Trusted Agent profile · Corfe Mullen
★★★★★
86 reviews across 1 platform
147 Wareham Road, Corfe Mullen, BH21 3LA
Richards Estate Agents's office in Corfe Mullen, at 147 Wareham Road, is rated 4.2 out of 5 across 86 reviews on 1 platform, including 86 Google reviews rated 4.2.
Every review we hold for the Corfe Mullen office, from every platform, shown as written. First names only.
1/5
GoogleIgnorant, incompetent and extremely arrogant approach to tenants. Don’t respond to emails and rent out sub-standard properties.
Thank you for your review J B. You are obviously upset at missing out on a rental property that we must have had available. Can you confirm if you are the extremely rude man who came into our office and shouted at Kelly (our lettings … More
5/5
GoogleJason and his team are passionate about property and provide a first class service. motivated staff and great customer service.The individuals I have dealt with have a great deal of experience , knowledge and understanding of the whole moving process.
1/5
GoogleWorst estate agents I’ve ever heard of, wouldn’t trust them to tie my shoelace Edit: Review response even refusing to acknowledge me and calling me a random person! Unbelievable, would give 0 stars if I could
Thank you for your review Frazer, You don't explain why you have given us one star. Would you be kind enough to contact me as soon as possible and let me know what you feel we did wrong. It's just that in the last few days we have had one star reviews from random people who, having checked our long standing database, we have absolutely no record of these people having ever been clients or customers of Richards. And you are one of these people. If our company records are wrong and you have been a client/customer then this could be a serious matter that I will need to investigate to ensure whatever you are unhappy about never happens again. We definitely do not want any of our clients/customers to ever feel we have done something wrong. You are welcome to email me at jason@richardsestateagents.co.uk or if it's easier call me on 01202 602121. I look forward to hearing from you. Kind regards Jason (Partner - Richards Estate Agents)
5/5
GoogleThis company is a great example of a local business delivering high quality service from start to finish. You can be sure that Jason and his team will deliver an efficient and friendly service from start to finish.
5/5
GoogleVery friendly and professional, renting through them and everything went really well
Thank you for taking the time to leave a great review Karen. You've started our week with a huge smile. Kind regards Jason
1/5
GoogleDreadful customer service, ridiculous company policies, high handed, obtuse and incomprehensibly obstructive. Landlords hoping to let their property would do well to avoid this company. Potential tenants should avoid Richards unless you enjoy being patronised by condescending members of staff.
Hello Richard, I'm sorry you feel this way as my colleague and myself explained to you and your wife that any potential tenant must view a property before they sign a tenancy agreement. Nothing more than that and nobody in my office was rude to either of you. You told us that your wife lives in London so this would be very difficult during the week, we offered a Saturday viewing which you turned down. Richards Estate Agents will not put any Landlord through the potential situation (which has unfortunately happened before) that a tenant who has not seen the property they 'must have' signs the assured shorthold tenancy agreement collects the keys and then says they don't want the property and refuses to move in, costing the landlord loss of rent and additional set up costs. If other letting agents don't worry about whether or not a tenant to be has seen the house or not is down to them but we will not be so carefree. As said I'm sorry if this didn't match with your own plans but Richards always look after their Landlords. Jason - partner of Richards
1/5
GoogleSurprised they don’t have sewing machines in the office for how much of a stitch up they are!
Thank you for your review James. Would you be kind enough to contact me without delay to explain what you feel our office 'stitched' you up on. It's just that having checked our database we have absolutely no record of you having ever been a client or customer of Richards. If our company records are wrong then this could be a serious matter that I will need to investigate to ensure whatever you are accusing us of never happens again. We definitely do not want any client/customer to ever feel we have done something wrong. You are welcome to email me at jason@richardsestatagents.co.uk I look forward to hearing from you and resolving this matter. Regards Jason (Partner - Richards Estate Agents)
5/5
GoogleIan Cracknell is wonderful, friendly and incredibly patient
4/5
GoogleVery efficient, always responded quickly to any enquiries and problems. Highly recommend
Thank you for your kind words Pat.
2/5
GooglePoor customer service! Not good at getting back to you!
Sorry to hear about this Clare, and thank you for bringing this to my attention. I have chatted to the team here at Richards to ensure that they correspond with anyone who contacts our office as soon as they can possibly can. Kind regards Jason - Partner
5/5
GoogleDealt with Richards recently when buying a property and staff were always very polite and accommodating.
Thanks for the positive review Claire. Its always good to know that we're doing things the right way.
3/5
GoogleWorth a visit if you want to buy or sell a property in corfe Mullen
Hello Derek, Thank you for taking the time to leave a review but as you haven't left a written review you dont say why you gave three stars. As all feedback is important to us please feel free to call the office 01202 602121 and ask for Jason (the partner) so he can quickly address any issues you may have or have had. Kind regards Richards Estate Agents.
5/5
GoogleExcellent guys been using them for 15 years.
Very kind of you David. It's been a pleasure working alongside you for the last 15 years.
5/5
GooglePersonal and friendly
Thanks Tracey.
5/5
GoogleRichards have consistently provided high levels of customer service, over the years, & whether you are seeking to buy, sell or let a property they would be my number one agent of choice!!
5/5
GoogleA very professional and friendly service and would use again when needed.
5/5
GoogleKnowledgable about the area and helpful l
4/5
GoogleFriendly staff and quite quick to respond to any issues.
5/5
GoogleProfessional friendly service!
5/5
GoogleFriendly professional staff
5/5
GoogleAn honest, friendly motivated Estate Agent.
5/5
GoogleRating only, no written review.
Thank you Emma. We love getting 5 stars. You don’t say what was so good, so we’ll work on the basis that you were happy with everything we did for you. Thanks again The Richards team
5/5
GoogleHighly recommended.
Thank you Diane.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Richards Estate Agents's Corfe Mullen office has 86 reviews across 1 platform: 86 on Google.
Richards Estate Agents Wimborne is rated 4.2 out of 5 across all 86 reviews, and 4.2 out of 5 on Google from 86 reviews.
Richards Estate Agents Wimborne, 147 Wareham Road, Corfe Mullen, BH21 3LA.
