1/5
Good luck getting a response from them once you’ve moved into the propertyNegativeResponsiveness, Quality, Professionalism

Trusted Agent profile · Colchester · Essex
Verified
★★★★★
754 reviews across 2 platforms
60 Caelum Drive, Colchester, Essex, CO2 8FP
Jackson & Co's office in Colchester, Essex, at 60 Caelum Drive, is rated 3.5 out of 5 across 754 reviews on two platforms, including 707 Google reviews rated 3.4.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Having lived in my property in excess of 42 years, the selling and buying process has been somewhat overwhelming with all that is required by comparison to my ...Read all 8 from sellers
I honestly can not fault this Estate agents from the start with Kitty for purchasing to the end with Debbie for the whole sale procedure. I wa a completely ...Read all 12 from buyers
I have now been a Landlord of Jackson & Co for over 5 years. Lucinda and her team are always very kind and helpful. I know that my home is in excellent hands ...Read all 2 from landlords
Ashleigh Bastion was amazing and really listened to all my housing requirements. When I was happy to sign for a specific property she even took the time to ...Read all 22 from tenants
Jackson and Co Property Services Lettings Division has been a long established and successful letting agent for many years, offering a wealth of expertise within the rental market. A bespoke service is offered to every landlord and tenants alike, which has been our key to success within our market place. We will guarantee a professional and streamline service from beginning to end and we will ensure that we work within the budgets of our tenants and meet the needs of our landlords. Offering both a let only and managed package, our service is fully compliant and regulated and our professionalism is transparent and honest. We provide a worry free, peace of mind process with the customer at the heart of our work ethic. Jackson and Co Property Services Sales Division, have an established professional and dedicated team of experienced staff who deliver an unrivalled service. With Customer Care being their main priority, the needs of the client comes first. If you are either looking to sell your property or make a purchase, your needs will be the first consideration within the sales process. We offer a range of services within the property sector, from Land acquisitions to New Homes Sales, we have a portfolio of investors and offer a range of legal and financial support, all in addition to our extensive property portfolio of properties for sale. Each registered buyer is fully authenticated and will receive weekly updates from our team and every property owner selling through us, will benefit from constant contact and feedback from our staff to ensure that communication is paramount.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
1/5
Good luck getting a response from them once you’ve moved into the propertyNegativeResponsiveness, Quality, Professionalism
5/5
The entire lettings team have been super helpful and have made the whole moving in process so smooth and easy. HIGHLY RECOMMEND
1/5
Dont go here, especially if you're a student. They prey on students and hope you have a weak hand. Plus property was falling apart when we walked in.
5/5
The service is very good, solved my problem, I have moved in todayPositiveResponsiveness, Professionalism
5/5
Couldn't ask for a better service so helpful nice friendly staff, would definitely use them again if we ever sell again.
4/5
The experience was a good one, supports were provided when needed. Overall pretty nice
5/5
The efficiency of handling things is not enough, and it will get better after negotiation. I hope that I can do what I say in the future! !
4/5
Have got back to me eventually. Will give them the benefit of the doubt.
5/5
I got my apartment and am happy. Props to Frankie he made the process easy and fast.
5/5
Smooth from start to finish, really helpful.
5/5
Quicker faster ! Thanks matt
1/5
If I could give zero stars I would. They are very unprofessional. No one seems to know anything that is going on. Avoid at all costs.
5/5
Couldn't ask for a better service so helpful nice friendly staff, would definitely use them again if we ever sell again.
1/5
0 communication. In entire year got only 1 email reply from them, after sending multiple bump emails. Incredibly unprofessional. 1 star is only because can't give 0.
1/5
Most useless company for uni students you’ll ever come acrossNegativeResponsiveness, Quality, Professionalism
4/5
The staff are helpful
5/5
New home
We found the agents very helpful with purchasing of this property and would be happy to use again.
5/5
Hi Maria, Thanks for the 5 stars!
5/5
Thanks for the review! Enjoy your property.
1/5
Terrible customer service. Don't reply to emails unless you keep hassling them. Only care about money, honestly the worse company I've ever had to deal with.
5/5
(Translated by Google) The service is good. If you are a Chinese, you can contact the staff of the Chinese people and help you (Original) 服务的好,中国人的话可以多联系国人职员,很尽心的去帮助
5/5
The efficiency in handling things was not good enough, but things got better after negotiation. I hope I can keep my word in the future! !
5/5
Brilliant service, and always friendly I would recommend Jackson & Co
5/5
Fantastic team! Happy to recommend!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
8 reviews from sellers, rated 4.8 out of 5 on average. For example, Mrs wrote: "Having lived in my property in excess of 42 years, the selling and buying process has been somewhat overwhelming with all that is required by comparison to my ..."
12 reviews from buyers, rated 5.0 out of 5 on average. For example, Michelle wrote: "I honestly can not fault this Estate agents from the start with Kitty for purchasing to the end with Debbie for the whole sale procedure. I wa a completely ..."
22 reviews from tenants, rated 4.4 out of 5 on average. For example, Denise wrote: "Ashleigh Bastion was amazing and really listened to all my housing requirements. When I was happy to sign for a specific property she even took the time to ..."
Tell us what you need and we'll pass your enquiry to Jackson & Co and up to three other top-rated agents near Colchester.