Trusted Agent profile · Cornwall

Martin and Co Cornwall reviews

3.1

★★★★★

1,403 reviews across 2 platforms

72 Kimberley Park Road, Falmouth, Cornwall, TR11 2DF

Martin and Co's office in Cornwall, at 72 Kimberley Park Road, is rated 3.1 out of 5 across 1,403 reviews on two platforms, including 544 Google reviews rated 4.8.

Google logo

4.8 / 5

544

Reviews on Google

This office

Trustpilot logo

859

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cornwall office, from every platform, shown as written. First names only.

4/5

Google

I have been dealing with Rebecca S recently with regard to sorting out utility bills. She has been extremely helpful and has been communicating well with me , keeping me informed until matters were resolved.PositiveProfessionalism

Carole · 17 June 2021

5/5

Google

Liam was amazing!

Bobby · 21 September 2026

1/5

Trustpilot

Poor

Poor , don't tell you if you have been successful in applying for a property to rent just ignore you very picky on who they rent to , just wasted my time

Amanda · 18 December 2021

1/5

Trustpilot

I'm a landlord and had a poor…

I'm a landlord and had a poor experience from Martin & Co Sutton Coldfield.I would avoid.

Ian · 15 August 2023

5/5

Google

Very good company lovely staff and always keeping me updated with progress.

Val · 19 November 2023

5/5

Google

Always prompt to respond, polite and very helpful. I had a recent issue with utility bills which Rebecca dealt with quickly and effectively. A pleasure to deal with.

Lee · 17 June 2022

5/5

Trustpilot

Professional, personable and a great communicator

Eleanor from the Exeter branch gave us an excellent viewing today. She’s professional, personable and a great communicator. Highly recommended. ⭐️⭐️⭐️⭐️⭐️Helena & James Varney

Customer · 22 November 2022

5/5

Google

Rating only, no written review.

Josh · 12 September 2026

5/5

Trustpilot

Exellence service from martim and co

Exellence service from Martin and co. Looked after us from day one from buying renting and sellng.Nothing was too much trouble for them.They did everything they said they would do plus more .Thankyou all from Linda and Doug

Mr · 26 June 2020

5/5

Google

Emily showed us many properties over a long period and was always helpful and honest. Thank you

David · 17 June 2023

1/5

Trustpilot

Most devious

Most devious, unreliable, dishonest company I have ever known!

Joanna · 18 October 2018

Agent replied · 17 June 2024

Hi Joanna, We're very sorry you haven't been happy with the service received from a Martin & Co office. Are you able to update your review to let us know which local office you've been dealing with? This will help us to investigate further.

1/5

Trustpilot

I’ve been a tenant with them for a year…

I’ve been a tenant with them for a year and a half and they have made our life hell. Moving out because of them, AWFUL customer service, do not get a home with them

Charlie · 12 April 2021

1/5

Trustpilot

DO NOT USE THIS AGENT

DO NOT USE THIS AGENT! I left my property in perfect condition and they deducted money for cleaning! I am still going through the dispute resolution service to get my money back. PLEASE BEWARE

Sarah · 7 April 2021

1/5

Trustpilot

TERRIBLE AGENCY

TERRIBLE AGENT ELEANOR ALSO IS VERY RUDE AND UNHELPFUL SHE USUALLY CUT YOUR TALK AND SAY WILL SEND YOU EMAIL EMAIL IS A RECORDED MESSAGE AND HAS NO ANSWERS FOR WHAT YOU ASKED HER ABOUT TERRIBLE TERRIBLE TERRIBLE MONEY SUCKERS

Kingo · 22 February 2019

2/5

Trustpilot

Decent company good staff

Although Martin & co couldn't help me due to me being on a zero hour contract oscar that works for the company tried his hardest to help.He is a credit to the company and deserves some recognition

Ian · 26 May 2020

4/5

Trustpilot

Martin & Co Bury St Edmunds

Martin & Co Bury St Edmunds Very good service, always replied to emails in a quick timely manner. Very helpful at chasing my sellers solicitors who were being extremely slow. Overall very happy

Melissa · 27 May 2021

5/5

Google

Friendly and efficient! Emily and Kirsty helped us from the day of the first viewing to the moment they handed over the keys. Can certainly recommend!

Jonathan · 17 June 2022

1/5

Trustpilot

Absolutely disgusted with the way I…

Absolutely disgusted with the way I have been treated by the Southend letting branch. Have basically been called a liar, even though I had photographic evidence of what they were disputing. Would advise to stay away from this agents!!

Jane · 16 May 2019

5/5

Google

Always great communication from Kirsty and Emily, very smooth conveyance in 8 weeks. Many thanks

Jackie · 17 June 2023

1/5

Trustpilot

I have had to deal with one of the most…

I have had to deal with one of the most rudest receptionists, Vanessa Archer. She was disrespectful and borderline rude. Made me very unsettled. Shame on her. Go learn some customer service!

Lee · 13 April 2021

5/5

Google

A courteous and very professional letting agency, and highly recommended to anyone.

Ricky · 21 August 2023

5/5

Google

Very pleasant experience working with Madeline to get the paperwork done for the house, clear process and always willing to answer any questions or queries I had. Would recommend this company.PositiveProfessionalism

Ben · 17 June 2021

5/5

Google

Martin and Co have been great estate agents during my years in student property. Rebecca Stockton especially has always been quick to respond and sort out any of our queries!PositiveResponsiveness, Professionalism

Sylvana · 17 June 2021

5/5

Google

Helpful and organised .

Keith · 17 February 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Martin and Co's Google reviews
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