged twice for reletting fee, asked and email Joseph Sharman many times but still no response since 12/04/2023 and 22/04/2023.
5/5
TrustpilotExcellent service
It's been easy from start and hopefully to finish this Saturday. Rob has more than met his obligations. Showing us round the house 3 times now so we can measure and plan our move. I'd definitely recommend the lettings team at bairstow eves southend
1/5
TrustpilotBairstow eves: review
Bairstow eves estate agents left 90% of the viewings of the property that I was selling, to me to do. Communication with Bairstow eves, I found, was really difficult. I would definitely not recommend anyone use Bairstow eves estate agents.
5/5
TrustpilotVery helpful friendly staff.nothing was…
Very helpful friendly staff.nothing was too much trouble.would recommend them.to friends and family
1/5
Trustpilotabsolutely rubbish
absolutely rubbish! avoid! sales and mortgage advisers are all useless! Sales are trying to push us to exchange contract even the vendor doesn't have colored lease plan and I consider myself lucky if I can get hold of the mortgage adviser after 100 phone calls.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Coventry won Platinum.
Tell us what you need and we'll put you in touch. Bairstow Eves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Coventry.
