Trusted Agent profile Β· Colchester

Safestore Limited Colchester reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

501 reviews across 1 platform

572 Ipswich Road, Colchester, CO4 9HB

Part of Safestore Limited, see every office.

Safestore Limited's office in Colchester, at 572 Ipswich Road, is rated 4.9 out of 5 across 501 reviews on 1 platform, including 501 Google reviews rated 4.9.

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4.9 / 5

501

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Colchester office, from every platform, shown as written. First names only.

5/5

Google

Dropped parcel off. Was dealt with by Safestore staff the gentleman was really helpful. DHL needs a bigger sign.

Cathie Β· 27 September 2026

Agent replied Β· 11 October 2026

Thank you immensely, Cathie! Glad our staff were helpful. We appreciate the feedback on DHL's signage and will pass it along.

5/5

Google

Nick and the team were a massive help, nice clean store and great prices, highly recommended πŸ‘Œ …

Josh Β· 5 September 2025

Agent replied Β· 10 September 2025

Hi Josh, Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that Nick and the team were able to assist you effectively and that you found our store clean and our prices competitive. Your recommendation means a lot to us, and we're delighted to have met your expectations. If you ever need storage solutions in the future, we'd be more than happy to help. Best regards, The Safestore Self Storage Team

5/5

Google

Very awesome staff and good customer care . Parcel handle with care and very helpful

Samuel Β· 4 October 2026

Agent replied Β· 11 October 2026

We’re delighted to hear our staff provided excellent customer care and handled your parcel with care. Thank you for your kind feedback, Samuel!

5/5

Google

Nick from SafeStore was fantastic. He was very knowledgeable and helped us secure a great unit. Highly recommend!

Johannah Β· 11 September 2026

Agent replied Β· 11 October 2026

Thank you, Johannah, for your wonderful feedback! We're thrilled to hear that Nick was able to assist you so effectively and that you're pleased with your unit. Your recommendation means a lot to us!

5/5

Google

Nick and Jo have helped me get the best locker I could get with the best price available. They made sure the one I have is best suited for me before I went further. Would highly recommend Safe store for any of your storage needs

Chris Β· 24 August 2024

Agent replied Β· 23 October 2024

Thanks Chris for taking the time to share your 5* rating for Safestore Colchester. Please don't hesitate to contact the team in reception if there is anything else you need. Robert

5/5

Google

Nick helped me with getting storage and I found him to be extremely kind and helpful

Warren Β· 20 September 2026

Agent replied Β· 11 October 2026

We are happy to hear Nick made your experience so positive. Thank you for recognising his kindness and helpfulness, Warren!

5/5

Google

Nick was incredible with helping me find the perfect storage room for what I required. His customer service is outstanding and knowing how storage works in and out is a real bonus, he is an incredible asset to the company and I hope you will pass this on to Nick and his manager. 5* service.

Bradley Β· 10 February 2024

Agent replied Β· 11 June 2024

Hi Bradley, thank you so much for the amazing review score. We appreciate you taking the time to rate us! Robert

5/5

Google

Needed storage at short notice and the Team could not have been more helpful.

Mike Β· 27 September 2026

Agent replied Β· 11 October 2026

We are absolutely thrilled to hear this, Mike. Our team takes pride in being helpful, especially at short notice. Thank you for choosing Safestore.

5/5

Google

Amazing service, quick efficient and knew exactly what to do. Thank you

Mitchell Β· 4 October 2026

Agent replied Β· 11 October 2026

Thank you immensely, Mitchell. We’re delighted our team provided amazing, quick, and efficient service.

5/5

Google

Great services lovely people warm welcome recmend to friends and family

Kellymaire Β· 4 October 2026

Agent replied Β· 11 October 2026

We're pleased you received a warm welcome and enjoyed our service. Thank you for recommending Safestore to your friends and family!

5/5

Google

Knockout customer service. The guys went above and beyond to help me. Thank you!

Sarah Β· 11 September 2026

Agent replied Β· 11 October 2026

Thank you, Sarah, for your wonderful feedback! We're thrilled to hear that our team provided knockout customer service and went above and beyond to assist you. We truly appreciate your kind words and look forward to serving you again in the future.

5/5

Google

Perfect on front desk very helpful with no complications and very friendly and helpful

Gaz Β· 11 September 2026

Agent replied Β· 11 October 2026

Thank you, Gaz, for your wonderful feedback! We're delighted to hear that our front desk team was helpful and friendly during your visit. We look forward to welcoming you back whenever you need us.

5/5

Google

The site is very clean and nick and Olly are super friendly!

Carl Β· 20 September 2026

Agent replied Β· 11 October 2026

Thank you for taking the time to share this! We're glad the site is clean and that Nick and Olly made such a great impression.

5/5

Google

Excellent work from Nick Partridge who handled my issue efficiently and professionally

NAWAR Β· 20 September 2026

Agent replied Β· 11 October 2026

We greatly appreciate your kind words about Nick Partridge’s efficient and professional assistance.

5/5

Google

Visted for the DHL express which was a convenient drop off location

Kim Β· 20 September 2026

Agent replied Β· 11 October 2026

Your positive experience with our DHL express drop-off service is appreciated.

5/5

Google

Helpful team who went above and beyond Dan beyond.

Jimstagram Β· 5 October 2026

Agent replied Β· 11 October 2026

Thank you for taking the time to share your kind feedback. We’re delighted Dan and the team went above and beyond to help.

5/5

Google

It was a cool time and make you feel good

Jack Β· 27 September 2026

Agent replied Β· 11 October 2026

We sincerely value your kind words, Jack. Knowing you had a great experience that made you feel good means a lot to us.

5/5

Google

All the staff have been great. A pleasure to have dealt with

Marios Β· 11 September 2026

Agent replied Β· 11 October 2026

Thank you, Marios, for your wonderful feedback! We're delighted to hear that you had a positive experience with our team. It's been a pleasure to assist you, and we look forward to serving you again in the future.

5/5

Google

Kind staff, clean space and plenty of storage!

Lewis Β· 4 October 2026

Agent replied Β· 11 June 2024

We greatly appreciate your kind words, Lewis. We’re delighted you found our staff helpful, our space clean, and our storage options plentiful.

5/5

Google

Approachable staff and very good service and easy to reach. Thanks.

Xiaozhi Β· 11 September 2026

Agent replied Β· 11 October 2026

Thank you, Xiaozhi, for your wonderful feedback! We're delighted to hear that you found our staff approachable and our service excellent. We look forward to continuing to meet your storage needs.

5/5

Google

The best Storage place you can find. Very polite and helpful staff. Debbie was great explaining me how everything works and showing me around. I'll definitely use them again, if I have to.

Plamen Β· 11 November 2024

Agent replied Β· 11 December 2024

Dear Plamen, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. It's great to know that Debbie was able to assist you effectively and make everything clear. We look forward to welcoming you back whenever you need storage again. Best regards, The Safestore Team

5/5

Google

Amazing deal. Β£1 for a month wow

Jo Β· 4 October 2026

Agent replied Β· 11 June 2024

We’re overjoyed you found such an amazing deal, Jo! Thank you for your 5-star review.

5/5

Google

Jo was lovely and friendly and great to deal with!

Chelsea Β· 11 September 2026

Agent replied Β· 11 October 2026

Thank you for your kind words about Jo’s friendly and helpful service!

5/5

Google

Wondfull freiendy women on the desk happy to help

Steve Β· 11 September 2026

Agent replied Β· 11 October 2026

We're privileged to hear that the friendly and helpful service at the desk made your experience a positive one.

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