Trusted Agent profile

Dean Estate Agents Coleford reviews

★★★★★ Excellent

251 reviews across 1 platform

14 St. John Street, Coleford GL16 8AR

Dean Estate Agents's Coleford office at 14 St. John Street is rated 4.8 out of 5 across 251 reviews on 1 platform, including 251 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.8 / 5

251

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Dean Estate Agents. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Coleford office, from every platform, shown as written. First names only.

5/5

Google

Huge thank you to the amazing team at Dean Estate Agents in Coleford! They truly went above and beyond to sell my house, and managed to get it sold within just ONE HOUR of listing! A special thanks to Maisie Edwards, who has been the most amazing and professional person throughout this whole process. Your support and dedication made everything so easy. I couldn’t be more grateful for the professionalism, communication, and speed. If anyone is looking to buy or sell, I highly recommend them. Outstanding service from start to finish!

David · 16 April 2026

Agent replied · 23 April 2026

WOW - THANK YOU DAVID. It is such a humbling review of our firm and in particular for Maisie. Her colleagues and parents will be so pleased with your comments, she is a hard working young lady who has so much enthusiasm, energy and professionalism - her future is looking great and your comments can only help Maisie push forward. I am very grateful for the time taken to write your review, thank you. Allan Wasley - Director.

5/5

Google

We honestly couldn’t have asked for a better experience with Dean Estate Agents while finding a home for me, my partner, and our one-year-old. From the very first viewing, Kate was so welcoming and kind. She made us feel completely at ease and never rushed us, which meant so much as we were trying to picture our little family there. She happily arranged a second viewing so we could take measurements and properly plan things out, and that extra support really showed how much she cared. We were absolutely over the moon when we found out we’d got the house we fell in love with, it truly feels like the perfect home for our family. Jenna was incredible throughout the whole process. Her communication was excellent, always quick to respond, patient, and genuinely helpful. She kept everything moving smoothly and reassured us at every stage, which made what could have been a stressful time feel exciting instead. Thank you so much to Kate, Jenna, and everyone at Dean Estate Agents for your warmth, professionalism, and support. We’re so grateful for everything you did to help us find our family home

Destiny · 26 February 2026

Agent replied · 26 March 2026

Thank you so much for your incredibly kind and thoughtful review. It truly means the world to us that you felt supported throughout your journey to finding your family home. Helping families find the right place to start their next chapter is exactly why we do what we do, and we’re so pleased that the experience felt positive and stress-free for you. Kate will be delighted to hear how much you appreciated the time she spent with you during the viewings. We completely understand how important it is to feel comfortable and unhurried when making such a big decision, especially with a young family, and we’re so glad she was able to make that part of the process enjoyable for you. Jenna will also be so pleased to know her communication and support made a difference. Keeping everything running smoothly and providing reassurance along the way is something we pride ourselves on, so it’s wonderful to hear that came through. Congratulations on securing the home you fell in love with, we couldn’t be happier for you all. Wishing you and your little family many years of happiness there. From all of us at Dean Estate Agents, thank you again for your trust and kind words. Allan Wasley - Director

5/5

Google

We cannot thank Jenna at Dean Estate Agents in Coleford enough for everything she has done to help us. After being suddenly evicted, we were under a huge amount of stress trying to find a suitable home for our family, and Jenna truly went above and beyond to help us. She was incredibly kind and understanding throughout the entire process, keeping us informed, offering reassurance, and working hard to find us the right property and it genuinely felt like she cared about our situation. Thanks to Jenna’s support, we were able to secure a home during what could have been a very difficult and uncertain time. We are so grateful for her help and would highly recommend Jenna and Dean Estate Agents!!

Sarah · 26 February 2026

Agent replied · 26 March 2026

Hi Sarah, WOW - what a kind and thoughtful review for Jenna. I can 100% assure you that Jenna cares about our clients and in particular when a little extra effort is needed, she will, along with her colleagues, help those that need it. It's a stressful time when in a situation you faced and if we have been able to alleviate some of that stress then I, and my colleagues, are very happy to have helped. Thanks again. Allan Wasley - Director.

5/5

Google

Had the pleasure of meeting Johanna at my viewing, she was so lovely & absolutely brilliant at what she does. She was so professional, and so educated on the property. She told me everything I needed to know. I decided I wanted the property & she made the whole process so smooth & put my mind at ease. Everything was done so quickly & I had the keys within a matter of days. Even since getting the keys she has been really supportive & I know I can call her with any questions. The whole lettings team is great, I’ve also spoke to Jenna & she was very helpful & a lovely person too. Would 1000% use dean estate agents for any future moves.

Megan · 26 March 2025

Agent replied · 23 August 2024

Hi Megan, that's a wonderful review of my team here, your words have made Jo's day and will be shared with our team in our end of week meeting. Property knowledge is an asset that Jo and Jenna posses, it helps in resolving most issues with repairs with our trades folk. It takes time out of your day to write this super review and it's really appreciated by me and all our team here, thanks again. Allan Wasley - Director.

5/5

Google

Dean Estates Coleford handled my house sale with true professionism whilst maintaining a friendly rapport during our many communications. They did not hesitate to answer all my queries and were very timely with all correspondence between all the agencies involved. They made a very difficult and emotional situation run smoothly from start to finish. I was impressed by the number of viewing arranged from an early stage, the close contact they gave with feedback after viewings and the communications with the eventual buyer. Nothing seemed too much trouble even down to a very useful recommendation for a removal company. Thank you Jack, Polly and all the team. Total satisfaction. Rita x

Rita · 26 March 2025

Agent replied · 26 March 2026

Hi Rita, thank you so much for the detailed review. It takes time out of your day to write such a positive review and we are very grateful for your comments. It sounds like my colleagues listened to your needs and handled your transaction with the support you requested. I have shared the review with my colleagues and needless to say they were delighted with your comments. Can I thank you again for your time and hope to see you soon. Regards. Allan Wasley - Director.

5/5

Google

Many Thanks to Dean Estate Agents. From day one when Allan came to view our property with drone in hand everything was done professionally and efficiently . Communication and feedback was first rate throughout the whole process and a special thank you to Jack , Grace and the team from the Coleford office, whose advice was reassuring and correct regarding negotiations on price etc. I/we would always recommend Dean Estate Agents to anyone looking for the total package, minimum stress , totally professional company. From Kevin & Rory Burke.

Kevin · 26 March 2025

Agent replied · 26 March 2026

Wow, thanks guys for such a humble review of our team and the advice we offer. Having said that, you were both very patient with us and the whole selling experience which enables my colleagues the time to report to you with factual updates. I'm very grateful for your kind words as are my colleagues. I also understand that a box of wine has been delivered to the Coleford office - I will ensure the wine is distributed amongst my colleagues, they are very grateful for your gifts. Thanks again. Allan Wasley - Director.

5/5

Google

We decided to go with Dean Estate Agents in Coleford as we were impressed by their presentation, feeling they knew the area well and would give our house the best chance of selling. Everything went smoothly and all the staff at the office knew about our property and could answer any queries we had. Grace, Polly and Jack were all involved and helped push the process along to completion. A good experience all round and far from the highly stressed one that moving house can be!

Jane · 26 March 2025

Agent replied · 26 March 2026

Hi Jane - thank you for taking the time to review our business. I'm pleased to hear that Grace, Polly & Jack were helpful giving your house the best possible chance of selling. Thank you for your time in writing this review. Allan Wasley - Director.

5/5

Google

Thank you Dean Estate Agents for sorting my new rental smoothly. Kate Connolly dealt with all my enquiries and concerns promptly and guided me through the process of renting so I didn’t have to worry about renting for the first time. Thank you Kate and team!

Y · 26 February 2026

Agent replied · 26 March 2026

Thank you. Kate works hard along with her team to keep a level of service required to create 'Happy Tenancies'. Thank you. Allan Wasley - Director.

5/5

Google

Absolutely cannot recommend the Lydney team highly enough. Pauline is a superb sales progressor who goes above and beyond in delivering a first class service. Without her I would not have achieved a completion when it was required as it appeared she single handedly progressed a short but difficult chain with the other agent involved seemingly doing very little. To the owner of the business - you are employing a real star.

Suzanne · 26 March 2025

Agent replied · 23 August 2024

Hi Suzanne - that's an amazing review for both Pauline and Dean Estate Agents Ltd. Pauline was absolutely delighted with what you have written, she is not an assuming person and was genuinely touched with your review. Pauline has earnt her star on this one, I'll even make her a cup of tea now!!! Thanks again Suzanne. Allan Wasley - Director.

5/5

Google

We honestly can’t thank the Coleford Dean Estates team enough for the outstanding support they’ve given us throughout the sale of our late mum’s property. From our very first meeting with Jack we were reassured that this was the agent for us and then Grace, Jen, Maisie and Polly in additon have looked after us throughout the process. The team have been compassionate, professional, and incredibly respectful of what was a difficult time for our family.Their communication was excellent at every stage, keeping us informed and explaining everything clearly and they were always available to answer questions. The marketing and viewings were handled seamlessly, the team made the effort to know the property so that they could be as informed as possible when conductng viewings. Thanks to their expertise and dedication the whole process moved along smoothly and far less stressfully than we had expected. What really stood out was their genuine kindness and understanding. Selling a family home is never easy, especially under emotional circumstances and we would highly recommend them to anyone looking for an estate agent.

Clare · 22 March 2026

Agent replied · 26 March 2026

Thank you so much for your heartfelt words. We are truly grateful for your kind feedback and for trusting us to support you and your family during such a difficult time. It was our pleasure to assist your family through this process and we’re glad to hear that our compassion, communication, and professionalism made a positive difference. Thank you for mentioning my colleagues in particular Jack, Grace, Jen, Maisie and Polly. Your recommendation means a great deal to us, and we wish you all the best for the future. If you ever need anything further, please don’t hesitate to get in touch. Warm regards Allan Wasley - Director

5/5

Google

Jenna and the team have been absolutely fantastic, they have been nothing but supportive helping us find a new home. They made the process of finding a new rental property a very simple and pleasant one, at a time that was extremely stressful for my wife and I, and for that we are extremely grateful. Would we use them again in future? Absolutely they are fantastic. Steve

Steve · 26 March 2025

Agent replied · 26 July 2023

Hi Steve, that's cost me a round of cakes!!!! thank you very much for the positive comments, it really is genuinely appreciated. Please let me also thank you for you for being so courteous and helpful when needed towards my team, it makes the job so much more rewarding for my colleagues. Best wishes. Allan Wasley. Director.

5/5

Google

I asked Dean estate agents to come and value my house, Annalise was very professional And was very helpful, she knew a lot about the local area and where my property would be on the market. My circumstances changed and I didn’t put my house up for sale, but when I do in the future, Annalise at Dean estate agents will be the person I go to.

Lucy · 26 March 2025

Agent replied · 23 August 2024

Hi Lucy, thank you very much for taking the time to write this very positive review for our business and in particular, my colleague AnnaLise. It's great to know that AnnaLise was helpful and we look forward to seeing you when you are ready. Thanks again. Allan Wasley - Director.

5/5

Google

Grace and the other staff at Deans were professional, and kept us well informed throughout the process of buying our new home. A lovely touch was the welcome hamper and useful information they left at our new house. Great communication, a good experience throughout. Would recommend

Daniel · 26 September 2025

Agent replied · 26 March 2026

Hi Daniel, thank you for posting the review, we apprecaite the time taken to send such positive news to our business. We look forward to heloing when you are next in the market, enjoy your new home. Kind regards. Allan Wasley - Director.

5/5

Google

Selling my house through Dean Estate Agents Coleford was very fast. The team were all friendly, efficient and helpful. The marketing was spot on too and I was always kept informed. I can highly recommend them.

Jill · 26 December 2025

Agent replied · 26 March 2026

Hi Jill, it doesn't get better than that for us, thank you. Apologies for the delay in responding and thank you again for the time taken to review our firm. Allan Wasley - Director.

5/5

Google

Jenna and the team have gone above and beyond in helping me find a property to let for myself and my toddler and I couldn't be happier with how they handled it and helped. Jenna was supportive and understanding in telephone calls, emails and at house viewings. I can't recommend Dean Estate Agents highly enough. Service is outstanding!

Border · 26 March 2025

Agent replied · 26 March 2026

Thank you for your positive review including your generous comments regarding Jenna. I have shared this review with Jenna and she was delighted to hear that you are happy with the service received. Thanks again. Allan Wasley - Director.

5/5

Google

Amy at Deans was pleasant, knowledgeable and nothing was too much trouble. She knew which house we would buy before we even viewed it, as she was so aware of what we wanted in a home. During the purchase process she was always ready to answer any queries we might have. The rest of the staff are very pleasant and helpful too. We would thoroughly recommend them to assist in buying or selling your home. You will receive a courteous and professional service. X Susan & Alan Robinson

Susan · 26 March 2024

Agent replied · 6 July 2023

Hi Susan, that's a glowing review of our firm and in particular my colleague Amy. It's great to hear that we listened to your requests and our aim is to be friendly and professional in what for most people find a very stressful process. Thanks again for writing this review. Allan Wasley - Director.

5/5

Google

Well, Jenna Baldwin and her team at Deans have done it again! As landlords, the most important thing to my wife and I is that our contract holders are reliable in every way. Jenna has represented us in finding occupants for our flats for the last few years and I can say, without doubt, that she has never failed to provide us with a marvellous service. From original instruction to the completion of the occupational contract, everything is done in an efficient professional manner and I wouldn’t hesitate to recommend them. Thank you very much Jenna.

Chris · 26 March 2024

Agent replied · 1 January 2024

Hi Chris - Needless to say that Jenna is delighted with your comments and we are very proud to read such positive remarks regarding Jenna and her team. We have a very reliable set of trades as we do colleagues in the Lettings Dpt, they will call you back and represent your interests legally and in a positive manner with tenants. Jenna and her team are also enjoyable to work with and we look forward to more favorable comments when the time comes. Thanks again and we do truly appreciate you taking the time to post this review. Allan Wasley - Director.

5/5

Google

I can’t thank Jenna and Kelly enough for the hard work they do, we previously rented a place at upper bilson when they worked for bidmead cook we moved to another house which Jenna and Kelly had moved to deans estate agents, they couldn’t do enough for us, they knew we were good tenants and helped us secure the new house, I literally don’t have the words to describe how amazing these two ladies are. Myself and Rowan are so grateful and I would recommend deans estate agents without fail. Also want to add how hard they all work to ensure people like me and Rowan renting properties are happy with the services. I’m not going to lie I’m overwhelmed with the support and the services we have received. So I want to say a massive thank you to you both for all you have done for me and Rowan. Such a kind and friendly team and they deserve so much credit for what they have done for us. Thanks again Jenna and Kelly x

Rowan · 26 March 2024

Agent replied · 23 August 2024

Hi Natalie - I am delighted with your comments and have personally thanked both Jenna and Kelly for there hard work on your particular tenancy. It takes time out of your day to write such a positive review and for that I am very grateful, we will continue to support you and help is there when needed. Thanks again, it is genuinely appreciated. Allan Wasley - Director.

5/5

Google

I’ve recently moved into a rental property with the help of Dean estate agents in Coleford. The communication throughout was exceptional and although my situation was more of a difficult one, Jenna made efforts to make sure I find a suitable place. Highly recommend them and I’ll definitely use them again.

Nic · 20 May 2025

Agent replied · 26 March 2026

Thanks Nic, we are pleased that you were able to use my firm and receive the support of Jenna and her team. You are always welcome in our office and any problems, let Jenna know. Thanks again. Allan Wasley - Director.

5/5

Google

Jenna has been absolutely amazing in helping us through the whole process of letting our property. We viewed the property and was picking up the keys all within a week, i couldn’t give enough praise to her and the team as they are a fab agency!! Thank you so much 😊🏡 …

Lowri · 26 March 2025

Agent replied · 23 October 2024

Hi Lowri, thank you for your positive review of my colleague Jenna and her colleagues. I'm delighted that you have had such a positive experience with our firm, I will share your comments with Jenna and her team later today. Thanks again, it's appreciated. Allan Wasley - Director.

5/5

Google

I can’t thank Jenna and Kelly enough for the hard work they do, we previously rented a place at upper bilson when they worked for bidmead cook we moved to another house which Jenna and Kelly had moved to deans estate agents, they couldn’t do enough for us, they knew we were good tenants and helped us secure the new house, I literally don’t have the words to describe how amazing these two ladies are. Myself and Rowan are so grateful and I would recommend deans estate agents without fail. Also want to add how hard they all work to ensure people like me and Rowan renting properties are happy with the services. I’m not going to lie I’m overwhelmed with the support and the services we have received. So I want to say a massive thank you to you both for all you have done for me and Rowan. Such a kind and friendly team and they deserve so much credit for what they have done for us. Thanks again Jenna and Kelly x

Natalie · 2 December 2023

Agent replied · 1 January 2024

Hi Natalie - I am delighted with your comments and have personally thanked both Jenna and Kelly for there hard work on your particular tenancy. It takes time out of your day to write such a positive review and for that I am very grateful, we will continue to support you and help is there when needed. Thanks again, it is genuinely appreciated. Allan Wasley - Director.

5/5

Google

I bought my house through Dean’s, and four years later sold it through Dean’s. Throughout both experiences Jack and the team in Coleford were great. Keeping me informed and the process moving. Thank you!

Tricia · 26 September 2025

Agent replied · 26 March 2026

Hi Tricia, firstly - thank you for your customer loyalty in returning to us. For any business, the best business is from those that return as that is a compliment in itself. We are delighted this has worked out for you again and trust that all is well. Thank you. Allan Wasley - Director.

5/5

Google

We’ve dealt with Alan,Jack and the crew on 3 occasions now, and they have always been very professional and friendly every time. They are always prompt and efficient with any inquires, and have a good understanding of the local house market. We highly recommend anyone using them!

DeborahB · 26 March 2025

Agent replied · 26 March 2026

Hi Deb, that's very kind of you to write such pleasant feedback, I have shared this with my colleagues and they are really pleased that you are happy with what they have done for you both. We hope you settle well into your new home and look forward to seeing you soon. Thanks again. Allan Wasley - Director.

5/5

Google

From start to finish, Dean Estate Agent’s were extremely good at guiding our purchase to a satisfactory completion. Our purchase was not the easiest, due to the economic conditions, however they, in particular Amy, worked very hard to keep everybody updated on our progress. Dean Estate Agents in Coleford were a great team to work with, and we would highly recommend them as an agency. Many thanks Mark and Wendy

Mark · 26 March 2024

Agent replied · 28 May 2023

Hi Mr & Mrs Cronin, thank you for the time taken to write this super review. I agree it wasn't the easiest or speedy of property transactions but you were both very calm and very patient with the whole situation. In particular, thank you for your kind attention to all of our colleagues, that's appreciated. We hope you enjoy your new home and welcome to the Forest of Dean. Best wishes. Allan Wasley - Director.

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Questions about Dean Estate Agents Coleford

How many reviews does Dean Estate Agents Coleford have?

Dean Estate Agents's Coleford office has 251 reviews across 1 platform: 251 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dean Estate Agents Coleford's rating?

Dean Estate Agents Coleford is rated 4.8 out of 5 across all 251 reviews, and 4.8 out of 5 on Google from 251 reviews, checked 9 October 2026.

Has Dean Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Dean Estate Agents, Coleford won Trusted Agent.

Where is Dean Estate Agents's Coleford office?

Dean Estate Agents Coleford, 14 St. John Street, Coleford GL16 8AR.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.