Trusted Agent profile Β· Cornwall

Jackson-Stops Cornwall reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

533 reviews across 2 platforms

45 Lemon Street, Truro, TR1 2NS, Cornwall, TR1 2NS

Jackson-Stops's office in Cornwall, at 45 Lemon Street, is rated 4.7 out of 5 across 533 reviews on two platforms, including 46 Google reviews rated 4.8.

Google logo

4.8 / 5

46

Reviews on Google

This office

Trustpilot logo

487

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cornwall office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jess Lynagh Review

Overall experience from Jackston-Stops was adequate but we found Jess Lynagh to be very helpful, kind, responsive, and accommodating. Thanks Jess!

Justin Β· 12 August 2024

Agent replied Β· 27 October 2024

Dear Justin, thank you for taking the time to leave a review and we are very pleased that the service you received from Jess was kind, responsive and accommodating. If there is anything we can learn from your experience please do contact us at info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

A huge thank you to Toby and the team…

A huge thank you to Toby and the team at Jackson-Stops! They have worked tirelessly to secure the sale of our home and we really appreciate all they have done.Toby's experience, honesty, knowledge and professionalism gave us immense confidence throughout the process and we were grateful to leave everything in his very capable hands. Thanks so much!

Candy Β· 19 May 2021

Agent replied Β· 27 October 2024

Dear Candy, thank you for sharing your experience of working with Toby and our Mid Sussex team. We're glad their experience and know-how shone through during the process of selling your home. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Could not fault the service we had…

Could not fault the service we had from Anthony Inskip at Jackson-Stops Woburn. We certainly had a few challenges along the way but Anthony kept us informed at every step so we were not kept in the dark. We eventually moved into the most perfect house and we love it and cannot thank Anthony enough.

Christine Β· 21 September 2021

Agent replied Β· 27 October 2024

Dear Christine, thank you for your review, highlighting the communication skills of our Woburn team. We're delighted to hear you're happy in your new home, your feedback will mean a great deal to Anthony in particular. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson-Stops Newmarket

I worked with Zoe Everett to find a great letting for my family. At every point in the process, Zoe was friendly, transparent, and communicated well. She helped mitigate the stress with the entire process.

Trey Β· 17 October 2023

Agent replied Β· 27 October 2024

Dear Trey, it's lovely to hear that the service you received from Zoe was friendly, transparent and with good communication. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Excellent from beginning to end!

We used Jackson-Stops to find a rental property last year and again this year. Both times our experience was second to none! So professional throughout and excellent communication. We mainly dealt with Isabelle and she was super. So efficient and did everything she could to help us along the way. I would highly recommend Jackson-Stops πŸ‘Œ

Caroline Β· 6 July 2021

Agent replied Β· 27 October 2024

Dear Caroline, we're delighted to have been able to help you find your recent rental properties. Thank you so much for your five star review. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

The great team at Jackson-Stops in Linfield

Guy, Alice and Toby made the process of selling our house as painless and problem free as possible. They arranged and handled the viewings very efficiently and as a result we sold quickly with the minimum of stress. They worked hard on our behalf and on top of that, they’re nice people to deal with!

Fred Β· 7 June 2021

Agent replied Β· 27 October 2024

Dear Fred, thank you so much for sharing your experience of our Mid Sussex branch. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Matt Cutting and the team at the Bury…

Matt Cutting and the team at the Bury St Edmunds office provided us with a professional and exceptional service throughout the whole sales process. We are so glad that we instructed this company and appreciated Matt's advice, guidance and attention at all times. We would highly recommend Matt and his team whether you are buying or selling.

BSE Β· 10 December 2020

Agent replied Β· 27 October 2024

Thank you so much for your kind review, we're really proud of Matt and his team who ensured your experience with Jackson-Stops was 5 star worthy! Please don't hesitate to reach out if you need any assistance in the future. Best wishes from us all.

5/5

Trustpilot

Fantastic company

I have recently purchased my dream home through Jackson stops. I cannot fault them in anyway! We dealt with Anthony from start to finish and he really did go above and beyond for us, thank you.

Katie Β· 9 August 2023

Agent replied Β· 27 October 2024

Dear Katie, thank you for taking the time to leave a review and we are delighted that the service you received was faultless. With best wishes from all at Jackson-Stops.

5/5

Trustpilot

Excellent management service!

Having been with Jackson-Stops since 2009, I’m very happy with their professionalism, specially I would like to thank Margaret Heath in the Property Management department as she’s always been friendly, efficient and helpful!

Bahar Β· 19 October 2023

Agent replied Β· 27 October 2024

Dear Bahar, we're very happy to hear you've been with Jackson-Stops as your property agent since 2009, and that Margaret is friendly, efficient and helpful. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

We have recently exchanged contracts on…

We have recently exchanged contracts on the purchase of our new home. Michelle Hendrie was the agent for the vendors and was extremely helpful and professional. She managed to expedite the negotiations when there was an issue that could have cause the deal to collapse. We would definitely use Jackson-Stops in any furture property transactions.

Jane Β· 18 March 2021

Agent replied Β· 27 October 2024

Dear Jane, thank you for your glowing review of our Midhurst branch. We will make sure your feedback reaches the team, Michelle in particular. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Polite , professional and efficient

Alice Creighton from Jackson - Stops visited my property last month, she was on time , polite and professional . Alice accompanied me around the property and listened to the problems I had . I felt very supported as she took photos and listened. After Alice’s visit I was quickly contacted by the relevant professionals to complete the works, I was really impressed at how quickly this was arranged . I had to contact Alice a few times with a couple of queries over the past few weeks and her reply has always been quick and informative, and minor problems solved instantly .I’m very impressed with the service that Alice provided , and feel secure that any future issues dealt with just as efficiently.

Wendy Β· 24 October 2023

Agent replied Β· 27 October 2024

Dear Wendy, thank you for writing a review about the service you have received from Jackson-Stops and Alice in particular. It's wonderful to hear about your positive experience you've had. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Excellent service

We could not have been happier with the service we received from Jackson Stops, Woburn. Neil Abraham handled the sale of our property with both professionalism and friendliness. He has a great sense for the business, is always approachable and responsive and went way beyond the call of duty on several occasions. Thank you Neil.

Arzu Β· 23 February 2021

Agent replied Β· 27 October 2024

Dear Arzu, thank you so much for your glowing review of our Woburn branch, highlighting the professional and proactive service you received. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Great experience with Loren

Great experience with Loren, Loren was able to communicate effectively and in a timely manner to resolve an ongoing issue I had! Very pleasant and nothing was too much trouble for her.

Jem Β· 9 October 2023

Agent replied Β· 27 October 2024

Dear Jem, a lovely review - thank you, and it's wonderful to hear that your experience with Loren and the team was a positive one. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Excellent service.

The service provided by Anthony and the team at Jackson Stopps team at Woburn was exceptional. Not only did they achieve full asking price for my sale, but more importantly they were completely transparent with the information and maintained excellent prompt communication which is the most important quality when dealing with any sale.

KF Β· 16 June 2021

Agent replied Β· 27 October 2024

Dear KB, thank you for taking the time to leave your review, we're glad to hear our Woburn team were excellent communicators throughout your sale. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

A more than satisfactory experience.

Our objective last October when we approached Jackson-Stops to market our property was to achieve a sale as soon as possible. Market conditions were not favourable and even deteriorated over the winter months. Despite this, Karl Ormerod approached the challenge professionally, liaising with us throughout the process and communicating regularly (not always during standard office hours). Karl’s approach was business like, which in itself gave us confidence (as clients) and I am certain helped to get the buyer over the line.A job well done!Rod.

Mr Β· 6 October 2023

Agent replied Β· 27 October 2024

Dear Mr Hill, we are delighted to hear about your positive experience with Karl in our Lancashire & the Sefton Coast branch, and its wonderful to that Karl's approach gave you confidence. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Philip and his team were excellent

Philip and his team were conscientious and incredibly helpful, personable and considerate at all times and were the epitome of professionalism. I wouldn't use any other estate agent other than Jackson Stops now and all my relatives are doing the same because they go above and beyond.

Jane Β· 23 February 2022

Agent replied Β· 27 October 2024

Dear Jane, thank you for your heartfelt review, we're delighted Philip's team-work, expertise and diligence shone through. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

What a great team

The team at Jackson-Stops are outstanding. They handled my purchase & in particular Mandy went over & above the call of duty in chasing Solicitors, liaising with the vendor & always keeping me updated every step of the way. I highly recomend them & wouldn't hesitate in using them again. Thanks you for making things easy.

Spencer Β· 26 February 2020

Agent replied Β· 27 October 2024

Dear Spencer,Thank you very much for your review.Best wishes,Jo from the Jackson-Stops marketing team

1/5

Trustpilot

Sadly 1 star

Sadly 1 star. My experience with them is they are dishonest and will work within legal frameworks whilst lying to you. Bought a non primary residence in the Cotswolds with them recently, was told the oven was an everhot.. it’s not, it’s a smeg. Was told the property had previously been under offer at the same price.. it hadn’t, it was 150k lower, found out through severe googling this week. Was told the house had been surveyed and ready to go (we of course carried out our own) and lots of issues came up they knew about and didn’t flag. MOST ashamedly, they accepted out of asking and then AFTER doing all of the background checks and mortgage offer etc etc etc they told us that the house had an outstanding land issue (known about by them months before offer was made) that required hundreds of thousands of pounds to be paid to resolve and had no immediate timeline.

HihelloHey Β· 11 August 2023

Agent replied Β· 27 October 2024

Dear HihelloHey, we are sorry to hear about your experience, and would be grateful if you could email info@jackson-stops.co.uk so that we can find out more and ensure that the correct branch is aware of your issues. With best wishes from all at Jackson-Stops.

5/5

Trustpilot

Highly recommended

Jackson Stops have just conducted the sale of my house and I have been delighted with the whole service. Extremely professional and efficient from start to completion. Great presentation and marketing. Would highly recommend them but huge thanks to Lottie.

Customer Β· 26 November 2022

Agent replied Β· 27 October 2024

Hi, thank you for leaving such a positive review of your experience and we're pleased that you would recommend our services. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

A Fantastic team

A Fantastic team, lead by Anthony Jevons at The Hale office meant the sale of our property went smoothly from start to finish. The house was sold STC within 72 hours of agreeing to use Jackson Stops and the sale completed today without a hitch. Although more expensive than quotes from other agents in the area it was well worth it and certainly money well spent. I have no hesitation in recommending this agency and Anthony Jevons in particular

Consumer Β· 25 August 2023

Agent replied Β· 27 October 2024

Thank you for taking the time to leave a review, and we are delighted to hear that the sale of your property with Jackson-Stops Hale was smooth from start to finish. We are grateful to know that you would recommend Jackson-Stops. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Great service from Jackson-Stops

Great service from Jackson-Stops - couldn’t be better - especially Margaret who is very efficient, reliable and experienced being a great sounding board too - definitely highly recommended.

HappyCustomer Β· 6 November 2023

Agent replied Β· 27 October 2024

Thanks for your review and it's good to hear you experienced an efficient and reliable service from our team and Margaret in particular. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Highly recommend Jackson-Stops

I worked very closely with Lottie Watts and she ensured that the sale of my house and purchase of my new house went as smoothly as possible. Even though there were a couple of hiccups along the way, Lottie did not expect me to deal with anything, she absolutely took the stress out of the process by being available to speak to all parties and resolved the issues with the minimum of fuss. I would fully recommend using Jackson-Stops to either purchase a property form, or sell your property. I sold and moved into my new house within 4 months of my house going on the market.

Claire Β· 25 July 2023

Agent replied Β· 27 October 2024

Dear Claire, thank you for taking the time to leave a review, and it's good to know that Lottie's assistance helped your property purchase to go as smoothly as possible. We're pleased to hear that you would recommend Jackson-Stops! With best wishes from everyone at Jackson-Stops.

5/5

Google

We have moved on many occasions and I can certainly say this is the best agent we have ever had. Ben was always available to discuss issues of concern, give sensible advice and listen to our views. He was proactive throughout the whole process and worked incredibly hard to get the sale through to completion. It was a complicated chain, which required sensitivity, detailed work to move things forward and a constant balancing act. He knew the market well and stood out in this respect compared to other agents. He always had our best interests at the heart of all he did. We still feel so grateful for all his work on our behalf to take the complicated sale through to completion. In the future if we were selling, we would go straight to Jackson Stops whigh is the biggest complement we can give. Thank you again.PositiveResponsiveness, Quality, Professionalism, Value

Deb Β· 25 October 2021

5/5

Google

I have moved house many times during my life and have a long history of selling properties. The recent selling my house in Cornwall was the best sales experience that I have had with a real estate agent. Jackson-Stops knowledge of the area and pricing was spot on, the brochure that was produced was the best I have seen. Their day to day contact, arrangement of meetings and interaction with all their staff was superb. They achieved a higher price than I originally expected and I thought I knew the market! Ben Standen and his team are outstanding.PositiveResponsiveness, Quality, Professionalism, Value

Francis Β· 25 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jackson-Stops's Google reviews

Questions about Jackson-Stops Cornwall

How many reviews does Jackson-Stops Cornwall have?

Jackson-Stops's Cornwall office has 533 reviews across two platforms: 46 on Google, 487 on Trustpilot (across the whole business).

What is Jackson-Stops Cornwall's rating?

Jackson-Stops Cornwall is rated 4.7 out of 5 across all 533 reviews, and 4.8 out of 5 on Google from 46 reviews.

Where is Jackson-Stops's Cornwall office?

Jackson-Stops Cornwall, 45 Lemon Street, Truro, TR1 2NS, Cornwall, TR1 2NS.

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