Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would just like to thank both Eva and Poppy for the excellent service they deliver. Nothing is too much trouble, and I would have no hesitation in recommending them. The team are a delight!
Carol · 26 May 2024
Agent replied · 23 October 2024
Thank you for your wonderful feedback! We're delighted to hear that Eva and Poppy provided you with excellent service at Palmer and Partners estate agents. We strive to go above and beyond for our clients, and it's fantastic to hear that nothing was too much trouble for them. Your recommendation means a lot to us, and we'll continue to deliver exceptional service to all our clients. The entire team appreciates your kind words and looks forward to assisting you in the future!
★★★★★ 5/5
GoogleHighly recommended , professional, efficient and a pleasure to deal with. The house sale was monitored and chased weekly, good communication and achieved the best price . Palmers are certainly a cut above the rest ! Thanks guys for your hard work , particularly both Alfies during the initial sale & Hayley for chasing the conveyancing. :)
Adam · 24 October 2022
Agent replied · 23 October 2024
Wow, thank you for your amazing comments on behalf of the P&P team, and taking the time to leave your review.
★★★★★ 5/5
GoogleExcellent service from Rachel and Eva at Palmer and Partners Colchester regarding re-letting and end of tenancy.
Communication and service is paramount when you have rental properties, making it easy for the landlord, Palmer and Partners certainly do that!
Steve · 19 June 2025
★★★★★ 5/5
GoogleThe letting procedure was handled quickly and efficiently by the letting team and, following the move, the various teething problems and other issues have been addressed promptly and very competently by Eloise. Many thanks.
David · 26 May 2024
Agent replied · 23 October 2024
Thank you so much for the glowing review! We're thrilled to hear that Eloise and our letting team provided you with quick and efficient service, and we're delighted to have addressed any issues promptly. We appreciate your kind words and your trust in Palmer and Partners.
★★★★★ 5/5
GoogleBuying a house through Palmer & Partners has been a great experience. They have communicated in every step and been there to answer any questions we had. Would highly recommend this company.
Ria · 25 June 2024
Agent replied · 23 October 2024
Thank you so much for your positive feedback! We're delighted that you had a great experience buying a house through Palmer & Partners. Communication and support are key to us, and we're pleased that we could be there for you every step of the way. Your recommendation means a lot to us. If you or anyone you know needs assistance in the future, we're here to help.
★★★★★ 5/5
GoogleRecently rented a property with Palmer and Partners and the process was very straightforward. Our property manager, Joe, was extremely helpful! He was always easy to contact and helped with all our questions. Would recommend!
Emily · 26 April 2024
Agent replied · 23 October 2024
Thank you for sharing your positive experience with us! We're delighted to hear that your rental process with Palmer and Partners was straightforward and that Joe, your property manager, provided excellent assistance. Ensuring clear communication and addressing all questions promptly are top priorities for us, and we're glad Joe delivered on that front. Your recommendation means a lot to us, and we're here to assist you further whenever needed.
★★★★★ 5/5
GooglePalmer and Partners have managed a property for me for more than three years. During that time they have been extremely professional in every aspect of their service.
Especial mention most recently for Rachel Johnson, who is a credit to the company.
William · 28 November 2023
Agent replied · 23 October 2024
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Palmer and Partners over the past three years. Rachel is indeed a valuable member of our team, and we're delighted that her efforts have made a positive impact on your experience. If you ever need anything or have further feedback, feel free to reach out. We appreciate your continued trust and support!
★★★★★ 5/5
GoogleP&P were great to deal with, Eva really went above and beyond on my moving day to make sure I was able to get the keys!
Jason · 23 September 2024
Agent replied · 23 October 2024
Hi Jason,
Thank you for your kind words! We're so glad to hear that you had a great experience with Palmer & Partners, and it’s fantastic to know that Eva went above and beyond on your moving day to ensure you got the keys. We’re thrilled she made such a positive difference! Thanks for choosing us!
★★★★★ 1/5
TrustpilotPoor communication
Poor communication, lost paperwork, inaccurate reports.
Never again.
James · 25 March 2026
★★★★★ 5/5
GoogleI've sold a number of houses with Palmer & Partners, they've always delivered a fantastic service and I'd not hesitate to use them again.
Max · 16 October 2024
Agent replied · 23 October 2024
Hi Max,
Thank you so much for taking the time to share your wonderful experience with Palmer & Partners. We are thrilled to hear that you have used our services multiple times to sell your properties and that we have consistently delivered a fantastic service.
Your continued trust in our team is the highest compliment we could receive. We take great pride in providing an exceptional level of service to all of our clients, and it's extremely gratifying to know that we have exceeded your expectations time and time again.
We greatly appreciate your loyalty and your willingness to recommend Palmer & Partners. Referrals from satisfied clients like yourself are invaluable, and we look forward to the opportunity to work with you again in the future should you have any other property needs.
Thank you again for your business and kind words. We are proud to have been a part of your property journey.
★★★★★ 5/5
GoogleRented a 2-bed flat with Pamer & Partners for 1 year and it was lovely working with the team. They are very organised, supportive, and respond promptly to requests for appropriate repairs. Deposit return was seamless as well. I totally recommend them!
Ngozi · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to share your wonderful 5-star review of your experience with Pamer & Partners Estate Agents. We are absolutely delighted to hear that you had such a positive and enjoyable year renting a 2-bedroom flat through our agency.
We're also thrilled to hear that your deposit return process went smoothly. We understand the importance of a hassle-free experience during every step of the rental journey, and we aim to make it as easy as possible for our clients.
Should you ever need assistance with any real estate needs in the future, please do not hesitate to reach out. We are here to help!
★★★★★ 5/5
GoogleWe have just sold our flat through Palmer & Partners. They gave us a good valuation, did all the viewings, got us a great offer, and have kept us informed through the whole process, and helped us all the way. We would highly recommend them and will definitely use them again.PositiveResponsiveness, Quality, Professionalism, Value
Sue · 24 October 2022
Agent replied · 23 October 2024
Hello Sue. Thank you for your kind words. It is always a pleasure to work with you and your family and we look forward to doing so long into the future.
★★★★★ 5/5
YellExcellent service
I employed 3 well known local agents to market and let my house. John and his team were the only ones to keep me up to date with feedback, they had far more viewings than the other two and I was very pleased that they were the ones who let it. Excellent tenants, excellent service. Thank you.
JoeAll · 12 August 2014
★★★★★ 5/5
GoogleI would highly recommend Palmer & Partners to anyone looking for an agent to let out their property in Colchester. I received excellent service from them recently. Jon and his team were friendly and very professional. A big thank you to Jon for helping us let out our property in just over a week!
Xue · 25 October 2018
★★★★★ 5/5
GoogleDanielle the manager, and staff are extremely professional, accessible, helpful and quick in dealing with any queries. A great and pleasant experience in every way. Highly recommended.
Eden · 25 July 2024
Agent replied · 23 October 2024
Thank you so much for your kind words and glowing recommendation Eden. We're delighted to hear that you had such a positive experience with Danielle and our team. Providing professional, accessible, and prompt service is our top priority, and we're thrilled to know we fulfilled your expectations. Your feedback is truly appreciated and encourages us to continue delivering excellent service.
★★★★★ 5/5
GoogleI recently sold my property on Winston Avenue Prettygate. I’m so thankful to everyone at palmer and partners for all there help in selling the property for in excess of asking price and ensuring the sale process went through with no hiccups. I would highly recommend to anyone. Lovely people.
Alfie · 12 December 2024
★★★★★ 5/5
GoogleReally helpful all the way through, and supportive when dealing with other areas of the purchase!
Tom · 5 January 2025
Agent replied · 12 January 2025
Hi Tom,
Thank you for your kind feedback! We’re delighted to hear that you found our team helpful and supportive throughout your purchase process.
We strive to provide comprehensive assistance to ensure a smooth experience for our clients, and we’re glad to know we could support you in various areas. If you need anything further or have any questions in the future, please feel free to reach out.
★★★★★ 5/5
GoogleWe have been letting our properties with Palmer and Partners for over 4 years now. Throughout this time, they have been very helpful, friendly and professional. We are really pleased with the lettings service they provide. No job was too big or small for them to help with and would certainly recommend.
Jessica · 24 October 2022
Agent replied · 23 October 2024
Hi Jessica, thank you for your kind words, its been great working with you over the past 4 years. If you are ever looking to sell, buy or rent again in Colchester you know where we are.
★★★★★ 5/5
GoogleGreat company and staffs.
Never tired of helping in providing solutions to your needs.
I was lucky enough to have Poppy as my property manager, great lady!!
Palmer& Partners are definitely the best Property Agency in town ✌️✌️
Ayobami · 9 December 2023
Agent replied · 8 December 2024
Thank you so much for taking the time to leave us this fantastic 5-star review! We truly appreciate your kind words and feedback.
We're delighted to hear that you had a positive experience with Palmer and Palmers. Our team takes great pride in assisting our clients and providing solutions to their needs, and it's wonderful to know that you found our staff to be helpful.
Poppy is indeed an asset to our team, and we're thrilled to hear that you had a great experience with her as your property manager. We'll be sure to pass on your compliments to her.
Thank you once again for choosing Palmer and Palmers as your estate agency. We look forward to serving you in the future, and if you ever have any more real estate needs, please don't hesitate to reach out!
★★★★★ 5/5
GoogleIve recently just sold my property , through P&P absolutely 1st class service from Paul, Hayley, Tyler and Diane. Would highly recommend!!!
Toby · 23 September 2024
Agent replied · 23 October 2024
Hi Toby,
Thank you for your fantastic feedback! We’re thrilled to hear that Paul, Hayley, and Tyler provided you with first-class service during the sale of your property. It’s wonderful to know that your experience with Palmer & Partners was so positive, and we really appreciate your recommendation. Congratulations on the sale!
★★★★★ 5/5
GooglePalmer and Partners made the process of viewing properties and letting one of them really easy and painless. Their staff are so helpful and pleasant - you couldn't want for more.
Andrew · 27 March 2024
Agent replied · 23 October 2024
Thank you for your kind words! We're thrilled to hear that you found the process of viewing properties and letting one of them to be easy and painless with Palmer and Partners. Providing helpful and pleasant service is our top priority, and we're delighted that our team could meet your expectations. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!
★★★★★ 5/5
GoogleWe are indebted to Rachel in particular and all the staff at Palmers for their invaluable assistance in successfully resolving a potentially difficult rental issue with our tenants. We are delighted with the final outcome! Many thanks, Rachel!!
Susan · 24 October 2023
Agent replied · 23 October 2024
Hello Susan. Thank you so much for your kind review. The team work very hard and it’s always such a reward to have such positive feedback.
★★★★★ 5/5
GoogleAn amazing team! Thank you so much, James, Zak, and Dian, for being such lovely people.
Leena · 1 December 2024
Agent replied · 8 December 2024
Hi Leena,
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team. James, Zak, and Dian will be delighted to know that their efforts made an impression on you.
We strive to create a supportive and friendly atmosphere for all our clients, and it’s wonderful to hear that you felt that during your interactions with us.
Thank you for taking the time to share your feedback. If you need anything else in the future, please don’t hesitate to reach out!
★★★★★ 5/5
GoogleOutstanding professionalism from start to finish, within three days of going to market my cottage was under offer. The whole team were knowledgeable, charming and caring. I am extremely grateful and cannot rate them highly enough.
Jane · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for your kind words and fantastic review! We're thrilled to hear that you had such a positive experience with Palmer & Partners.
We pride ourselves on providing outstanding professionalism it's wonderful to know that it shone through from start to finish. We're delighted that within just three days of listing your cottage, it was under offer.
Thank you once again for your kind words and for trusting us with your property. We truly appreciate your recommendation and your high rating. If there is anything else we can assist you with in the future, please don't hesitate to reach out Jane!
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