Richards Estate Agents Wimborne reviews in Corfe Mullen

★★★★★ 1/5

Google

Arranged a viewing,called as early to property to be spoken to by Debbie with complete contempt and disrespect,she cut the call short so I called back asking “were to park “ I was then spoken to again with contempt and told in no uncertain terms to “park on road” completely unhelpful and so rude This was all from someone who was new to the area and a cash purchaser These people are rude and I would recommend not to use

Simon · 19 February 2025

★★★★★ 5/5

Google

First time letting through an estate agent and was so impressed with Richards. Kelly was great with answering any queries quickly and communicating through every step. From viewing to moving she really helped make the whole process less stressful and got everything sorted so quickly. Would definitely recommend!

Sammie · 15 April 2024

★★★★★ 5/5

Google

I have worked with Joel for 10 months and always found him wonderful to deal with , very knowledgeable and accommodating I have dealt with him from Canada where our laws are totally different and he has walked me clearly through every step of the way . Well done Joel and thank you so much !

Sharon · 11 October 2023

★★★★★ 5/5

Google

Having bought and sold through Richards Estate Agents previously, when we needed a valuation for inheritance purposes, they were my first choice. Joel was very professional, friendly and helpful. Gave me lots of advice for selling the property as well. Would definitely recommend them if you are thinking of selling/purchasing a property.

Julie · 11 October 2023

★★★★★ 5/5

Google

Thank you Joel and Jack for all your hard work helping us sell our properties. You were very professional and patient with me when I asked lots of questions. I am so pleased I went to Richards for our sales. Thank you

Margaret · 15 April 2024

★★★★★ 5/5

Google

I bought a lifelong, home through Richards. Jason, the owner was very flexible in ensuring initial viewings fitted my busy schedule. Jack was an absolute pleasure to communicate with. Joel was like a ‘Rottweiler’ in moving the purchase forward quickly. Thank you for finding me my forever home I love.

Lisa · 15 April 2025

★★★★★ 3/5

Google

Having used Richard’s when selling and buying a few times in the last 20 years this time we were selling and disappointed with the lack of communication throughout the process, it was non existent. our buyers not making us aware of their situation until we were ready to exchange and they were not despite purchase 6 weeks before we found our new home, so it was the last thing we expected. Agent away on holiday but no call to say so right before completion so when we emailed we found out by out of office responder. N Christopher

Rae · 30 September 2025

★★★★★ 5/5

Google

Moving for the first time in 19 years was made so much easier by Kelly in the letting department. She kept me in the loop for new properties coming on, helped me in getting my application together when we found somewhere we wanted to go with. She kept me regularly updated on my application and made everything so simple with the whole process running smoothly and stress-free. Would highly recommend these guys, thank you. 😊

Katy · 11 October 2024

★★★★★ 5/5

Google

Excellent service from start to finish. Proactive in helping to achieve a speedy exchange and completion.

Mark · 11 June 2026

★★★★★ 5/5

Google

On walking into Richard's we were greeted by a very polite receptionist who arranged a viewing for the same day with Joel who was very knowledgeable about the property and area. Next day we put in an offer which came back very quickly accepted. Any correspondence was dealt with in a very polite and professional manner. HIGHLY RECOMMEND

Joanne · 15 April 2025

★★★★★ 5/5

Google

We recently used Richards in the sale of our property - the second time in approx 12 years. On both sales, the first viewer purchased each property and both sales completed extremely smoothly. The whole team at Richards were very professional in all aspects of the sales, answering any questions we had both quickly and efficiently. We would definitely recommend them.

Janet · 2 February 2025

★★★★★ 5/5

Google

Very professional and friendly agents which are also always available fir you as tenant when you have issues at the rented property. Was very pleased with the support received from Kelly Jerram in particular who was supporting us throughout our tenancy. Can only recommend them to anyone looking for a new home.

Thomas · 15 April 2025

★★★★★ 5/5

Google

Joel and Jason have been amazing in selling a probate property for my family recently, from the very beginning it was handled sensitivity and nothing was too much effort. They handled all viewings and were able to assist when problems arose quickly. They are a very professional and Friendly agency that I would happily use again.

Deb · 29 January 2025

★★★★★ 5/5

Google

Moving for the first time in 19 years was made so much easier by Kelly in the letting department. She kept me in the loop for new properties coming on, helped me in getting my application together when we found somewhere we wanted to go with. She kept me regularly updated on my application and made everything so simple with the whole process running smoothly and stress-free. Would highly recommend these guys, thank you. 😊

Katy · 25 February 2024

★★★★★ 5/5

Google

Joel was informative and helpful throughout the process of buying a property with Richards. Information and answers to queries were always communicated in a timely manner. Would recommend Richards estate agents. Thank you.

Anna · 11 October 2023

★★★★★ 1/5

Google

Broomhill Way!!! Still on the market whilst many similar properties let by straight away. Should avoid this estate agent at all cost, we put an offer for rent last year, was told we would be informed on the 28th of December then I phoned and was then told 3rd of January, that day came and went, kept phoning up for updates, the property is still available, and we were not communicated with and just sent an email stating we were unsuccessful. I believe that offer was not even forwarded to the landlord, and I feel that they are withholding offers to the landlord, they are very unprofessional in their handling of clients, I have since got a property, and I found out on the same day that I was accepted. Again, avoid these estate agents. Good luck to all the landlords advertising their properties with them.

Dean · 11 October 2023

★★★★★ 1/5

Google

I would advise anyone to avoid using this letting agency wherever possible. Upon viewing a property let by Richards. I explained to the agent that I would only be interested in applying if the property if it was definitely available long term. The agent assured me that while there are never any guarantees when renting, the landlords were looking for long term tenants and were “emigrating, permanently, with no intention of returning”. This move would mean changing my daughter’s school and I was clear about this too. Having been reassured we applied and were successful. We were offered a 6 month tenancy which would go on to a month on month contract after that. At this point we checked again if this was due to any uncertainty the landlords had about moving away. We were always assured, the landlords had moved indefinitely. On moving in, there were a few more alarm bells. One of which was a note from the landlords which signed off with “we hope you enjoy your stay” We later asked a neighbour if the landlords would mind if we contacted them directly to ask a question to which they agreed. We wanted to ask about the possibility of a small dog because when the property was advertised the add said “pets considered for £25 extra per month” The agency wouldn’t ask the landlords, so we asked them directly. They said no and offered the illuminating information that they were enjoying their “year sabbatical” We then went back to the agency, extremely upset and worried, asking them to be clear with us. We were then ignored with no response to our questions for almost two weeks, then received an email from another agent accusing us of harassing his colleague because we sent two emails were in need of answers. Needless to say we had to move again after 6 months. I have no issue with there being no guarantees when renting, I am aware of the vulnerability of it. What I find unforgivable is the lying to get someone in. Knowing that we are a family with a child to consider, knowing that the key thing we needed was a home to feel settled in, they looked us in the eye and lied. We then had to sit back and watch while they showed other families with small children around when the property was re advertised “long term” AGAIN, so that they could get some more money for the last six months of their break. This move cost us dearly and could have all been avoided with just the minimum amount of human decency and transparency. Don’t believe a word they tell you.

Michelle · 11 October 2023

★★★★★ 1/5

Google

We have been deceived by this agency and paid the consequences of trusting them. They advertised a property for rent as a “long term rent” knowing that the landlords would come back in about a year. This has been confirmed by the landlords themselves, also by the neighbours (landlord’s friends). We organised our life around the fact we trusted them, we ended up having to move in about 6 months because we never felt home, knowing that the landlords would come back. It’s the worst agency we have ever used, don’t trust them.

Edoardo · 11 October 2023

★★★★★ 2/5

Google

A little disappointed to find the flat I viewed on Tuesday has a “Let Agreed” on and taken down from Rightmove without a word or courtesy email/call to say I wasn’t considered as a tenant. I get there is VERY high demand in rentals but what’s even more disheartening and deflating for potential tenants is not only the immense competition out there against other potentials, but the viewing, putting interest forward and completing forms is all time consuming to then find it’s been taken down without letting those that viewed know first :(

Ellie · 25 March 2025

★★★★★ 5/5

Google

We recently bought our first property via Richards Estate Agents, mainly dealing with Joel. Joel has been incredibly helpful, supportive and professional throughout the entire experiance. Thank you so much Joel!

Kelly-Anne · 2 April 2025

★★★★★ 5/5

Google

Richard’s Estate Agents work in a very competitive area, but they do understand their patch. They give good advice, look after their clients and attempt to get the best deal for all parties. They have strong links with other estate agents and local solicitors. Joel, one of their senior staff is excellent and knows how to navigate the most difficult of situations. I can totally recommend using them for a sale, and dealing with them for a purchase.

Mark · 11 October 2023

★★★★★ 5/5

Google

Richards Estate Agents of Corfe Mullen is the most geuinene honest estate agents I've had the privilege to deal with. I would highly recommend them to anyone.

Rick · 11 October 2023

★★★★★ 1/5

Google

We have been deceived by this agency and paid the consequences of trusting them. They advertised a property for rent as a “long term rent” knowing that the landlords would come back in about a year. This has been confirmed by the landlords themselves, also by the neighbours (landlord’s friends). We organised our life around the fact we trusted them, we ended up having to move in about 6 months because we never felt home, knowing that the landlords would come back. It’s the worst agency we have ever used, don’t trust them.

Dr · 8 May 2023

★★★★★ 5/5

Google

My experience with selling my parents bungalow in corfe mullen was extremely positive from start to finish. All staff were efficient and understanding and the whole process was smooth and efficient. I highly recommend and would use their services again.

Manda · 15 February 2026