Bond Oxborough Phillips Bude reviews

★★★★★ 5/5

Trustpilot

As a buyer experiencing the service and…

As a buyer experiencing the service and customer care from the Okehampton branch, I would highly recommend this team. From the beginning Chloe was warm, professional and very efficient. Elliot was excellent. Elle was amazing - ten stars! We also met Robin who was super lovely and very helpful too. Many thanks to all. Wandz & Steve V

Wandz · 12 September 2026

★★★★★ 5/5

Google

A first class all round service from Bond Oxborough, Bude. Alex carried out the initial appraisal and valuation, very personable, professional and thorough market knowledge. Knew potential buyers straightaway, different to most estate agents who today just rely on the property portals. Demonstrated great skill finding a buyer before the property went on the open market, although this sale did not proceed, which was no fault of Alex's. A new buyer was secured within a few weeks, after a series of viewings ably carried out by Beth who provided excellent communication, help and feedback at all times. After Beth found a buyer, Tracy handled the sales progression effectively to ensure completion took place to meet the deadlines of all in the chain. The best service I have received from the many estate agents, in different parts of the country, I have dealt with over the last 4-5 years. I therefore wholeheartedly recommed Alex and his team.

Edmund · 8 April 2025

★★★★★ 5/5

Facebook

What a fantastic hardworking team of people. There were two people especially that made our dreams come true Melanie & Holly. Melanie was our very first point of contact when looking to purchase & it was her determination and understanding for both us and the vendors that a sale was agreed, from there Holly took over and yet again Holly had her work cut out to proceed a sale from Scotland to England, liaising constantly between all parties & solicitors with extremely tight deadlines but this lady delivered against all odds. Thankyou both, you are very special caring ladies.

Sue · 1 May 2025

★★★★★ 5/5

Google

We had a fantastic experience of buying a house with Bond Oxborough Phillips from start to finish. Beth was incredibly helpful in responding to our enquiry and setting up our viewing promptly. We were shown around by a really professional, honest, friendly, and knowledgeable person (sorry I can’t remember her name!), then Beth was very efficient in dealing with our offer. After it was accepted, we were delighted to have Tracy as a dedicated contact to help guide us through the rest of the process. Tracy was extremely responsive and helped to keep everything on track - liaising with both sets of solicitors and the vendors on our behalf. It was reassuring to know that she was on top of everything and it was in safe hands. Thank you to everyone at Bond Oxborough Phillips for your help in getting us our dream cottage by the sea 🏠 🌊 😊

Gemma · 11 November 2023

★★★★★ 5/5

Facebook

We would like to thank Tracy from Bude BOP for the excellent work she performed during the recent sale of our bungalow. We were regularly kept up to date with the sale, especially approaching completion and were very happy with all aspects of our dealings with her. Many thanks again.

Colin · 11 January 2025

★★★★★ 5/5

Google

From Alex coming to value the property ( nothing was to much trouble)and Tracy was an absolute star and kept me informed about everything and did her upmost to make it as smooth as possible, a very helpful team from start to finish 😊 …

Claire · 20 February 2025

★★★★★ 5/5

Trustpilot

Thank You, Barnstaple Lettings Team, for Helping Me Find My New Home

I am ever so grateful to the Barnstaple lettings team at Bond Oxborough Phillips for helping me find a beautiful home for my beloved dog and me. It has been a long journey to find the right house, and throughout the entire time, Jeanette Down and Kelly Murray were absolutely supportive and professional. They kept me regularly updated about new rental properties on the market with a friendly, warm approach each time. During that period, I also visited other estate agents in Barnstaple for updates, but none were as friendly, pleasant, and professional as Jeanette and Kelly, nor did they have new houses coming to their portfolio as regularly. When I finally found the right home for us, Jeanette and Kelly made the process of credit checking and signing the contract incredibly easy and straightforward. I am delighted with my new house and my new landlords, and I have Jeanette and Kelly to thank for it. For anyone looking to rent a house in Barnstaple, I wholeheartedly recommend Bond Oxborough Phillips. Their lettings team is far from your standard estate agents. They are friendly and dedicated, ensuring you find exactly what you’re looking for. The level of service they provide is truly exemplary, making the entire experience smooth and enjoyable.

Mary · 30 July 2024

★★★★★ 5/5

Facebook

All the staff in Bude were friendly, courteous and professional. They kept us up-dated throughout our purchase and any queries were dealt with quickly and efficiently. I would highly recommend Bond, Oxborough Phillips to anyone buying or selling a property in the area.

Sue · 25 September 2025

★★★★★ 5/5

Google

From start to finish the team were totally professional responsive and helpful through what is a very stressful time. Alex and the team sold the house within a week. Then as time went on Tracey chased through solicitors and all the red tape right through to exchange. We would highly recommend this estate Agent

Christopher · 11 November 2023

★★★★★ 5/5

Google

We have dealt with Alex and the Bond Oxborough Phillips Bude team on multiple occasions and have always found them to be friendly and professional. They are always our go to agent when we are looking to buy or sell in the area and would 100% recommend the team and their services.

Simon · 11 November 2023

★★★★★ 5/5

Google

The team in the office at Bude are just great. They worked hard to achieve a sale of our property for us and kept us well informed throughout the process. They also advised us on what to do as the market dynamics in Bude changed and were always on hand when we needed them. Accessible, hard working and most of all nice people to deal with. It is a recommend from me!

Andrew · 20 February 2025

★★★★★ 5/5

Google

Great service from this estate agent. We had a really negative experience with the estate agents for our house sale in Bedfordshire. Bond Oxborough Phillips were completely the opposite and support supported us through the whole entire time for our purchase here in Cornwall. Cheers guys!

Paul · 23 November 2025

★★★★★ 5/5

Google

Excellent, thorough, competent and professional. Bond Oxborough Bude were all these and more, both in the initial visit to the agent's office and the subsequent site visit to our home. I would not hesitate to recommend them above all others.

Ian · 22 March 2024

★★★★★ 5/5

Trustpilot

I would like to publicy thank BOP Bude

I would like to publicy thank Alex, Stuart and all the team at Bond Oxborough Phillips Bude for a sterling service in selling my property. Nothing was too much trouble and they worked hard to keep my sale go through to exchange with their professionalism, friendly demeanor and enthusiasm. I can't thank you all enough. I also dealt with Holsworthy branch for the purchase and can't express enough how brilliant both offices were!! I would not hesitate to recommend Bond Oxborough Phillips for buying and selling property. They are honest, genuine and the real deal!!!!

Pam · 11 September 2023

★★★★★ 5/5

Facebook

I have never used a Sales Progressor before and Holly at the Holsworthy office was excellent. Very friendly with great communication, over the phone and email. A Sales Progressor is a valuable resource and really helped push the movement of the solicitors on both sides, as well as being the go between for the seller and buyer when questions needed to be answered.

Alys · 14 March 2024

★★★★★ 5/5

Trustpilot

Excellent estate agents in Barnstaple

Excellent estate agents in Barnstaple. Aidan and Will were great along with the rest of the team. Also a huge thank you to Philippa in Oakhampton who went above and beyond.

Nicola · 8 May 2025

★★★★★ 5/5

Facebook

We have recently moved into a property via Bond Oxborough Phillips and have found the whole process from the initial viewing to actually moving in, great! We have dealt with Pippa at the Bideford branch, both my husband and I agree she is an asset to the company. Pippa has gone above and beyond to help us, she's super friendly and nothing feels like to much trouble to ask her. Pippa has remained in touch since we moved in and has dealt with any enquiries, very quickly and efficiently. We would not hesitate to recommend this company- big thanks to Pippa 😊

Debbie · 24 May 2022

★★★★★ 1/5

Trustpilot

Extremely poor communication and lack of trust

Extremely poor communication and lack of trust. as a buyer, treated terribly. Confirmed an offer, only to gazump with a higher bid, without getting back to me. When asked why this had happened - told 'well the other buyer got their ID in quicker than you'. I said I was ready to go, but now didn't trust viewing properties marketed by them, in case it happened again. Disgusting immature response. No follow up. Pretty sure the seller doesn't realise their unethical practices. I will now not view any properties marketed by them, as I will not trust their purchase process.

S · 10 April 2025

★★★★★ 1/5

Trustpilot

Poor experience with Torrington Office

My experience with this office left a lot to be desired. Communication was inconsistent, and there appeared to be a noticeable difference in the level of service provided to different clients.

Jane · 4 June 2026

★★★★★ 5/5

Google

Fantastic selling experience with BOP. Alex and his follow up team were knowledgeable, helpful and efficient. Got the job done super fast! Many thanks !

Sarah · 26 October 2025

★★★★★ 5/5

Facebook

My husband and I can highly recommend Bond Oxborough Phillips, as their team dealt with our purchase very efficiently and competently. There were undue delays outside of everyone's control, but there was always a friendly, patient assistant on the line who reassured us when we had queries or concerns regarding our purchase. We are not planning to move again, but should the situation arise, we will use them without hesitation.

Mon · 7 April 2022

★★★★★ 5/5

Google

Great service provided from start to finish when purchasing our new property recently. Great communication the whole way through from the sales progression team and I also had a good experience with the sales team when viewing the property. You are the only estate agents I would consider in the area. Thanks once again.

Rachel · 17 September 2025

★★★★★ 5/5

Google

Many thanks Stuart, Alex and the team for your professional and helpful service. Much appreciated.

Liz · 11 November 2023

★★★★★ 5/5

Google

From the moment Alex came out to do a valuation, to viewings via the Bude team, through to completion with the help of Tracy, I would certainly recommend Bond Oxborough Phillips to anyone wishing to use estate agent services, thank you all

Annette · 22 November 2024