5/5
GoogleSo helpful and great to work with!
Trusted Agent profile · Cornwall
Martin and Co Cornwall reviews
★★★★★
1,393 reviews across 2 platforms
72 Kimberley Park Road, Falmouth, Cornwall, TR11 2DF
Martin and Co's office in Cornwall, at 72 Kimberley Park Road, is rated 3.1 out of 5 across 1,393 reviews on two platforms, including 534 Google reviews rated 4.8.
Reviews
Every review we hold for the Cornwall office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service from start to finish! We sold our tiny house on wheels through Martin and co within days of it being advertised!
5/5
TrustpilotI have been renting my property with…Martin and co Stirling for 4 years
I have been renting my property with Martin and co for about 4 years now and would recommend them to anyone. Karen especially is very professional and helpful. Her customer service is excellent. Isabel Jamieson
5/5
GoogleGood service, clear communication very happy with the process. All the staff were helpful and responsive, our main communication was with Rebecca who sorted any queries we had.PositiveResponsiveness, Professionalism
1/5
TrustpilotI experienced very bad customer…
I experienced very bad customer services from martin and co Birmingham.They showed incorrect prices they continued to waste my time doing false promises. Just try not to deal with them
5/5
GoogleVery helpful, courteous and efficient. Fast responses to all queries and requests.
5/5
GoogleVery good service, kept well informed at every stage of the process
1/5
TrustpilotNo Customer Service at all!
Because of Jess this is the WORST letting agency I've ever seen!!!👿👿👿👿👿👿I hope she find for another job where she doesn't have to deal with clientsNo Customer Service at all! 👎
5/5
GoogleMadeline provided a great service throughout the process of renting a property. I was very impressed with how quickly she things got done and was very helpful!PositiveResponsiveness, Professionalism
1/5
TrustpilotJUST GIGA BAD
Complaints are never dealt with. When going up to them with problems, they just avoid every single one of them. Unwilling to help with an extremely bad attitude, definitely deserve a negative mark
1/5
TrustpilotLandlords want records of your savings…
Landlords want records of your savings etc,even when the landlord had the property you viewed set up for his 'friend' to let from the start????
5/5
GoogleReally efficient at getting things fixed when needed and understanding with any issues. Rebecca has helped so much with our tenancy!
1/5
TrustpilotWorst letting agency ever!
Worst letting agency ever!! Just money minded people and don't understand the value of commitment and trust!! Will not recommend anyone to look out for their properties
1/5
TrustpilotArrived at the flat to be shown around
Arrived at the flat to be shown around, no one turned up to show me round despite making a 45 minute journey to get there, won’t be proceeding with them.
3/5
TrustpilotCommunication is really bad
Communication is really bad. You have to chase them time and time again. It takes a couple of phone calls before you finally get in touch with them.
1/5
TrustpilotNot trust worthy
Not trust worthy. Agents Don't care in providing good customer service.
5/5
GoogleRecommended this agency to all tenants.Very supporting and helpful.
1/5
TrustpilotNo communication and very poor time keeping
Terrible. No communication - left waiting for 40 minutes for viewing with no answer from the office and no communication from the agent Umarr.Avoid these if you want professionalism or communication.
5/5
TrustpilotExcellent Chelmsford- branch
John Frost gives a professional, service, his communication is very good, and we highly recommend him as we won't hesitate to use his services again.
1/5
TrustpilotCheltenham branch
I have received awful customer service from the Cheltenham office.A very disappointing and upsetting experience indeed. Please avoid at all costs!I will be writing a letter of complaint to the head office.
5/5
GoogleVery professional and a pleasure to deal with.
5/5
GoogleReally quick responses, polite and accommodating! No complaints.
5/5
GoogleFriendly informative service. Ruby did a great job of getting the deal done and over the finish line
1/5
TrustpilotOutrageous conduct from lettings
Outrageous conduct from lettings , booking appointments to view and then letting the property, rude on the phone to boot!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
