Trusted Agent profile · Corby
★★★★★
290 reviews across 2 platforms
10 Charter Court, Great Oakley, Corby, NN18 8QT
Connells Lettings's office in Corby, at 10 Charter Court, is rated 4.7 out of 5 across 290 reviews on two platforms, including 289 Google reviews rated 4.7.
Every review we hold for the Corby office, from every platform, shown as written. First names only.
5/5
GoogleMany Thanks for Kasia. She is absolutely great and professional person. She found the best mortgage offer for us. Kasia supported us from beginning till exchange. We are very grateful for her help with our solicitors who were difficult to cooperate with. She also found amazing building insurance for our new home. We highly recommend Kasia . She does her job best as much she can and she is always in touch if you need her help. Thank You very much Kasia Gawron :*
5/5
GoogleI recently had the pleasure of working with Nikki from Connells Lettings division, and I couldn't be more grateful for the swift and friendly service I received. Nikki's professionalism and warm demeanour made the entire process seamless. Additionally, the welcome pack was a thoughtful and much-appreciated touch, enhancing the overall experience. I highly recommend!
Hi Robert, thank you for sharing your positive experience working with Nikki from our Lettings division. We are delighted to hear that Nikki's professionalism and warm demeanor made the process seamless for you. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations.
4/5
GoogleNikki Boyles was very helpful to me in negotiating rental of my flat.
Thank you for your lovely review Judith Wray. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent and helpful staff. Special thanks to Nikki Boyles!
Many thanks Adrian Kala for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleRented a property last year that was a complete mess. Looked around the house as someone had just moved out, was told it would be painted/cleaned and was met with a general positive attitude that things would be sorted. Moving in date could be pushed back if more time was needed to sort it out which I was fine with. Moved in and the upstairs hadn't been touched. There was dust all over the place, both garage doors had broken locks, one room was baby pink covered in awkward shelving, bathroom sink wasn't even connected to the piping so just leaked, bathroom wasn't even properly sealed so water leaked through the roof, shower would stop working intermittently, shower room had no door, living and kitchen had no internal doors etc. After 2 weeks of complaining I was refunded some money to make up for the money I put into painting and cleaning. A few weeks into the rental the garage doors were replaced so I felt like things could be alright, but just got worse from there. It took almost 6 months to be told "Shower room has no door, This was removed about 10 years ago and was not present when you viewed the property, and therefore will not be replaced." and "Bedroom door has a dent in it, it was agreed upon move in that that you could decorate upstairs as you wanted to move in quickly so you have permission to deal with this." Around 11 months in to the rent the shower was looked at as well, shower completely replaced, still had the issues with it. I had minimal assistance throughout the letting, a few emails saying it would be looked into or the landlord would be contacted, but I emailed around once a week to get something done and nothing was done. I've now moved out of this property and after requesting my deposit back it took 10 days for the landlord to respond that they are "looking into" issues, apparently the grass has weeds and the painting I did upstairs dripped down onto the framework. Unsure as to what to do I contacted the office I let from and was trying to sort it out with them, after a few days of asking them questions that were answered I was then met with the below. "As I mentioned, you need to talk to *. This is not my job and drawing me away from my current responsibilities. I provided her contact details to you. Please continue this ongoing situation with *. Sorry if it sounds blunt and rude, but I have many things to do that are my job." The house is now available again, with images used from before I rented the property. I can't imagine anything has been changed/worked on It's available today and described as a "treasure trove of a property which is immaculately presented". One mans trash is another mans treasure I suppose. In essence, Connells have done nothing but apologise while they continued to take my money and offer minimal help for issues I had with my rent. The landlord not responding/offering to fix issues is out of their control in essence but some customer care could go a long way in helping me understand my situation and what to do. I would never deal with Connells again and in getting a new property have avoided anything to do with them. Funnily the people I have got the new property from have bought from Connells and had nothing good to say. Glad to see Connells are keeping a good image for themselves
5/5
GoogleCannot recommend the service received from Connells letting team, in particular Nikki. Constantly on hand to sort out any issues and arranged an amendment to our tenancy agreement with an unpredictable change of circumstances, absolutely hassle free during incredibly difficult times. Email response times are minimal and Nikki's just an all round lovely lady who cannot be faulted and is an absolutely credit to the company. Massive thanks to Taylor too! x
5/5
GoogleNikki in lettings is just the best. She is super helpful and good at her job. She supported me in the process of renting in the UK for the first time. Even though I decided to move somewhere else (personal reasons) she was super nice. Would recommend letting there 100%.
Many thanks for your marvellous 5* review and recommendation Vivien. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbigail best mortgage advisor in the uk. Actually the whole world ! Definitely recommend going to Abigail for your first mortgage. Also want to give a big shout out to Sheridan and Hannah for helping me secure my first purchase. Definitely recommend everyone to speak to the sales team, if you’re looking to buy.
5/5
GoogleI came here a few months ago looking for a small place to rent; Nikki in lettings immediately knew just the place and it turned out to be the perfect spot. Furthermore, while I struggled to get people to turn in their paperwork, Nikki was able to wrangle them without a problem. She took a very stressful situation and made it far easier to cope with; I'd certainly recommend her for her level of service and efficiency.
5/5
GoogleGreat team, professional, knowledgeable and personable. Would recommend Nikki and her team to anyone looking to let a property
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleAbigail was fantastic👌she helping us through our mortgage process . you are the best Abigail. Thank you 🙏🌹 …
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Nikki and the team. Efficient, polite and listens to my requirements
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
5/5
GoogleIt was positive throughout. Taylor was very helpful from start to finish. She kept me informed of everything throughout and made the whole process very easy and stress free. She was willing to help wherever she could and would always find the answers to any questions that I had. I would highly recommend anyone to go to connells when trying to find a home. All the staff are very friendly and easily approachable.
5/5
GoogleSheridan and the team were fantastic and the process was very smooth.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe would like to thank Mrs Kasia Gawron for full professionalism in buying a house. Very nice, fast and helpful service. My wife and I am 100% satisfied. We recommend the agency !!! thank you Kasia for such great service.
Hello, thank you so much for taking the time to provide our Connells Oakley Vale, Corby with a 5-star review especially for acknowledging the support Kasia gave you with your property purchase.
5/5
GoogleI would like to thank Connells for a excellent customer service and help with all matters concerning my tenancy. I am most grateful, I love the location of where I live and that would not have been possible without Connells. Many thanks to Nikki Boyles From Mr Eric Romain very happy tenant
5/5
GoogleWe can't say enough about Nikki. She went out of her way to make sure we received the very best service possible. Our situation wasn't the easiest as we were coming from abroad, but Nikki made every effort to remove any stress from a very difficult process. A good professional, great work ethic and wonderful sense of humour. We Thank You. Kerry and GaylePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleNikki and Simon have done another fantastic job finding tenants quickly and efficiently. They assured me they could get me new tenants to meet my timetable and they didn’t disappoint. They make it look so easy and this is the fifth time they have found high quality tenants for my properties . They are always eager to meet customers needs and are very competitive on price for a comprehensive service. I highly recommend them and will continue to use their services, it was finally great to meet Nikki and Simon in person at one of the viewings and both were so professional and knowledgeable. Once again many thanks again to both Nikki and Simon. From Kurt and Gwyneth Landlords LeicesterPositiveProfessionalism
5/5
GoogleGreat service and very competent team. I especially recommend Abigail, she is reliable and very trustworthy.
Thank you for your superb 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleNikki from connells corby is hands down the most amazing and compassionate estate agent possibly in the country. She went way above and beyond to help us after us having a very horrible year and we would quite easily be homeless if it wasn’t for her. We as a family owe her everything and could not be more grateful and recommend her enough!
It's fantastic to see another 5* review and recommendation for our local team. I will make sure your kind comments are known to the team. Many thanks, Scott @ Customer Care
5/5
GoogleKasia Gawron was helpful and professional. She,along with Connells estate agents, helped make buying our new home as simple as possible. It was a pleasure to deal with them both.Thank you for everything ⭐⭐⭐⭐⭐
Thank you so much for taking the time to leave us a five-star review.
5/5
GoogleThank you to Connells in Corby for being so lovely to deal with. Taylor in Lets has been great from our first viewing to finalising all of the paperwork to getting our keys. She is super efficient and professional and has made the whole process a lot less stressful for us. Both Taylor and Nicky have been really friendly which makes all the difference. Thanks again, The Middleton family.
5/5
GoogleGreat service from Nikki! Professional and very friendly! Nikki was extremely helpful, reliable, and responded quickly to each of our questions - from before the viewing to after the references. We were kept well informed and supported all the way! Many thanks to Nikki and Taylor for all your help and moving us so quickly in our new home! xxPositiveResponsiveness, Professionalism
5/5
GoogleI would 100% recommend Kasia Gawron (Connels) for all enquiries regarding mortgages. As a first time buyer, I had little knowledge of the process of buying a property and the mortgage process but Kasia took her time and explained the process thoroughly and provided us the best lender for our situation. I will highly recommend Kasia for knowledge in the Industry and after service. Thanks again Kasia!
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