Trusted Agent profile · Covent Garden, Greater London
Verified
★★★★★
61 reviews from tenants · all 75 reviews
9-12 Bow Street, Covent Garden, Greater London, WC2E 7AB
61 reviews of CBRE Residential's Covent Garden office come from tenants, rated 5.0 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.
61 reviews from tenants, from every platform, shown as written. First names only.
5/5
View AgentsFantastic service
I found Jarryd Reay at CBRE excellent to deal with. Quite in a different league from most other estate agents I have worked with. Straightforward, helpful and understood my requirements, which were not simple, brilliantly to help me find a flat that I am delighted with.
5/5
View AgentsProfessional and Efficient
Alex was extremely professional and stayed in regular contact with us throughout our search for a rental property. He continually suggested new options and was always willing to patiently show us a variety of properties. I would not hesitate to recommend Alex at CBRE.
5/5
View AgentsGreat service
My first time renting in London which can be a daunting process but Will Porritt from CBRE was great. Very knowledgable, professional and really seemed to genuinely want to help me find the best property for my budget. No hesitation in recommending CBRE
5/5
View AgentsHelpful in every detail and very smooth
Will negotiated our flat brilliantly, responded every email in minutes and helped all the way through to the point of having a not at all stressful move. Everything in cbre is well organised and smooth, overall I can just recommend it to prospective tenants.
5/5
View AgentsExcellent!
Many lettings agents in London are driven by a sell-side approach, are pushy and don't listen to their client. Alex was very easy to work with and guided the process very professionally to a great outcome. I continued with CBRE because of him.
5/5
View AgentsVery good experience
Thanks to Jessica, we managed to get the new place smoothly. Any potential issue was resolved on time without any stress on our behalf. The interaction was very friendly and the most important, we are happy with our new place and the landlord.
5/5
View AgentsWonderful agent, professional and dedicated
working with Harriet was a pleasure as she made an effort to understand our needs and to find a new home for us (not just to show available properties). She is professional, very positive, punctual and responsible. Everything one might wish for.
5/5
View Agentsfirst class service
Jessica was far and away the best agent we used in our search for a flat. Personable, committed and thorough. Jessica was attentive to our requirements and was able to expedite our search by showing properties that suited our needs.
5/5
View AgentsFriendly and knowledgeable
Jessica was extremely helpful in providing quick responses to various questions allowing me to make informed decisions. I found Jessica to be very friendly and well informed on the details of each property and accommodated viewings at short notice.
5/5
View AgentsPatience, Knowledge and Professionalism
Daniella is a pleasure to work with. She always has a smile, knows what you want and works around your schedule. I would highly recommend her. I have used her services 3 times now.
5/5
View AgentsMission impossible
Jarryd gave me the most amazing service, I literally gave him 5 days to get me moved into the new apartment and he managed to do that, he's so awesome and I'm really grateful!
5/5
View AgentsHarriet is awesome
To put it bluntly, Harriet is awesome! She is an incredible agent who is very knowledgeable about the market and her work ethic is beyond compare. I would absolutely work with her again.
5/5
View AgentsProfessional, knowledgable and highly recommended
I have found Harriet Thompson of CBRE to be a delight to deal with. She is both highly professional and very knowledgable about her sector. I particularly appreciated the time that she took to understand my individual circumstances and requirements. Her sharp wit was also welcome as was the calmness of her manner. I have had many dealings with agents over the years and I would rank Harriet as amongst the best of them. I would recommend her to anyone.
5/5
View AgentsVery efficient support for flat selection and negotiation with landlord
5 stars service from Alex! Alex asked me the right questions which allowed him to assess quickly the type of flat I was looking for. He proposed a highly relevant selection of available locations meeting the agreed criteria. He then swiftly managed the negotiations with the landlord for the signature of the contract. He finally played a key role in making sure that the flat would be delivered in a perfect state (painting and cleaning). Thanks again for your efficient support! Frederic
5/5
View AgentsA True Professional
Coming over from the US, Alex took us on a tour around London on a Saturday for twelve hours, simply to accomdate our schedule as we were only in own for a brief twenty four hours with the sole purpose of finding a flat. His range of picks for us to look at was exactly what we had hoped for, with each one a potential place. When we found "the one", I'm quite sure Alex did not eat or sleep until we had secured the property. We had gone back to the states and, because of the time difference, had to speak at times that were late at night or early in the morning for him. Every time he answered and he got the job done effortlessly, making a particularly nerve wracking process of finding a home in a foreign country something I hope we have the opportunity to have Alex's help doing again in the future. A true professional, highly recommended.
5/5
View AgentsWhat a Star!
To illustrate Harriet's efficiency, we looked around a property on Monday lunchtime and as I wake on Wednesday morning, we have confirmation of possession! A remarkable work ethic and a delight to deal with - bright, knowledgeable and easily contactable. From our recent experience, Harriet deserves to have her unique combination of skills rewarded well and we would like to wish her every success in what will surely be a very bright future.
5/5
View AgentsFriendly, Professional Agent
Daniella was very patient in my search for a flat. She was always professional, friendly and helpful. I highly recommend her as an agent.
5/5
View AgentsExtremely Helpful
Daniella was really efficient and extremely helpful. We had a stress free transaction! Thank you Daniella for your help and support :)
5/5
View AgentsExcellent Service
Lydia has been extremely helpful, attentive and thorough and we are very grateful for her hard work.
5/5
View AgentsFlat 5, 27 Henrietta Street
Jessica was extremely efficient, helpful and fast. I would work with her again.
5/5
View Agentsamazing agent
Daniella is the best! Helped us find our dream apartment.
5/5
View AgentsLease renewal
Lydia has been extremely helpfull on the renewal of the lease.
5/5
View AgentsWe asked for Fab and quirky. Alex really got it ... and delivered!
What stood out was Alex’s energy, commitment and determination to find us exactly what we wanted. We’d seen several properties with other agencies, but none of them really nailed it like Alex. We thoroughly recommend him, and will be asking for him personally when we decide to move again.
5/5
View AgentsOutstading, prompt, polite.
Lydia recently helped us with adding a new tenant to our contract. She took all the hassle out of the process and made life really easy for all involved. Really professional and a pleasure to deal with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
61 reviews from tenants, rated 5.0 out of 5 on average. For example, Tatjana wrote: "First of all so sorry, that my review is coming so late. Should have done it weeks ago because Alex had definitely deserved it ! He helped me to negotiate ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
