Beresford Adams Conwy reviews

★★★★★ 1/5

Trustpilot

We have recently rented a property…

We have recently rented a property through Beresford Adams, that was the easy part and all went smoothly. Unbeknown to me they have an agreement with Spark Energy and it would appear they signed us up to their services without asking which I find awful. Even the owner of the property was unaware of the change. I am sure commission was made for putting us with Spark. I do not understand how a contract being set up without me having any say at all. Now I have to deal with a firm I find horrible, intimidating and bullies, they phone/text/e-mail non stop. People should be given a choice and I certainly was not. This is through Chester Branch. Very unhappy about this! Beresford Adams should really look at agreement with Spark.

Nick · 18 September 2019

★★★★★ 5/5

Google

The staff was very helpful specially ilinia longo and coreen Holland, they did everything for me from the start to end 👍 …

Miralle · 15 March 2025

★★★★★ 5/5

Google

Would definitely recommend using Breresford Adam's absolutely top class service

Jon · 4 August 2025

★★★★★ 5/5

Google

Had excellent service from Ffion. Very friendly, helpful and professional. Highly recommend. Thank you.

Sarah · 13 February 2024

★★★★★ 5/5

Trustpilot

The staff are really friendly

The staff are really friendly. Anything they can do to help is no issue. Very efficient.

Dale · 20 May 2025

★★★★★ 1/5

Trustpilot

They let me have a survey done but my…

They let me have a survey done but my chain broke. They left the house on right move and didn’t let me know it was sold so I could look for another. Wouldn’t have a discussion on the phone . Absolutely horrible experience with Llandudno staff!!

Joan · 7 February 2024

★★★★★ 5/5

Trustpilot

Beresford Adams Chester looked after…

Beresford Adams Chester looked after the sale of our Chester property. From our initial valuation with Thuin, to our contact with Keir, Amy, Katrina and Emma, everything was handled professioanlly and rapidly. Beresford Adams advocated well on our behalf and ensured that we were fully informed throughout. Particular thanks must go to Amy who ensured we got an excellent price for our property, and whose level of customer service is a credit to the company - thank you!

Dave · 3 July 2019

★★★★★ 5/5

Google

Fast, efficient service, all with a lovely smile. 👍 …

Matthew · 13 April 2024

★★★★★ 1/5

Google

Not a very nice place to go ask for help, the blonde lady lorna was very arrogant and laughed in my face and didnt make me feel comfortable at all and will not be going back I'd rather travel to a different town

Michael · 13 June 2020

★★★★★ 5/5

Google

We had a great experience with Tracy Yu whilst looking for rental properties in the area. She couldn’t have been more helpful and was really professional with the follow upsPositiveResponsiveness, Professionalism

Vivienne · 13 June 2022

★★★★★ 1/5

Google

My advice is don't rent a property through this company. They're fine when they're collecting your rent every month but as soon as you need any repairs doing, they loose the ability to communicate in any way shape or form

Susan · 13 June 2020

★★★★★ 5/5

Trustpilot

We sold our family home with Beresford…

We sold our family home with Beresford Adams Pwllheli, I CANNOT recommend them enough.They truly went out of their way to help us with the sale and the purchase of our new home!If we were moving again in the future we would not hesitate to go back to them.Thank you all again for making this move so smooth for us, you are all worth your weight in gold!

Sian · 19 May 2021

★★★★★ 5/5

Google

Found all the staff to be very helpful, espcially Rebecca Moreland who dealt with me most of the time.

Raymond · 13 June 2023

★★★★★ 5/5

Google

Excellent very friendly, caring and professional staff a pleasure to do business with.

Eric · 15 November 2023

★★★★★ 5/5

Google

We have recently rented an apartment. The team was very helpful. Highly recommend Beresford Adams Llandudno.

Ayshe · 18 July 2023

★★★★★ 1/5

Google

Called on two occasions about 2 different properties. Noone ever got back to me :(

Peter · 13 June 2023

★★★★★ 5/5

Trustpilot

We have recently sold a property with…

We have recently sold a property with the Wrexham branch and the service has been first class. When a problem cropped up with the buyers solicitor they were quick to step in and resolve the issue and offer an alternative if necessary. Nathan and Alice provided regular updates and gave access to a live tracker that was really helpful.

Mark · 25 July 2021

★★★★★ 1/5

Trustpilot

This is a joke of a firm

This is a joke of a firm. You go in for a letting and they are all nice and smarmy up until the point the landlord goes for someone else. After that all contact ceases, they don't even have the common decency to phone and e-mail to tell you you were not the ones chosen. Avoid at all costs

Mark · 27 July 2020

★★★★★ 1/5

Trustpilot

Avoid Chester branch

Chester Brach are the worst Estate Agents I've dealt with. Unprofessional, incompetent and often rude. The complaints department was great though, very reasonable and provided advice that negated the damage of the Chester branch

Nathan · 14 August 2023

★★★★★ 5/5

Google

Jessica and all the staff here have always given me exceptionally service. I have no reservations about recommending them to prospective buyers or landlords.

Dale · 14 June 2019

★★★★★ 1/5

Google

No stars rang office two weeks ago have not come back to me.

Ann · 13 June 2021

★★★★★ 5/5

Trustpilot

Very helpful

Very helpful. Excellent service, nothing too much trouble. Thanks to all the staff at caernarfon. Highly recommended. X

Berwyn · 7 November 2023

★★★★★ 1/5

Trustpilot

Beresford Adams

Beresford Adams, Porthmadog, signed a legally binding contract to sell my son’s land near Penrhyndeudraeth. They then reneged on the contract. No explanation has been given.

Janet · 1 March 2023

★★★★★ 1/5

Google

Never answered my enquiry, poor.

Tony · 13 June 2021