Trusted Agent profile Β· Consett

YOUR MOVE Consett reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

276 reviews across 2 platforms

30 Victoria Road, Consett, DH8 5AY

Part of Your Move Chris Stonock, see every office.

YOUR MOVE's office in Consett, at 30 Victoria Road, is rated 4.9 out of 5 across 276 reviews on two platforms, including 266 Google reviews rated 4.9.

Google logo

4.9 / 5

266

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Consett office, from every platform, shown as written. First names only.

5/5

Google

Kirsty and the Team @ Your Move in Consett have been fantastic star to finish. They have recently advertised and rents a BTL investment property I own in the area. I found the team very transparent when explaing cost options and despite it taking a little while to find the right tennant I believe we have now done so. Looking forward to working together for years to come.

Oliver Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind review! We’re delighted to hear that the team at Your Move Consett have provided you with a transparent and supportive experience from start to finish. We understand how important it is to find the right tenant for your property and we’re pleased that the team’s patience and diligence have paid off. We truly appreciate your trust in us and look forward to continuing to support you with your property for many years to come. Best Wishes Kirsty & All at Consett.

5/5

Google

Excellent service from all the ladies in the Consett branch so friendly and welcoming! Special thanks to Kirsty, β€œboth” Sam’s, Penny and Carol!

Rebecca Β· 16 January 2026

Agent replied Β· 16 April 2026

Thank you so much for taking the time to leave us a 5 star review. It was a pleasure working with you and we wish you all the best for the future. Best Wishes All at Your Move Consett.

5/5

Google

Absolutely Fabulous service from the wonderful Consett Team. Thank you so much Kirsty. Sam and All 😍 …

Jude Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you Jude for taking the time to leave us a lovely review and thank you for choosing us as your trusted agent. Feedback is so important to us and to know that you have received fabulous service is great! Best Wishes Kirsty & The team at Consett.

5/5

Google

We had absolutely no hope of getting a house however spoke to Kirsty at your move about our circumstances. Emily was absolutely amazing and nothing was a bother for your move, I spoke to many of the team members as had a lot of questions and everyone was lovely and so so helpful and nothing at all seemed a bother. Thank you so much everyone at your move for all your help and support

Lindi Β· 26 February 2024

Agent replied Β· 24 August 2024

Thank you Lindi for your review, it was quite a journey but we got there in the end. We hope you are very happy in your new home. Best Wishes for the future, Kirsty & All at Your Move

5/5

Google

Myself and my partner had a viewing with Kirsty, she was very accommodating and we were able to select a date to view the property when it was convenient for us. She was always prompt at responding to our emails, when we had queries and offered us a second viewing. She was knowledgeable on the property and was able to answer all our questions. She was patient we never felt rushed. I would recommend her to other friends/family looking to rent property. Thank you Kirsty you are a credit to the team.

Kirsty Β· 25 August 2023

Agent replied Β· 24 August 2024

I'm so pleased to hear Kirsty provided such a great service. We really appreciate you taking the time to leave a review.

5/5

Google

I recently bought a property with yourmove Consett. All the staff have been more than helpful from arranging my initial viewing to going forward with an offer. Thank you Sam C, Sam H, Penny, Carol and Joanne!!

Patrick Β· 10 July 2025

Agent replied Β· 8 September 2025

Hi Patrick. We're delighted to read your wonderful feedback and thank you for the lovely review. Best wishes for the future from all at the Consett Branch

5/5

Google

Myself and my partner recently moved into our first home together, the service, communication and genuine support from Kirsty Affleck made our experience so much easier than we imagined. As a young couple looking for our first home we had many questions but Kirsty was amazing with providing all the information and guidance for us daily, we are so grateful for the service provided to us and we loved our moving in package gifted to us!

Mckenzie Β· 25 August 2023

Agent replied Β· 24 August 2024

We are so pleased you felt well supported by Kirsty and felt you received excellent service to support you through an exciting time. Thanks for taking the time to leave your review Mckenzie. We wish you the best of luck in your new home.

5/5

Google

You were all absolutely brilliant from start to finish couldn't thank you enough. I wouldn't of been able to do it without you Thank you

Frederick Β· 20 September 2025

Agent replied Β· 22 September 2025

Hi Mr Oliver. Thank you for your kind words and best wishes from all at the Consett Branch

5/5

Google

Absolutely seamless process from beginning to end, very friendly yet professional and a big thank you to Kirsty and the rest of staff.

Terry Β· 9 October 2025

Agent replied Β· 23 October 2025

Hi Terry. Thank you very much for your kind words. Best wishes from Kirsty and everyone at the Consett Branch

5/5

Google

Sold a property through Your Move in Consett. Great service from all of the staff, Sam C gave a great valuation, Kirsty, Sam H, Carol, Izzy and Penny always kept in touch regularly throughout whole process and Angela from sales progression was also great. Will certainly recommend to friends and family

Jason Β· 2 April 2026

Agent replied Β· 24 August 2024

Hi Jason. Thank you for your kind words and best of luck in your new property. Best wishes from all at the Consett Branch

5/5

Google

I have found the staff at the Consett branch to have fantastic customer service, they are always polite, friendly, informative, and efficient. Kirsty is a credit to your business, I feel that she really cares about people and strives to help them in their search for the perfect home. I would not hesitate to recommend your move to anyone looking for a new home whether that's buying or renting.

Jasmine Β· 25 August 2023

Agent replied Β· 24 August 2024

Thanks for taking the time to leave your review Jasmine. We are so pleased to hear you have received fantastic customer service. Best of luck in your new home from us all at Your Move.

5/5

Google

Just recently moved into a house and Joanne was outstanding from start to finish, she kept us in the loop all the time and was so very kind. she showed us everything and answered all the questions that we had to ask. would highly recommend using if your wanting to move house or become first time tenants

Kieron Β· 3 August 2025

5/5

Google

Myself my partner and little boy have recent found our new family home. The staff Emily and Kirsty were amazing and helped us from start to finish, making our move stress free. The staff kept us informed of every move and couldnt so enough to help us. Thank you so much

Emma Β· 26 May 2024

Agent replied Β· 24 August 2024

Hi Emma thank you so much for your lovely review and we hope you are very happy in your new home! It was our pleasure securing you a property for your family. Best Wishes Kirsty, Emily & All at Your Move Consett.

5/5

Google

The your move Consett team were extremely helpful especially Joanne who provided an amazing service during our recent home move.

Catherine Β· 10 July 2025

Agent replied Β· 8 September 2025

Hi Catherine. Thank you so much for your lovely review and delighted to hear that Joanne was a great help to you. We wish you all the best for the future, from All at the Consett Branch

5/5

Google

Hi kirsty As you know we have used you for many years sounds cheesy but very true this experience with Yourmove was really smooth from all your staff even got to speak to sue Kirsty thanks for talking me through the electronic sign Was a please doing business with you all Chris & Fausta warren

Fausta Β· 27 January 2024

Agent replied Β· 24 August 2024

Hi Chris & Fausta, thank you so much for your kind review. It is always a pleasure working with you and securing you a tenant. Best Wishes Kirsty & The Team at Consett ☺

5/5

Google

Your Move Consett was great with helping us to secure a rental property. Emily in particular was lovely to deal with and super efficient. She understood what we were looking for and navigated us through the process. Thank you for helping us find the perfect home.

The1ndz Β· 25 June 2024

Agent replied Β· 24 August 2024

Thank you so much for taking the time to leave us a 5 star review, your feedback is appreciated. I will be sure to pass on your feedback to Emily. Best Wishes Kirsty & The Team at Consett.

5/5

Google

We have recently used the tenant find service at the Consett branch. All the staff are friendly and helpful, kirsty who managed our find always kept us upto date with the progress and answered any questions we had. We have used them a few times and can't fault the service.

Victoria Β· 20 November 2025

Agent replied Β· 23 November 2025

Thank you so much for your lovely review and for choosing our Consett branch again. We’re delighted to hear that you’ve been consistently happy with our tenant-find service. We really appreciate your continued trust and look forward to helping you again in the future. Best Wishes Kirsty & The Team at Consett.

5/5

Google

Kirsty and the team have been brilliant. It did take a while to find a buyer - due to the current market but the team worked really hard and kept me updated along the way and we found a buyer and the sale went through relatively smoothly .which was a relief.

Joanne Β· 28 December 2023

Agent replied Β· 24 August 2024

Thank you Joanne for your 5 star review, happy completion day for you! Thank you for choosing Your Move Consett for selling your property. Best Wishes Kirsty & All at Your Move Consett.

5/5

Google

All the staff at your move have been fantastic. They were so helpful with the initial enquiry then had the listing up and live within 24hours. They have worked so efficiently to get our tenancy up and running and are a breath of fresh air compared to other estate agents we have worked with

Not Β· 2 October 2025

Agent replied Β· 23 October 2025

Thank you so much for taking the time to leave us a 5 star review, it has been our pleasure in securing you a tenant to move in so quickly. I will be sure to pass on your feedback to the rest of the team. Best Wishes Kirsty & All at Your Move Consett.

3/5

Google

We chose, Your Move as we used you 10 years ago when, we sold and bought this house. We found you, really good and after having Samantha out to value, we found a lot of, the original team still worked there, which was brilliant and part of the reason why we chose Your Move! The girls in the office are fabulous from Kirsty, to Carol, other Sam, Emily and Penny. So knowledgeable and helpful, nothing is, too much trouble for them. They, very impressively sold our house from first viewing and after a, small amount of negotiation we agreed a sale! The girls in branch are sadly let down, by your Sales Progression team. It's, terrible as in, you never hear from them, never receive weekly updates you're left to fend for yourself. We were assigned, Susan and we heard from her three times during the whole process and usually when we contacted her. After hearing nothing from them for weeks, I was contacted on completion day by Angela, to tell me I was completing that day and she would be out the office from ,14.30pm so unable to help me after that! Really? I think we managed perfectly well without any Sales Progression support! Even the online Your Move, My Move is rubbish, still showing progress at 40% on completion day! If dealing solely with branch, I wouldn't, hesitate to use again as the service and office team are fabulous but Sales Progression team - No thanks!

Lime Β· 3 November 2024

Agent replied Β· 10 November 2024

Thank you so much for your thoughtful review! We’re thrilled to hear that you had a positive experience with our office team and that they provided you with the excellent service you remembered from ten years ago. We truly appreciate your kind words about Kirsty, Carol, Samantha, Sam, Emily, and Penny; they work hard to ensure our clients feel supported throughout the process. We’re sorry to hear that your experience with our Sales Progression team didn’t meet the same high standards. Your feedback is invaluable, and we’ll be sure to address these concerns with the team to improve our communication and service. We want every part of your experience with us to be seamless and stress-free. Best wishes from Samantha and the team at Consett

5/5

Google

I called into the Consett office today for the first time and was made so welcome by the team, Izzy, Sam H, Sam C, Carol, Penny and Kirsty. Thanks everyone πŸ‘πŸ» …

Tracey Β· 26 March 2026

Agent replied Β· 16 April 2026

Thank you Tracey for your kind review, lovely to hear that you were made so welcome from all the team! Best Wishes from All at Consett branch.

5/5

Google

Had a very pleasant experience whilst going through the process of letting my first property, Emily went above and beyond to answer any questions I had, and made me feel at ease through the whole process. First class service!

Reece Β· 25 June 2024

Agent replied Β· 24 August 2024

Thank you Reece for your kind review, we wish you the best of luck in your first home, we are sure you will be very happy there. Best Wishes from us all at Your Move Consett.

5/5

Google

Started renting recently through Your Move Consett, special thanks to Kirsty who dealt with us she's been most helpful answering all of our questions, keeping us posted throughout the process despite the holiday break and providing an excellent service through and through, highly recommend of you're looking to rent.

Chris Β· 25 August 2023

Agent replied Β· 24 August 2024

Glad we could help Chris! Thanks for leaving the review.

5/5

Google

Your move in Consett were fantastic throughout our recent move, everyone was friendly and helpful. A special mention to Kirsty who is the branch manager- nothing was too much trouble and went above and beyond to get things to run as smoothly as possible. Many thanks to you all!

Nicola Β· 25 August 2023

Agent replied Β· 24 August 2024

We are really pleased we could help you. Thank you for leaving your review we really appreciate it. Good luck in your new home.

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