1/5
TrustpilotNot trust worthy
Not trust worthy. Agents Don't care in providing good customer service.
Trusted Agent profile · Falmouth
Martin and Co Falmouth reviews
★★★★★
1,403 reviews across 2 platforms
72 Kimberley Park Road, Falmouth, TR11 2DF
Martin and Co's office in Falmouth, at 72 Kimberley Park Road, is rated 3.1 out of 5 across 1,403 reviews on two platforms, including 544 Google reviews rated 4.8.
Reviews
Every review we hold for the Falmouth office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleRecommended this agency to all tenants.Very supporting and helpful.
1/5
TrustpilotNo communication and very poor time keeping
Terrible. No communication - left waiting for 40 minutes for viewing with no answer from the office and no communication from the agent Umarr.Avoid these if you want professionalism or communication.
5/5
TrustpilotExcellent Chelmsford- branch
John Frost gives a professional, service, his communication is very good, and we highly recommend him as we won't hesitate to use his services again.
1/5
TrustpilotCheltenham branch
I have received awful customer service from the Cheltenham office.A very disappointing and upsetting experience indeed. Please avoid at all costs!I will be writing a letter of complaint to the head office.
5/5
GoogleVery professional and a pleasure to deal with.
5/5
GoogleReally quick responses, polite and accommodating! No complaints.
5/5
GoogleFriendly informative service. Ruby did a great job of getting the deal done and over the finish line
1/5
TrustpilotOutrageous conduct from lettings
Outrageous conduct from lettings , booking appointments to view and then letting the property, rude on the phone to boot!
5/5
GoogleWe had a FANTASTIC experience with Will Eva at Martin & Co. He was always extremely helpful and very responsive. We would highly recommend.
5/5
GoogleI have had the pleasure of dealing with Danielle over the last few days, such a star extremely helpful and very prompt with communication great service 😁 …
1/5
TrustpilotThis was an excellent company.
This was an excellent company to deal with when they first came onto the market, they are now on a par with other estate agencies.
5/5
GoogleGreat customer service very kind and polite. Easy to get hold of if there’s a problem with the house and they quickly resolve the matter. Best estate agent I’ve ever dealt with.
5/5
GoogleWe sold our first property through Martin and Co Falmouth. Great service throughout the entire sale. Always just at the end of the phone and nothing seemed to much bother for them
1/5
TrustpilotThis letting agent is horrible
This letting agent is horrible. They charged me hundreds of pounds for minor dust on the flat skirting. Don’t deal with them if you don’t want to lose your deposit.
1/5
TrustpilotNot sure how they survive as a…
Not sure how they survive as a business. No customer service no one is interested or replies to emails or phone callsCalled into office last week no one could help
5/5
GoogleA great family oriented company never had a problem great online and in house service. Would always use them in the future a really great team keep up the great work
5/5
GoogleVery helpful! Thank you very much.
1/5
TrustpilotZERO STAR!
ZERO STAR!A careless company with no support and no response to complaints. They cannot handle the tenants and their approach is full of misinformation. Please avoid them!
1/5
TrustpilotWell I can say one thing they are very…
Well I can say one thing they are very consistent. Absolutely the worst company in the rental market.. Biggest mistake ever was to rent of this letting agent!!
5/5
GoogleGreat communication, excellent service !!
1/5
TrustpilotMost rude about my house and chances of…
Most rude about my house and chances of selling it without even seeing it. Doesn’t inspire me into thinking you would fight for us when selling our property
1/5
TrustpilotStay clear
Would never ever use these people, disrespectful and have no compassion. Worst estate agents I've used since I have moved out of home. Never ever again
1/5
TrustpilotTerrible service
Hello, I just want to say "STAY AWAY FROM THIS PROPERTY MANAGEMENT COMPANY". Poor message responding and inappropriate deposit back procedure.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
