Trusted Agent profile

Jackson-Stops Cornwall reviews

4.7

★★★★★ Excellent

533 reviews across 2 platforms

45 Lemon Street, Truro, TR1 2NS, Cornwall TR1 2NS

Jackson-Stops's Cornwall office at 45 Lemon Street is rated 4.7 out of 5 across 533 reviews on two platforms, including 46 Google reviews rated 4.8. The 487 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

46

Reviews on Google

This office

Trustpilot logo

487

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cornwall office, from every platform, shown as written. First names only.

5/5

Trustpilot

Gold Star Jackson-Stops!

High praise for Lottie Watts and the team at Jackson-Stops, Newmarket who recently sold my mother’s house. Superior sales particulars with a real attention to detail, personable and knowledgeable office staff and great communication from viewing feedback to negotiating the sale itself. They were very adaptable as the sale proved a little more complicated than first anticipated. I wouldn’t hesitate to use them again in the future.

Lucinda · 11 May 2021

Agent replied · 27 October 2024

Dear Lucinda, thank you for your review of our Jackson-Stops Newmarket team, giving such high praise to Lottie in particular, who we are very proud of. Best wishes from us all.

5/5

Trustpilot

Chloe was extremely helpful and…

Chloe was extremely helpful and knowledgeable of the property that she had showed me. She was able to make the process as smooth and easy as possible. I would gladly work with them in the future.

Mark · 26 April 2024

Agent replied · 27 October 2024

Dear Mark, what lovely words about the service you received from Chloe - we will pass on your kind words. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

This is a well established and…

This is a well established and professional company that has been in business for over 100 years and certainly this shows and is witnessed from the keen staff to the partners from top to bottom. Someone once told me that moving home was more stressful that having a child. Being a man I can’t attest to that but my wife can and it is. But with a superb partner like Anthony Inskip you are in superb and experienced hands He is the cool hand Luke of JS and he carries you through the tough days My wife and I have moved constantly in our 45 year careers some 14 houses. This 15th and hopefully last happy move has been in the hands of ardent professionals Jackson Stops

Keith · 17 June 2024

Agent replied · 27 October 2024

Dear Keith, a fantastic review - thank you, and we are delighted that you felt our property pedigree was evident during your house move, and that the service you received from Anthony was superb. May we wish you happiness in your new home. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Highly recommend

Highly recommend! Laura from the rental department (Bury St Edmunds branch) has always demonstrated exemplary professionalism and efficiency. The process of enquiring, applying for and subsequently renting a property through Jackson Stops has been easy to navigate and thus a positive experience.

Portia · 21 October 2025

Agent replied · 19 March 2026

Dear Portia, a wonderful five star review for Jackson-Stops Bury St Edmunds - thank you. We are very pleased to read that you would recommend us!

5/5

Trustpilot

Sold through Toby and his team

Sold through Toby and his team. No chain, what could be easier, you’d have thought? But probate issues caused a very significant complication and I really valued Toby’s understanding, integrity and knowledge. I trusted his advice and I’m sure exchange and completion would not have happened without it. Highly recommended.

Duncan · 22 March 2023

Agent replied · 27 October 2024

Dear Duncan, thank you so much for leaving a review and it's heartening to hear of your positive experience with Toby and his team. With best wishes from everyone at Jackson-Stops.

5/5

Google

Working with Zara Roberts from Jackson-Stops was brilliant. Zara is professional, responsive, knowledgable and thoughtful. She works hard to make sure she meets the needs of those buying and selling. A true professional and a real asset to her agency.

Grove · 29 December 2023

Agent replied · 24 October 2024

Dear Grove, thank you for leaving a review for us, and especially about the service you received from Zara. We will pass on your kind words. With best wishes from everyone at Jackson-Stops Cornwall.

5/5

Trustpilot

We had such a good experience with Jackson-Stops

We had such a good experience with Jackson-Stops. From our first viewing of the property the agent gave really good advice about how and when to proceed with an offer. It took us a few months to sell our property but the agent kept regularly in touch with us during this period which was really reassuring. When we were able to negotiate the agent gave more really good advice which allowed us to make an offer that secured the property. During the legal phase the agent kept us up to date and acted as an effective link between seller/solicitor and us. We can't fault the service that Jackson-Stops provided and would recommend them without hesitation.

Martin · 28 May 2024

Agent replied · 27 October 2024

Dear Martin, we're delighted to read your detailed 5 star review - thank you - and we are pleased to hear that you would recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Outstanding service

Once again JSS came up as outstanding in terms of service, communication and delivery. Will Jordan is a pleasure to deal with, professional, proactive and personable. Thank you once again for great service in letting our property.

Caroline · 8 February 2024

Agent replied · 27 October 2024

Dear Caroline, a great review - thank you - and we are delighted that you rate Will Jordan and Jackson-Stops as outstanding. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Anthony did a brilliant job

Anthony did a brilliant job of supporting us through our purchase. It was a fairly tricky chain but Anthony was extremely proactive and led on communication with all parties. Thank you

Izzie · 25 May 2024

Agent replied · 27 October 2024

Dear Izzy and Mark, a lovely 5 star review - thank you, and we are pleased to read that you felt supported through your property purchase. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Excellent personal service

Rosanna Diaper’s personal service made the stress of selling and buying a house bearable. She and the other staff at Jackson-Stops always answered queries, returned calls and kept us up-to-date with progress. Nothing but praise from start to finish.

CB · 21 October 2025

Agent replied · 19 March 2026

Thank you so much for your five star review of Jackson-Stops Bury St Edmunds and we are pleased to hear Rosanna provided such an excellent service.

5/5

Trustpilot

My Grade 11 listed property with…

My Grade 11 listed property with numerous contraventions proved extremely difficult to sell over an extended period of time.The presentation and marketing attracted multiple viewings, but potential purchasers were not prepared to accept the cover provided by the unambiguous, comprehensive indemnity.

Nick · 1 October 2025

Agent replied · 23 October 2025

Dear Nick, the sale of historic houses is one of our specialities and we are delighted to hear that you experienced an individual and professional service. We will pass on your kind words to Tracy and the team at Woburn. With best wishes from Jackson-Stops.

4/5

Trustpilot

Very efficient and thorough in terms of…

Very efficient and thorough in terms of communication and ensuring the process moved along at a good pace. Were also very accommodating and supportive in terms of allowing us to view the property throughout the process. Very happy in our first home.

Robert · 20 September 2025

Agent replied · 24 May 2026

Dear Robert, thank you for your positive review of Jackson-Stops. We are pleased to hear that you were supported through your house purchase and that the team was efficient and thorough. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

reliable, hard-working, diligent

Estate agents have a bad reputation this is true! However, Jackson Stops have complely changed my opinion. Despite problems with a pandemic, incompetent solicitors (not recommended by Jackson Stops I hasten to add) and a delicate buying chain, Mandy and her team worked tirelessly to get us over tge line into our dream house. Thank you all at Jackson stops especially you Mandy

Kirsten · 18 February 2021

Agent replied · 27 October 2024

Dear Kirsten, thank you for taking the time to leave such a glowing review, highlighting the professionalism of our Cranbrook branch. Wishing you every happiness in your new home. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Personal help and guidance - First Class

Personal help and guidance all the way through the selling process was first class. Somebody was always on hand to answer queries or liaise with the purchaser when needed. Sam was a great help and was always prepared to go the extra mile.

Jane · 12 July 2023

Agent replied · 27 October 2024

Dear Jane, thank you for taking the time to leave a review, and we're very happy to hear that you received personal help and guidance all the way through your selling process. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Excellent service

Lottie was helpful, knowledgeable and efficient throughout the process of selling. She was particularly skilled at keeping both sellers and buyers happy and informed when the legal processes regarding probate were so slow. I have no hesitation in recommending Lottie and the rest of the team at Jackson Stops in Newmarket.

AW · 24 October 2022

Agent replied · 27 October 2024

Hi, thanks for leaving a review about your experience with Lottie and the team at our Newmarket branch. We're delighted to hear that you received a skilled and professional service and that you would recommend us. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Sam Holmes at Jackson-Stops

Sam Holmes at Jackson-Stops, Newmarket has been brilliant. She is generous with her time and I really appreciated her helpful, constructive advice. It was great dealing with her. Cannot recommend her or her colleagues at Jackson-Stops enough. Give them a call.

Richard · 12 August 2023

Agent replied · 27 October 2024

Dear Richard, thank you for taking the time to leave a review and we will pass on your positive words to Sam at the Newmarket branch. With best wishes from all at Jackson-Stops.

5/5

Trustpilot

Jackson Stops - Awesome service

I have moved around the country 5 times in the last 4 years and have rented properties from different estate agents and by far the nicest and most professional and helpful of those has got to be Jackson Stops by a mile. Especially Lyn McDonald who has made the whole process so simple its been like a dream.Thank you Jackson Stops and Lyn

Jennie · 12 August 2020

Agent replied · 27 October 2024

We really appreciate your feedback Jennie, thank you. We will make sure your kind words reach Lyn!Best wishes, Jo from Jackson-Stops

5/5

Trustpilot

Rachel Kasule from Jackson Stops…

Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue.

Customer · 15 April 2026

Agent replied · 22 June 2026

Thank you for your five star review of Jackson-Stops.

5/5

Trustpilot

I really couldn’t recommend Toby and…

I really couldn’t recommend Toby and Guy highly enough. They are one of a kind. They have deep knowledge of the mid-Sussex area, easy to get hold of and will got the extra mile for you. They have been a real pleasure to work with and should be your first stop when it comes to selling your property.

Edward · 17 August 2021

Agent replied · 27 October 2024

Dear Edward, many thanks for your five star review of our Mid Sussex team, we're delighted Toby and Guy's skills, experience and local knowledge shone through. Wishing you all the best from everyone at Jackson-Stops.

5/5

Trustpilot

I dealt with Anthony Inskip all through…

I dealt with Anthony Inskip all through my property purchase.He was a pleasure to deal with even in the more challenging and frustrating periods!Thank you Anthony and the Jackson Stops TeamBest wishes,C Read

Chris · 26 January 2024

Agent replied · 27 October 2024

Dear Chris, a lovey review - thank you, and we are pleased to hear that your experience with Anthony and the team was a very positive one. With best wishes from all at Jackson-Stops.

5/5

Trustpilot

Midhurst branch

Really really impressed with Nick Ferrier and team at the Midhurt branch. Epic local knowledge and an impressive understanding of the regional and national markets, and its risks and opportunities for vendors. Was especially interested to take his advice on maintaining the value of my house and prep work I should be getting on with for a quick sale. Thanks!

Chris · 15 March 2021

Agent replied · 27 October 2024

Dear Chris, thanks so much for sharing your experience of our Midhurst team, we will make sure we pass your feedback on to Nick. Best wishes from all of us at Jackson-Stops.

1/5

Trustpilot

Patronising and dishonest

I initially approached this company after viewing a property they were marketing and considering making an offer.

KZ · 29 March 2026

Agent replied · 24 May 2026

We are disappointed to read your review and to learn about your experience. We would be grateful if you would email social.media@jackson-stops.co.uk with details of the office and property you viewed, so we can look into this for you. Thank you.

5/5

Google

My initial interaction with Zara is what made all the difference ,she was polite ,knowledgeable & courteous ,plus I had just lost my friend and father ,plus I suffer from long covid which is why I'm selling whitesands my beautiful house in sennen,Ben who visited is the owner which for me made a huge difference as he had a wealth of knowledge ,my property is complicated as its a business with various revenue streams and possibilities of running it as a business which ive done for 17 years or as a main residence, plus previous planning enabled it to be developed further,only hindered by me wanting to keep an attached cottage for myself ,he was honest and explained it may hinder the sale ,however we came to a decision to market it as a whole or without the cottage but with a caveat I wouldnt develop it upwards ,hurt keep the one level & that the purchasers of the main house could purchase the cottage for 20 % lower than market value when I decided to sell ,I always go with my gut instinct & I feel Jackson stops truro dealt with me mire professionally than any other agent ive seen to date I would certainly recommend.them and look forward to them selling my property near to their valuation, which at the end of the day is what you want

Teri · 25 October 2022

5/5

Trustpilot

High quality estate agents.

The professional approach by every member of staff was very reassuring and helped us through a stressful time. Emma, in particular, was wonderful and definitely sorted out many difficulties during the four months before we completed and moved. We would highly recommend your company to all.

Tricia · 25 June 2025

Agent replied · 24 May 2026

Dear Tricia, we are very happy to hear that you would recommend Jackson-Stops estate agents, and that Emma and the team were approachable, reassuring and helped you through! With best wishes from everyone at Jackson-Stops.

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Read Jackson-Stops's Google reviews

Questions about Jackson-Stops Cornwall

How many reviews does Jackson-Stops Cornwall have?

Jackson-Stops's Cornwall office has 533 reviews across two platforms: 46 on Google, 487 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Jackson-Stops Cornwall's rating?

Jackson-Stops Cornwall is rated 4.7 out of 5 across all 533 reviews, and 4.8 out of 5 on Google from 46 reviews, checked 9 October 2026.

Where is Jackson-Stops's Cornwall office?

Jackson-Stops Cornwall, 45 Lemon Street, Truro, TR1 2NS, Cornwall TR1 2NS.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.