Bairstow Eves Coventry reviews

★★★★★ 1/5

Trustpilot

Dreadful service!we should have…

Dreadful service!we should have completed 14 days ago! When we signed up we said no viewings without a confirmed mortgage only to find out 8 weeks gone they only had one in principle!!we have been waiting to go as are our sellers and their sellers!😡with a estate agents charge of £5800! For all the times I’ve had to phone them (our agent either doesn’t work some days!is on the phone!or out of office! They should be paying us!! Soooo very angry 😡😡 do NOT use bairstow eves!

Jackie · 15 September 2020

★★★★★ 5/5

Trustpilot

I have just sold my house with the help…

I have just sold my house with the help of Bairstow Eves.

Ms · 26 August 2025

★★★★★ 5/5

Google

Bought my house through Bairstow Eves back in august last year, Trevor, James and the rest of the staff were lovely and couldn’t help enough with the process

Selocrevilo · 22 June 2023

★★★★★ 1/5

Trustpilot

GAZUMPING

GAZUMPING! Absolutely unprofessional and disgusting company. The house wasn't even on the market when we got a call to have the first view and we were rushed to offer so if we offer the house doesn't go on the market or at least it has been told. On arrival the Agent couldn't find which house to show so we were circling around for the area for ages trying to find out. We liked the house and made an offer with the full asking price which has been accepted by the seller, then they put the property on the market with "offers over" our accepted offer. Unfair, and disgusting. Do Not trust in them!

Robert · 5 August 2020

★★★★★ 5/5

Google

Awesome experience with company staff. Very detailed in explanation. I would recommend over and over again

Adaku · 23 March 2024

★★★★★ 1/5

Trustpilot

Absolute cowboys

wow where do I start! 10 years renting a property through these absolute cowboys. Had 100's of issues with them, finally bought our own house so could get out of the unfit house Bairstow let out. Repairs that are their responsibility take months to fix. Had no oven for 4 months! Landlord didn't sign tenancy agreement but funnily enough it was signed when giving evidence for deposit dispute. We recieved half of our deposit back. They said the house was in near immaculate condition when we moved in and that they couldn't find the check in documents. Luckily we had a copy which proved the house was in no where near immaculate condition when we moved in. Bathroom tiles we die to be replaced not long after we moved in, 10 years later they were never done, yet they tried blaming us for the damage the appalling grout work had caused! We had to endure leaks, broken hobs, leaking taps, mouldy wooden window frames, rotten door frames, grubby stains made before we rented, these things either took months to repair or weren't repaired at all. We went two months during winter with our boiler broken, no hot water or heat. AVOID BAIRSTOW EVES AT ALL COST!!!

Tnatalie · 14 July 2020

★★★★★ 5/5

Google

Very supportive, quick response, thanks to Jordan and Fae.

Anuradha · 26 August 2023

★★★★★ 5/5

Google

I had the pleasure of working with a young lad called Liam. He went above and beyond to get me a place during these difficult times, with constant updates and his attention to detail was great! I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Steve · 22 June 2021

★★★★★ 5/5

Google

The team at Bairstow eves were very professional, Trevor came out and valued my property and the valuation was bang on the money. My property sold very quickly as his team was all over it booking viewings. I would definitely use again and recommend, thank you Bairstow eves

Terina · 22 June 2020

★★★★★ 1/5

Trustpilot

Terrible experience!!

Terrible experience!!!

Daljit · 25 November 2025

★★★★★ 1/5

Trustpilot

Useless

Im a landlord who had a property being 'managed' by these clowns.The lady managing it -Wendy Christoforou couldn't be bothered to do anything I asked her to do. It would take her weeks to do anything and only after I had a go at her for being useless did she start showing results. This company charged me for things I didn't ask for and now 3 months after leaving them I'm still waiting for the deposit back. Suprise, now no one is responding to emails or answering the phone about getting the deposit back. This company does nothing except take money from your pocket. Don't use

George · 8 June 2020

★★★★★ 1/5

Trustpilot

Horrible experience dealing with them.

I rented a flat through them (Barkingside Branch). Everything from the beginning seemed sub-optimal. Firstly, we had to wait around for the agent to get the landlord's signature on the contract for a few days after we had already signed it - then, on the day of moving in, we waited again for the agent a few hours in order to chase some last minute things they needed. The agent didn't even come into the property with us to show us around - they just gave us the key outside and left. Once inside the property we discovered some issues that took a very long time to solve after that. We also needed the radiators replaced, as they weren't working at all, and we ended up waiting over 2 months (November and December) for them to be replaced and only once the council got involved. Now we've been waiting for over a month for them to replace some kitchen appliance, which were in a very poor state from the beginning (you could tell they haven't been replaced in years due to foul smell and rust everywhere). They are very bad at communication, and have an entitled attitude - like you MUST do exactly what they say and pay the rent without any lateness, but when it's time for them to do something for, get ready to wait several months.

Ciprian · 5 June 2020

★★★★★ 5/5

Google

Great service and incredibly proactive team. Jodie supported me throughout the process of renovating a buy to let and helped me make decisions along the way. Bairstow Eves found me the best tenants and dealt with the contracts, taking away all the headache and making it a breeze. I thoroughly recommend them.

Hazel · 23 June 2018

★★★★★ 5/5

Google

Great team, very professional and all of the team (Joanne, Rebekah, Joe and Jordan) have done a great job and communicated effectively throughout. Great job yet again.

Roger · 22 June 2023

★★★★★ 5/5

Google

Had viewing with Gracie and Aman very pleasant team thank you for your help finding a property

JOEL · 18 June 2025

★★★★★ 1/5

Trustpilot

Cannock branch

I let my property out through the Cannock branch of Bairstoweves. On using their tenant finding service the tenant they found was simply terrible. Didn’t pay the rent leaving a pile of bailiffs letters on finally vacating my property. I appreciate this process can occasionally go this way. The main complaint I would have is that during this period the level of service was abysmal. Unbelievably they seemed totally uninterested, promise after promise to return calls that were never returned. The staff seemed completely out of their depth. Inefficient, apathetic, couldn’t care less & very unhelpful. On visiting the Cannock office to collect the keys to my property & inform them I no longer required their “services” I then found I couldn’t gain access as they had given me the keys to someone else’s property. Just about summed it up. They say the right things, lots of smiles, a veneer of professionalism, behind that total inefficiency. Awful to deal with.

Greenie · 5 April 2020

★★★★★ 4/5

Google

Wonderful team ..has helped us a lot with he viewing as details

Sowmya · 22 May 2024

★★★★★ 5/5

Google

Zee and her team impressed me with their reaction time and personal investment to find the needed house. I recommend Bairstow Eves Lettings for their professionalism and for responding to my needs in a very short time.

Iustin · 23 June 2016

★★★★★ 5/5

Trustpilot

Simply the BEST !!

I’ll keep it short the team at Biggin Hill Kent are the best estates I have ever dealt with. Karen, Gary and Caroline are so switched on when it comes to giving sound advice over realistic valuations, marketing, and communications. It was literally the smoothest house transaction I have ever done. Other local estate agents could learn a lesson or two about efficiency. We’ll done and thank you once again.

TRMAN · 14 April 2022

★★★★★ 1/5

Trustpilot

By far the worst real estate agent I…

By far the worst real estate agent I have ever been involved with. The rental home we were to move into late last year was undergoing renovations at the time of the viewing and was promised to be completed by 21st November and effectively unfurnished. Move in day arrives and there are still two workers plastering and painting the ceilings and walls amongst other things, meaning the property was filthy and uninhabitable. The house had also been left full of the previous tenants furniture leaving no room for our own. The inventory report could not be completed that day either for obvious reasons. This delayed our move in date by 2 weeks until the 3rd of December and left us stuck with an uninhabitable property.Incredible lack of communication in any form from Bairstow Eves' end, both throughout the moving in process and now while we are still awaiting further repairs to be done to the house (2 months now). Many emails sent without response to multiple staff members.Avoid at all costs and save yourselves the trouble of dealing with this company.

Nick · 24 February 2020

★★★★★ 1/5

Trustpilot

Dont use them

Lee came round really sold us a good service and value for money. We trusted him and signed up, what we have got so far isnt good. We got 6 viewings and only 3 turned up. The estate agent turned up 20 minutes late for the viewings and then she had a conversation with my neighbour about him just selling his flat. The people viewing over heard and this effected the offer to me. So unprofessional and I would not use them again, let hope the flat sells.

Anna · 24 February 2020

★★★★★ 1/5

Trustpilot

Totally incompetent

They kept my deposit as someone complained the house was dusty few days after it was thoroughly cleaned.This is a scam as the cleaning bill I was charged for was about £330, when I know for a fact they do not send a cleaner before new tennants move in. I cleaned the house myself and got charged for it!!This company is a total waste of time, the agents are completely incompetent and lazy. Landlords would better do it themselves, any repair through Bairstoweves will never be sorted.

TERESA · 19 February 2020

★★★★★ 5/5

Google

After being visited by the Agent, I took the decision to rent my property with Bairstow due to their professionalism and the services provided. My property was rented in less than a week since being advertised on various websites.PositiveResponsiveness, Quality, Professionalism, Value

Bogdan · 24 August 2021

★★★★★ 5/5

Google

Well done Trevor you have helped restore my confidence in Coventry and its workers. You exceeded my expectations and your help and consideration were genuinely appreciated

Lynette · 22 June 2023