William H Brown reviews

★★★★★ 5/5

Google

I rang William H Brown Estate Agents in the hope of finding a property to rent in quite urgent circumstances and got through to Hannah, who I must say has been nothing short of magnificent. Hannah has genuinely been amazing! She was compassionate to my situation but remained professional. She went above and beyond as far as I am concerned - she's clearly a busy lady but always remained in contact with me and answered every mundane question I had for her. She was knowledgeable on the geography of the area I will be relocating to. Hannah is most certainly an asset to William H Brown and, I would 100% recommend William H Brown off the back of my experience.

Gary · 27 August 2023

★★★★★ 5/5

Google

I find this estate Agent William Brown, we were purchasing through very good, our messages were pass to our seller good communication at all times. Can’t say the same for our solicitor. We had to go through our sellers for queries. That’s where we see the difference. Thank to the Team of William brown. Especially Lisa🙏🏽 Mr & Maguire.

Leela · 25 September 2024

★★★★★ 5/5

Google

The stuff at William h Brown are wonderful I have already Recommended someone to this amazing State agents and will do again and just want to say a big thank you for everything you have done for us , also a big thank you to Jack who has helped us in every way 😊 . Couldn't ask for more friendly and helpful stuff at William h Brown 😁 .

Charlene · 29 March 2024

★★★★★ 5/5

Google

Excellent letting service. Hannah has been amazing throughout the whole process. I couldn’t have asked for anything more from a letting agents. I received regular updates and Hannah has always been so prompt to reply to my many questions/emails and gone out of her way to help me. I can’t wait to move into my new home.

Laura · 23 September 2024

★★★★★ 5/5

Google

Jack Percival has been so helpful, patient and polite from the start! Helped me find my flat! He made my home renting experience incredibly smooth and enjoyable. He is knowledgeable, responsive, and truly cared about finding the perfect property for me. I highly recommend William H Brown for anyone looking to buy or sell a home! Thank you again Jack✨☺️

Dejante · 27 July 2024

★★★★★ 5/5

Google

William H Brown Colchester lettings team were very accommodating to our move, which was both a relocation and a quick turn around. Everyone has been very polite and helpful whenever we've contacted the team. Tom went above and beyond to finalise the tenancy, and Chris was very informative on the viewing and with all the relevant documentation. Thank you very much. Update: Jade is consistently helpful and understanding with the management of the maintenance.

Zeina · 27 August 2023

★★★★★ 5/5

Google

I had a great experience with Jack Percival at William H Brown while searching for a rental property. Jack was a nice letting negotiator, professional, friendly, and always positive. He made the whole process much easier and was really helpful in finding the right place for me. Highly recommend!

Tessa · 27 November 2024

★★★★★ 5/5

Google

Jack was very helpful and patient and answered all our many questions and guided us through the whole renting process. Thank you very much for all your help.

Denise · 18 August 2025

★★★★★ 5/5

Google

Bought my flat from William H brown and put it up for rental, Hannah and Lisa where both amazing and always on the other side of the phone for assistance whether it be mortgage or rental side Everything was done quickly advertisement of the property was really well done and I felt like I was really well looked after

Thomas · 27 June 2024

★★★★★ 5/5

Google

Hannah has been amazing with my property search. She’s kept me up to date with new properties on the market, is thoughtful and flexible with viewings around my shift work. Very professional, very thorough and she really listens. I would use WH Brown again and that’s purely down to Hannah.

Danielle · 11 November 2024

★★★★★ 5/5

Google

A massive thank you to Hannah M at WHB, we are so so grateful your help with renting our first property. You helped to put our minds at ease when things were stressful for us and ensured that the process ran as smoothly as it could. We wish you all the best and will be quick to contact you again if we need any further assistance! :)

Qlasix · 30 December 2023

★★★★★ 4/5

Google

Generally, it an interesting experience with Williamhbrown and a very positive one. The staff member Jack Percival was professional and responsive, promptly addressing any inquiries or concerns I have had regarding my housing needs. I believe the official website is user-friendly and provides valuable information on availability of properties. I appreciate the agency's commitment to transparency and efficiency in facilitating housing arrangements.

Chijioke · 29 March 2024

★★★★★ 5/5

Google

An extremely warm and kind person, Elena is one of the best advisor at William Brown. Even though we haven't found anything yet, her kindness to go out of her way and ask about well being is just so highly appreciated. I truly like her approach and she will be a true gem where ever she goes. She is a great asset to William Brown agency.!

Archana · 30 December 2023

★★★★★ 5/5

Google

I'm giving my 5 stars to Hannah McCreath for outstanding soft skills. Hard has been extremely professional in handling my rental process. She responded to all my emails promptly and was always willing to help. She's invaluable for her agency and I hope her managers can reward her hard work with promotion and a RAISE! Hannah You're a super star and I am grateful for your service 💛 Best regards ✨️

Sylvie · 27 August 2023

★★★★★ 5/5

Google

Jack was very easy to contact and chat to. Very straightforward, efficient and clear and managed a smooth process to help secure the property

Joseph · 1 September 2025

★★★★★ 5/5

Google

I have recently let my house through William H Brown and I’d like to give a big shout out to Hannah who went above and beyond to help with all the process, including visiting the house to do checks etc. I would have no hesitation in recommending them and will be using them again for future re-lets. Very professional and outstanding customer service. Thank you…PositiveProfessionalism

Jilly · 30 December 2023

★★★★★ 5/5

Google

Hannah made the whole process of finding a property no problem, we were able to view at times that suited us and Hannah helped us along with everything that needed to be done to secure our home. Very polite and couldn't do enough for us. Hannah responded to all emails and calls promptly and helped with any queries we had .We can't thank Hannah enough for everything! Thankyou so much.

Demi · 27 August 2023

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience with William Brown in Colchester. The whole process was smooth and stress-free, and that was entirely down to Hannah. She made the application process super quick and efficient from start to finish, keeping everything clear and well organised throughout. Her professionalism and friendly approach really stood out.

Kae · 16 February 2026

★★★★★ 5/5

Google

I have recently completed a property let with WHB Colchester and I am happy to state that I have had a 5 star experience; Emma and Hannah have been amazing throughout and made sure that we are kept updated with everything and helped us all the way through. Good, timely communication, excellent service, outstanding response time and relentless efforts put in. Thanks Emma and Hannah.

Noman · 30 November 2023

★★★★★ 5/5

Google

I just wanted to say how professional the lettings team are in the Culver Street branch in Colchester, such care taken by Hannah and Emma, to ensure all my needs were met, as a Landlord it can be very stressful, but I didn’t need to worry about this thanks to the girls.

Steve · 16 February 2026

★★★★★ 5/5

Google

I had a fantastic experience with William H Brown. The team is incredibly organised and professional, making the whole process smooth. A huge shout-out to Jack, who went above and beyond to help me secure a property that met every single one of my requirements. I couldn't be happier with the service!

Anastasia · 16 February 2026

★★★★★ 5/5

Google

My first time to rent property with this agency. Hannah is very helpful and with quick response. She answers to all my enqiuries with patient and help to arrange for a property view ASAP. Emma also helps me a lot in guiding me when property view, so that I can make a quick & right decision. Thank you Hannah & Emma.

Chris · 29 January 2024

★★★★★ 5/5

Google

Whilst selling our house we spoke to Matty who valued and completed our viewings. Matty was brilliant and made each appointment feel relaxed (something I really valued whilst looking after my energetic 8 month old and rescue dog). Would 100% be a returning customer if we hadn't found our dream home!

Ali · 28 May 2024

★★★★★ 5/5

Google

My experience with William H Brown at Colchester branch was very wonderful. Jack and his team who were responsible for the letting were very professional and proactive. The response time to every clarification was swift. I give the team 5 5-star rating for timely support in securing the accommodation.

Iyare · 27 June 2024