Connells Oakley Vale reviews in Corby

★★★★★ 1/5

Trustpilot

Disappointing Experience with Connells Estate Agency

Unfortunately there is no option to leave no stars. Our experience with Connells Estate Agency has been disappointing and frustrating. Despite choosing to seel our house with them due to their familiarity, we encountered poor communication and unprofessionalism throughout the process. From inaccurate advice provided by their mortgage advisor which led to delays and unnecessary stress and wasting money on our part, to feeling pressured to accept offers from investors, it became clear that our interests as clients were not prioritised. Despite assurances, the agency failed to address our concerns effectively, leaving us with a lack of confidence in their reliability and credibility. Overall, if you want to have a stress free, professional sale DO NOT choose Connells to present your home to the market!

Holiday · 8 February 2024

★★★★★ 1/5

Trustpilot

They have been holding my deposit since…

They have been holding my deposit since March with no reason at all. We spoke to the landlord personally and agreed an amount which we sent an email detailing and still they don’t want to process our deposit. The one star is for Naomi and Ben from the hitchin office everybody else is useless

Hope · 17 June 2026

★★★★★ 5/5

Google

I have used Nikki for several years and the service she provides is outstanding. Nikki goes above and beyond to help and without her id have been in a pickle on a couple of occasions. She is an absolute credit to Connells and im so grateful for all her help. Thank you so much x

Keely · 8 September 2025

★★★★★ 1/5

Trustpilot

Rude and do not communicate dont…

Rude and do not communicate dont update you and do not reply to messages .. waste if time and a just unreliable very unprofessional especially a guy named luke Rolt and chante Stott avoid these 2 at all costs

JIMMY · 24 September 2026

★★★★★ 5/5

Trustpilot

Connells Dorchester

Connells Dorchester, Dorset - The service we received from Connells was brilliant. A big shout out to Lily who certainly went above and beyond what she needed to do. We had a particularly difficult flat sale for a number of reasons, none of them to do with Connells and they were with us every step of the way making sure things went as smoothly as possible. Lily and her team in Dorchester are a credit to Connells. Thank you.

D · 11 January 2024

★★★★★ 5/5

Google

What am amazing company. Rented through them and it was nikki who looked after me. She did so much to help me after having trouble sorting out renting and she was just fabulous throughout. So lovely and nothing was to much trouble. I plan on living in my new place for many years but should that ever change Nikki will be my first point of contact for help in the future. And will highly recommend to all. She really is a credit to connells and goes above and beyond to provide an amazing service.

Ryan · 11 October 2024

★★★★★ 5/5

Google

Thank you to Abigail Kaylor for helping us with our Mortgage application. Abigail has been fantastic throughout and went through all the options available before submitting our application. The service was great and at no point we felt under pressure in choosing our mortgage. Highly recommended.

Manjit · 29 January 2024

★★★★★ 1/5

Trustpilot

Mortgage advisor

I went to get a mortgage in principle. After discussing and giving all my intimation, I didn’t hear anything from the company. I kept sending emails, and phone calls to the office multiple times. Every time I was told that someone would get back to me but nobody never got back. Incredible how such a company can even exist with such employees.

Anyone · 6 April 2026

★★★★★ 1/5

Trustpilot

Ghosting I believe has happened rental connells blaby office Leicestershire …

Ghosting I believe has happened rental property agent never replied back to me for ages then say not accepting my application affordability was there, taken all my time to gather all they needed and if this was a problem could have ask for a guarantor i have asked for all my documents to be removed and be deleted in my opinion appalling please be aware .

Michael · 26 February 2026

★★★★★ 5/5

Trustpilot

Kirsty from the accounts team from…

Kirsty from the accounts team from Connells, she really helped me from start to finish with my query, considering our urgent situation we’re currently dealing with - she made sure to do everything she could to help us out and went above and beyond for us. Really glad I spoke with her.

Melody · 8 June 2026

★★★★★ 5/5

Google

After my review below, I have gone back to Connells to seek advice and look at my options. The team (Abigail) couldn't be any more help than she was, very friendly and professional. This goes for the whole team that I have liaised with. In the time I started out with Connells, some staff have moved on but the existing team are absolutely superb and make you feel at ease and explain everything with such detail, it makes the most complicated scenarios very understandable. I was initially contacted by Connells regarding my position and with some fantastic advice, my ambition of owning my own home came along 18 months sooner than my original plan. I spoke with Kasia about my mortgage options and circumstances and from the very start right through the process, she has been absolutely superb. The complete professional, in depth knowledge and the ability to flex her approach when discussing various issues depending on my own knowledge of the topic. With a very thorough explanation and with a very friendly and caring attitude, you can tell Kasia is the complete trustworthy professional. I only really dealt with Kasia but from the time I walked through the door at Connells, someone was there to welcome me and ensure I was ok and offered me a drink and seat whilst I waited for my appointment. Whilst doing this you could tell there was a very good team working closely together and very professional. I highly recommend using The Connells team in Corby.

Ralph · 26 October 2023

★★★★★ 5/5

Google

We got Abigail as our mortgage advisor. We were trying with different advisors before and I can honestly say she is the best one, I couldn’t have imagined anybody better. She is professional, kind and she was always ready to answer all of our questions and concerns. The biggest plus is that with Connells we got help with all of the steps of buying the house (personal insurance, home insurance, will) not only the mortgage. I will recommend Abigail and Connells to all family and friends.

Dominika · 26 October 2023

★★★★★ 5/5

Google

Nikki is a breath of fresh air - usually you think estate agent and its a hassle - Nikki broke the mould!!!- Nikki is helpful, friendly, knowledgeable, professional, and such a wonderful credit to Connells. I've dealt with Nikki for the last 5 years and nothing is ever an issue- she's always available at the end of a phone or she replies promptly by email - just fantastic service from a individual who is caring and fantastic to deal with!! Thanks Nikki

Spencer · 26 October 2023

★★★★★ 1/5

Trustpilot

Time Wasters

I booked in to view at property with Connells on Saturday at 11am. I arrived 5-10 minutes early, after a long journey and waited for the agent to arrive. When no-one turned up, I called the office twice but there was no answer, so I left a message. I eventually had to give up waiting as I had viewings booked in with another agency.

Amanda · 28 February 2026

★★★★★ 1/5

Trustpilot

We are absolutely disgusted with the…

We are absolutely disgusted with the way this situation has been handled. We placed a deposit on a park home in good faith, fully expecting that we would be kept informed of any deadlines or time scales relating to the sale. The park manager had apparently relayed a time frame to the estate agent, yet this crucial information was never passed on to us.

Donna · 27 February 2026

★★★★★ 1/5

Facebook

I have been renting in my property for 5 years. I have never really had any issues on which I would have needed to report. Most issues I have just dealt with my self. However, back in June I had a leak in my radiator, something which I could not fix myself. I reported the leak on there online reporting system. Someone contacted me regarding coming to repair the leak. I work during the week and have dogs so I’d need to be present. They refused to do a weekend so I was forced to book a day off work. Being self employed I had to take the loss. I waited in all day, I messaged them nearing the end of the day asking to confirm if someone’s still coming. I had no reply. And no one showed up. I followed up with connells, provided proof it was all booked in and they said that I’d need to book in again with them. I said well this time it has to be a weekend. They said the contractor has already had a quote so it has to be them and during the week. After much back and forth me explaining I can’t afford to do any other days other then weekends. They threatened that any damage done would be held accountable by me as I couldn’t do weekdays. Which apparently was stated in my contract that all works must be done explicitly on weekdays. I asked several times for them to show me where it says that, to no responses. I was forced to find someone to come and sit the dogs while someone attended. By this point it was nearly 2 months since reporting it. Again a no show. 3 months on and it’s not fixed and no one seems to care. Making out it’s all my problem. I also changed my name on the contracts over 1 and half years ago as was me just living here now. And they failed to do it despite me checking it was all done. And so have been contacting the other person breaching my confidentiality. I will never rent with them again and I would strongly advise anyone to stay clear.

Ryan · 24 August 2024

★★★★★ 5/5

Trustpilot

James was a great guy 100% professional and committed and friendly would defo recommend connells great employee deadication

James was a great guy 100

John · 15 May 2026

★★★★★ 3/5

Trustpilot

Title: Mixed Experience with Connells Property and Agent Harriete Ward

Rating: ★★★☆☆ (3/5)I recently had the opportunity to work with Connells Property, with Harriet Ward as my agent. My experience with Connells had its ups and downs, and I feel it's important to provide an honest review to help potential clients make informed decisions.Let's start with the positive aspects of my experience:Positive Points:Good Communication: Harriet Ward displayed commendable communication skills throughout the process. She promptly responded to emails and calls, ensuring I was always in the loop regarding the progress of my property transaction. This was greatly appreciated and helped alleviate some of the stress associated with property dealings.Outstanding Assistance with Queries: Harriete went the extra mile to assist with my numerous queries and questions. Her willingness to address my concerns, no matter how trivial they may have seemed, made me feel valued as a client.However, there were certain negative aspects that marred my experience:Negative Points:Procedures Left Until the Last Minute: One significant drawback was the tendency to leave crucial procedures until the very last minute. This lack of proactive planning left no room for addressing potential hurdles or issues that could have been resolved with more time. It created unnecessary stress and uncertainty, which could have been avoided with better organization and foresight.Inadequate Property Cleaning: When I moved into the property, I was disappointed to find that it had not been cleaned properly. This oversight was unexpected and frustrating, as I had expected a higher level of attention to detail. Having to clean the property myself upon moving in was an inconvenience that should not have occurred.In conclusion, my experience with Connells Property and Harriet Ward as my agent was a mixed one. While Harriet displayed excellent communication skills and was always there to assist with my questions, there were notable issues with last-minute procedures and the cleanliness of the property upon moving in. If Connells can address these shortcomings and improve their procedural efficiency, it would significantly enhance the overall client experience.I hope this review helps potential clients make an informed decision when choosing Connells Property and their agent, Harriet Ward, for their property needs.

Jessica · 12 September 2023

★★★★★ 1/5

Trustpilot

Avoid!!!!!!!!!!!

Recommend this company is avoided! After my dad passed away, the agreement was terminated, Connells were aware of the circumstances yet this company continued to advertise our property without consent! 2 months later a letter was received to both my parents advising that the agreement was to expire 6 weeks later. When challenged it was advised that the letter was automated yet they didn’t recognise their own reference. If an agreement has already been terminated why are we receiving automated letters containing incorrect information. The Branch Manager was conveniently always unavailable when visiting the shop!This experience is getting 1star as I wasn’t given the option review with no stars !

Amanda · 11 September 2023

★★★★★ 1/5

Trustpilot

For your sanity, safety, & financial security - STAY CLEAR!

For your sanity, safety, and financial security, please stay WELL CLEAR of Connells. Here are some reasons: 1. Dangerous Houses: We rented a house through them for 12 months while the sale of our property is going through and we look to purchase elsewhere. On moving in, we found the boiler to be leaking oil and was unusable - the air was absolutely filled with noxious fumes and we both had blood coming from our noses. Being pregnant, we couldn’t move in for weeks until it was all fixed. We still have not received recompense for this.2. Incompetent & Threatening: The landlord requested that we change the bank to which we make payments, which we immediately did. Connells then began issuing us with CCJ threats - and would not stop, despite them knowing we were paying our rent. While they eventually apologised, this caused a lot of stress given we were about to embark on a new mortgage and that this would affect our credit rating. 3. Inhumane and breach of covenant of ‘quiet enjoyment’: We have a rental agreement for another six month for this property, however the landlord wishes to sell it. Needless to say, no one wants to buy the place when there’s an active tenancy for another SIX MONTHS. However, someone has requested to do a viewing next week - on the very day our baby arrives. Up to now, we’ve said that viewings are possible if pre-arranged (which is not incumbent on a tenant to do and was us being kind), but have always been very clear that September and October were 100% out - this was agreed well in advance with Connells and the landlord. Tenants pay a lot in rent and part of those terms is a right to ‘quiet enjoyment’ of their property. At no time is this right more sacrosanct than during those first precious months with a newborn, and for me while recovering from major surgery. Personally, I’m not even having my family to visit until November, so to have strangers walking around my home while I’m remembering how to breastfeed, the baby and I are trying to sleep, midwives are changing dressings etc. is filling me with horror and dread. I would have thought in this day and age everyone would understand this. Both Connells and the landlord originally said ‘of course’ to this stipulation, but now they are going back on their agreement and have said viewings must continue.So the fact that we are now having to prepare for someone to view our home rather than the arrival of our child gives you a taste of the kind of agency they are! The correspondence we received about it yesterday told me that I need to ‘stay in the bedroom’ in the attic, as if I belong in a Brontë novel, or should somehow feel ashamed of new motherhood. So, to conclude, if you are thinking to sell with Connells, please think again, their level of competence means I wouldn’t touch them with a barge pole.If you are thinking of viewing a house with Connells, expect to encounter tearful tenants banished to attics who are in no position to have strangers look around their homes - you will not be welcome!And, most crucially, if you are looking to rent with Connells, expect dangerous houses, no privacy, breach of agreements, and potential life-long consequences to your financial security!

Laura · 8 September 2023

★★★★★ 5/5

Google

I have had a very good experience with connells and would really recommend their services to anyone looking to buy or rent a house. Hooray off to my property

Yinka · 11 March 2026

★★★★★ 1/5

Google

Not at all happy with being misled was told there was a free month if I moved in before Xmas and now nobody is willing to back me up feel ripped off and has ruined my Christmas and new year worrying about the rent

Mo · 11 October 2025

★★★★★ 5/5

Google

I went into the Oakley Vale branch in October last year and met Nikki Boyles who deals with letting she was so helpful and advised me that they had a contract with some new flats near the Train Station which I had my heart set on. Nikki promised to keep in touch and keep me updated and she couldn't she always ensured a member of the team always would. Despite not getting as many flats as she had hoped I am still sitting In my new flat that I am so pleased with due to Nikki working her magic and getting me one. I can't thank her enough abd her team for all there support and help. Fantastic experience and made my move extremely smoothly. Would recommend to anyone who wants a stress free move.

Glen · 27 June 2024

★★★★★ 5/5

Trustpilot

We were looking to rent and found a…

We were looking to rent and found a property we liked with Connells. The pace at which things were sorted was just dreamy. Within a few days, paper work was done and we literally move into the property within that week!! I can’t thank Adam and Ambre enough for their kindness and understanding. They really went out of their way to sort things out for us. I remember Ambre having to come in early to hand over the keys so that the packers could start early and Adam also had to stay in late for some paperwork to be done on time. Kudos to the fantastic team! Highly recommended.

Dileep · 27 June 2023