Trusted Agent profile Β· Colchester

Palmer & Partners Colchester reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

314 reviews across 3 platforms

43 Crouch Street, Colchester, CO3 3EN, CO3 3EN

Palmer & Partners's office in Colchester, at 43 Crouch Street, is rated 4.5 out of 5 across 314 reviews on three platforms, including 292 Google reviews rated 4.6.

Google logo

4.6 / 5

292

Reviews on Google

This office

Yell logo

3.4 / 5

11

Reviews on Yell

This office

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Colchester office, from every platform, shown as written. First names only.

5/5

Google

Dealt with Palmer and Partner for a few years and every interaction is very courteous and professional. Communication with the staff is always comforting, informative and knowledgeable and I will always recommend this company.

Harry Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you so much for taking the time to share your positive experience with Palmer and Partners! We greatly appreciate your ongoing support and your kind words. It's amazing to hear that you've consistently found our team to be courteous and professional throughout your interactions with us. Your recommendation means the world to us, and we are committed to maintaining the high standards that have earned your trust over the years. If you ever need assistance with any real estate matters in the future, please do not hesitate to reach out. Thank you once again for choosing us!

5/5

Google

The team at P&P are professional and friendly. Hayley and Paul in particular were dedicated and efficient in helping push through the purchase I was making with them, even when the conveyancers were seemingly intent on making it overly difficult! I would definitely recommend them...

Daniel Β· 24 October 2022

Agent replied Β· 23 October 2024

Hi Daniel, thank you for your review, we were pleased to get the purchase over the line for you. We look forwards to handing the keys over to you on completion day.

5/5

Google

Palmer and partners were really good and easy to deal with. sophie was amaxing, couldnt recommend her enough. she was really helpful and very quick to find me and my partner a house.

Robert Β· 24 October 2023

Agent replied Β· 23 October 2024

Thanks for your 5 star review Robert! We're glad Sophie was helpful in finding your new home. We appreciate your recommendation and hope you enjoy your new home! Feel free to reach out if you need anything in the future. Thank you both for choosing Palmer and Partners!

5/5

Google

Outstanding care and communication for both landlords and tenants.

Doconnell40 Β· 19 December 2024

Agent replied Β· 26 December 2024

Thank you for your wonderful feedback! We're delighted to hear that you experienced outstanding care and communication with our team at Palmer & Partners. We strive to provide the best experience for both landlords and tenants, and it’s great to know that our efforts are appreciated. If you have any further needs or questions, please don’t hesitate to reach out.

5/5

Google

Excellent support from the team, very efficient and helpful. Was able to handle my queries without fuss and any issues.

Thanu Β· 25 June 2024

Agent replied Β· 23 October 2024

Thank you for your fantastic review! We're delighted to hear that our team at Palmer and Partners provided efficient and helpful support. It's great to know we could assist you smoothly with any queries or issues. We're here for you anytime you need us. Thanks again!

5/5

Google

Rachel and Jon on the Lettings team are good communicators and always reply to all correspondence quickly and effiecently.

Natalie Β· 25 June 2024

Agent replied Β· 23 October 2024

Thank you for your fantastic review! We’re so glad to hear that Rachel and Jon from the Lettings team at Palmers & Partners provided you with quick and efficient communication. Your recommendation of Palmers & Partners means a lot to us. If you need any further assistance, don’t hesitate to reach out, we’re here to help!

5/5

Google

Best Service 😍 Eva Helped us a lot. Thanks to her now we have an very cozy flat. …

Dorina Β· 25 June 2024

Agent replied Β· 23 October 2024

Thank you for the glowing review! We're delighted to hear that you received the best service from Palmer and Partners. Your satisfaction is our top priority, and we appreciate your kind words. If you ever need assistance again, don't hesitate to reach out.

5/5

Google

Great service from Eva Herbet, and the team at Palmers & Partners Colchester. Very efficient & good communication throughout.

George Β· 25 June 2024

Agent replied Β· 23 October 2024

Thank you so much for your wonderful review! We're thrilled to hear that Eva Herbet and the team at Palmers & Partners Colchester provided you with efficient service and maintained good communication throughout. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. If you need any further assistance, please don't hesitate to reach out.

5/5

Google

We are truly grateful for Tyler and Hayley’s help in our purchase. They are professional and very patient and always respond in a timely and friendly manner. Thank you!

Xinlei Β· 28 November 2023

Agent replied Β· 23 October 2024

Thank you so much for taking the time to leave us this wonderful 5-star review! We are delighted to hear about your positive experience with Tyler and Hayley during your property purchase. At Palmer and Partners, we pride ourselves on providing top-notch service to our clients, and it's heartwarming to know that our team's professionalism, patience, and responsiveness have met your expectations. If you ever have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help. Wish you all the best in your new home!

5/5

Google

Thank you to Alfie, Alfie, Hayley and Paul at Palmer & Partners for selling my flat so quickly and providing such a professional, friendly service right through to completion. Highly recommended!PositiveResponsiveness, Quality, Professionalism

Lynne Β· 9 December 2021

5/5

Google

I've been dealing with Danielle for many years. I've always found her to be very helpful and friendly

Faye Β· 25 June 2024

Agent replied Β· 23 October 2024

Thank you for your kind review! We're delighted to hear that you've had such positive experiences with Danielle over the years. Your feedback is much appreciated, and we'll be sure to pass along your compliments to her. We're here to help whenever you need us. Thanks again for your continued trust in Palmer and Partners!

2/5

Google

Not great. Slow and communications are shoddy. Unless you’re paying them money they’re very poor to deal with

Marwan Β· 18 August 2025

5/5

Google

Thank you very much Manager, Paul Devereaux, of Palmer and Partners, and your very excellent team of people for selling my bungalow in Colchester- in such an unbelievably short space of time!! I tried to sell my bungalow 5 years ago, but didn't get many viewings,hence No Sale. So this time, as I still wanted to move, I tried Palmer and Partners in Colchester. They have a very nice office in Crouch Street. They were highly recommeded to me, by a neighbour and they have a very good reputation locally. I am so glad that I chose Palmer and Partners now!! They managed to sell my bungalow in an amazingly short space of time. I would very strongly recommend this company to anyone. From start to finish, they acted in an extremely professional manner- very timely, gave good feedback, were very informative, and took great care to make sure that my home was kept safe for me. The whole team are extremely Covid Aware. As I am elderly and disabled, and I am on the Government Extremely Vulnerable list, each Sales Person make a great effort to make sure that all Visitors that came to view my home, abided by the strict Covid rules. Thank you,Diane, for selling my bungalow for me. I know you have been in Estate Agency Sales for a long time, but you are an excellent Sales person.You have a very good Sales Pitch. I myself worked, before retirement many years ago, in a countrywide Estate Agency for many years, so I knew what to look out for! You are a great asset to Palmer and Partners,Diane. Well done! Thanks, also, to all the Sales team in the office for your wonderful, very professional service on the telephone. All calls are answered very promptly and all the questions I had, were answered very promptly.They are all very efficient. My special thanks go to Jacob, the new younger member of the team. Jacob has only been in Estate Agency for a few months, but he is an excellent communicator, very well spoken, was very polite at all times to both myself and the people viewing my property. Jacob impressed me immensely. Thank you,Team. It is off to pastures anew for me now, thanks to you!!PositiveResponsiveness, Quality, Professionalism, Value

Jean Β· 24 October 2021

5/5

Google

Great work from Paul helping me buy my first home. Chased the solicitor and gave me updates daily which really helped with the stress of moving. We got there eventually! Would recommend this estate agent!

Dan Β· 13 January 2023

Agent replied Β· 12 January 2025

Thank you for this Dan, glad we could assist in your move and that you were happy with everything. All the best in your new home.

5/5

Google

I can't thank Palmer and Partners enough for the service I received when selling my property. Friendly, professional and communicative, they worked extremely hard from listing to completion. I always had a number of different contacts to call should I need an update or advice, and knew I could rely on them to chase up the rest of the chain and keep things moving. I would definitely use Palmer and Partners in the future and will be recommending them to family and friends.PositiveResponsiveness, Quality, Professionalism, Value

Ben Β· 13 January 2021

1/5

Google

Sold our bungalow though palmers , terrible service and communication would never sell through this estate agent again , agent tried us to except an offer below market value . Will not use this agency again . A

Metro Β· 2 October 2024

5/5

Google

Have recently moved to a new property, but it has taken over a year due to circumstances, however, Palmer and Partners have been wonderful and I genuinely could not have got through the stress and hassle without these people. I so wish they had been the agents I was buying through as I am certain it would have been a smoother and easier transaction. I cannot recommend them highly enough. Thank you so much.PositiveResponsiveness, Professionalism

Sally Β· 24 October 2021

5/5

Google

Diane a super star , very helpul and proffesional

Eglantina Β· 4 September 2025

5/5

Google

Great viewing with Diane. Very friendly and punctual

Lucy Β· 6 September 2025

5/5

Google

I recently used Palmer & Partners in Colchester to sell my property. They were extremely professional and helped at every turn. The staff at Palmers ensured the sale of my house was a smooth process and completed in a timely manner.

Tom Β· 24 October 2020

Agent replied Β· 23 October 2024

Hi Tom. Thanks for taking the time to leAve such positive feedback. We are pleased we were able to help and wish you all the best in your new home.

5/5

Google

Excellent service keep it up sophie

Trapeez Β· 26 May 2024

Agent replied Β· 23 October 2024

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with Sophie and our team at Palmer and Partners estate agents. We're committed to providing an excellent service to all our clients, and feedback like yours motivates us to keep improving. If you ever need assistance again in the future, don't hesitate to reach out. We're here to help!

4/5

Yell

A trustworthy estate agency

I employed Palmers at the tail end of last year and found them to be efficient, courteous and knowledgable about the market. Absoloutley no hesitation in recommending their services, and they would be the first estate agent I would call should I require such service in the future. A lot of the other High Street agents try to inflate the price of your house and massage your ego to get you on their books, at a price you will not sell. Palmers will recommend the price at which your house will sell, without selling you short.

MG1969 Β· 24 February 2014

5/5

Google

Diane, very friendly & helpfull

Roger Β· 21 May 2025

4/5

Google

They really helped all the way from viewing the property till exchange of the keys. I really appreciate the follow ups especially Ms.Hayley has done through out this deal. Thank you team Palmers!

Shaiju Β· 26 February 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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