Trusted Agent profile · Colchester

Oakheart Mersea Ltd Colchester reviews

4.7

★★★★★ Excellent

267 reviews across 2 platforms

34A Barfield Rd, West Mersea, Colchester, CO5 8QT, CO5 8QT

Oakheart Mersea Ltd's office in Colchester, at 34A Barfield Rd, is rated 4.7 out of 5 across 267 reviews on two platforms, including 42 Google reviews rated 4.6.

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4.6 / 5

42

Reviews on Google

This office

Trustpilot logo

225

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Colchester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic Customer Service

I first got in contact with Oakheart to purchase my first property. From the first call with Kieran I was made to feel very welcome and despite me not having any knowledge about real estate they explained the process in a very simple and understanding way. Not long after my first enquiry Cormac got in contact with me and it was just nice to have conversation about suitable properties for me without having to chase them up myself. They remembered all my requests from the first call and it’s the small attention to details that I think separates them from other agents. I do highly recommend them!

Olivia · 16 April 2021

5/5

Trustpilot

I couldn’t be happier with the service…

I couldn’t be happier with the service I’ve been given, professional and conscientious at all times, always available for any questions or concerns about my move. I couldn’t rate them highly enough. We’ll done to a very motivated team and Lucy especially was on top of everything and went above and beyond to make my sale and purchase as stress free as possible. Thank you so much!!Belinda Anderson

Billy · 16 December 2022

5/5

Trustpilot

Top Estate Agent and team

When it comes to picking an estate agent it’s so difficult as so many about but we was told about Oakheart so gave them a try with another estate agents as well at the same time. The other estate agent did not bother and only got us 1 viewing but Oakheart went above and beyond to help sell my dads house. They put so much in place to help us with dads house being quite dated and needing modernisation we honestly didn’t think they would be able to help us but with everything they put in place it was not long before the viewings where coming in and then the best news they had sold it for us. We as a family cannot thank Oakheart and the team for going above and beyond in selling dads house for us. Thank you so much guys you have been amazing. So if anyone is looking to sell or buy I would tell them choose Oakheart as they are our number one estate agents and we would use them again in a heartbeat.

Emma · 26 March 2021

5/5

Trustpilot

I cannot recommend them highly enough.......

I chose Oakheart based on previous sales that had taken place on properties around my area and I am extremely happy that I did. From the moment that Darren arrived at the house I was impressed by his professionalism and how knowledgeable about the local market he was. He explained in detail the marketing plan that they would use to sell my property along with how much the property would be marketed at and the fees that they would charge.The following day Darren had arranged for a couple of viewings to take place on my property. What happened next I was not prepared for; I immediately received two offers on my property following the viewings. To say that I was happy was an understatement!I cannot recommend Oakheart highly enough. The professionalism that they provide is of the highest quality. They are definitely the best estate agents that I have ever used.

Russ · 4 March 2021

5/5

Trustpilot

Quality service

We were sadly let down by two other agents who overpriced our house purely to gain the custom. Once we transferred to Oakheart after a few months of poor service and communication from the two other agents, we were rewarded with a few offers on our property and were able to select the highest offer that was not far off the original expectations. We dealt with a young man called Cormac who kept us informed from start to end. If we ever sell again he would be our first port of call. Well done young man: top notch .

Margaret · 17 December 2020

5/5

Trustpilot

Oak heart are definately the best…

Oak heart are definately the best estate agents we have ever used. We had issues with two other agents and decided to go with oak heart which has been the best decision we made. They have so much time for there customers and always go above and beyond to help even out of office hours if you need anything. Selling your house is one of the most stressful things you will go through but with such a great team oakheart have took all the pressure away from us and been there every step of the way even with onward purchase. I would definitely use them again in the future and highly recommend to anyone! You will not be disappointed.

Customer · 29 October 2020

5/5

Trustpilot

Amazing estate agents

When deciding who to put our property up with it was really between Oakheart and another high street chain. We decided to go with Oakheart because we really wanted to support a local business. It was absolutely the right decision and from start to finish they have been brilliant. Our house sold in just over 2 weeks and they are so committed to providing such good service. They’re honest, reliable and genuine and we wish them all the success for the future. Thanks for all your hard work. If you’re unsure who to choose to sell your property with, I hope this review helps you decide.

Jasmine · 25 October 2020

5/5

Trustpilot

So helpful and knowledgeable

Despite me opting to no longer sell my property. The team at Oakheart were incredibly helpful and were in regular contact with me. They answered all questions and queries I had. I highly recommend them, a very active and ambitious team. Even when I informed them I no longer wanted to sell, they still made sure there was nothing else they could assist me with and they will remain a contact for me in the long term !!!

Emma · 15 April 2021

5/5

Trustpilot

Excellent Service

Literally the best service from Oakheart. They sold my property within one day. They kept me up to date throughout the sale and assisted with all the frustrations that come with buying or selling a property. From day one when the valuation was completed to this last week getting to exchange and completion, Oakheart have been highly professional. If you’re looking to sell a property then this Estate Agent should be your go to.

· 21 September 2021

5/5

Trustpilot

Would recommend

Sammy was super helpful and proactive and kept us updated all the way through the process. Would definitely recommend Oakheart!

Kellie · 15 July 2022

1/5

Google

We were looking for a property to rent on Mersea and the estate agent in the office seemed to be very helpful offering to show us a property on the High Street. When we saw it we felt it was suitable for us so we requested to rent it but we were told we needed to wait 4 days for the landlord to decide if he was happy to rent to us. We waited over 1 and a half weeks before we phoned them again after not hearing anything. They still had no news. Then three further days later they called to say we were not the type of people that the landlord wanted to rent to as we had small children and a dog. This criteria should have been defined at the beginning and we should not have been offered the property. This turned out to be a complete waste of our time and we are very disappointed with this estate agents. We do not recommend the leasing element of this branch.

Ben · 10 October 2019

5/5

Trustpilot

Friendly Efficient Estate Agents!

I have recently sold my property with Oakheart and cannot thank them enough for making the entire process simplistic and stress free! Dan, Ryan and Annalise you have been amazing! The regular communication and updates regarding viewings and sale progression were faultless. Thank you so much for all your help and I wish you all the best successes!

Emily · 28 May 2023

5/5

Trustpilot

Can’t recommend enough!

Can’t thank oakheart enough for getting our house sold. When we decided to sell with oakheart the process was quick, easy and as stress free as possible, the pictures were brilliant and communication was fantastic throughout, the online portal with both ours and our buyers progress is a massive bonus! At one point the sale fell through but it was resold within the week. I honestly can’t recommend enough!!!

Beccy · 27 February 2022

5/5

Trustpilot

Sammy was brilliant with how she…

Sammy was brilliant with how she handled everything. Would have no troubles using oak heart again. Very professional and straight to the point

Customer · 29 September 2021

5/5

Google

Live in Hertfordshire, thinking of moving to Mersea, spoke to Stephanie, and her enthusiasam re her place of work ,and Mersea makes me want to go there today. Thats how a Proffesional estate works.

Barbara · 10 October 2016

5/5

Trustpilot

Exceptional Estate Agents

During our recent house search, Oakheart really stood out from all the other agents in Sudbury. They understood our requirements and worked really hard to try and find us the right property. I would particularly like to mention Jack, who was so helpful. If we ever move again, they would definitely be our agent of choice

Emma · 8 June 2023

5/5

Trustpilot

Wonderful experience

I got in touch with Rich, stating all my requirements, and everything was very smoothly arranged. I got a beautiful property, and all the recommendations about it quite smoothly. Rich, as well as the landlord were extremely flexible throughout the process. I would highly recommend Oakheart.

Rishi · 7 February 2024

5/5

Trustpilot

Excellent Service

We were very impressed with Tommy in the Sudbury office from suggesting and arranging viewings as we were 2 hours away to calling outside of office hours to confirm our offer had been accepted. The whole team in Sudbury are very professional and quick to respond. Would highly reccommend and found them the best and most efficient estate agent we have dealt with in the area

Sue · 24 February 2022

5/5

Trustpilot

Great experience with Oakheart

Great experience with Oakheart, Alesha was especially communicative and helpful! The staff are very helpful and friendly. Would recommend Oakheart!

Marina · 1 November 2021

5/5

Trustpilot

Excellent customer services.

I found this company excellent to deal with and a big thank you to Cara for all her help and assistance. 5⭐ service

Paul · 8 April 2021

4/5

Trustpilot

They dealt with my letting very…

They dealt with my letting very efficiently with great communication, especially from Korben who we dealt with from start to finish.

CJ · 21 February 2025

5/5

Trustpilot

Hes a very easy guy to iliase and warm…

Hes a very easy guy to iliase and warm to ..very easy gokng and smooth...i like people like that and i get along with people ljke korben...i think we need more korbens

J.B · 10 September 2024

5/5

Trustpilot

Amazing!

Alesha was brilliant with us and helped answer any questions and was very professional. We can’t thank her enough!

Matthew · 1 December 2021

5/5

Trustpilot

I have only very good things to say about Oakheart…

I cannot praise or recommend Oakheart Sudbury enough all staff are superb. They have great experience for such a young team and are always helpful and courteous. Tommy, Jess, Jack, George have all assisted with our sale and are very professional. They have made our process less stressful with their cool friendly approach.Brilliant company.

Chris · 14 May 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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