Every review we hold for the Coleford office, from every platform, shown as written. First names only.
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5/5
GoogleMy partner and I highly recommend Dean Estate Agents. We were tenants and we had problems with our landlord (who had hired DEA). Allan, Anoushka, Tania, Elaine and the rest at Dean Estate Agents handled the unfortunate matter with incredible professionalism and diplomacy, and made sure our rights as tenants were protected.PositiveResponsiveness, Quality, Professionalism, Value
Gotti Β· 24 August 2021
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5/5
GoogleWe found Dean Estate Agents to be very friendly and professional.Feed back was excellent .Would highly recommend.
Michael Β· 28 May 2022
Agent replied Β· 28 May 2023
Hi Mr & Mrs Swinburn - thank you for your review and for your patience during the sale of your stunning home, one of the best kitchens we've seen in a while. When you purchased the property a few years back we remember a very good experience and thank you for returning to us for the sale of your home. You were very accommodating with viewings and thank you also for the courtesy shown to all my colleagues. Best wishes. Allan Wasley
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5/5
GoogleTheir experience and professionalism when buying and then renting out the property was great. Would highly recommend.
Domi Β· 28 May 2022
Agent replied Β· 28 May 2023
Hi Mr Till, your review is very welcome and will be shared with my colleagues. We look forward to a long-standing relationship looking after your property. Thanks again. Allan Wasley
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5/5
GoogleTwo lovely ladies with time to talk and understand your needs Thank you π π β€ β¦
John Β· 28 May 2022
Agent replied Β· 28 May 2023
An apology - I have overlooked this review and am annoyed with myself that I haven't supported you with a reply. I am very pleased that my colleagues have been helpful and will also let them know I have responded, my apologies again. Allan Wasley - Director.
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5/5
GoogleProfessional service with excellent staff would highly recommend.
Dawn Β· 27 February 2023
Agent replied Β· 28 May 2023
Hi Dawn, that's great to hear of your satisfaction with both our colleagues and the service we have provided to you. Long may it continue and thank you for taking the time to write the review, it is appreciated. Allan Wasley - Director.
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5/5
GoogleAmazing, so friendly and helpful. Will use them again. Thank you for the quick turn around.PositiveResponsiveness, Quality, Professionalism, Value
Stephanie Β· 24 August 2021
Agent replied Β· 28 May 2023
Thank you Stephanie, your review is much appreciated and shared with my colleagues. Allan Wasley - Director.
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5/5
GoogleBest Lettings team in the Forest of Dean!PositiveResponsiveness, Quality, Professionalism, Value
Sarah Β· 24 August 2022
Agent replied Β· 28 May 2023
Hi Sarah, thank you for taking the time to post your review, I also agree with you that we have the best lettings team in the area - all of my colleagues put so much effort into helping clients and it's great to see that you have appreciated it. Thanks again. Allan
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5/5
GoogleI have rented through Dean estate agents twice now and have built a great relationship with the team. They are friendly, professional and always looking out for the best interests of their clients. Highly recommended and Iβll be back Iβm sure!PositiveResponsiveness, Quality, Professionalism
Marianne Β· 24 August 2022
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5/5
GoogleFriendly, professional and helpful from enquiry through to letting a property. Recommended.
Nigel Β· 28 May 2022
Agent replied Β· 28 May 2023
Thanks Nigel, we are very grateful for your review and thank you for the time taken in posting your thoughts. My colleagues work hard to keep our clients happy, updated and informed. Thanks again. Allan Wasley.
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5/5
GoogleA very pleasant experience dealing with this Company π β¦
Stacey Β· 28 May 2022
Agent replied Β· 28 May 2023
Thank you Stacey, my colleagues enjoy there work here and that often shows when helping our clients achieve there goals which hopefully we have for yourself. Thanks again. Allan Wasley
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5/5
GoogleExcellent service and very helpful
Lyn Β· 30 October 2022
Agent replied Β· 28 May 2023
Thanks Lyn, your time to write the review is appreciated and hope that your new property will serve you well. Thank you also for the courtesy shown by you to all my colleagues, that's appreciated aswell. Best wishes. Allan Wasley - Director
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5/5
GoogleVery helpful. Above and beyond service.
Graham Β· 28 May 2022
Agent replied Β· 28 May 2023
Thank you Mr Wilson, I always share reviews with my colleagues and happy to say that we are very grateful for the time taken to send in this one. Thanks again. Allan Wasley
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5/5
GoogleI have been with dean estate agents throughout 2018 into 2019 and have had great service with them, They are easy to approach and very friendly, anything that i have asked about has been dealt with swiftly, accordingly, and professionally,There defiantly the best ive been with around here. regards. sj.
Sarah Β· 29 May 2019
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1/5
Googlevery disappointed with not getting my deposit back promptly now waiting over two weeks and that's just not good enough imho but yet your rent must be paid on time and i must vacate the property on time and tenant comes last again... on a scale of one to ten you score (4)
Richard Β· 30 May 2015
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5/5
GoogleAlways dealing with the team in the Lettings side of the business, cannot fault any of them and always happy to help when needed. Iβve known Allan for many years and never hesitate to recommend him and his teamPositiveResponsiveness, Professionalism
Tim Β· 24 August 2021
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5/5
GoogleSuper friendly and helpful teamPositiveResponsiveness, Professionalism
Wessley Β· 24 August 2021
Agent replied Β· 28 May 2023
Thank you Wesley for your review, it is appreciated that you have taken the time to post this positive response. Cheers. Allan Wasley - Director.
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5/5
GoogleAbsoultley amazing estate agents!! I have been renting with them 4 years now and I'm in my second property with them, very professional and a wonderful friendly team, wouldn't want to rent from anyone else.PositiveResponsiveness, Quality, Professionalism, Value
Keri Β· 24 August 2021
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5/5
GoogleDean estate agents have been fantastic handle the sale of our property alongside the purchase of another, they are helpful, professional and proficient. I wouldnβt use any other estate agent
Elora-Dane Β· 28 May 2022
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5/5
GoogleCanβt say enough Thankyous to the ladies here! Have helped me so much since moving into a rented property,maintenance also are quick to sort any issues.Excellent service & ive recommended them to friends xPositiveProfessionalism
Rachel Β· 24 August 2021
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5/5
GoogleDean Estate agents have been more helpful than we could have hoped for - professional, courteous and willing to respond to our particular needs - can't recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Val Β· 24 August 2021
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5/5
GoogleThis estate agent is the best as agency that I have ever been with and I have been with severalPositiveResponsiveness, Quality, Professionalism, Value
Colin Β· 24 August 2022
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5/5
GoogleVery impressed from start to finish. Communication was excellent and swift. I will definitely be recommending Deans as the 'Best Estate Agency' Couldn't fault them. It's a 10 from me.PositiveQuality
Petra Β· 24 August 2021
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1/5
GoogleI will never trust your estate agents again I've been let down big time buying off you was a big mistake and if I ever see a board with your name on I would avoid you like the plague
Chris Β· 29 May 2017
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5/5
GoogleWe have recently sold a property through Dean Estate Agents.
I can thoroughly recommend them, a very professional and helpful service at a very difficult time.PositiveProfessionalism
Kay Β· 24 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.