Connells Oakley Vale reviews in Corby

★★★★★ 1/5

Trustpilot

Irritatingly pushy, with an unwanted 'hard sell'.

Last year Connells valued my house. From that point on I was constantly being contacted to ask when I would be putting the house on the market. Phone calls, messages, contact cards through the letterbox (with handwritten notes saying please call me). It put me off them. When the time came, I used another agent. Recently, Ive arranged viewings of other properties, via various agents and there have been no issues. They all offer services but don't push and respect it when you decline. Yesterday, I arranged a viewing of a property which Connells are marketing. I expected to supply my details, give them my search criteria, my brief circumstances and arrange the viewing, but found myself subject to a 15 minute hard sell of a product where an agent 'does everything for me' and also a hard sell of their mortgage adviser. Despite telling the agent that Im satisfied with all my personal arrangements and that I just wanted to view the property, he persisted, which was quite irritating. The viewing itself was conducted by a different rep. (I was 15 mins early and he was 10 mins late, without any apology). There was little input about the property and I found some simple and perhaps obvious questions could not be answered. He did, however put a lot of effort and time into giving me the hard sell again, repeating the conversation Id had with his colleague earlier. He questioned my own financial decisions and pushed heavily for me to consider the Home Search package. It actually distracted from the viewing and highly irritated me, especially when someone won't take the hint that Im quite happy (at 56 yrs) with my own decisions and that I didn't want the product. I am porting my fixed rate mortgage via my lender. It is sorted. I don't need to pay someone else to do it. I can and do (constantly) look at all the property platforms. Im registered with various agents who send me details of new listings (often before they are published). I don't need to pay a Connells agent to 'do all that for me'. Connells staff need to listen. Im there to simply view a property. If only they put as much effort into selling the property as they do trying to sell their products. The persistence soured the viewing and not only I could I not wait to end the viewing, but I am actually put off viewing properties where I have to deal with Connells again because I have no wish to repeat my experience.

Mark · 9 August 2024

★★★★★ 1/5

Trustpilot

AVOID!!!!

AVOID!!!!! These are the worst solicitors to use for buying and selling your property. They are unprofessional, rude, accept no responsibility when things go wrong and speak to you in a derogatory tone, like your an inconvenience for asking for an update.Poor communication with internal departments and actually bad mouth their own solicitors! Do not speak to external companies to chase enquiries, or update them. Everything is done via email, no personal touch. Dismiss your complaints and bully/threaten you when you question things.Increase fees which they don't tell you about or ask you to authorise then refuse to explain them when you receive your final bill.The list is endless!

Kelly · 7 August 2024

★★★★★ 5/5

Google

The team at Connells Corby were very helpful in the purchase of our property, throughout the whole process were kept in the loop which was a real comfort for us. They were very good at liaising between the solicitors and us. For most of the process, we were dealing with Sheridan and Hannah and they did exceptionally well. Thank you very much

Daisy · 26 October 2023

★★★★★ 1/5

Trustpilot

Appalling service

Made an appointment to view a property. For 3 days in a row they sent me a reminder to attend the viewing. I arrived & waited in the bitterly cold weather for someone to arrive. On phoning the company I was told someone would be with me in minutes. After a further 10 minutes I phoned for a taxi to collect me. The agent did eventually arrive but I told her that I no longer wished to view the property. I thought I would've received an apology from the branch manager but no such luck. Avoid the company.

Louise · 14 February 2026

★★★★★ 5/5

Google

The Senior Lettings Manager at Connells in Oakley Vale is super helpful and her knowledge of the area and tenancy law is amazing. Thank you Nikki for your help today. I will be using Nikki and Connells to rent out my properties once they are available. Highly recommend this professional young lady.

Shaun · 9 August 2025

★★★★★ 1/5

Trustpilot

GDPR breach and passive aggressive emails - AVOID CONNELLS AT AL COSTS

I am receiving passive aggressive emails from Connells 5 years after they made my house purchase 10x harder than it needed to be despite being told my information had been removed from their databases in line with GDPR regulations- clearly they cannot even manage that. As a first time buyer I was given a terrible deal as I unfortunately did not know any better- if you are a first time buyer, or really any buyer, AVOID CONNELLS.

Natalie · 9 March 2026

★★★★★ 2/5

Trustpilot

Like all estate agents

Like all estate agents, they are vague and not capable of providing buyers with the required information. Basically estate agents book in a handful of viewings, act as a path through to portals like Rightmove and that’s it. The house sells itself, not the agent. They just collect commission for hardly any work.

Mr · 20 August 2026

★★★★★ 1/5

Trustpilot

Very disappointing experience with…

Very disappointing experience with Connells. The staff were unprofessional and completely unhelpful whenever problems came up. Instead of trying to resolve issues, they avoided contact and ignored messages for weeks. I had to fight for over 10 weeks just to get my deposit back, which caused unnecessary stress and frustration. Communication was terrible throughout the whole process. I would not recommend this agency to anyone.

Diana · 26 May 2026

★★★★★ 5/5

Google

I secured a property last year from Nikki and Siman at Connells. They was really understanding about my situation and did all they could to help secure a house. Whenever I needed anything they was very helpful. Went above and beyond to secure a great property in Corby for me and my partner to start our new journey. So thankful!

Adam · 1 October 2025

★★★★★ 5/5

Trustpilot

Recent valuation

I recently had a valuation carried out by Steve Mather, from previous experience I wasent full of confidence with Connells however Steve did a superb job , he hit the nail on the head with the valuation and the rent figures and it was exactly what was put forward, I wish more surveyors where like Steve. I hope he gets this feedback and I hope I get him again on future projects. 10/10

Frazer · 19 March 2026

★★★★★ 5/5

Google

Nikki and Siman have been nothing but helpful, proactive and responsive to help me and partner with listing and renting out the flat. Helping with any obstacle and overcoming any problems. Would highly recommend using these 2 if thinking of letting out a property😆 …

Gemma · 11 February 2026

★★★★★ 1/5

Trustpilot

This is the worse most unprofessional…

This is the worse most unprofessional low class company I’ve had the misfortune to deal with in 50 years. They will do absolutely anything to wriggle and negate any responsibility when things go wrong, which they will I assure you.. do yourself a favour and steer well clear . They don’t deserve one star, the higher up the chain you go the more incompetent it gets. Awful, terrible service. I spoke to the police about the incident and the Seargent said “ oh they’re terrible , we’ve had problems.”

Christopher · 13 January 2026

★★★★★ 5/5

Google

This was my first time facing with estate agents dealing to rent a house I was soo wary because it was my first time but to be honest Lauren and Nikki made it easy for me the whole team of Connells are very helpful I appreciate the whole team of Connells and special thanks from Nikki and Lauren

Abdul · 26 October 2023

★★★★★ 5/5

Google

Nikki was the most helpful and most professional person I have ever meet. I would highly recommend this branch to anyone looking to buy or let. Thanks again so much for all your help getting us all sorted!

Hamza · 11 October 2024

★★★★★ 5/5

Google

Me and my family had to find a rental property in a short period of time, and Nikki made it possible. Nikki’s affability, professionalism and responsiveness were truly commendable. She made the process seamless, addressing concerns promptly. I highly recommend her service for anyone seeking a reliable and efficient property rental service!

Chandani · 29 January 2024

★★★★★ 5/5

Trustpilot

Nicola and Mihai were both very helpful…

Nicola and Mihai were both very helpful and supportive during the process of renting a flat. They were able to coordinate matters from start to finish, and I would recommend both of them.

ANTHONY · 15 December 2025

★★★★★ 5/5

Google

Excellent service and kept us updated at every stage. Thank you! I highly recommend. Would use for any future sales or purchases.

Sue · 11 July 2026

★★★★★ 5/5

Google

Had a fantastic experience working with connells. Their team was professional, responsive, and incredibly helpful. Especially simmandeep arranging viewings, answering questions, or handling paperwork, everything was done efficiently and with a friendly attitude. I truly felt supported every step of the way. I highly recommend to anyone looking for a reliable and trustworthy property agency

Rahul · 11 October 2025

★★★★★ 5/5

Google

Great Service! Nikki was too good in handing all the thing on time

Mohit · 9 August 2025

★★★★★ 5/5

Google

Had the pleasure of dealing with Siman she is very professional and knowledgeable, I would highly recommend her and all the team at Connells to help you find a property.

Rav · 11 May 2026

★★★★★ 5/5

Google

As first time buyers, my husband & I were anxious as we didn't know what to expect especially in this climate of covid 19. Kasia took the stress and uncertainty away. She was very helpful, constantly reassuring and guided us through the whole process. This lady is exceptional- to be recommended by other estate agents as the best mortgage advisor in a competitive industry further proves how exceptional she is. Thank you Kasia. 🤗🙂

Susan · 26 October 2021

★★★★★ 5/5

Google

Connells Letting Agency are simply the best in Corby. Now dealing with the team, who are Nikki @ Siman for near five years. A landlord for now 15 years, and dealing with all the agencies in Corby over this time. I now trust Connells to deliver the right tenants, according to a clear brief. I highly recommend the team at Connells.

Paul · 27 July 2025

★★★★★ 1/5

Trustpilot

Poor they do not contact you

Poor they do not contact you. I wouldn't recommend them. I have asked 5 times what date doe's my contract end still no reply. The staff can be rude when you call for information. Do not sign the content. Please do not ues.

MRS · 12 September 2026

★★★★★ 1/5

Trustpilot

I loved the property on their site

I loved the property on their site, I asked for viewings on 31 ist of January, I was asked to view the property on a Saturday 05 of February, the key lock wasn't working I was asked to go back and view on 12th of February, after viewing we were told that we would get a phone call with landlords approval or not, then I got a phone call from the Connels, asking me how much I was gonna give to them i told the the price, and if it was long therm wich I agreed.No phone call from the Landlords approval or denial, I called the Connels twice on 12th and 13th of February,her colleagues told me: the first time the lady how show us flat was busy, the second time she was out, on 14th of February I checked the site and the Status was "let agreed "; later i was told that the flat was given to someone else. No common sense from the Connels to tell us the good or bad news before their changed the flat status on Google and let's find out this way.No common sense from the ConnelsI was wondering let agreed by whom?

Leliana · 14 February 2024