Trusted Agent profile · Congleton
★★★★★
1,316 reviews across 2 platforms
43 High Street, Congleton, CW12 1AU
Butters John Bee's office in Congleton, at 43 High Street, is rated 4.3 out of 5 across 1,316 reviews on two platforms, including 275 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Congleton office, from every platform, shown as written. First names only.
5/5
TrustpilotTo Connor from butters John bee five…
To Connor from butters John bee five star rating brilliant service felt welcomed.
Dear SalianneThank you for your great review and your very kind words, please do not hesitate to contact us if we can be of help in the future.Kind RegardsMichael FerrisLettings ManagerBJB
5/5
TrustpilotJenna from the winsford branch was an…
Jenna from the winsford branch was an incredible help. Given the strange circumstances she had to cater for she showed true professionalism and knowledge in helping me get back into my home. Thank you very much Jenna, truly a incredible credit to BJB.
5/5
TrustpilotHighly recommended Butters John Bee
Highly recommended Butters John Bee, the service was amazing, especially working with Michael through out the process to getting our prefect home! He was excellent with dealing with all the paperwork, viewing of the property and fast responses when we needed information!
5/5
Googlehad a viewing with connor wright very professional and most helpful.
Dear Simon Thank you so much for your great 5 star review, please do not hesitate to contact us if we can be of help in the future. Kind Regards Michael Ferris Lettings Manager BJB
5/5
GoogleConner wright was very helpful with things I want to know.
Hi Kirsty Kittle, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. butters john bee Congleton Lettings
4/5
TrustpilotAttentive service from Chelsea
Attentive service from Chelsea, responsive to any issues. Good lines of communication.
Dear Amanda Mcdonald, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.
5/5
TrustpilotJenna Stelfox
Jenna StelfoxExtremely helpful, went above and beyond. Very good service, communication, etc. 10/10
Dear Alex,Thank you for taking the time to review the service received from Jenna. I am delighted to read that you are happy with your move in process and wish you all the very best of luck in your new home.Kind regards,Rebekka Gill Lettings Manager
5/5
TrustpilotFrom the first point of contact to…
From the first point of contact to place our property on the market right up until completion, Gary, Lisa and Claire provided us with a first class service, ensuring we were kept fully informed right through the whole process. Thank you to you all.
5/5
TrustpilotExcellent service from butters John…
Excellent service from butters John bee. Really happy with everything. Thank you 😁
Hello Rachel, Thank you for your kind words and 5* review! If you ever need any help in the future, please don't hesitate to contact us. Kindest Regards,Charlotte Foden Hanley Lettings
5/5
TrustpilotExtremely efficient and helpful
Extremely efficient and helpful. Got a tenant in less than a week.
Dear Karen Thank you for the positive review. It has been a pleasure working with yourself. Kind RegardsAbigail IliffLettings Manager
5/5
TrustpilotUsed BJB for rental
Used BJB for rental - received fantastic service, they even turned up to work half an hour early to give me the keys to the house upon completion as I had one of those mornings where I had to be at 2 places at once!
5/5
TrustpilotVery good
Very good. Kept me well informed throughout the sale of my house.
Thank you so much for your kind words, especially with regards to keeping you well informed throughout the process. I am glad that you are pleased. If you need any assistance in the future, please feel free to contact us.Kind regardsPhil JonesBranch Manager.
5/5
TrustpilotI had Stacy help me out over a problem…
I had Stacy help me out over a problem with a leaky roof in the bad weather, she was prompt and helpful and couldn’t do enough. A few days later all sorted I would happily recommend the service I received. Thanks
5/5
TrustpilotRemoving the Roadblocks
After encountering some hurdles in an application process with another property, BJB really helped me remove the roadblocks and provide me with what I needed to continue.Debbie Ashford-Thom moved heaven and earth to help me complete my application. Fantastic customer service.
5/5
GoogleExcellent service by Michael and Connor. Thank you both.
Dear Ash Thank you so much for your great review, please do not hesitate to contact us if we can be of help in the future. Kind Regards Michael Ferris Lettings Manager BJB
4/5
TrustpilotI'll rate them 4 stars because there…
I'll rate them 4 stars because there was some issues with the house we rented, which lead me to think that they really don't check if everything works, other than that our agent Lucy and all others did a great job
5/5
TrustpilotWonderful member of staff who was very…
Wonderful member of staff who was very helpful with us today regarding selling a property ( name could of been Natalie). Made it sound so easy and straight forward. Thank you for your time today, most certainly will recommend!
5/5
TrustpilotEfficient service at BJB
I have been dealing with Andy Pass at BJB and I must say he is very professional. He is always quick and organised and resolved my recent issue immediately and with the outcome I was hoping for - highly recommended.CreweLandlord
5/5
TrustpilotHigh recommended trust agency
High recommended trust agency Layla she's very helpful will allways recommended
Dear Ilyas Komurcu, Thank you for leaving such great and detailed feedback about your experience with butters john bee Winsford estate agents. Thank you again for your star rating!Regardsbutters john bee Winsford
5/5
TrustpilotReally good agency
Really good agency,Lucy from BJB help us with everythink, thanks
Dear Stefan, Thank you for your kind review about Lucy and our team, we really appreciate it. Kind regards, Lettings Branch Manager
5/5
TrustpilotHappy with the service
Happy with the serviceJenna is polite helpful and efficient
Dear Stephen,Thank you for taking the time to review the service you have received from us in the Winsford office. I am happy to read that you found the service to be efficient and wish you and your new tenants all the very best of luck.Do let us know if we can be of any further assistance with any future properties.Kind regards,Jenna StelfoxLettings Manager
5/5
TrustpilotJust had a very positive experience…
Just had a very positive experience with Andy Pass (Property Manager). I required assistance responding to number of questions I received from my buyer. Andy, responded quickly and went over and above what I expected. Thanks again Andy! Adam
5/5
Trustpilot12 Beck Road
Excellent service & very helpful. Would strongly recommend.
Dear Mark Thank you for your review on the great service you have received from the BJB Newcastle Branch. Kind RegardsAbigail IliffLettings Manager
5/5
TrustpilotAfter having difficult tenants
After having difficult tenants, BJB turned the situation around with their customer service and knowledge of the industry. Stacey O’Hara and Andy Pass exceeded my expectations with their professional support and advice. I would highly recommend BJB.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Butters John Bee's Congleton office has 1,316 reviews across two platforms: 275 on Google, 1,041 on Trustpilot (across the whole business).
Butters John Bee Congleton is rated 4.3 out of 5 across all 1,316 reviews, and 4.8 out of 5 on Google from 275 reviews.
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Congleton won Gold; Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold; Butters John Bee, Stafford won Gold.
Butters John Bee Congleton, 43 High Street, Congleton, CW12 1AU.
