Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe best decision you will make.
I haven’t a bad word to say with regards to my experience. Oakheart are of the highest standard that can be found within property.As a first time buyer, my knowledge was limited, I was however guided from start to finish with professionalism, a smile and in a language tailored to my understanding.After struggling for a long time, I turned to Oakheart who managed to help me complete quicker than I thought possible with zero stress. Annalise- sales progressor- is a true testament to the company and words could not justify how incredibly grateful I am for everything she has done. I hope to one day have the privilege of having Oakheart by my side in future purchases and sales.An Experience I Will Not Forget.
Orion · 7 November 2022
★★★★★ 5/5
TrustpilotAbsolutely brilliant service from…
Absolutely brilliant service from Nathaniel he helped us so much find our perfect property couldnt have done any more thankyou so much the best !!
Jeanette · 21 August 2025
★★★★★ 5/5
TrustpilotEverything I could want from an estate agent
I had the pleasure of dealing with Richard Baker. I requested a viewing for a flat I liked the look of, he showed me that flat as well as another much nicer flat that had just become available that I ended up going with. Oak heart was easy to deal with and kept me informed all the way along, I have worked with many different estate agent personally and professionally over the past 10 years and would be happy to recommend Oakheart as one of the best experiences I’ve had.
Omid · 21 October 2022
★★★★★ 5/5
TrustpilotLucy and Annalise were Godsends!
Lucy and Annalise have gone absolutely above and beyond to help progress our purchase. They kept us regularly updated throughout, helped with any concerns we had and when things got stressful at the point of exchange - they were absolutely amazing at speaking to everyone and trying to push it through. Plus, they are both absolutely lovely and so nice to speak to!! Thank you both so much - everyone buying a house needs a Lucy or Annalise!
Ella · 22 December 2022
★★★★★ 3/5
TrustpilotProfessional setup but needs work
Very professional during initial period of sale with nice brochures, however it goes down hill from there. They have alot of timewasters on their buyers list that they clearly don't vet.Craig uses high pressure sale techniques to try and get the sale through at the detriment of the seller. The sale progression team have a complete lack of knowledge around new build estate issues, i.e property maintenance companies and the need to get the deed of variation changed to satisfy mortgage providers. They made us feel that they were working on behalf of the buyer, rather than us even though they squeezed nearly 5k out of us.Perhaps all estate agents are the same but I certainly will not use this firm again.
MP · 28 July 2022
★★★★★ 5/5
TrustpilotAmazing Service!
The service from Oakheart, and in particular Craig, was outstanding. I could not recommend this team more highly, and would definitely use their services in the future, without hesitation.
Ali · 11 November 2022
★★★★★ 5/5
TrustpilotGreat all round
Charlie was excellent at guiding me through the process from beginning to end, being a first time buyer he really helped to stem any worries I had and ensured everything was done as smoothly as possible. I can’t recommend him enough👍
Dan · 17 September 2020
★★★★★ 5/5
TrustpilotDon’t be nuts…
You’d be nuts to squirrel your money away anywhere else! Kelly and her team are second to none. A first class service. I’d highly recommend them to anyone!
Anthony · 28 October 2022
★★★★★ 5/5
TrustpilotSeamless!
I was quite nervous about selling my property for the first time however Oakheart made it such a seamless process for me and were so professional throughout. My sales progressor, Annalise in particular was fantastic and kept me updated along the way. Also being able to track the status of the sale on the Oakheart website made it really easy for me to keep and eye on the progress while I was abroad - very handy! Thanks again to all the team!
Kmalva · 23 April 2022
★★★★★ 5/5
TrustpilotAmazing Experience
Had a viewing with Korben and he made it the smoothest and most convenient experience. Great communication for the entire process making it so convenient! Couldn't recommend using Oakheart any more, every letting experience has been fantastic
Luke · 7 February 2025
★★★★★ 5/5
TrustpilotOutstanding Oakheart
After a disappointing experience with a previous local estate agent, I can not speak more highly of the service we received from Oakheart. We were buying our first home and every step of the way the whole team were helpful, polite and efficient and any question or request however large or small was dealt with promptly. Annalise called regularly to update us on the progress of the sale and the team arranged multiple viewings for us to see the property. Thank you to the Oakheart team for all their help, I would be sure to recommend them to anyone in the future.
Alex · 25 February 2022
★★★★★ 5/5
TrustpilotVery efficient from start to finish
Very efficient from start to finish. All staff, especially Annalise, Kieran and Craig, were very helpful, persistent and dedicated. Great communication and customer service. Would happily recommend.
Hannah · 3 October 2022
★★★★★ 5/5
TrustpilotProfessional and helpful service…
Professional and helpful service throughout the whole process. They kept me updated every step of the way. Special shout out to Sammy for her amazing help!!Thank you very much to everyone at Oakheart!
Nathan · 1 December 2021
★★★★★ 5/5
TrustpilotA landlord service second to none
I contacted Oakheart early in the process of renovating a house to ask for their advice on likely rental income. Richard came round to view the property and from the first moment onwards has been incredibly professional and helpful with guidance on what modernisation would work best from a rental tenant's perspective while remaining pragmatic about the work required to achieve this. Oakheart's team have recommended reliable and reasonably priced contractors on several occasions, answered specific queries about internal fittings required and, at the end of all of this, found tenants so quickly that the property didn't even need to be advertised. Five star service, way beyond what I could ever have anticipated - thank you to the whole Oakheart team for making this process as smooth as it could possibly be.
Happy · 9 December 2021
★★★★★ 5/5
TrustpilotThe best estate agent by far
We completed on our house sale on Friday and Oakheart have made this journey effortless.I have brought and sold multiple properties over the years and never have I received a service like I have from Oakheart. Our journey started by speaking to Josh from Oakheart who was extremely professional, polite and not pushy like many estates agents I’ve dealt with in the past. He got the ball rolling and put me in touch with Darren. Darren came to value our property and straight away we could tell he was a wealth of knowledge, with a highly professional and friendly approach. A few days later a photographer arrived at our property who had an incredible eye for detail and took the best photos of the house I have ever seen. The house was on the market very soon after, and after speaking to Darren he seemed confident Oakheart would sell the property quickly. He kept to his word and it was sold in 24 hours. From then on, I was liaising with Annalise who was in charge of my sales progression. Her communication and professionalism is second to none and I cannot speak highly enough of her and her client care. From start to finish Oakheart have continuously and faultlessly made this sales process completely stress free. I would highly recommend using Oakheart, as they are a game changer in the estate agency world.
Emily · 6 December 2021
★★★★★ 5/5
TrustpilotExceptional
Richard, Cara and Alesha were exceptional, they helped me to find the perfect property. They are extremely professional and friendly.I wouldn’t think twice before recommending Oakheart. They are the best agency by far.
Eduardo · 29 September 2021
★★★★★ 5/5
TrustpilotIt’s been a bumpy year!
It’s been a bumpy year in the sale of my flat, after engaging another agent who failed to get people through the door and uncertainty over our budget. Oakheart came through with great service for viewings and sold my place not once, not twice, but three times after buyers’ circumstances changed. Considerable stress took its toll, as we’d lost an onward purchase when a buyer pulled out on the day of exchange, but when the file was taken over by Sammy she was not letting it go until the outcome was secure. My onward purchase (a new build) was precariously hanging in the balance but the office became very grateful for her updates and dedication, and eventually this led to us exchanging today so that my dream home is now secure and my buyers can move in next week. A very stressful time, but I’m glad I had Oakheart representing me.
Charlotte · 29 October 2021
★★★★★ 5/5
TrustpilotOakheart have been fantastic
I will say I felt a little bit pressured to accept the first offer but I did stand my ground and Oakheart got me asking price within a week (two rounds of viewings). Sammy in particular did a wonderful job of progressing the sale which was very complicated and stressful as was shared ownership. Excellent communication and interpersonal skills which in my opinion is key. I would definitely and already have recommended Oakheart to friends, they've been worth every penny.Thank you Oakheart
Kelly · 26 October 2021
★★★★★ 5/5
TrustpilotEasy to give 5 stars
Cara was incredibly supportive and helpful throughout the whole process of finding a property to let. She has a very personable approach and the house is absolutely perfect. I would definitely recommend Oakheart to others.
Chloe · 23 February 2021
★★★★★ 5/5
TrustpilotOutstanding service.
Gigi and Darrell have been nothing short of amazing during our house buying process. Nothing has been easy from start to finish however they have gone absolutely above and beyond to ensure that I was kept updated and in the loop at all times. They’ve kept me reassured and kept me sane throughout what has been the most stressful experience of my life, they’ve responded promptly and professionally throughout and have given me as a clueless first time buyer the best advice and suggestions they possibly could have. If I ever decide to put myself through the trauma of moving again, I will ensure to use Oakheart without a doubt. I unfortunately have nothing to compare it to, as I’m new to this process. However from what I’ve seen my friends and colleagues experience with estate agents; this firm have been amazing and always as I say, gone above and beyond. Thanks guys!
Chloe · 20 August 2021
★★★★★ 5/5
TrustpilotCraig Humbles fantastic job 👏
Craig what can I say? You have been a star throughout our time selling our flat. You have been so professional and friendly and honest. When wanting to view properties you have made it happen. You managed to sell our flat in less that 6 viewings. If I hear of anyone wanting to sell up I will defiantly say Oakheart all the way. Thank you to you all at Oakheart, been running a year and the best in business
Sam · 16 October 2021
★★★★★ 5/5
TrustpilotCan’t rate them enough!
I switched to Oakheart after another local agent really let me down and I really wish I’d gone with Oakheart from the start. They got everything spot on! From the initial marketing right through to handing over the keys. My property was under offer within 4 days and they kept me up to date at every stage. Ive recommended them to so many friends and they’ve since sold another 2 properties for my immediate family. I don’t intend on moving again anytime soon but when I do I’ll definitely be returning to these guys!
Danni · 7 July 2021
★★★★★ 5/5
TrustpilotRichard and Cara were very efficient…
Richard and Cara were very efficient and quick in finding the right tenants for my property. The whole process went smoothly. They were always available to take calls and respond quickly. Great job!Anu
Anupama · 7 April 2021
★★★★★ 5/5
Trustpilotjob done ,
well I been with others , and they get 1 star for just being there . but this oakheart WOW WOW WOW , brilliant fantastic amazing , the whole team gets 100 stars , I love them , and my two special women from the team , KELLY and GIGI well there great and deserve a pay rise , they are fantastic , and from me too all other estate agents these two know how to sell if you need a helping hand there get the job done , so don't delay if your selling , ask for OAKHEART but KELLY and GIGI , I love you both xxx
Vince · 11 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
