Trusted Agent profile · Colchester
★★★★★
456 reviews across 2 platforms
West Bergholt, Colchester, CO6 3FF
Hopkins Homes's office in Colchester, at West Bergholt, is rated 4.1 out of 5 across 456 reviews on two platforms, including 1 Google review rated 5.0.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
TrustpilotShaun Tate has been utterly awesome…
Shaun Tate has been utterly awesome looking after us every step of the way buying our Hopkins home. He’s kept us informed and updated every step of the way and as we approach completion we are getting very excited about experiencing the high quality finish Hopkins are. Known for (no pressure!) it’s been a wonderful experience and we can’t wait to start living in our wonderful new home.
5/5
TrustpilotReview for Jacqui Spicer
Jacqui was very supportive to us at each stage of the process of buying our home. She was helpful with some of the IT issues and admin involved with the move as she realised it had been a long time since we had bought a property. She is a good people person and understands it is not just a business transaction. Jacqui is certainly a credit to Hopkins Homes.
5/5
TrustpilotTerry and Carole brown.
Terry and Carole brown.St James Park Ely.Completed on 1st Feb and are in the process of moving in.We would like to say that sales consultant Sharon Stone has been excellent in the process of buying and was able to answer all questions we had , a very helpful and cheerful young lady.Lindsay ,Ken and team have been very good in the process.We would recommend Hopkin homes if you are looking to purchase a new build.
4/5
TrustpilotGood customer service
The site staff Nick, Lukas and Katie were very helpful and accommodating throughout the purchase of our property and subsequent snagging issues.
Thank you Stephanie for your feedback.It's great to see that our local team have supported you as needed. We'll make sure your kind words are shared with the team.
5/5
TrustpilotThe Elms, Hopkins Homes
From our initial visit to The Elms development and meeting Jason, I can say that the level of detail on information regarding the development, house and purchase process couldn't be better. Everyone at Hopkins Homes has been friendly and professional. Thank you!
Thank you for your wonderful feedback about your experience at The Elms and our team at Hopkins Homes. We're delighted to hear that you found the information provided comprehensive and helpful.We look forward to continuing to exceed your expectations as you progress with your new home purchase.
5/5
TrustpilotVisited Brundall Meadows.
1/5
TrustpilotDoes not keep promises
Well what can I say. We brought a house on St George's Park Needham Market.
Thank you for your message. We're sorry to hear about your concerns and understand how frustrating this must be. Please rest assured that our Customer Services team is aware of the situation and is already in touch to work through the details with you directly.
5/5
TrustpilotPriors Grange
We would like to take this opportunity to thank the Priors Grange sales consultant, Katie White for all her help in choosing our property - Katie was always very welcoming, friendly and accommodating, and kept us well informed, guiding us through the process and answering all our questions. Katie clearly takes real pride in her role and her commitment to the Hopkins ethos.
5/5
TrustpilotJust moved into my Brand New Hopkins…
Just moved into my Brand New Hopkins Home at ST. Georges Place. Shaun Tate was my first point of contact and remained in contact from start to finish, I can not recommend him enough, he was incredibly personable, professional and a joy to deal with (give the man a pay rise please). Also, Andy (Site Manager) was also very helpful, both are superb representatives of their company.
5/5
TrustpilotWe love our new home at Kingley Grove
We love our new home at Kingley Grove. Jo Chapman has been super helpful throughout, making the sales process easy and pleasant. Adam and Stuart work super hard to ensure everything is done to a high standard and they’ve dealt brilliantly with the inevitable occasional snag. Very happy with our purchase
5/5
TrustpilotExcellent experience with Hopkins
The speed of the communication and the instantly being put at ease by Jason. He was inviting and warming and really remembered every detail about what was important to us. It felt like nothing was to much trouble.
Thank you for your kind review. It's great to hear that Jason has given you such a positive experience. Wishing you all the best in your new home.
5/5
TrustpilotGreat Team - St James’ Park, Ely
So far we’ve had a great experience with Hopkins Homes. The house is well built with lovely finishings and customer service has been great. Sharon, Lindsay and the team have patiently helped us through the process, keeping things moving so we were able to exchange and complete in 7 weeks. This move has been refreshingly stress free. A big thank you to everyone at St James’ Park.
5/5
TrustpilotFive Stars for St James' Park Ely, Cambridgeshire
We completed yesterday on a truly beautiful new home. From the start our Sales Consultant, Sharon Stone assisted us in every way. We would like to say thank you to Sharon in particular for her friendly, caring and professional approach . This goes to all the team at Hopkins . The house is splendid! It will be a real home, love the doorbell ! Thank you so much.
5/5
TrustpilotFabulous Home
During a turbulent twelve months, we completed on our new house helped immensely by Hopkins Homes. We moved to a fabulous traditionally built house, that met all our expectations. With enormous thanks to Jacqui at Hopkins Homes, who helped to keep everything on track and up to date. We love the house, a fabulous home, built by a traditional home builder.
5/5
TrustpilotShaun at St. George’s Place
Just like to thank Shaun at Hopkins Homes for all of his help during the process of my purchase, from start to finish. As a first time buyer it can certainly be quite daunting but Shaun definitely made it easier with his insight and made me feel as if no question was too stupid to ask (even though it probably was!).
5/5
TrustpilotFollowing on from my previous review I…
Following on from my previous review I would also wish to add how good the the groundwork staff and site managers have been since I moved into the property at River Reach especially Richard and Darren, They have been very helpful and always there to help. Thank you once again.
5/5
TrustpilotOnce again we are puchasing a Hopkins…
Once again we are puchasing a Hopkins Home The standard of the build and attention to detail are second to none.Melody, Sales Advisor, is a true professional and a lovely person and is giving us great care. And a big thank you to Neil the site manager and his team for giving us a stunning home.And of course thank you Hopkins Homes.
5/5
TrustpilotQuality customer care
Mel on site at St Peters, Stutton has been brilliant. She has gone out of her way to help us reserve our dream home and was so thorough with explaining everything that we felt really looked after. Communication has been brilliant and has taking away any doubt and stress about buying a new home. Could not be happier!
5/5
TrustpilotGood experience in reserving the…
Good experience in reserving the property.
Thank you for sharing your experience with Hopkins Homes.
5/5
TrustpilotMe and my partner bought our first home…
Me and my partner bought our first home and we couldn’t be happier with the service Hopkins provided (Shaun Tate in particular).Shaun is so lovely and was always happy to answer any questions and help wherever he could even if he didn’t need to, always with quick response too! We had a great and very easy experience with Hopkins 👍🏼
4/5
TrustpilotWe’re pleased with our new home
We’re pleased with our new home. Katherine was easy to contact, responsive, friendly and professional at all times.The customer care after service has been good at responding to the minor snags we’ve had, either being dealt with or in the process of being addressed. All in all, we’re happy with our decision to purchase a Hopkins home.
5/5
TrustpilotThe entire team at Hopkins Homes have…
The entire team at Hopkins Homes have been brilliant. They have been very informative and friendly and the standard of our lovely new home is amazing. Many thanks to everyone involved in our house purchase. We would definitely recommend Hopkins Homes.
We are thrilled with your feedback - thank you for recommending us. We wish you the very best in your new home.
5/5
TrustpilotWould thoroughly recommend Hopkin homes…
Would thoroughly recommend Hopkin homes for a new build purchase. Quality finished to a high standard and nothing is too much trouble. Unique features of a new build that are not standard which we felt gives the property character for a new house. Excellent communication from the sales team (Sharon). Thankyou for all your hard work and making our home a reality.
5/5
TrustpilotExcellent customer service and superb quality home
I have just bought a home from Hopkins and I am very pleased with the service and quality of products and homes. The sales advisor, Josh has been lovely, very professional, on the ball and most importantly very welcoming and always listens. I am very much looking forward to moving into my new home. Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hopkins Homes's Colchester office has 456 reviews across two platforms: 1 on Google, 455 on Trustpilot (across the whole business).
Hopkins Homes Colchester is rated 4.1 out of 5 across all 456 reviews, and 5.0 out of 5 on Google from 1 reviews.
Hopkins Homes Colchester, West Bergholt, Colchester, CO6 3FF.
