Every review we hold for the Cornwall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have 7 rental properties and we have used them on numerous occasions over the years and have always found the staff past and present to be very friendly, helpful and professional. A big thank you to Jenny and Bianca at the Liskeard office for finding lovely tenants in a matter of just a couple of weeks when two of our rental properties became vacant.PositiveProfessionalism
Jill · 12 November 2020
Agent replied · 11 November 2024
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleI have just moved to new house with help of Stratton creber . Thank you so much Josh putting all the effort helping us to move to the new house . absolutely stunning customer service from josh
Feddin · 17 December 2023
Agent replied · 11 November 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience dealing with Stratton and Creber. Andrew was very informative and had great communication. No questions was left unanswered. Thank you for your friendly, helpful service Andrew.
Emily · 15 May 2024
Agent replied · 11 November 2024
Thank you for sharing your positive experience with Andrew at Stratton Creber Sales and Letting Agents Liskeard, Emily! We are thrilled to hear that Andrew provided you with informative and excellent communication throughout the process. We appreciate your kind words and look forward to assisting you again in the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAndrew was brilliant throughout the whole purchase of the property, he kept us informed and up to date with everything constantly. I would absolutely recommend this company and would use again.
Claire · 16 March 2024
Agent replied · 11 November 2024
Thanks for the wonderful 5* review and recommendation Claire Mackenzie! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSpecial thanks to Andrew for accompanying us in renting our new home. He's very accommodating and helpful, a big asset of Stratton Creber. He made our transfer smooth and easy. Well done!
Romaelyn · 15 February 2024
Agent replied · 11 November 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA massive THANK YOU to Stratton creber, especially Michaela. She is so lovely, damn good at her job and she found us our new beautiful home. Nothing was too much trouble and we appreciate everything she has done for us so so much. A genuine and professional lady.
FABULOUS XX
Alyson and Maria BalmontPositiveProfessionalism
Alyson · 12 November 2021
Agent replied · 11 November 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe viewed quite a few houses with various agents and we felt very fortunate that the house we liked was with Stratton Creber Liskeard as they were by far the best agent we came across. Trevor and his team were professional, efficient and a pleasure to deal with. Thanks again for all your help through our purchase!PositiveResponsiveness, Professionalism
Bridie-Clare · 12 November 2020
Agent replied · 11 November 2024
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleThank you to Trevor, Sue and Paul at the Liskeard branch. From start to finish, my transaction was handled with the utmost professionalism and courtesy. I was kept up to date at every stage. Well done and thank you to the whole team for a very satisfactory outcome. I am delighted to recommend Stratton Creber.PositiveResponsiveness, Quality, Professionalism, Value
Carol · 12 November 2020
Agent replied · 11 November 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleThe help and support I got from the staff at Stratton Forever was excellent . No matter how many times I contacted them there was always someone ready to help. On the rare occasions I left a message on the answer phone I would always receive a call back.
The downside was the countrywide solicitors that work with the Estate Agents
Christine · 13 November 2019
Agent replied · 11 November 2024
Thank you Christine for your kind review, I will ensure your comments are passed to the local Stratton Creber team. Best wishes, Mark
★★★★★ 1/5
Google!!!!BEWARE!!!! PREDATORY LETTING PRACTICES!!!!!
S&C Estate Agent failed to disclose critical information on how the property was heated and ignored our requests for clarification which put my wife and child in a dangerous situation after we moved in. During the viewing there was a lot of inference regarding how the heating situation worked and the Estate Agent did absolutely nothing to correct it or speak to the statements we were saying. We discovered critical information after-the-fact when speaking with the Landlord that would have affected our decision to rent the property (which we suspect They knew). The Landlord stated he’s even informed the Estate Agency of these facts which were not related to us and were left with nothing but pictures and a draw-your-own-conclusion Viewing. When asking the Agent questions it was all, “Oh I’m not sure,” and, “I’ll get back to you on that”… they never wrote anything down and then left the company shortly after so no evidence. Going through their in-house “Investigation” procedure done by the parent company, Countrywide, was nothing more than a farcical, legal side-step (‘we found nothing wrong’).
BEWARE!!!
Nate · 12 November 2023
Agent replied · 11 November 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe girls at Liskeard's branch of Stratton and Creber were all very professional, friendly and super helpful. My move did not go as smoothly as we first thought but that said we got there in the end and they virtually held my hand all the way through, we had lived in our house for almost 50 years and so had never gone through this selling process before and they made it almost pain free. We would definately recommend using their services.
Susan · 12 November 2023
Agent replied · 11 November 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSue and the team at Stratton Creber were fantastic from start to completion, keeping us informed at every stage and chasing up all parties to get the sale completed as quickly as possible. I would have no hesitation in recommending them, always available or would call back and pleasant to deal with. 5 STARS all the way!
Emma · 13 November 2019
Agent replied · 11 November 2024
Thank you Emma for your and glowing 5* review of our local Stratton Creber team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleI recently used Stratton Creber to let out my property in Liskeard. I have to say there service was amazing, Lucy and Charlie kept me informed throughout the letting process and found tenants that matched my requirements.
First class service
Philip · 12 November 2022
Agent replied · 11 November 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to Sue and the team for the really easy no stress purchase of my new home
Great professional service
Ray · 15 April 2024
Agent replied · 11 November 2024
Ray Liles thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Trevor, Sue and Paul for your professionalism, approachability and great communication during our recent house sale. We always received a quick response to any queries we may have had. We were equally impressed with how you communicated with our purchase agent and our solicitor.PositiveResponsiveness, Professionalism
Denise · 12 November 2021
Agent replied · 11 November 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleNot very impressed with SC - Liskeard. I have now had two viewings with them be cancelled at short notice. The first one I was told needed to be rescheduled and after chasing for weeks with no response I was told the property had since been let. I have since been told numerous times that they have multiple suitable properties, which they would email to me but I have not received any such emails.
Becca · 12 November 2023
Agent replied · 11 November 2024
Thank you for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAdvice from this Estate Agent was extremely professional from the start of the process till the end. It was a particularly lengthy sale and their patience and understanding was always ver much appreciated. They provided an excellent service.
Liz · 12 November 2022
Agent replied · 11 November 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust rented a property through Stratton & Creber again and I have been thoroughly impressed.
Bianca & Jenny go out of their way to try and help. Everything was easy when sorting viewings to the application process and inventory.Always kept fully up to date.Thank you for a great rental experience
Jackie · 12 November 2020
Agent replied · 11 November 2024
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleThank you for help on letting my property great comunication and advice, Andrew was very efficient
Izzy · 15 May 2024
Agent replied · 11 November 2024
Thank you for taking the time to leave us this great 5* review izzy harris. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhilst the house move was not the smoothest mainly due to legal issues the team at Stratton Creber Liskeard were extremely helpful ensuring that we completed every step together. They ensured both the buyer and solicitors were chased at every step.PositiveResponsiveness, Quality, Professionalism, Value
Stu · 12 November 2021
Agent replied · 11 November 2024
Many thanks your amazing comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCharlotte was brilliant start to finish, and helped us with the move perfectly, she was easy to deal with and made the transition smooth
Ben · 23 April 2025
★★★★★ 4/5
GoogleThanks so much Andrew for the smooth moving into our new place here in Liskeard. We appreciate it.
Sodiq · 15 February 2024
Agent replied · 11 November 2024
Sodiq, many thanks for the fantastic review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSold my property with Lauren and Lauren both super friendly and knowledgeable. Had many issues with their solicitor that it was panelled out too but Lauren, Lauren and Sue were fantastic. Thank you
Stacey · 12 November 2022
Agent replied · 11 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving dealt with Stratton Creber for a second time, but for sale rather than purchase, I received an excellent service from all involved. Would highly recommend. … More
Lorna · 25 July 2025
Agent replied · 11 November 2024
Lorna, thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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